Panasonic KX-TG2433BX Operating Instructions Manual Download Page 56

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Useful Information

Answering system

Problem

Cause & solution

I cannot listen to
messages from a remote
location.

A touch tone phone is required for remote operation.

Press the remote code correctly and press each key
firmly (page 46).

The answering system is off. Turn it on (page 47).

The other party
complains that they
cannot leave a voice
message.

The recording time is set to “

Greeting only

”. Select

“

1min

”, “

2min

”, or “

3min

” (page 48).

The memory is full. Erase unnecessary messages
(page 43).

“

” flashes and the

ANSWER ON indicator
flashes rapidly. No new
messages are recorded.

Message memory is full. Erase unnecessary messages
(page 43).

I cannot operate the
answering system.

Someone is operating the answering system.

If someone is talking on a conference call, you cannot
operate the answering system. Try again later.

During message
playback, the unit rings
and cancels playback.

A call is being received. Answer the call and start again
from the beginning after hanging up.

The message indicator
on the handset flashes
slowly.

New messages have been recorded. Listen to the new
messages (page 43) or turn the message alert off (page
48).

When you play back
messages or turn on the
answering system, the
base unit and handset
announce the day and
time incorrectly.

Set the date and time again (page 16).

TG2433BX_2434BX(e).book Page 56 Thursday, March 31, 2005 10:57 AM

Summary of Contents for KX-TG2433BX

Page 1: ...ating Instructions before using the unit and save for future reference Charge the battery for 6 hours before initial use Digital Cordless Answering System Model No KX TG2433BX Operating Instructions Digital Cordless Answering System with Dual Handsets Model No KX TG2434BX Model shown is KX TG2433BX TG2433BX_2434BX e book Page 1 Thursday March 31 2005 10 57 AM ...

Page 2: ...r ID Service Using Caller ID service 26 Caller list 26 Viewing the caller list and calling back 26 Editing a caller s phone number before calling back 27 Storing caller information into the phonebook 27 Erasing caller information 28 Intercom Features Intercom 29 For KX TG2433BX users 29 For KX TG2434BX users 30 Transferring a call KX TG2434BX only 31 Conference calls KX TG2434BX only 31 Programmab...

Page 3: ...ing time 48 Message alert 48 Useful Information Belt clip 49 Headset optional 49 Wall mounting 50 Base unit 50 Charger KX TG2434BX only 51 Error messages 52 Troubleshooting 53 General use 53 Programmable settings 53 Making answering calls Intercom 54 Phonebook 54 Caller ID 55 Answering system 56 Battery charge 57 Power failure 57 Technical information 58 Base unit 58 Handset 58 Charger KX TG2434BX...

Page 4: ...reference Attach your purchase receipt here Your phone L References in these operating instructions to the charger and to the other handset are for KX TG2434BX users only Serial No Date of purchase found on the bottom of the unit Name and address of dealer KX TG2433BX KX TG2434BX TG2433BX_2434BX e book Page 4 Thursday March 31 2005 10 57 AM ...

Page 5: ...X TG2434BX 1 AC adaptor 1 2 2 Telephone line cord 1 1 3 Battery 1 2 4 Handset cover 1 2 5 Belt clip 1 2 6 Charger 1 1 2 3 4 5 6 Accessory items Order number Rechargeable nickel metal hydride Ni MH battery HHR P105 Headset KX TCA89BX Battery back up power supply KX TCA200BX TG2433BX_2434BX e book Page 5 Thursday March 31 2005 10 57 AM ...

Page 6: ...ctric shock do not disassemble this unit Take the unit to an authorized service center when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 12 Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur A...

Page 7: ... circuit may cause the battery ies and or the conductive material to overheat and cause burns L Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual WARNING L To prevent the risk of fire or electrical shock do not expose this product to rain or any type of moisture Medical L Consult the manufa...

Page 8: ...devices such as fluorescent lamps and motors L The unit should be kept free from excessive smoke dust high temperature and vibration L The unit should not be exposed to direct sunlight L Do not place heavy objects on top of the unit L When you leave the unit unused for a long period of time unplug this unit from power outlet L The unit should be kept away from heat sources such as heaters kitchen ...

Page 9: ...mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected Telephone line cord To power outlet AC 220 240 V 50 60 Hz To single line telephone jack AC adaptor Fasten the AC adaptor cord Hooks Raise the antenna Fasten the AC adaptor cord to prevent it from being disconnected AC adaptor To power outlet AC 220 240 V 5...

Page 10: ...asonic battery back up power supply noted on page 5 If you subscribe to a DSL service L Please attach a noise filter contact your DSL provider to the telephone line between the base unit and the telephone line jack in the event of the following Noise is heard during conversations Caller ID features page 26 do not function properly Battery installation 1 Insert the battery 1 and press it down until...

Page 11: ...grease dust or high humidity Battery strength You can confirm the battery strength on the handset display Recharging the battery Recharge the battery when Recharge battery is displayed or 7 flashes on the handset display the handset beeps intermittently while it is in use Note L Recharge the handset battery for more than 15 minutes or the display will continue showing the indication L If the batte...

Page 12: ...layed or 7 flashes This will maximize the battery life Battery replacement If battery performance diminishes make sure you have cleaned the charge contacts and fully charged the battery The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery Recharge battery 7 flashing Charge for 6h 8 L Use only the rechargeable Pa...

Page 13: ... Antenna G Speaker H ERASE I GREETING REC Recording J STOP K GREETING CHECK L Display M Charge contacts N MIC Microphone O CHARGE indicator P VOL Volume Q MESSAGE MESSAGE indicator R ANSWER ON ANSWER ON indicator KX TG2434BX KX TG2433BX A B C D E F G H I J K L M N O P Q R TG2433BX_2434BX e book Page 13 Thursday March 31 2005 10 57 AM ...

Page 14: ...MENU M OFF N MUTE CLEAR O HOLD INTERCOM P Microphone Q Charge contacts Charger KX TG2434BX only A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or A B C D E F G H I J K L M N B O P Q A B TG2433BX_2434BX e book Page 14 Thursday March 31 2005 10 57 AM ...

Page 15: ...s being received Displayed item Meaning E Flashes when message memory is full E Flashes when the date and time need to be set C Base unit is on an intercom call or handset is using the answering system When flashing base unit is paging or is being paged B C Line is in use When flashing a call is on hold or the answering system is answering a call When flashing rapidly a call is being received E Gr...

Page 16: ... 3 times the date and time were not set correctly Enter the correct digits 7 Press OFF Note L If you make a mistake when entering the date and time press V or to move the cursor then make the correction L The date and time may be incorrect after a power failure When E Press MENU flashes on the handset display or E flashes on the base unit display adjust the date and time To confirm the date and ti...

Page 17: ...in a quiet room L If the other party has difficulty hearing you press V to decrease the speaker volume L While on a call you can switch from the receiver to the speakerphone by pressing s To switch back to the receiver press C To adjust the speaker volume 6 levels high to low are available While using the speaker press V or repeatedly To dial after confirming the entered number 1 Enter the phone n...

Page 18: ...t the handset and press C or s L You can also answer a call by pressing any button except V or OFF Any key talk feature 2 When finished talking press OFF or place the handset on the base unit or charger Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger You do not need to press C To activate this feature see page 34 Temporary ringer off Wh...

Page 19: ...d MUTE button You can mute your voice during a conversation While mute is turned on you will be able to hear the other party but the other party will not be able to hear you To mute your voice press MUTE L Mute will flash on the display L To return to the conversation press MUTE C or s Voice enhancer This feature clarifies the voice of the person you are talking to reproducing a more natural sound...

Page 20: ...d page 12 Call share KX TG2434BX only When the other handset is on an outside call this feature allows you to join that call To join a conversation press C or s when the other handset is on an outside call L Conference will be displayed PAUSE button for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service For example if you need to di...

Page 21: ...le you answer the 2nd call L To switch between calls press Flash Note L Please contact your telephone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example answering services telephone banking services etc Press TONE before en...

Page 22: ...he phonebook that can be dialed using the phonebook even when dial lock is turned on page 36 To store a number as an emergency number add at the beginning of the name see Adding items to the phonebook Character table The dial keys can be used to enter characters To enter a character press the appropriate dial key repeatedly if necessary To enter another character that is located on the same dial k...

Page 23: ...ple LISA Press 5 repeatedly to display any name with the initial L L If there is no item corresponding to the letter you selected the next item will be displayed 3 Press V repeatedly to display the desired item L To exit the phonebook press OFF L To dial the displayed number press C s or Call Editing items in the phonebook 1 Press Phonebook then press Search 2 Press V or repeatedly to display the ...

Page 24: ...n step 1 to change the dialing mode temporarily to tone Copying phonebook items KX TG2434BX only You can copy one or all of the phonebook items of one handset to the phonebook of the other handset Important L Make sure the destination handset is not in use L Do not place your handset on the base unit or charger until copying has finished otherwise copying will stop L If an outside call is received...

Page 25: ...then press 3 Scroll to Copy all items by pressing V or then press L When all items have been copied Complete will be displayed L The destination handset display will show Phonebook Receiving then Phonebook Received 4 Press OFF TG2433BX_2434BX e book Page 25 Thursday March 31 2005 10 57 AM ...

Page 26: ...lt your PBX supplier L If the name display service is available in your area the display will show caller names For further information please contact your telephone company Caller list Caller information for the last 50 different callers will be logged in the caller list You can use this list to return missed calls L Caller information includes phone numbers the date and time of calls and the num...

Page 27: ...re calling back You can edit a phone number in the caller list 1 Press V or to enter the caller list 2 Press V or repeatedly to display the desired item 3 Press Edit 4 Add or erase digits to the beginning of the number as necessary L To add a digit press the desired dial key L To erase a digit press CLEAR or 5 To return a call press C or s Note L The edited phone number will not be saved in the ca...

Page 28: ...sing a selected item 1 Press V or to enter the caller list 2 Press V or repeatedly to display the desired item 3 Press CLEAR L To erase other items repeat from step 2 L To exit the caller list press OFF Erasing all items Make sure that you have no missed calls 1 Press V or to enter the caller list 2 Press All erase L To cancel erasing press No 3 Press Yes TG2433BX_2434BX e book Page 28 Thursday Ma...

Page 29: ...s OFF 2 Base unit Press LOCATOR INTERCOM to answer the page 3 Handset When finished talking press OFF Note L During an intercom call the handset user can switch to the speaker by pressing s To switch back to the receiver press C L To adjust the base unit s speaker volume press or repeatedly 8 levels high to low are available From the base unit to the handset 1 Base unit Press LOCATOR INTERCOM L Th...

Page 30: ...er press C L To adjust the base unit s speaker volume press or repeatedly 8 levels high to low are available From the base unit to a handset 1 Base unit Press LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 L The handset will beep for 1 minute L To stop paging press either LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 2 Handset Press C s or INTERCOM to answer the page 3 Base unit When the paged party answers ...

Page 31: ...to return to the call If not answered within 1 minute the call will ring at your handset again If you still do not answer the call within 4 minutes the call will be disconnected Conference calls KX TG2434BX only A conference call allows 2 handsets to speak together with an outside party 1 During an outside call press INTERCOM L The call will be put on hold 2 To page the other handset press handset...

Page 32: ...using the other handset KX TG2434BX only Note L To exit programming press OFF at any time L To go back to the previous menu press or Back or press or Select while Go back is displayed Main menu Sub menu 1 Sub menu 2 Page Message play page 44 Ringer setting Ringer volume page 33 Ringer tone page 33 Interrupt tone page 34 Date and time 2 page 16 Voice enhancer page 34 Dial lock page 36 Copy phoneboo...

Page 33: ...call is received There are 3 tones and 4 melodies The default setting is Tone 1 1 Press MENU 2 Scroll to Ringer setting by pressing V or then press 3 Scroll to Ringer tone by pressing V or then press 4 Press V or repeatedly to select the desired setting L You can also select the ringer tone by pressing 1 to 7 L If the ringer volume has been turned off the handset will not ring 5 Press Save then pr...

Page 34: ... base unit or charger without pressing C The default setting is OFF 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Auto talk by pressing V or then press 4 Press V or repeatedly to select On or Off 5 Press Save then press OFF Note L If you subscribe to Caller ID service and want to view the caller s information on the handset display after lifting up the handset to...

Page 35: ...rvice 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Set tel line by pressing V or then press 4 Scroll to Set dial mode by pressing V or then press 5 Press V or repeatedly to select the desired setting 6 Press Save then press OFF Flash time The flash time depends on your telephone exchange or host PBX You can select 90ms milliseconds 100ms 110ms 250ms 300ms 400ms ...

Page 36: ...s The default setting is OFF Important L When dial lock is turned on only phone numbers stored in the phonebook as emergency numbers numbers stored with a at the beginning of the name can be dialed using the phonebook page 22 We recommend storing emergency numbers in the phonebook before using this feature L When dial lock is turned on you cannot store edit or erase items in the phonebook To turn ...

Page 37: ...nt L Make sure the base unit is not being used L Have the handset and base unit near each other when re registering the handset L KX TG2434BX only Confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger If you re register the handset using the other handset s extension number 1 or 2 the other handset will not function 1 Handse...

Page 38: ...ceived To turn this feature on select Caller ID auto default To turn off select Manual 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Time adjustment by pressing V or then press 4 Press V or repeatedly to select Manual or Caller ID auto 5 Press Save then press OFF Note L To use this feature set the date and time manually first page 16 TG2433BX_2434BX e book Page 3...

Page 39: ...ommands chart Feature Feature code Setting code Page Ringer volume 1 1 1 Low 2 Medium 3 High 0 Off page 33 Ringer tone 1 2 1 3 Tone pattern 1 3 4 7 Melody pattern 1 4 page 33 Interrupt tone 1 3 1 On 2 2 times 0 Off page 34 Message play 2 page 44 Date and time 4 Go to step 3 on page 16 page 16 Voice enhancer 5 1 On 0 Off page 34 Dial lock 6 Go to step 3 on page 36 page 36 LCD contrast 0 1 1 6 Level...

Page 40: ...g only page 48 Remote code 0 6 3 Go to step 5 on page 47 page 47 Time adjustment 0 9 1 Caller ID auto 0 Manual page 38 Handset registration 0 0 Go to step 4 on page 37 page 37 Message alert 0 1 On 0 Off page 48 Copy phonebook 1 item 1 1 Go to step 4 on page 24 page 24 Copy phonebook all items 1 2 page 25 Feature Feature code Setting code Page TG2433BX_2434BX e book Page 40 Thursday March 31 2005 1...

Page 41: ...l be played when the answering system answers a call If you do not record a greeting message a pre recorded greeting message will be used Sample greeting message This is your name We are unable to answer the phone right now Please leave a message after the beep Thank you 1 Press GREETING REC L The unit announces To record greeting press record again 2 Within 10 seconds press GREETING REC again 3 A...

Page 42: ... Thank you for your call To play back the pre recorded greeting press GREETING CHECK Turning the answering system on off Press ANSWER ON L When the answering system is turned on the ANSWER ON indicator lights and the unit announces Answer set and the day and time L When the answering system is turned off the ANSWER ON indicator turns off and the unit announces Answer off Screening your calls While...

Page 43: ...day and time that each message was recorded Voice time day stamp L At the end of the last message the unit announces End of final message To adjust the speaker volume 9 levels high to off are available Press or repeatedly while using the answering system Repeating a message Press while listening to the message L If pressed within the first 5 seconds of a message the previous message will be played...

Page 44: ...t message is played back the unit s voice guidance starts Operate the answering system by following the guidance as necessary The unit will announce Press 4 to play back new messages Press 5 to play back all messages L You can press buttons for other playback options see below even if the voice guidance has started L If you do not press any button within 10 seconds after the voice guidance the han...

Page 45: ...e recorded L If message memory becomes full E flashes on the base unit the ANSWER ON indicator flashes rapidly if the answering system is turned on the unit announces Memory full when operating the answering system To record additional messages erase unnecessary messages L If less than 3 minutes of recording time is available the unit will announce the remaining recording time when operating the a...

Page 46: ... can hang up at any time L You can ignore the voice guidance and control the unit using remote commands Voice guidance During remote operation the unit s voice guidance will prompt you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play back all messages Play back new messages Record a m...

Page 47: ...ystem remotely This code prevents unauthorized parties from listening to your messages remotely Store any 2 digit number 00 99 The default setting is 11 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Set answering by pressing V or then press 4 Scroll to Remote code by pressing V or then press 5 Select the desired remote code by entering a 2 digit number 00 99 6 Pr...

Page 48: ... or then press 4 Scroll to Recording time by pressing V or then press 5 Press V or repeatedly to select the desired setting L You can also select the recording time by pressing 1 to 3 or 0 Greeting only 6 Press Save then press OFF Note L If message memory becomes full the unit will automatically switch to the Greeting only mode Message alert You can select whether or not the message indicator on t...

Page 49: ...ection of the arrow 2 Headset optional Connecting an optional headset to the handset allows hands free phone conversations Please use only a Panasonic headset See page 5 for the compatible headset and ordering information To connect an optional headset to the handset Note L To switch to the speakerphone press s To return to the headset press C 1 2 Headset jack TG2433BX_2434BX e book Page 49 Thursd...

Page 50: ...ews not included into the wall using the wall mount template see below Connect the telephone line cord Mount the unit then slide it down L Raise the antenna To power outlet Fasten the AC adaptor cord Hooks To single line telephone jack Screws 82 mm Wall mount template for the base unit 82 mm TG2433BX_2434BX e book Page 50 Thursday March 31 2005 10 57 AM ...

Page 51: ...daptor 2 Drive the screws not included into the wall using the wall mount template see below 3 Mount the charger 1 4 Slide it down 2 and to the right 3 until it is secure 1 2 3 25 4 mm Screws To power outlet Wall mount template for the charger 25 4 mm TG2433BX_2434BX e book Page 51 Thursday March 31 2005 10 57 AM ...

Page 52: ...exit Erase items from the other handset s phonebook page 23 When phonebook memory is available you can copy all phonebook items page 25 or individual items one by one page 24 1 No link to base Move closer to base try again L The handset has lost communication with the base unit Move closer to the base unit and try again L Confirm that the base unit s AC adaptor is plugged in L Raise the base unit ...

Page 53: ...unication with the base unit Register the handset again page 37 I cannot hear a dial tone L Confirm that the telephone line cord is connected page 9 L Disconnect the unit from the telephone line and connect a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your tele...

Page 54: ...sing the handset you cannot make a call Exit by pressing OFF L Dial lock is turned on To turn it off see page 37 I cannot redial by pressing REDIAL L If the last number dialed was more than 48 digits long the number will not be redialed correctly L If you press REDIAL after you have started dialing this button functions as the PAUSE button To redial do not dial any numbers before pressing REDIAL L...

Page 55: ...nnected to any additional telephone equipment such as Caller ID box or wireless telephone jack disconnect the unit from the equipment and plug the unit directly into the wall jack L If your unit is connected to a telephone line with DSL service we recommend connecting a noise filter between the base unit and the telephone line jack Contact your DSL provider for details L Other telephone equipment ...

Page 56: ...ge memory is full Erase unnecessary messages page 43 I cannot operate the answering system L Someone is operating the answering system L If someone is talking on a conference call you cannot operate the answering system Try again later During message playback the unit rings and cancels playback L A call is being received Answer the call and start again from the beginning after hanging up The messa...

Page 57: ...acts and charge again page 11 L The battery may need to be replaced page 12 If you install a new battery fully charge it page 11 The CHARGE indicator does not go out after the battery has been charged L This is normal The handset display is blank L Confirm that the battery is properly installed L Fully charge the battery page 11 Problem Cause solution The unit will not function L This product is n...

Page 58: ...ight 167 mm x width 48 mm x depth 31 mm Mass Weight Approx 107 g Power supply Ni MH battery 2 4 V 830 mAh Security codes 1 000 000 Charger KX TG2434BX only Operating environment 5 C 40 C Dimensions Approx height 65 mm x width 85 mm x depth 95 mm Mass Weight Approx 97 g Power consumption Standby Approx 1 0 W Maximum Approx 3 0 W Power supply AC adaptor 220 240 V AC 50 60 Hz Note L Design and specif...

Page 59: ...ror messages 52 Extension number 30 F Flash button 20 Flash time 35 Function menu Direct commands 39 Table 32 G Greeting message 41 H Handset locator 29 30 Headset optional 49 Hold 19 I Installation AC adaptor 9 Base unit 9 Charger 9 Telephone line cord 9 Intercom Call 29 Paging 29 Interrupt tone 34 K Key tone 37 L LCD contrast 35 Line mode 36 Listening to messages Base unit 43 Handset 44 Touch to...

Page 60: ...l 31 Troubleshooting Answering system 56 Battery charge 57 Caller ID 55 General use 53 Making answering calls Intercom 54 Phonebook 54 Power failure 57 Programmable settings 53 V VE voice enhancer 19 Voice enhancer 19 34 Voice guidance 44 46 Volume control Base unit 43 Handset receiver 17 Handset speaker 17 W Wall mounting Base unit 50 Charger 51 TG2433BX_2434BX e book Page 60 Thursday March 31 20...

Page 61: ...61 Notes TG2433BX_2434BX e book Page 61 Thursday March 31 2005 10 57 AM ...

Page 62: ...62 Notes TG2433BX_2434BX e book Page 62 Thursday March 31 2005 10 57 AM ...

Page 63: ...63 Notes TG2433BX_2434BX e book Page 63 Thursday March 31 2005 10 57 AM ...

Page 64: ...uction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2005 Panasonic Communications Co Ltd All Rights Reserved Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan PQQX14747ZA DM0305SY1035 TG2433BX_2434BX e book Page 64 Thursday March 31 2005 10 57 AM ...

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