Troubleshooting
44
Previously programmed
information is erased.
• If a power failure occurs, programmed
information may be erased. Reprogram if
necessary.
The unit does not display
the caller’s name and/or
phone number.
• You need to subscribe to a Caller ID service.
• Other telephone equipment may be interfering
with your phone. Disconnect it and try again.
• Other electrical appliances connected to the
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller ID.
• The caller requested not to send his/her Caller
ID information (p. 21).
• If a Caller ID box is connected between the unit
and the telephone wall jack, disconnect the Caller
ID box or plug the unit directly into the wall jack.
The handset display exits
the Caller List or phone
book.
• Do not pause for over 60 seconds while
searching.
You cannot page the
handset.
• The handset is too far from the base unit.
• The handset user is making an outside call or
viewing the Caller List/phone book. Wait until the
IN USE/CHARGE indicator light goes out.
• The handset is in use. Try again later.
You cannot redial.
• If the last number dialed was more than 32 digits
long, the number will not be redialed correctly.
“
Recharge battery
” is
displayed, “
” flashes
or the unit beeps
intermittently.
• Charge the battery fully (p. 9).
You charged the battery
fully, but “
Recharge
battery
” is still displayed
and/or “
” continues to
flash.
• Clean the charge contacts and charge again
(p. 10).
• Install a new battery (p. 9).
Problem
Cause & Remedy
