Useful Information
38
Telephone
Problem
Cause & solution
w
is flashing.
L
The handset is not registered to the base unit.
Register it (page 31).
L
The handset is too far from the base unit. Move
closer.
L
The base unit AC adaptor is not connected. Check
the connections.
L
You are using the handset or base unit in an area
with high electrical interference. Place the handset
and base unit away from interference sources,
such as antennas and mobile phones.
The handset display is
blank.
L
The handset is not turned on. Turn the power on
(page 13).
The handset will not
turn on.
L
Make sure that the batteries are installed correctly
(page 11).
L
Fully charge the batteries (page 12).
L
Clean the charge contacts and charge again
(page 12).
I have changed the
display language to a
language I cannot
read.
L
Change the display language (page 13).
I cannot make or
receive calls.
L
The base unit AC adaptor or telephone line cord is
not connected. Check the connections.
L
If you are using a BT double adaptor to connect the
unit, remove the adaptor and connect the unit to the
phone wall socket directly. If the unit operates
properly, check or replace the adaptor.
L
Disconnect the base unit from the telephone line
and connect the line to a known working telephone.
If the working telephone operates properly, contact
our service personnel to have the unit repaired. If
the working telephone does not operate properly,
contact your service provider/telephone company.
L
The key lock feature is turned on. Turn it off
(page 15).
L
The unit is not designed to be used with rotary
(pulse dialling) services.
The unit does not ring.
L
The ringer volume is turned off. Adjust the ringer
volume (page 18, 20).
