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Panasonic KX-TG2420, Operating Instructions Manual, Page: 40 / 56

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Panasonic KX-TG2420 Operating Instructions Manual Download Page 40

Useful Information

40

For assistance, please call 1-800-211-PANA (7262).

Error messages

If the unit detects a problem, one of the following messages will be displayed on the 
handset.

Display message

Cause & solution

Error!!

L

When you tried to register the handset, the handset and 
the base unit could not link for some reason, such as 
interference from electrical appliances. Move the 
handset and the base unit away from the electrical 
appliances and try again.

No link to base. 
Move closer to 
base, try again.

L

The handset has lost communication with the base unit. 
Move closer to the base unit, and try again.

L

Confirm that the base unit’s AC adaptor is plugged in.

L

Raise the base unit antenna.

L

The handset’s registration may have been canceled. 
Re-register the handset (page 34).

Phonebook full

L

There is no space to store new items in the phonebook. 
Erase unnecessary items (page 22).

No items stored

L

Your phonebook or redial list is empty.

Please lift up and 
try again.

L

A handset button was pressed while the handset was 
on the base unit. Lift the handset and press the button 
again.

System is busy. 
Please try again 
later.

L

The handset has lost communication with the base unit. 
Move closer to the base unit and try again.

Store VM access#

L

You have not stored the Voice Mail access number. 
Store the number (page 28).

TG2420(e).book  Page 40  Thursday, December 16, 2004  11:11 AM

Summary of Contents for KX-TG2420

Page 1: ...ice provider Please read these Operating Instructions before using the unit and save for future reference For assistance visit our website http www panasonic com for customers in the U S A or Puerto Rico Charge the battery for 6 hours before initial use 2 4 GHz Digital Cordless Phone Model No KX TG2420 Operating Instructions ...

Page 2: ...ing back 25 Editing a caller s phone number before calling back 26 Storing caller information into the phonebook 26 Erasing caller information 27 Voice Mail Service Using Voice Mail service 28 Storing the Voice Mail VM access number 28 Voice Mail VM Tone Detection 28 Listening to Voice Mail messages 29 Message alert 29 Programmable Settings Guide to handset programming 30 Ringer settings 31 Handse...

Page 3: ...Table of Contents For assistance please call 1 800 211 PANA 7262 3 Warranty 49 Customer services 51 Index Index 52 ...

Page 4: ...d of the following information for future reference Attach your purchase receipt here Serial No Date of purchase found on the bottom of the unit Name and address of dealer Energy Star As an ENERGY STAR Participant Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark ...

Page 5: ...replacement accessories No Accessory items Order number Quantity KX TG2420W KX TG2420B KX TG2420G 1 AC adaptor PQLV19Z 1 1 1 2 Telephone line cord PQJA10075Z 1 1 1 3 Wall mounting adaptor PQKL10067Z1 1 PQKL10067Z2 1 1 4 Battery HHR P105 1 1 1 5 Handset cover PQYNTG2421WR 1 PQYNTG2432BR 1 PQYNTG2431GR 1 1 2 3 4 5 Accessory items Order number Rechargeable nickel metal hydride Ni MH battery HHR P105 ...

Page 6: ...ill any liquid on the unit 11 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorized service center when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 12 Unplug this unit from power outlets and refer servicing to an authoriz...

Page 7: ...lets or keys to touch the battery ies otherwise a short circuit may cause the battery ies and or the conductive material to overheat and cause burns L Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual WARNING L To prevent the risk of fire or electrical shock do not expose this product to ra...

Page 8: ...p the unit away from electrical noise generating devices such as fluorescent lamps and motors L The unit should be kept free from excessive smoke dust high temperature and vibration L The unit should not be exposed to direct sunlight L Do not place heavy objects on top of the unit L When you leave the unit unused for a long period of time unplug this unit from power outlet L The unit should be kep...

Page 9: ...ptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected L The unit will not work during a power failure We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX J66 T adaptor Emergency power can be supplied to the unit by connecting a Panasonic battery back up power supply noted on page...

Page 10: ...etween the base unit and the telephone line jack in the event of the following Noise is heard during conversations Caller ID features page 24 do not function properly Battery installation 1 Insert the battery 1 and press it down until it snaps into the compartment 2 2 Close the handset cover Telephone line cord Noise filter For xDSL users To single line telephone jack RJ11C 1 2 ...

Page 11: ...lean more often if the unit is subject to grease dust or high humidity Battery strength You can confirm the battery strength on the handset display Recharging the battery Recharge the battery when Recharge battery is displayed or 7 flashes on the handset display the handset beeps intermittently while it is in use Note L Recharge the handset battery for more than 15 minutes or the display will cont...

Page 12: ...y life Battery replacement If battery performance diminishes make sure you have cleaned the charge contacts and fully charged the battery The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery Recharge battery 7 flashing Charge for 6h 8 L Use only the rechargeable Panasonic battery noted on page 5 1 Press the notc...

Page 13: ...Preparation For assistance please call 1 800 211 PANA 7262 13 Controls and displays Controls Base unit A Antenna B IN USE indicator C Charge contacts D CHARGE indicator E HANDSET LOCATOR A B C D E ...

Page 14: ...ONE F TONE G PAUSE REDIAL H Ringer indicator Message indicator I Receiver J Display K MENU L OFF M MUTE CLEAR N HOLD O Microphone P Charge contacts Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or A B C D E F G H I J K B L M N O P ...

Page 15: ...e unit L When a function does not appear above a soft key the soft key has no function Soft key examples Backlit display The handset display will light for a few seconds after pressing any of the handset s controls or lifting the handset off the base unit They will also light when a call is being received Displayed item Meaning J Voice enhancer is on 5 Battery strength Display function Action Rcvd...

Page 16: ...k alternately with the caller in a quiet room L If the other party has difficulty hearing you press V to decrease the speaker volume L While on a call you can switch from the receiver to the speakerphone by pressing s To switch back to the receiver press C To adjust the speaker volume 6 levels high to low are available While using the speaker press V or repeatedly To dial after confirming the ente...

Page 17: ... call is being received the ringer indicator flashes rapidly 1 Lift the handset and press C or s L You can also answer a call by pressing any button except V or OFF Any key talk feature 2 When finished talking press OFF or place the handset on the base unit Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit You do not need to press C To activate this...

Page 18: ...ther party but the other party will not be able to hear you To mute your voice press MUTE L Mute will flash on the display L To return to the conversation press MUTE C or s Voice enhancer This feature clarifies the voice of the person you are talking to reproducing a more natural sounding voice that is easier to hear and understand 1 Press MENU during an outside call 2 To turn this feature on or o...

Page 19: ... turned off manually during a call it will not be turned on automatically during the same call L While this feature is turned on battery operating time will be shortened page 12 PAUSE button for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service For example if you need to dial the line access number 9 when making outside calls with ...

Page 20: ...ephone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example answering services telephone banking services etc Press TONE before entering access numbers which require tone dialing Note L The dialing mode will return to pulse w...

Page 21: ...s Save L To add other items repeat from step 2 8 Press OFF Character table The dial keys can be used to enter characters To enter a character press the appropriate dial key repeatedly if necessary To enter another character that is located on the same dial key first press to move the cursor to the next space To edit correct a mistake Press or to move the cursor to the character or number you wish ...

Page 22: ...LISA Press 5 repeatedly to display any name with the initial L L If there is no item corresponding to the letter you selected the next item will be displayed 3 Press V repeatedly to display the desired item L To exit the phonebook press OFF L To dial the displayed number press C or s Editing items in the phonebook 1 Press Phonebook then press Search 2 Press V or repeatedly to display the desired i...

Page 23: ...mpted dial from the phonebook 1 555 012 3456 the person you want to call 1 During an outside call press MENU 2 Press 1 to select Phonebook 3 Press V or repeatedly to display the desired item 4 Press Call L Repeat from step 1 to dial other numbers Note L When storing a calling card access number and your PIN in the phonebook as one phonebook item press PAUSE to add pauses after the number and PIN a...

Page 24: ...ored name will be displayed and logged in the caller list Personalized name display L If the unit cannot receive caller information the following will be displayed Out of area The caller dialed from an area which does not provide Caller ID service Private caller The caller requested not to send caller information Long distance The caller called you long distance L If the unit is connected to a PBX...

Page 25: ...alls Viewing the caller list and calling back 1 Press V or to enter the caller list 2 Press V to search from the most recent call or press to search from the oldest call L The caller s name and phone number are displayed alternately L To exit the caller list press OFF 3 Press C or s Note L You can also press Rcvd calls to enter the caller list L Calling back will not be possible if the caller info...

Page 26: ...then call that number After that calls from that caller s area code will be edited automatically This feature can be turned on or off page 32 The default setting is ON Note L The handset can remember up to 4 area codes to be edited Phone numbers from the 4 most recently edited area codes will be automatically edited L This feature will not be activated until edited numbers are called back L If you...

Page 27: ...V or to enter the caller list 2 Press V or repeatedly to display the desired item 3 Press CLEAR L To erase other items repeat from step 2 L To exit the caller list press OFF Erasing all items Make sure that you have no missed calls 1 Press V or to enter the caller list 2 Press All erase L To cancel erasing press No 3 Press Yes ...

Page 28: ... correct number L If a pause is required when dialing press PAUSE where needed page 19 6 Press Save then press OFF Note L When storing your Voice Mail access number and your mailbox password press PAUSE to add pauses page 19 between the access number and the password as necessary Consult your telephone company for the required pause time Example To erase the Voice Mail access number Repeat steps 1...

Page 29: ...s 3 Press OFF when finished Note L If Voice Mail still remains on the display even after you have listened to new messages turn it off by pressing and holding OFF until the handset beeps L If your Voice Mail service uses Voice Mail tones and the message is over 3 minutes long the handset may not indicate new messages L If your Voice Mail service uses Voice Mail tones the tones will be heard from a...

Page 30: ... operated near the base unit and while off the base unit Note L To exit programming press OFF at any time L To go back to the previous menu press or Back or press or Select while Go back is displayed Main menu Sub menu 1 Sub menu 2 Page V M access page 29 Ringer setting Ringer volume page 31 Ringer tone page 31 Voice enhancer page 32 Customer support page 35 Initial setting Voice Mail Store VM acc...

Page 31: ...tones and 4 melodies The default setting is Tone 1 1 Press MENU 2 Scroll to Ringer setting by pressing V or then press 3 Scroll to Ringer tone by pressing V or then press 4 Press V or repeatedly to select the desired setting L You can also select the ringer tone by pressing 1 to 7 L If the ringer volume has been turned off the handset will not ring 5 Press Save then press OFF Note L If you subscri...

Page 32: ...he caller s information on the handset display after lifting up the handset to answer a call turn off this feature Voice enhancer You can turn the voice enhancer feature on or off The default setting is OFF 1 Press MENU 2 Scroll to Voice enhancer by pressing V or then press 3 Press V or repeatedly to select On or Off 4 Press Save then press OFF L When turned on J will be displayed Caller ID edit Y...

Page 33: ...e L If you select a language you cannot read press MENU 0 8 1 Save to change the display language to English Telephone settings Dialing mode If you cannot make calls change this setting depending on your telephone line service Tone default For tone dial service Pulse For rotary pulse dial service 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Set tel line by press...

Page 34: ...n press 4 Scroll to Set line mode by pressing V or then press 5 Press V or repeatedly to select the desired setting 6 Press Save then press OFF Other options Handset key tone You can select whether or not key tones are heard when keys are pressed Includes confirmation tones and error tones The default setting is ON 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Ke...

Page 35: ...tor flashes L After the CHARGE indicator starts flashing the rest of the procedure must be completed within 1 minute 5 Handset Press OK then wait until the handset beeps L Registration is complete Customer support The handset can display the Internet address where you can download operating instructions for this product using your computer 1 Press MENU 2 Scroll to Customer support by pressing V or...

Page 36: ...mmands chart Feature Feature code Setting code Page Ringer volume 1 1 1 Low 2 Medium 3 High 0 Off page 31 Ringer tone 1 2 1 3 Tone pattern 1 3 4 7 Melody pattern 1 4 page 31 VM access 3 Go to step 2 on page 29 page 29 Voice enhancer 5 1 On 0 Off page 32 LCD contrast 0 1 1 6 Level 1 6 page 33 Key tone 0 2 1 On 0 Off page 34 Auto talk 0 3 1 On 0 Off page 32 Caller ID number auto edit 0 4 1 On 0 Off ...

Page 37: ...Programmable Settings For assistance please call 1 800 211 PANA 7262 37 Note L If you make a mistake or enter the wrong code press OFF then start again by pressing MENU ...

Page 38: ... 7262 Wall mounting The base unit can be mounted on a wall phone plate 1 Connect the AC adaptor and the telephone line cord 2 Insert the hooks on the wall mounting adaptor into the holes A and B on the base unit To power outlet Fasten the AC adaptor cord Hooks A B ...

Page 39: ...daptor to hold the base unit then push it in the direction of the arrow until it clicks into place 4 Connect the telephone line cord Mount the unit then slide it down L Raise the antenna To remove the wall mounting adaptor While pushing down the release levers 1 remove the adaptor 2 2 ...

Page 40: ...nit Move closer to the base unit and try again L Confirm that the base unit s AC adaptor is plugged in L Raise the base unit antenna L The handset s registration may have been canceled Re register the handset page 34 Phonebook full L There is no space to store new items in the phonebook Erase unnecessary items page 22 No items stored L Your phonebook or redial list is empty Please lift up and try ...

Page 41: ...it s AC adaptor L Raise the base unit antenna L If the above remedies do not solve the problem the handset may have lost communication with the base unit Register the handset again page 34 I cannot hear a dial tone L Confirm that the telephone line cord is connected page 9 L Disconnect the unit from the telephone line and connect a known working telephone If the working telephone operates properly...

Page 42: ...e you have tone or pulse I cannot redial by pressing REDIAL L If the last number dialed was more than 48 digits long the number will not be redialed correctly L If you press REDIAL after you have started dialing this button functions as the PAUSE button To redial do not dial any numbers before pressing REDIAL I cannot make long distance calls L Make sure that you have long distance service I canno...

Page 43: ...t be available in some areas Contact your telephone company for details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again L The caller requested not to send caller information page 24 L Generally caller information is displayed from the 2nd ring The caller list incoming phone numbers are not edited automatically L The Caller ID number auto e...

Page 44: ...harge for 6h and 8 are displayed L Clean the charge contacts and charge again page 11 L The battery may need to be replaced page 12 If you install a new battery fully charge it page 11 The CHARGE indicator does not go out after the battery has been charged L This is normal The handset display is blank L Confirm that the battery is properly installed L Fully charge the battery page 11 Problem Cause...

Page 45: ...r Voice Mail you must first contact your telephone company and subscribe to the desired service L For more information contact your telephone company If the Call Waiting Caller ID CWID feature does not function L You may need to contact your telephone company to activate this specific service even if you already subscribed to both Caller ID and Call Waiting with Caller ID services CWID ...

Page 46: ... by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC...

Page 47: ... to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with th...

Page 48: ...mAh Security codes 1 000 000 Note L Design and specifications are subject to change without notice L The illustrations in these instructions may vary slightly from the actual product FCC RF Exposure Warning This product complies with FCC radiation exposure limits set forth for an uncontrolled environment To comply with FCC RF exposure requirements the base unit must be installed and operated with ...

Page 49: ...d Warranty period there will be no charge for labor During the Parts Limited Warranty period there will be no charge for parts You must mail in your product during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico ...

Page 50: ...RANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someone remove or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only AL...

Page 51: ...ll 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pasc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax Only Monday Friday 9 am to 8 pm EST Pana...

Page 52: ...e 30 H Handset locator 20 Hold 18 I Installation AC adaptor 9 Base unit 9 Telephone line cord 9 K Key tone 34 L LCD contrast 33 Line mode 34 M Making calls 16 Message alert 29 Microphone 16 Mute 18 N Navigator key 14 Noise 8 P Pause 19 Phonebook Adding 21 Calling 22 Editing 22 Erasing 22 Names 21 Power failure 9 44 Pulse service 20 R Redial 16 Redial list 17 Registration 34 Ringer Tone 31 Volume 3...

Page 53: ...ww panasonic com consumersupport 3 Contact us via the web at http www panasonic com contactinfo 4 Call us at 1 800 211 PANA 7262 To order a replacement batteries 1 800 332 5368 http www panasonic com batterystore IMPORTANT If your product is not working properly ...

Page 54: ......

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Page 56: ...nasonic Consumer Electronics Company listed below or to executive or regional sales offices These locations do not repair consumer products Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2004 Panasonic Communi...

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