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Preparation

9

 

If you are satisfied with the operation of your telephone service after plugging in your 
Permitted Attachment, your installation is completed.

You will be unable to connect this Permitted Attachment if your telephone service consists 
only of a wall phone or an old style telephone which is not connected by means of a modern 
plug and socket. In such cases a new socket will need to be installed.

Should the Permitted Attachment not operate when plugged into a socket, it is either faulty or 
unsuitable for operation with your telephone service. It should be returned to the store where 
purchased or to an Authorised Service Centre.

Service difficulties

If at any time a fault occurs on your telephone service carry out the following checks before 
you call for service:

L

Disconnect the Permitted Attachment and try using the service with the normal telephone.

L

If the telephone service then operates satisfactorily, the fault is in your Permitted 
Attachment. Leave the Permitted Attachment disconnected and report the fault to its 
supplier or agent to arrange for repair.

L

If when using the telephone the service is still faulty, report the fault to “Service Difficulties 
and Faults” for attention.

You are required to keep this Permitted Attachment in good working order while it is 
connected to your telephone service. Its construction or internal circuit must not be modified 
in any way without permission.

Warning:

This cordless telephone system does not incorporate provision for secrecy of conversations. 
Appropriately tuned radio equipment and other cordless telephone systems in close proximity 
may be used by a third party to monitor and possibly interrupt conversations in progress when 
this system is on radio operation.

TG1831-1837AL(e).book  Page 9  Friday, February 3, 2006  2:24 PM

Summary of Contents for KX-TG1837AL

Page 1: ...ompany Charge the batteries for about 7 hours before initial use Please read these operating instructions before using the unit and save them for future reference Operating Instructions Model No KX TG1837AL Digital Cordless Answering System Model No KX TG1831AL Digital Cordless Phone KX TG1831 TG1831 1837AL e book Page 1 Friday February 3 2006 2 24 PM ...

Page 2: ... your equipment supplier in the first instance Your phone L References in these operating instructions to the charger and multiple handsets are for KX TG1837 users only Note L The handsets have been pre registered for use with their base unit If not registered see page 37 Serial No found on the bottom of the base unit Date of purchase Name and address of dealer KX TG1831 KX TG1837 TG1831 1837AL e ...

Page 3: ...ce Using SMS Short Message Service 26 Turning SMS on off 26 Changing SMS message centre numbers 26 Sending a message 27 Receiving a message 28 SMS settings 29 Answering System Features KX TG1837 only Answering system 31 Turning the answering system on off 31 Greeting message 31 Listening to messages 32 Direct command operation using the handset 33 Remote operation 33 Answering system setting 35 Mu...

Page 4: ... comes connected with the charger No Accessory items Quantity KX TG1831 KX TG1837 1 AC adaptor for base unit Part No PQLV207AL 1 1 2 Telephone line cord 1 1 1 3 Telephone plug 1 1 4 Rechargeable batteries AAA size Part No HHR 4EPT 2 4 5 Handset cover 2 1 2 6 Charger Part No PQLV30045 1 7 AC adaptor for charger 3 Part No PQLV209CE 1 1 2 3 4 5 6 7 TG1831 1837AL e book Page 4 Friday February 3 2006 2...

Page 5: ...We recommend using Panasonic rechargeable batteries Model No HHR 4EPT L We cannot be responsible for any damage to the unit or degradation of performance which may occur from using non Panasonic rechargeable batteries Model No Description KX TGA183AZ Additional Digital Cordless Handset KX TCA717EX Wall Mounting Adaptor KX TCA718EX Belt Clip KX A272 1 DECT repeater TG1831 1837AL e book Page 5 Frida...

Page 6: ...g L To prevent the risk of electrical shock do not expose this product to rain or any other type of moisture L Unplug this unit from power outlets if it emits smoke an abnormal smell or makes unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped and contact an authorised service centre Battery caution L We recommend using the battery ies noted on page 5 Use...

Page 7: ...ou Unplug the telephone line cord from the phone socket Unplug the power supply cord from the AC power outlet L No 000 or other calls can be made from this device during a mains power failure L The earcap on the handset is magnetised and may retain metallic objects L This equipment has been tested and found to comply with AS NZS 3548 1995 limits for electromagnetic interference Any modifications t...

Page 8: ...elephone you must first remove its plug from the line socket You can then insert the plug of your Permitted Attachment into the socket and use your equipment If the plug of your existing telephone cannot be readily removed you will have to remove the screw securing it To do this proceed as follows 1 Loosen screw A sufficiently to remove the socket cover See Fig 1 2 Remove screw B and withdraw the ...

Page 9: ...Permitted Attachment and try using the service with the normal telephone L If the telephone service then operates satisfactorily the fault is in your Permitted Attachment Leave the Permitted Attachment disconnected and report the fault to its supplier or agent to arrange for repair L If when using the telephone the service is still faulty report the fault to Service Difficulties and Faults for att...

Page 10: ...e indicator J Receiver K Display L R Redial Pause M ih Off Power N C T Clear Mute O Dial keypad P INT Intercom Q Microphone Base unit KX TG1831 A Charge contact B x Page Base unit KX TG1837 A Charge contact B Speaker C x Page D 4 Erase E Stop F Answer on indicator G s Answer on H 6 Play Message indicator I Navigator key V 7 8 B A E F G H C D L M N O P Q J I K A B I G H A B CDEF TG1831 1837AL e boo...

Page 11: ...thin range of a base unit L When flashing Handset is searching for base unit out of range of base unit handset is not registered to base unit no power on base unit L Handset is accessing base unit intercom paging changing base unit settings etc k Handset is on an outside call u Answering system is on 1 page 31 5 Battery strength 2 Handset number page 19 F New SMS message received 2 L Line is being...

Page 12: ...ce and noise free operation place your base unit away from electrical appliances such as TVs radios personal computers or other phones in a convenient high and central location Battery installation replacement Important L Use only the included rechargeable batteries noted on page 4 6 L When replacing batteries we recommend using the Panasonic rechargeable batteries noted on page 5 6 1 Press the no...

Page 13: ...reached after a few complete cycles of charge discharge use L Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use standby L Battery operating time may be shortened over time depending on usage conditions and ambient temperature L Even after the handset is fully charged the handset can be left on the base unit or charger without any ...

Page 14: ...lect Handset Setup i 3 Press or V to select Time Settings i i Press or V to select Set Date Time i 4 Enter the current day month and year Example 17 May 2006 1 7 0 5 0 6 5 Enter the current hour and minute Example 3 30 PM 0 3 3 0 i Press until 03 30 PM is displayed 6 j OK i ih Note L To correct a digit press or to move the cursor then make the correction L The date and time may be incorrect after ...

Page 15: ...the other party but the other party will not be able to hear you To mute your voice press C T L To return to the conversation press C T again R button to use the recall feature R is used to access optional telephone services Contact your service provider telephone company for details Note L If your unit is connected to a PBX private branch exchange pressing R can allow you to access certain featur...

Page 16: ...r place the handset on the base unit or charger Auto talk feature You can answer calls simply by lifting the handset off the base unit or charger You do not need to press C To turn this feature on see page 19 To adjust the ringer volume when an outside call is being received Press or V Handset locator Using this feature you can locate the handset if it has been misplaced 1 Press x on the base unit...

Page 17: ...h 1 k i R 2 Select the character entry mode that contains the character you are searching for i 3 Press the dial key 0 to 9 which contains the character you are searching for page 42 L Press the same dial key repeatedly to display the first entry corresponding to each letter located on that dial key L If there is no entry corresponding to the letter you selected the next entry will be displayed 4 ...

Page 18: ...xample to dial a calling card access number or bank account PIN that you have stored in the handset phonebook without having to dial manually 1 While on a call press k 2 Press or V to select the desired entry L To search by first character index search see page 17 3 Press to dial the number TG1831 1837AL e book Page 18 Friday February 3 2006 2 24 PM ...

Page 19: ...ss ih Handset settings menu Sub menu Feature default setting Time Settings Set Date Time Date and time page 14 Alarm Set the alarm page 21 Ringer Setup Ringer Volume Handset ringer volume Maximum 1 Ext Ringtone Ringtones for outside calls Ringtone 1 2 Int Ringtone Ringtones for intercom calls Ringtone 3 2 Display Setup Standby Display Standby mode display Off 3 Select Language Display language Eng...

Page 20: ...2004 M ZoNE Co Ltd 3 If Handset Number is selected and the current handset number is 2 2 is displayed If Off is selected only current date and time are displayed 4 This feature alerts you when new messages have been received or recorded SMS page 28 Answering system page 32 The message indicator on the handset flashes until you have read or listened to all new messages While message alert is on bat...

Page 21: ...6 Select the desired ringtone i 7 Save i i ih Note L To stop the alarm press any dial key L When in talk or intercom mode the alarm will not sound until the call has ended L If you select Once the setting will change to Off after the alarm sounds Off Turns alarm off Press again then press ih to finish Once The alarm sounds once at the set time Enter the desired day and month Daily An alarm sounds ...

Page 22: ...e operation press ih 1 Change the recall time if necessary depending on the requirements of your service provider telephone company or PBX 2 If you change the PIN please make note of your new PIN The unit will not reveal the PIN to you 3 If you forget your PIN see page 47 Base unit settings menu Sub menu Feature default setting Ringer Volume Base unit ringer volume Medium Call Options Recall Flash...

Page 23: ...ers You can assign up to 6 phone numbers to be restricted and select which handsets will be restricted Storing area codes here will prevent the restricted handsets from dialling any phone number in that area code 1 j OK i Base Unit Setup i 2 Call Options i 3 Call Restrict i 4 Enter the base unit PIN default 0000 L If you forget your PIN see page 47 5 Set which handsets will be restricted by pressi...

Page 24: ...hould view the caller list to see who called while you were out Call waiting and Caller ID compatible If you subscribe to Caller ID service your handset displays the 2nd caller s information while talking After you hear a call waiting tone the caller s phone number will be displayed You can answer the 2nd call keeping the 1st call on hold Follow your service provider telephone company instructions...

Page 25: ...d Phonebook i 4 Continue from step 3 Adding entries to the handset phonebook page 17 Voice mail service Voice mail is an automatic answering service offered by your service provider telephone company If you subscribe to this service your service provider telephone company s voice mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy Messages a...

Page 26: ...an 160 characters message L If the unit is connected to a PBX system you may not be able to use SMS features Turning SMS on off 1 j OK i SMS i 2 Public i 3 Settings i 4 SMS On Off i 5 On or Off i i ih Changing SMS message centre numbers SMS message centre telephone numbers must be stored in order to send and receive SMS messages The message centre numbers used for SMS services provided by Telstra ...

Page 27: ...e maximum number of characters you can send or receive may be limited by your SMS service provider telephone company Consult your SMS service provider telephone company for details L If your message contains over 160 characters the message is a long message and Long Message is displayed Your service provider telephone company may treat long messages differently from other messages Consult your ser...

Page 28: ...lic mailbox Public i To access a private mailbox Select the desired mailbox i i Enter its password L If a mailbox contains new unread SMS messages is displayed next to the total number of messages for that mailbox 3 Receive List i 4 Press or V to select a message L Messages which have already been read are indicated by a Q even if they were read using another handset 5 Press j OK to read the messa...

Page 29: ...the mailbox 5 characters max page 42 i j OK 7 Enter a 4 digit password for the mailbox i j OK 8 Save i i ih Note L To receive SMS messages using a mailbox inform others of your mailbox number Changing private mailbox settings You can change the password or name of the private mailbox and erase the mailbox 1 j OK i SMS i 2 Public i 3 Settings i 4 Private Mailbox i 5 Select the desired mailbox name ...

Page 30: ... are sent properly When sending SMS messages to entries in the handset phonebook or redial list the PBX line access number will be deleted 1 j OK i SMS i 2 Public i 3 Settings i 4 PBX Access No i 5 On i 6 Enter your PBX line access code and a dialling pause if necessary i j OK 7 Save i i ih TG1831 1837AL e book Page 30 Friday February 3 2006 2 24 PM ...

Page 31: ...he handset 1 j OK i Answer System i 2 Answer On or Answer Off i i ih Note L When the answering system is turned on u is displayed Greeting message When the unit answers a call callers are greeted by a greeting message You can record your own greeting message or use a prerecorded greeting message Recording a greeting message You can record your own greeting message 2 minutes and 30 seconds max 1 j ...

Page 32: ...plays back all messages Note L After playing back all of the new messages 6 will stop flashing but the answer on indicator will remain lit up when the answering system is turned on Using the handset 1 j OK i Answer System i 2 Play New Msg or Play All Msg i Repeating skipping stopping erasing a message during playback L To repeat a message during playback for the base unit press 7 for the handset p...

Page 33: ...ration by setting a remote access code This code must be entered each time you operate the answering system remotely Turning remote operation on A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely After you store your remote access code remote operation is possible 1 j OK i Answer...

Page 34: ... unit will announce the remaining recording time after the last message is played back Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 15 ti...

Page 35: ...es on your Voice Mail To use this service you will be required to leave your answering machine off on your unit This will allow the Voice Mail to receive any messages This unit does not have a visual indicator to indicate if there are new messages in your Voice Mail service Your Service Provider may use a Stutter dial tone to indicate that you have Voice Mail left L To use the unit s answering mac...

Page 36: ...Time i 4 Select the desired setting i i ih Turning call screening on off While a caller is leaving a message you can screen the call through the handset speaker 1 j OK i Answer System i 2 Settings i 3 Call Screening i 4 On or Off i i ih TG1831 1837AL e book Page 36 Friday February 3 2006 2 24 PM ...

Page 37: ...e base unit for about 3 seconds until the registration tone sounds 3 Place the additional handset on the base unit The registration tone continues to sound With the handset still on the base unit wait until a confirmation tone sounds and w stops flashing Note L If an error tone sounds or if w is still flashing register the handset manually manual registration page 37 L If all registered handsets s...

Page 38: ... range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 5 Consult your Panasonic dealer for details Important L Before registering the repeater to this base unit you must turn the repeater mode on Setting the repeater mode 1 j OK i Base Unit Setup i 2 Other Options i 3 Repeater Mode i 4 On or Off i i ih Note L After turning repeater mode on or off...

Page 39: ...a conference call press 3 Transferring a call without speaking to the other handset user 1 During an outside call press INT i Press the desired handset number L k flashes to indicate the outside call is on hold 2 ih L The outside call rings at the other handset Note L If the other handset user does not answer the call within 1 minute the call will ring at your handset again Copying phonebook entri...

Page 40: ...Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place 4 Drive the screws into the wall Make sure to use the template for correct positioning Mount the unit by inserting the screws into the round openings on the adaptor then sliding the unit down to secure it Connect the AC adaptor to power outlet page 11 and the telephone line cord to the te...

Page 41: ...ptor While pushing down the release levers A remove the adaptor B Charger KX TG1837 only Using an optional belt clip Attaching the belt clip Removing the belt clip B A A Screws 25 mm Hooks 25 mm TG1831 1837AL e book Page 41 Friday February 3 2006 2 24 PM ...

Page 42: ...o erase the character or number highlighted by the cursor Press and hold C T to erase all characters or numbers Press to switch between uppercase and lowercase To enter another character located on the same dial key press to move the cursor to the next space then press the appropriate dial key Character entry modes Several character entry modes can be used when entering text The characters that ca...

Page 43: ...ed 1 character table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P TG1831 1837AL e book Page 43 Friday February 3 2006 2 24 PM ...

Page 44: ... SMS messages Alphabet character table ABC Numeric entry table 0 9 Greek character table M Extended character table N L The following are used for both uppercase and lowercase TG1831 1837AL e book Page 44 Friday February 3 2006 2 24 PM ...

Page 45: ...the handset phonebook caller list or redial list that is over 20 digits long Memory Full L The handset s phonebook memory is full Erase unnecessary entries page 17 L Message memory becomes full Erase unnecessary messages page 32 SMS Full L Erase unnecessary messages page 28 28 You must first subscribe to Caller ID L You must subscribe to Caller ID service Once you receive caller information after ...

Page 46: ...elephone does not operate properly contact your service provider telephone company L You dialled a call restricted number page 23 L The unit is not designed to be used with rotary pulse dialling services The unit does not ring L The ringer volume is turned off Adjust the ringer volume page 19 22 The batteries should be charging but the battery icon does not change L Clean the charge contacts and c...

Page 47: ...to Caller ID service L Your unit is connected to a telephone line with ADSL service We recommend connecting a filter contact your ADSL service provider to the telephone line between the base unit and the telephone line socket L Caller has withheld information While viewing caller information the display returns to standby mode L Do not pause for over 1 minute while searching I cannot register a ha...

Page 48: ... a telephone line with ADSL service We recommend connecting a filter contact your ADSL service provider to the telephone line between the base unit and the telephone line socket The SMS message centre number is logged in the caller list and the message is not received L Someone tried to send you a message while SMS is turned off FD is displayed L The unit could not connect to the SMS message centr...

Page 49: ...it for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move closer When I try to operate the answering system with the base unit the answer on indicator flashes for a few seconds and I cannot operate the answering system L Another handset is being used Wait for the other user to finish L A caller is leaving a messag...

Page 50: ...nit Standby Approx 1 9 W Maximum Approx 6 8 W Charger 1 Standby Approx 1 5 W Maximum Approx 3 W Operating conditions 5 C 40 C 20 80 relative air humidity dry Dimensions Base unit Approx 60 mm 173 mm 105 mm Handset Approx 155 mm 48 mm 34 mm Charger 1 Approx 58 mm 87 mm 95 mm Mass weight Base unit 2 Approx 332 g Base unit 1 Approx 260 g Handset Approx 140 g Charger 1 Approx 90 g 1 KX TG1837 only 2 K...

Page 51: ...9 Icons 11 Language 14 Standby mode 19 H Handset Cancelling 38 Locator 16 Power on off 13 Registration 37 Settings 19 I Intercom 38 K Keytones 19 M Making calls 15 Message alert 19 Missed calls 24 Mute 15 P Pause 15 Phonebook Handset phonebook 17 Phonebook copy 39 PIN Base unit 22 Power on off 13 R Recall 15 22 Recording Greeting message 31 Redialling 15 Redial list 15 Registration 37 Repeater 38 ...

Page 52: ...na 519060 Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2006 Panasonic Communications Co Ltd All Rights Reserved Customer Support Centre Tel No 132600 or website www panasonic com au N52 TG1831 1837AL e book ...

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