Useful Information
65
Troubleshooting
General use
Programmable settings
Battery recharge
Problem
Cause/solution
The unit does not work.
L
Make sure the battery is installed correctly and fully
charged (page 15).
L
Check the connections (page 14).
L
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L
The handset has not been registered to the base unit.
Register the handset (page 58).
I cannot hear a dial tone.
L
Confirm the telephone line cord is properly connected
(page 14).
L
Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your service provider/
telephone company.
Problem
Cause/solution
While programming, the
handset starts to ring.
L
A call is being received. Answer the call and start again
after hanging up.
Problem
Cause/solution
I fully charged the battery,
but
3
continues to
flash, or
4
is
displayed.
L
Clean the charge contacts and charge again (page 15).
L
The battery may need to be replaced with a new one
(page 15).
The handset display is
blank.
L
Confirm that the battery is properly installed.
L
Fully charge the battery (page 15).
TG5961AL.book Page 65 Friday, June 9, 2006 5:44 PM