Panasonic KX-TG6611NZ Operating Instructions Manual Download Page 42 | Manualshive

Page: 42 / 48

background image

Useful Information

42

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.

General use

Programmable settings

Problem

Cause/solution

The handset does not turn
on even after installing
charged batteries.

L

Place the handset on the base unit or charger to turn on the
handset.

The unit does not work.

L

Make sure the batteries are installed correctly (page 10).

L

Fully charge the batteries (page 10).

L

Check the connections (page 9).

L

Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.

L

The handset has not been registered to the base unit. Register
the handset (page 28).

The handset display is
blank.

L

The handset is not turned on. Turn the power on (page 14).

I cannot hear a dial tone.

L

Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.

L

The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.

L

Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.

Problem

Cause/solution

The display is in a
language I cannot read.

L

Change the display language (page 14).

While programming, the
display returns to standby
mode.

L

A call matching an entry in the call barred list is being received.
Wait and try again later.

I cannot activate the eco
mode.

L

You cannot set eco mode when you set the repeater mode

“

On

”

. If required, set the repeater mode to

“

Off

”

(page 29).

TG6611_6621NZ(e).book Page 42 Monday, February 14, 2011 8:43 AM

«
...
40
41
42
43
44
...
»

Summary of Contents for KX-TG6611NZ

Page 1: ...priate service offered by your service provider telephone company Before initial use see Getting Started on page 9 Please access our online customer survey http panasonic net pcc tel q Operating Instructions Model No KX TG6621NZ KX TG6622NZ Digital Cordless Answering System Model No KX TG6611NZ KX TG6612NZ Digital Cordless Phone Model shown is KX TG6611 TG6611_6621NZ e book Page 1 Monday February ...

Page 2: ...Handset phonebook 20 Copying phonebook entries 21 Programming Programmable settings 22 Special programming 25 Registering a unit 28 Caller ID Service Using Caller ID service 30 Caller list 30 Answering System Answering system 32 Turning the answering system on off 32 Greeting message 33 Listening to messages using the base unit 33 Listening to messages using the handset 34 Remote operation 34 Answ...

Page 3: ...11 KX TGA661 1 KX TG6612 KX TG6611 KX TGA661 2 KX TG6621 series KX TG6621 KX TG6621 KX TGA661 1 KX TG6622 KX TG6621 KX TGA661 2 Series Answering system Intercom Between handsets KX TG6611 series r 1 KX TG6621 series r r 1 1 Single handset models Intercom calls can be made between handsets by purchasing and registering one or more optional handsets page 4 No Accessory item Part number Quantity KX T...

Page 4: ... system Accessory item Model number Rechargeable batteries HHR 4MRT 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset DECT repeater KX A405 You can expand your phone system by registering optional handsets 6 max to a single base unit L Optional handsets may be a different colour from that of the supplied handsets Handset optional KX TGA661AZ TG6611_6621NZ e book Page 4 Mo...

Page 5: ...function resulting in an accident L Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become w...

Page 6: ...his device during a mains power failure L This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service L To minimise the possibility of lightning damage when you know that a thunderstorm is coming we recommend that you Unplug the telephone line cord from the phone socket Unplug the AC adaptor from the AC power outlet L The earpiece on the handset is magnetised and m...

Page 7: ...se unit to another location for better reception Environment L Keep the product away from electrical noise generating devices such as fluorescent lamps and motors L The product should be kept free from excessive smoke dust high temperature and vibration L The product should not be exposed to direct sunlight L Do not place heavy objects on top of the product L When you leave the product unused for ...

Page 8: ... power Approx 10 mW average power per channel Power source 220 240 V AC 50 60 Hz Power consumption Base unit 1 Standby Approx 0 4 W Maximum Approx 2 3 W Base unit 2 Standby Approx 0 5 W Maximum Approx 2 4 W Charger Standby Approx 0 1 W Maximum Approx 1 8 W Operating conditions 0 C 40 C 20 80 relative air humidity dry 1 KX TG6611 KX TG6612 2 KX TG6621 KX TG6622 Note L Design and specifications are ...

Page 9: ...ter not supplied is required if you have DSL ADSL service Charger To single line telephone socket DSL ADSL filter Click 220 240 V AC 50 60 Hz Use only the supplied telephone line cord Hook Hooks Click Press plug firmly Correct Wrong To single line telephone socket DSL ADSL filter Click 220 240 V AC 50 60 Hz Use only the supplied telephone line cord Hook Hooks Click Press plug firmly Correct Wrong ...

Page 10: ...alling services L The unit s answering system will not answer incoming calls on your FaxAbility number KX TG6621 KX TG6622 Note for battery installation L Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 4 6 L Wipe the battery ends S T with a dry cloth L Avoid touching the battery ends S T or the unit contacts Note for ba...

Page 11: ...es L The battery level may not be displayed correctly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours Controls Base unit KX TG6611 KX TG6612 A Charge contacts B x Locator KX TG6621 KX TG6622 A Charge contacts B Speaker C Message counter D 4 Erase E Stop F Volume up down 7 8 Repeat Skip G 6 Play Message indicator H x ...

Page 12: ... through various lists and items Volume or V Adjust the receiver or speaker volume while talking y Caller list View the caller list R Redial View the redial list Display Handset display items B C L A F D E I J H G K A B Item Meaning l Range status The more bars visible the closer the handset is to the base unit _ Out of base unit range x Paging intercom mode s Speakerphone is on page 16 C The line...

Page 13: ...tem is being used by another handset or the base unit 2 Item Meaning Item Meaning Answering system answers calls with a greeting message and caller messages are not recorded Selecting Greeting Only page 36 Icon Action Returns to the previous screen or outside call 8 Displays the menu M Accepts the current selection j Displays a previously dialled phone number Makes a call page 16 L Temporarily tur...

Page 14: ...it can reduce the base unit transmission power by up to 90 in standby mode You can turn on off one touch eco mode by just pressing ECO R The default setting is Normal When the one touch eco mode is on Low is temporarily displayed and i is shown on the handset display instead of w When the one touch eco mode is off Normal is temporarily displayed and i goes off from the handset display Note L When ...

Page 15: ...all and the fixing method are strong enough to support the weight of the unit Base unit KX TG6611 KX TG6612 Base unit KX TG6621 KX TG6622 1 When mounting the base unit on a wall do not pass the cords through these hooks Charger Screws Not supplied 1 56 mm Hook Hooks Screws Not supplied 83 mm 1 1 25 mm Screws Not supplied Hooks TG6611_6621NZ e book Page 15 Monday February 14 2011 8 43 AM ...

Page 16: ...cess number and or PIN in the phonebook a pause is also needed page 21 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 s l 2 Dial the phone number s C Note L A 3 second pause is inserted each time l is pressed Repeat as needed to create longer pauses Answering calls When a call is being received the ringer indicator flashes rapidly 1 Lift the handset and...

Page 17: ...while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear the call waiting tone on the handset 1 Press ECO R to answer the 2nd call 2 To switch between calls press ECO R Note L Please contact your service pr...

Page 18: ...necting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line socket using a BT double adaptor L Calls cannot be made during a power failure until key lock is turned off page 18 Panasonic Ni MH battery performance supplied batteries during power back up mode When the batteries are fully charged operating time of the handset in power back up mode varies...

Page 19: ...he handset on the base unit L Wait until speakerphone is turned on automatically and the call is made When 2 or more handsets are registered You should leave one handset on the base unit for supplying the power and use another handset for making calls For the operation please see Finding and calling from a phonebook entry page 20 Answering calls during a power failure When only 1 handset is regist...

Page 20: ...e s M 2 Press the dial key to 9 or which contains the character you are searching for page 39 L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you selected the next entry is displayed 3 r Scroll through the phonebook if necessary 4 C Editing entries 1 Find the desired entry...

Page 21: ...ndset Copying an entry 1 Find the desired entry page 20 s 8 2 r Copy s M 3 r Select the handset you want to send the phonebook entry to s M L When an entry has been copied Completed is displayed L To continue copying another entry r Yes s M s r Select the desired entry s M 4 ic Copying all entries 1 n s 8 2 r Copy All s M 3 r Select the handset you want to send the phonebook entry to s M L When al...

Page 22: ... 1 2 Select the desired setting s M L This step may vary depending on the feature being programmed L To exit the operation press ic Note L In the following table indicates the default settings L In the following table indicates the reference page number L Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Caller List Main ...

Page 23: ...Set Date Time 2 101 14 Alarm 1 Once 2 Daily 0 Off 720 25 Time Adjustment 2 4 1 Caller ID 0 Manual 226 Operation Code Paging the desired unit 274 38 Sub menu 1 Sub menu 2 Settings Code Ringer Volume Handset 5 0 6 Off 6 6 160 16 Base Unit 1 2 0 6 Off 6 3 160 Ringtone 6 7 Handset Ringtone 1 161 Night Mode On Off 1 On 0 Off 238 26 Start End 23 00 06 00 237 26 Ring Delay 1 30 sec 2 60 sec 3 90 sec 4 12...

Page 24: ...Once 2 Daily 0 Off 720 25 Time Adjustment 2 4 1 Caller ID 0 Manual 226 Handset Name 104 26 Caller Barred 2 217 26 Eco Setup Transmission Power 2 1 Normal 2 Low 725 14 Display Setup LCD Key Backlight 1 On 0 Off 276 Contrast Display contrast 1 6 Level 1 6 3 145 Keytones 9 1 On 0 Off 165 Area Code 2 255 27 Call Restrict 2 256 27 Auto Talk 10 1 On 0 Off 200 16 Line Setup Recall Flash 2 11 0 900 msec 1...

Page 25: ...refer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 10If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 11The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 12To prevent other us...

Page 26: ...the start and end time 1 8 237 2 Continue from step 3 Turning night mode on off page 26 Setting the ring delay This setting allows the handset to ring during night mode if the caller waits long enough After the selected amount of time passes the handset rings If you select No Ringing the handset never rings during night mode 1 8 239 2 r Select the desired setting s M s ic Note L When the answering...

Page 27: ...code which you want the unit to delete automatically Example You have stored the area code 09 If you make a call from the caller list to the phone number 09 456 7890 the unit dials 456 7890 1 8 255 2 Enter an area code 5 digits max s M s ic Note L The use of this feature can prevent a National Call from being dialled E g in the case of the South Island the 03 will be omitted and will therefore pre...

Page 28: ... with the operation for your model KX TG6611 KX TG6612 Press and hold x for about 5 seconds No registration tone KX TG6621 KX TG6622 Press and hold x for about 5 seconds until the registration tone sounds L If all registered handsets start ringing press x again to stop then repeat this step L The next step must be completed within 90 seconds 3 Handset M s Wait until Base PIN is displayed s Enter t...

Page 29: ... is displayed Registering the DECT repeater KX A405 to the base unit Note L Please use a repeater that has not yet been registered to another unit If the repeater is registered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Proceed with the operation for your model KX TG6611 KX TG6612 Press and hold x for about 5 seconds No registration to...

Page 30: ... caller list from the most recent call to the oldest L If the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information L If the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier Miss...

Page 31: ...ller s phone number before calling back The caller s telephone number which is sent to your telephone from your local telephone exchange includes 0 and an area code prefix For local calls 0 and the area code prefix can be omitted 1 y 2 r Select the desired entry 3 s Edit the number L Press dial key to 9 to add to delete 4 C Erasing selected caller information 1 y 2 r Select the desired entry 3 W s...

Page 32: ...on u and the total number of new messages are not displayed on the handset even if the answering system is turned on If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not record...

Page 33: ...recorded greeting message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 8 3 4 2 M s ic Playing back the greeting message 1 8 3 3 2 ic Listening to messages using the base unit When new messages have been recorded 6 on the base unit f...

Page 34: ...ion Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorised parties fro...

Page 35: ...swering system is off you can turn it on remotely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 15 times L A long beep is heard 3 Enter your remote access code within 10 seconds after the long beep L The greeting message is played back L You can either hang up or enter your remote access code again and begin remote operation page 34 Answering system settings Number of rings...

Page 36: ...ather than the service provided by your service provider telephone company please contact your service provider telephone company to have it removed or deactivated permanently or temporarily Alternatively you can leave this service connected and change the Number of Rings to a shorter duration on your unit so your unit s answering machine can pick up the call prior to the service provided by your ...

Page 37: ...your service provider telephone company not your telephone When you have new messages 6 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If 6 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voic...

Page 38: ...erring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press 4 to put the call on hold 2 r Select the desired unit s M 3 Wait for the paged party to answer L If the paged party does not answer press to return to the outside call 4 To complete the transfer Press ic L The outside call is being ...

Page 39: ...o move the cursor to the next space then press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I When in these entry modes except Numeric you can sele...

Page 40: ...r table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P TG6611_6621NZ e book Page 40 Monday February 14 2011 8 43 AM ...

Page 41: ...ng was too short Try again Failed L Phonebook copy failed page 21 Confirm the other handset the receiver is in standby mode and try again Incomplete L The receiver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Memory Full L The phonebook memory is full Erase unwanted entries page 20 L Message memory is full Erase unwanted messages...

Page 42: ...dset is not turned on Turn the power on page 14 I cannot hear a dial tone L Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration L The base unit s AC adaptor or telephone line cord is not connected Check the connections L Disconnect the base unit from the telephone line and connect the line to a known working telephone...

Page 43: ...tivating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 14 Noise is heard sound cuts in and out L You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL JetStream service we reco...

Page 44: ...d to any additional telephone equipment remove and plug the unit directly into the wall socket L If you use a DSL ADSL JetStream service we recommend that you contact your DSL ADSL service provider to have a DSL ADSL Splitter installed We do not recommend the use of generic DSL ADSL filters Contact your DSL ADSL service provider for details L Other telephone equipment such as a monitored Burglar A...

Page 45: ...nnot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move closer I cannot operate the answering system remotely L The remote access code is not set Set the remote access code page 34 L You are entering the wrong remote access code If you have forgotte...

Page 46: ...ARRANTY IS OFFERED AS AN BENEFIT AND DOES NOT AFFECT YOUR LEGAL 1 Pick up and delivery 2 Batteries 3 Repairs when the product has not been used in accordance with the Operating Instructions Manual or has been modified 4 Normal maintenance and cleaning as required in the product s Operating Instructions Manual 5 Service calls to a Correct the set up of the product b Instruct you how to use the prod...

Page 47: ...rol type 12 D Date and time 14 Direct command code 22 Display Contrast 24 Language 14 E Eco mode 14 Equalizer 17 Error messages 41 H Handset Deregistration 28 Locator 38 Name 26 Registration 28 Hold 17 I Incoming call barring 26 Intercom 38 K Key lock 18 Keytones 24 M Making calls 16 Missed calls 30 Mute 17 N Night mode 26 P Pause 16 Phonebook 20 PIN 28 Power failure power back up operation 18 Pow...

Page 48: ...ound on the bottom of the base unit Name and address of dealer Customer Care Centre Tel No 09 272 0178 or website www panasonic co nz Attach your purchase receipt here Sales Department 350 Te Irirangi Drive East Tamaki Private Bag 14911 Panmure Auckland New Zealand Phone 09 272 0100 Fax 09 272 0137 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan TG6611_6621NZ e book Page 48 Monday February...

Reviews:

No comments

Related manuals for KX-TG6611NZ

Brand: Yealink Pages: 2

Brand: E-MetroTel Pages: 4

Brand: NEC Pages: 10

Brand: NEC Pages: 27

Brand: Samsung Pages: 2

Brand: Barracuda Pages: 3

TRU 5865 Series

Brand: Uniden Pages: 60

IntelliGate A150

Brand: Aastra Pages: 85

Brand: Vortex Pages: 19

Panther II 2064

Brand: Trillium Pages: 108

Brand: VTech Pages: 37

Brand: Walker Ameriphone Pages: 39

Brand: BELGACOM Pages: 37

Brand: Flying Voice Pages: 64

Brand: D-Link Pages: 59

Brand: D-Link Pages: 67

Brand: D-Link Pages: 8

Brand: Panasonic Pages: 2

Brands by name

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Popular brands

Load more brands