90
Transferring a Call to a Mailbox
When you answered a call, and the caller wants to talk to someone who
the caller knows is not available, you can place the caller into one of the
mailboxes, where the caller can leave a message.
The following is how calls must be transferred to a mailbox:
After you answered a call, you may announce that person the caller
wishes to speak to is not available, and remind the caller to press the #
sign and the mailbox number if necessary.
1
You may remind the caller to press the #
sign and the mailbox number if necessary,
and press
(HOLD)
(TRANSFER)
on the
handset or press
(LOCATOR/INTERCOM/TRANSFER)
on the
base unit.
•
The call is put on hold.
2
Press
(9)
to hang up the call.
After you press
(9)
:
The caller will then hear the line’s greeting message (p. 28), and while that
message is playing the caller can press
(#)(1)
(Mailbox 1),
(#)(2)
(Mailbox 2)
or
(#)(3)
(Mailbox 3). After that the caller will hear “
Please leave your message
”.
The caller can leave a message in the mailbox.
OR
If the caller does not specify the mailbox, the caller can leave a message in
Mailbox 1 after the greeting message.
•
Even if you subscribed to a Caller ID service (p. 40), caller information will not
display while the caller is recording a message or the message is being played.
The caller information will be recorded in the Caller List (p. 41) if the transferred
call is an in-coming call.
Interrupting remote operation
(p. 94)
If a user is accessing a mailbox from a remote location, and you
mistakenly answer the call;
1. Press
(HOLD)
(TRANSFER)
on the handset or
(LOCATOR/INTERCOM/TRANSFER)
on the base unit.
2. Press
(9)
.
The user can then access a mailbox, by entering the remote code or
the mailbox password (see “Remote Operation from a Touch Tone
Phone”, p. 94).
Press extension#
to transfer
0-8=Extension
9=Mailbox
Summary of Contents for KX-TG2740S - 2.4 GHz DSS Expandable Cordless...
Page 123: ......