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Panasonic KX-TG4311C, Operating Instructions Manual

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Panasonic KX-TG4311C Operating Instructions Manual Download Page 2

Table of Contents

2

Introduction

Product information . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 4
For your safety  . . . . . . . . . . . . . . . . . . 6
Important safety instructions . . . . . . . . 7
For best performance . . . . . . . . . . . . . 7

Preparation

Controls . . . . . . . . . . . . . . . . . . . . . . . . 9
Display. . . . . . . . . . . . . . . . . . . . . . . . 10
Connections  . . . . . . . . . . . . . . . . . . . 10
Battery installation and replacement . 11
Battery charge. . . . . . . . . . . . . . . . . . 12
Symbols used in these operating 
instructions  . . . . . . . . . . . . . . . . . . . . 13
Setting up the unit before use . . . . . . 13
Belt clip . . . . . . . . . . . . . . . . . . . . . . . 14
Headset (optional) . . . . . . . . . . . . . . . 14

Making/Answering Calls

Making calls. . . . . . . . . . . . . . . . . . . . 15
Answering calls . . . . . . . . . . . . . . . . . 15
Useful features during a call . . . . . . . 16

Shared Phonebook

Shared phonebook  . . . . . . . . . . . . . . 18

Programming

Programmable settings . . . . . . . . . . . 20
Special instructions for programmable 
settings  . . . . . . . . . . . . . . . . . . . . . . . 24
Registering a unit  . . . . . . . . . . . . . . . 25

Call Display Service

Using Call Display service. . . . . . . . . 26
Caller list . . . . . . . . . . . . . . . . . . . . . . 28

Voice Mail Service

Voice mail service . . . . . . . . . . . . . . . 30

Intercom/Locator

Intercom  . . . . . . . . . . . . . . . . . . . . . . 32
Transferring calls, conference calls. . 32
Handset locator . . . . . . . . . . . . . . . . . 32

Useful Information

Wall mounting . . . . . . . . . . . . . . . . . . 34
Error messages. . . . . . . . . . . . . . . . . 36

Troubleshooting . . . . . . . . . . . . . . . .  37
Industry Canada Notices and other 
information . . . . . . . . . . . . . . . . . . . .  41
Specifications . . . . . . . . . . . . . . . . . .  43
Warranty . . . . . . . . . . . . . . . . . . . . . .  44

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . .  45

TG431xC_OI.book  Page 2  Tuesday, January 29, 2008  2:56 PM

Summary of Contents for KX-TG4311C

Page 1: ...ns before using the unit and save them for future reference For assistance please call 1 800 561 5505 or visit us at www panasonic ca Charge the batteries for about 7 hours before initial use Operating Instructions 5 8 GHz Expandable Digital Cordless Phone Model No KX TG4311C KX TG4312C KX TG4313C Model shown is KX TG4311C TG431xC_OI book Page 1 Tuesday January 29 2008 2 56 PM ...

Page 2: ... Answering calls 15 Useful features during a call 16 Shared Phonebook Shared phonebook 18 Programming Programmable settings 20 Special instructions for programmable settings 24 Registering a unit 25 Call Display Service Using Call Display service 26 Caller list 28 Voice Mail Service Voice mail service 30 Intercom Locator Intercom 32 Transferring calls conference calls 32 Handset locator 32 Useful ...

Page 3: ...Notable differences between the models KX TG4311 series 1 Feature differences Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets page 5 L Model shown is KX TG4313 Model No Base unit Handset Part No Part No Quantity KX TG4311 1 KX TG4311 KX TGA431 1 KX TG4312 KX TG4311 KX TGA431 2 KX TG4313 KX TG4311 KX TGA431 3 TG431xC_OI book Page 3 Tuesday...

Page 4: ...Accessory item Part number Quantity KX TG4311 KX TG4312 KX TG4313 1 AC adaptor for base unit PQLV207 1 1 1 2 Telephone line cord 1 1 1 3 Wall mounting adaptor 1 1 1 4 Rechargeable batteries 1 2 4 6 5 Handset cover 2 1 2 3 6 Belt clip 1 2 3 7 Charger 1 2 8 AC adaptor for charger PQLV209 1 2 1 2 3 4 5 6 7 8 TG431xC_OI book Page 4 Tuesday January 29 2008 2 56 PM ...

Page 5: ... metal hydride Ni MH type of battery This model requires 2 AAA R03 batteries for every handset For best performance we recommend using Panasonic rechargeable batteries Order No HHR 4MPA 2 Headset RP TCA86 RP TCA92 RP TCA94 RP TCA95 2 L Headset shown is RP TCA86 You can expand your phone system by registering optional handsets max 4 to a single base unit Handset optional KX TGA431C TG431xC_OI book ...

Page 6: ...or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto ...

Page 7: ...compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product ...

Page 8: ...e power outlet L The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 5 C 41 F or greater than 40 C 104 F Damp basements should also be avoided L The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal...

Page 9: ...ator key V Volume V N PAUSE REDIAL O HOLD INTERCOM P Microphone Q Charge contacts Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or To adjust the receiver or speaker volume press to increase the volume or press V to decrease the volume repeatedly while talking A B A J K M N C L I O P Q B C H G D E F V V...

Page 10: ...sonic AC adaptor PQLV209 Note L The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use L The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The unit will not work duri...

Page 11: ...n installing the batteries Wipe the battery ends S T with a dry cloth Avoid touching the battery ends S T or the unit contacts Ensure correct polarities S T L When replacing the batteries USE ONLY rechargeable Ni MH batteries AAA R03 size Do NOT use Alkaline Manganese Ni Cd batteries We recommend using the Panasonic rechargeable batteries noted on page 5 7 1 Press the notch on the handset cover fi...

Page 12: ...he charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Note L The batteries need to be charged if the handset beeps while you are engaged in a call Panasonic Ni MH battery performance supplied batteries Note L Actual battery performance depends on a combination of how often...

Page 13: ...esired setting 3 Press the right soft key to save i OFF Dialing mode If you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MENU i 1 2 0 2 V Select the desired setting 3 Save i OFF Symbol Meaning The words in the brackets indicate button names soft key names on the handset an...

Page 14: ...igit press V or to move the cursor to the digit then make the correction L The date and time may be incorrect after a power failure In this case set the date and time again Belt clip You can hang the handset on your belt or pocket using the supplied belt clip To attach the belt clip To remove the belt clip Headset optional Connecting a headset to the handset allows for hands free conversations We ...

Page 15: ...i Yes i OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 19 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 i PAUSE 2 Dial the phone number i C Note L A 3 5 second pause is i...

Page 16: ...e mute is turned on you can hear the other party but the other party cannot hear you 1 Press Mute during an outside call L Mute flashes 2 To return to the conversation press Mute again Note L Mute is a soft key visible on the handset display during a call Flash FLASH allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone servi...

Page 17: ...n area where there may be interference During an outside call this feature is turned on automatically when necessary L When this feature is turned on BOOST flashes L While this feature is turned on the battery operating time is shortened page 12 the maximum number of extensions that can be used at a time may decrease Call share This feature allows you to join an existing outside call To join the c...

Page 18: ...to move the cursor to the character or number you want to erase then press Clear Enter the appropriate character or number L Press and hold Clear to erase all characters or numbers Finding and calling a phonebook entry Scrolling through all entries 1 Phonebook i Search 2 V Select the desired entry 3 C Searching by first character alphabetically 1 Phonebook i Search 2 Press the dial key 0 9 or whic...

Page 19: ... card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press MENU L Instead of pressing MENU you can also press Ph book if it is shown on the display 2 V Select the desired entry 3 Press Call to dial the number Note L When storing a calling card access number and your PIN in the phonebook as one phonebook entry press P...

Page 20: ...sired main menu i Select 3 Press V or to select the desired item in sub menu 1 i Select L In some cases you may need to select from sub menu 2 i Select 4 Press V or to select the desired setting i Save L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 22 for the default settings Main menu Sub menu 1 Sub menu 2 Page V M access 31 Night ...

Page 21: ...ce Mail Store VM access 1 30 VM tone detect 1 30 Message alert 31 LCD contrast Key tone Auto talk 15 Set tel line Set dial mode 1 13 Set flash time 1 16 Set line mode 1 C WTG options 1 27 Registration HS registration 25 Deregistration 25 Change language Display 13 Main menu Sub menu 1 Sub menu 2 Page TG431xC_OI book Page 21 Tuesday January 29 2008 2 56 PM ...

Page 22: ...pport 6 8 0 25 C WTG options Call Waiting options 2 1 5 1 On 0 Off r 27 Date and time 1 0 1 r 14 Deregistration 1 3 1 25 Display Change language 1 1 0 1 English 2 Français 13 HS registration Handset registration 1 3 0 25 Key tone 3 1 6 5 1 On 0 Off LCD contrast Display contrast 1 4 5 1 6 Level 1 6 3 Message alert 3 4 0 1 On 0 Off 31 Night mode On Off 2 3 8 1 On 0 Off 24 Night mode Start End 2 3 7 ...

Page 23: ...er hear a dial tone or no one on the line when you answer the call 6 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 7 Generally the line mode setting should not be adjusted If Line in use is not displayed when another phone connected to the same line is in use you need to change the line mode to A 8 This feature allows the unit to automatically...

Page 24: ...off 1 MENU i 2 3 8 2 V Select On or Off i Save i OFF Note L When the night mode is turned on Night mode is displayed during the selected period Alarm You can set one of 2 different alarm options once or daily at a time for each handset An alarm sounds at the set time for 1 minute You can choose an alarm sound from 3 tones and 4 melodies Important L Set the date and time beforehand page 14 1 MENU i...

Page 25: ...ered to the base unit register the handset 1 Handset MENU i 1 3 0 2 Base unit Press and hold LOCATOR for 4 seconds No registration tone L If all registered handsets start ringing press the same button to stop Then repeat this step L The next step should be completed within 90 seconds 3 Handset Press OK then wait until a long beep sounds 4 OFF Note L While registering Base registering is displayed ...

Page 26: ...o see who called while you were away Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Ringer ID This feature can help you identify who is calling by using different ringers for different callers stored in the phonebook You can assign a different ringer to each...

Page 27: ... waiting call while keeping the 1st call on hold Hold Holds the waiting call The caller will hear the pre recorded hold message played by your service provider telephone company Announcement The caller will hear the pre recorded busy message played by your service provider telephone company for example We are not available now andwillthen be disconnected Forward Forwards the waiting call to the Vo...

Page 28: ...item has already been viewed or answered Q is displayed even if it was viewed or answered using another handset Editing a caller s phone number before calling back You can edit a phone number in the caller list by adding the long distance code 1 or removing its area code 1 View CID 2 V Select the desired entry i Select 3 Press Edit repeatedly until the phone number is shown in the desired format 4...

Page 29: ...es Storing caller information into the phonebook 1 View CID 2 V Select the desired entry i Select L To edit the number press Edit repeatedly until the phone number is shown in the desired format 3 Save L If there is name information for the caller go to step 5 4 Enter the name 16 characters max page 18 i Next i Save 5 OFF TG431xC_OI book Page 29 Tuesday January 29 2008 2 56 PM ...

Page 30: ...ssary Contact your service provider telephone company for the required pause time Example To erase the voice mail access number 1 MENU i 3 3 1 2 Press and hold Clear until all digits are erased i Save i OFF Voice mail VM tone detection Your service provider telephone company sends special signals sometimes called voice mail tones or stutter tones to the unit to let you know you have new voice mail...

Page 31: ... you have listened to all new messages turn it off by pressing and holding OFF until the handset beeps L If your voice mail service uses voice mail tones and a message is over 3 minutes long the handset may not indicate new messages L If your voice mail service uses voice mail tones the tones are heard from any phone connected to the same line If you want to use another phone to listen to voice ma...

Page 32: ... can have a conference call with an outside party 1 During an outside call press INTERCOM to put the call on hold 2 V Select the desired unit i Transfer 3 Wait for the paged party to answer L If the paged party does not answer press C to return to the outside call 4 To complete the transfer Press OFF L The outside call is being routed to the destination unit To establish a conference call Press Co...

Page 33: ...Intercom Locator 33 Note L When the ringer volume for outside calls is set to off page 22 the handset rings at a low level for paging TG431xC_OI book Page 33 Tuesday January 29 2008 2 56 PM ...

Page 34: ...e cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 3 Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place Hook A B 1 1 1 1 1 2 1 2 2 TG431xC_OI book Page 34 Tuesday January 29 2008 2 56 PM ...

Page 35: ...e plates The distance between 1 and 2 may vary depending on the size of the wall phone plate installed To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B Charger 1 Drive the screws not included into the wall 2 Mount the charger A then slide it down B and to the right C until it is secure 83 mm 31 4 inches or 102 mm 4 inches 120 V AC 60 Hz 83 mm 31 4 in...

Page 36: ...The handset s registration has failed Move the handset and base unit away from all electrical appliances and try again Insert battery L The handset was placed on the base unit or charger without batteries Insert the batteries properly page 11 Invalid L There is no handset registered to the base unit matching the handset number you entered L The handset is not registered to the base unit Register t...

Page 37: ...cord is not connected Check the connections L If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit...

Page 38: ...arge contacts with a dry cloth and charge again Problem Cause solution Noise is heard sound cuts in and out L You are using the handset or base unit in an area with high electrical interference Place the base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and t...

Page 39: ...der telephone company the unit may display the caller s information at 2nd ring or later L Move closer to the base unit I cannot dial the phone number edited in the caller list L The phone number you dialed might have been edited incorrectly for example the long distance 1 or the area code is missing Edit the phone number with another pattern page 28 Time on the unit is shifted L Incorrect time in...

Page 40: ...ure has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use TG431xC_OI book Page 40 Tuesday January 29 2008 2 56 PM ...

Page 41: ...r their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NO...

Page 42: ...sure requirements the base unit must be installed and operated 20 cm 8 inches or more between product and all person s body excluding extremities of hands wrist and feet L This product may not be collocated or operated in conjunction with any other antenna or transmitter L The handset may be carried and operated with only the specific provided belt clip Other non tested belt clips or similar body ...

Page 43: ...0 g 0 35 lb Power consumption Standby Approx 1 1 W Maximum Approx 3 7 W RF Transmission power 200 mW max Power supply AC adaptor 120 V AC 60 Hz Dimensions Approx height 156 mm width 49 mm depth 32 mm 6 1 8 inches 1 15 16 inches 1 1 4 inches Mass Weight Approx 130 g 0 29 lb RF Transmission power 200 mW max Power supply AAA R03 Ni MH battery 2 1 2 V 630 mAh Dimensions Approx height 51 mm width 75 mm...

Page 44: ...rchaser only A purchase receipt or other proof of date of original purchase is required before warranty service is performed THIS EXPRESS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL PANASONIC CANADA INC BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES In c...

Page 45: ...22 Language 13 E Error messages 36 F Flash 16 23 H Handset Deregistration 25 Locator 32 Registration 25 Headset optional 14 Hold 16 I Intercom 32 K Key tone 22 L Line mode 23 M Making calls 15 Missed calls 26 Mute 16 N Night mode 24 P Pause 15 Phonebook 18 Power failure 10 R Redialing 15 Ringer tone 22 Rotary pulse service 17 S SP PHONE Speakerphone 15 T Time adjustment 23 Transferring calls 32 Tr...

Page 46: ...Notes 46 TG431xC_OI book Page 46 Tuesday January 29 2008 2 56 PM ...

Page 47: ...Notes 47 TG431xC_OI book Page 47 Tuesday January 29 2008 2 56 PM ...

Page 48: ...yrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2008 Panasonic Communications Co Ltd All Rights Reserved Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here TG431xC_OI...

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