Panasonic KX-TG6591, Operating Instructions Manual

Page: 50 / 64

Problem Cause/solution
I cannot make long
distance calls. R Make sure that you have long distance service.
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed. R You must subscribe to Caller ID service. Contact
your service provider/telephone company for
details.
R If your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit directly
into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your DSL/
ADSL provider for details.
R The name display service may not be available in
some areas. Contact your service provider/
telephone company for details.
R Other telephone equipment may be interfering
with this unit. Disconnect the other equipment and
try again.
Caller information is
displayed or announced
late. R Depending on your service provider/telephone
company, the unit may display or announce the
caller’s information at the 2nd ring or later.
R Move closer to the base unit.
Caller information is not
announced. R The handset or base unit’s ringer volume is turned
off. Adjust it (page 16, 26).
R The Talking Caller ID feature is turned off. Turn it
on (page 26).
R The number of rings for the answering system is
set to
“
2 rings
” or “
Toll saver
” . Select a
different setting (page 39).
R If the base unit and another handset are having
an intercom call, your handset does not announce
caller information.
The caller list/incoming
phone numbers are not
edited automatically. R The Caller ID number auto edit feature is turned
off. Turn it on and try again (page 26).
R You need to call back the edited number to
activate Caller ID number auto edit.
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For assistance, please visit http://www.panasonic.com/help
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