Panasonic KX-TG2711C Operating Instructions Manual Download Page 1

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Operating Instructions

Digital Cordless Answering System

Digital Cordless Phone

Model No.

KX-TG2711C
KX-TG2712C

KX-TG304CSK

Model No.

KX-TG2721C
KX-TG2722C

Model shown is KX-TG2711.

Before initial use, see “Getting Started”
on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please call

1-800-561-5505

or visit us at

www.panasonic.ca

Summary of Contents for KX-TG2711C

Page 1: ...K Model No KX TG2721C KX TG2722C Model shown is KX TG2711 Before initial use see Getting Started on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference For assistance please call 1 800 561 5505 or visit us at www panasonic ca ...

Page 2: ...ramming Programmable settings 19 Call Display Service Using Call Display service 21 Caller list 21 Answering System Answering system 23 Turning the answering system on off 23 Greeting message 23 Listening to messages using the base unit 24 Listening to messages using the handset 24 Remote operation 25 Answering system settings 26 Voice Mail Service Voice Mail service 28 Intercom Locator Intercom 2...

Page 3: ...llowing model numbers will be omitted in these instructions KX TG2711C KX TG2712C KX TG304CSK KX TG2721C KX TG2722C Accessory information Supplied accessories No Accessory item Part number Quantity KX TG2711 KX TG2721 KX TG2712 KX TG2722 KX TG304SK A AC adaptor PNLV226 1 2 4 B Telephone line cord 1 1 1 C Rechargeable batteries 1 2 4 8 D Handset cover 2 1 2 4 E Charger 1 3 1 See page 4 for replacem...

Page 4: ...ler for sales information Accessory item Order number Rechargeable batteries HHR 4DPA or HHR 4MRA 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset 1 Replacement batteries may have a different capacity from that of the supplied batteries 4 Introduction ...

Page 5: ...lting in an accident R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all Thi...

Page 6: ...n using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a re...

Page 7: ... the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc R Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care R Wipe the outer surface of the product with a soft moist cloth R Do not use benzine thinner or any abrasive powder Other information C...

Page 8: ... 0 6 W Maximum Approx 3 2 W Base unit 2 Standby Approx 0 7 W Maximum Approx 3 5 W Charger Standby Approx 0 1 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry 1 KX TG2711 series page 3 2 KX TG2721 series page 3 Note R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the ac...

Page 9: ...L ADSL service To power outlet To single line telephone jack RJ11C DSL ADSL filter Click n Charger To power outlet Hooks Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY Battery charging Charge for about 7 hours R When the batteries are fully charged Fully charged is displayed Confirm C...

Page 10: ...t base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Icon Battery level Low Needs charging Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use ...

Page 11: ...PAUSEN MFLASHN MOFFN Microphone Charge contacts Navigator key MDN MCN MFN or MEN Scroll through various lists and items VOL Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN CID Call Display View the caller list MEN REDIAL View the redial list Base unit n KX TG2711 series page 3 B A M N LOCATOR Charge contacts 11 Getting Started ...

Page 12: ...KX TG2722 2 KX TG2721 series page 3 Initial settings n Symbol meaning Symbol Meaning Example MbN Off Press MCN or MDN to select the words in quotations Display language You can select either English or Français as the display language The default setting is English 1 MMENUN 2 MbN Initial setting a MOKN 3 MbN Display settings a MOKN 4 MbN Change language a MOKN 5 MbN Select the desired setting a MO...

Page 13: ...1 series page 3 You can select either English or Français as the voice guidance language of the answering system The default setting is English 1 MMENUN 2 MbN Answering device a MOKN 3 MbN Settings a MOKN 4 MbN Voice prompt a MOKN 5 MbN Select the desired setting 6 MOKN a MOFFN Dialing mode If you cannot make calls change this setting according to your telephone line service The default setting is...

Page 14: ...ing calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 18 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 a MPAUSEN 2 Dial the phone number a M N Note R A 3 5 second pause is inserted each time MPAUSEN is pressed Answering calls 1 Lift the handset and press M N or...

Page 15: ...host PBX such as transferring an extension call or accessing optional telephone services Note R To change the flash time see page 20 For Call Waiting or Visual Call Waiting service users To use Call Waiting or Visual Call Waiting you must first subscribe with your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a...

Page 16: ... call To join the conversation press M N when the other handset is on an outside call Note R A maximum of 4 parties including 1 outside party can join a conversation using 3 extensions 4 way conference KX TG304SK R To prevent other users from joining your conversations with outside callers turn privacy mode on page 20 16 Making Answering Calls ...

Page 17: ... I 4 g h i 4 5 J K L 5 j k l 5 Key Character 6 M N O 6 m n o 6 7 P Q R S 7 p q r s 7 8 T U V 8 t u v 8 9 W X Y Z 9 w x y z 9 0 0 R To enter another character that is located on the same dial key first press MEN to move the cursor to the next space R in the above table represents a single space Erasing the character or number Press MFN or MEN a MCLEARN R Press and hold MCLEARN to erase all characte...

Page 18: ...to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press M N 2 MbN Select the desired entry 3 Press MOKN to dial the number Note R When storing a calling card access number and your PIN in the phonebook as one phonebook entry press MPAUSEN to add pauses after the number and PIN as necessary page 14...

Page 19: ...operation press MOFFN Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Main menu Sub menu 1 Sub menu 2 Caller list 21 Answering device 1 Play new msg msg message 24 Play all msg 24 Erase all msg 2 25 Greeting Record greeting 2 23 Check greeting 24 Pre recorded...

Page 20: ...f you subscribe to a distinctive ring service select a tone tone 1 to 3 If you select a melody you cannot distinguish lines by their ringers 5 If you select one of the melody ringer tones it will continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 6 The preset melodies in this product are used wi...

Page 21: ...andsets Being replaced on the base unit or charger Pressing MOFFN on a handset Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important R Only 1 person can access the caller list at a time R Make sure the unit s date and time setting is correct p...

Page 22: ...N a MOFFN Erasing all caller information 1 MFN CID 2 MbN Select the desired entry a MMENUN 3 MbN Erase all a MOKN 4 MbN Yes a MOKN a MOFFN Storing caller information to the phonebook 1 MFN CID 2 MbN Select the desired entry a MMENUN 3 MbN Edit Save a MOKN R To edit the number press MMENUN repeatedly until the phone number is shown in the desired format 4 MMUTEN 5 Continue from step 3 Editing entri...

Page 23: ...d your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Base unit Press M N ANSWER ON OFF to turn on off the answering system Handset 1 MMENUN 2 MbN Answering device a MOKN 3 MbN Answer on or Answer off a MOKN a MOFFN Note for base unit and handset R When the answering system is turned on the ANSWER ...

Page 24: ...ice a MOKN 3 MbN Greeting a MOKN 4 MbN Check greeting a MOKN 5 To exit press MOFFN Listening to messages using the base unit When new messages have been recorded M N on the base unit flashes Press M N PLAY R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key...

Page 25: ...ay subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press MMENUN during playback 2 MbN Edit Call a MOKN R To edit the number before calling back press MMENUN repeatedly until the phone number is shown in the desired format page 21 3 M N Erasing all messages 1 MMENUN 2 MbN Answering device a MOKN 3 MbN Erase all msg a MOKN 4...

Page 26: ... messages 5 Play all messages Key Operation 9 Stop playback 0 Turn answering system off 4 Erase currently playing message 5 Erase all messages End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number from a touch ton...

Page 27: ...contact your service provider telephone company to deactivate your Voice Mail service If your service provider telephone company cannot do this Set this unit s Ring count setting so that this unit s answering system answers calls before the Voice Mail service of your service provider telephone company does It is necessary to check the number of rings required to activate the Voice Mail service pro...

Page 28: ...o use the Voice Mail service provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 23 For details see page 27 KX TG2721 series page 3 Voice Mail message indication When you have new Voice Mail messages New Voice Mail is displayed on the handset if message indication service is available In order to listen to your Voice Mail m...

Page 29: ...ging Base unit Press M N LOCATOR Handset Press MOFFN Transferring calls conference calls Available for KX TG2712 KX TG304SK KX TG2722 Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press MMENUN to put the call on hold 2 MbN Intercom a MOKN 3 Select the handset you want to page by pressing the desired handset numbe...

Page 30: ...gh to support the weight of the unit R Drive the screws not supplied into the wall n Base unit n Charger Screws Hook 50 mm 1 inches 31 32 Longer than 20 mm inch 25 32 Space 6 mm inch 1 4 25 mm 1 inch Screws Hooks Longer than Space 20 mm inch 25 32 5 mm inch 3 16 30 Useful Information ...

Page 31: ...e been cancelled Re register the handset page 34 Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor then reconnect the base unit s AC adaptor Remove the batteries from the handset and then insert the batteries into the handset again General use Problem Cause solution The handset does not turn on even after installin...

Page 32: ... ends and the charge contacts with a dry cloth and charge again R It is time to replace the batteries page 9 Making answering calls intercom Problem Cause solution is flashing R The handset is too far from the base unit Move closer R The base unit s AC adaptor is not properly connected Reconnect AC adaptor to the base unit R The handset is not registered to the base unit Register it page 34 Noise ...

Page 33: ... telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed late R Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later R Move closer to the base unit I cannot dial the phone number edited in the caller list R The phone number you dialed might have been edi...

Page 34: ... damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit R Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit...

Page 35: ...registering mode is displayed on all registered handsets KX TG2712 KX TG304SK KX TG2722 Deregistering a handset 1 MMENUN 2 MbN Initial setting a MOKN 3 MbN Registration a MOKN 4 MbN Deregistration a MOKN 5 335 a MOKN 6 Select the handset s you want to cancel by pressing the desired handset number a MOKN R The selected handset number s flashes R To undo a selection press the handset number again Th...

Page 36: ...terface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The Ringer Equivalence Number REN of this unit found on the bottom of the unit Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines an...

Page 37: ...adjustments misadjustment of consumer controls improper maintenance improper batteries power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Authorized Servicer or damage that is attributable to acts of God Rechargeable batteries are warr...

Page 38: ...lay 21 Conference calls 29 Customer support 20 D Date and time 12 Dialing mode 13 Display Contrast 20 Language 12 E Eco mode 10 Error messages 31 F Flash 15 20 H Handset Deregistration 35 Locator 29 Registration 34 Hold 15 I Intercom 29 K Key tone 20 M Making calls 14 Missed calls 21 Mute 15 P Pause 14 Phonebook 17 Power failure 10 Privacy mode 20 R Redialing 14 Ringer tone 20 Rotary pulse service...

Page 39: ...39 Notes ...

Page 40: ...rranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic Corporation 2013 Printed in China PNQX6464YA PNQX6464YA PNQX6464YA PP0813MU1027 E TG27xxC en _0125_ver101 pdf 40 2017 01 25 12 08 20 ...

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