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Problem

You cannot register the handset in the
base unit.

The battery strength is not displayed
correctly.

” flashes or the unit beeps every

15 seconds.

You charged the batteries fully, but

” flashes.

The charge indicator (

) light never

goes out while charging.

Remedy

The base unit has registered a maximum of 
6 handsets or the handset has registered a
maximum of 4 base units.

A wrong base unit password was entered. Enter the
correct password.

There is interference from other electrical units.
Locate the handset and base unit away from them.

You must finish registration within 1 minute after the
ringer tone sounds, or programming will be cancelled
(p. 35).

Check that the battery type selection is correct 
(p. 43)

Charge the batteries fully (p. 11).

Clean the charge contacts and charge again (p. 11).

Install new batteries (p. 43, 49).

This is normal.

KX-TCD952EB(040~048)  00.3.30  1:38 PM  Page 47

Summary of Contents for KX-TCD952EB

Page 1: ...YZ9 RCL PWR INT OK PROG C RDL CALLER ID PLEASE READ BEFORE USE AND SAVE Charge the batteries for about 4 hours before initial use This equipment is not designed for making emergency telephony calls when the power fails Alternative arrangements should be made for access to emergency services Caller ID Compatible ...

Page 2: ...h other items of apparatus It enables the calculation of the maximum number of items of apparatus that may be connected simultaneously to the line by summing the REN values of each item A BT supplied instrument has a REN value of 1 unless otherwise marked A maximum REN value of 4 should not be exceeded The REN value of this apparatus is 1 Method of connection This is connected to the exchange line...

Page 3: ...99 or 112 Service WARNING The apparatus may be unable to make emergency 999 or 112 telephone calls under certain conditions e g Radio interference caused by another cordless telephone operating on the same radio frequency The portable handset battery needs recharging or has failed The portable handset cannot be used while charging Any cases of difficulty should be referred in the first instance to...

Page 4: ... both Caller ID and Call Waiting For your future reference Serial No Date of purchase found on the bottom of the unit Name and address of dealer Included with this unit AC Adaptor p 10 Part No KX TCA9E or KX TCA11E one one one one three Handset Cover p 9 Part No PQKK10091Z1 Belt Clip p 44 Part No PQKE10071Z1 one Operating Instructions Part No PQQX12707Z Telephone Line Cord p 10 Part No PQJA87S Bat...

Page 5: ...ial use p 11 Base Unit Location Calls are transmitted between the base unit and the handset using wireless radio waves For maximum distance and noise free operation the recommended base unit location is Away from electrical appliances such as a TV radio personal computer or another telephone In a HIGH and CENTRAL location with no obstructions such as walls ...

Page 6: ...ecting the Handset Ringer Volume Pattern 14 Selecting the Base Unit Ringer Volume 15 Setting the Auto Talk Feature 15 Summary of Programmable Functions 26 Setting the Password 27 Direct Call 28 Setting the Direct Call Mode 28 Dialling the Stored Number 28 Call Prohibition 29 Call Restriction 30 Other Programmable Settings 31 Setting the Key Tones 31 Setting the Range Warning Alarm 31 Setting the B...

Page 7: ...Access 36 Cancelling a Handset 37 Selecting the Stand by Mode Display 38 Bell Selection 38 Paging Intercom 40 Paging All Handsets from the Base Unit 40 Intercom between Handsets 40 Transferring a Call from One Handset to Another 41 Conference 42 Setting the Call Waiting Tone 42 Replacing the Batteries 43 Using the Belt Clip 44 Before Requesting Help 45 Safety Instructions 48 Adding Another Phone 4...

Page 8: ...1 ABC2 DEF3 GHI 4 JKL5 MNO6 PQRS7 TUV8 0 WXYZ9 INT OK OK C PWR RCL PROG RDL Display p 9 Talk Button p 16 17 Program Button p 13 22 24 26 Recall Button p 25 Tone Button p 24 Charge Contacts p 11 Intercom Button p 13 26 40 OK Button p 14 26 Navigator Key F G p 14 16 17 22 26 Redial Pause Button p 17 23 Power Button p 12 INT Cancel Button p 16 17 22 26 27 C OK RCL PROG RDL PWR ...

Page 9: ...call is being received The direct call icon is displayed when this mode is turned on p 28 The call prohibition icon is displayed when this mode is turned on p 29 The program icon indicates that the unit is in the programming mode The battery icon indicates the battery strength p 11 is pressed while dialling is pressed while dialling RCL RDL Characters P F is pressed while dialling is pressed while...

Page 10: ...with the AC adaptor jack on the base unit If connected improperly the base unit will not work and damage may occur The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use To connect a standard telephone on the same line see page 49 If your unit is connected to a PBX which does not support Caller ID services you cannot access those services CONNECTION ...

Page 11: ...ow No power Flashing Approx Ni MH battery life option Up to about 12 hours Up to about 130 hours Battery life may vary depending on usage conditions such as when viewing the Caller ID Caller List and ambient temperature Clean the handset and the base unit charge contacts with a soft dry cloth once a month Clean more often if the unit is subject to grease dust or high humidity Otherwise the batteri...

Page 12: ...r off First make sure the handset is set to the stand by mode PWR You can choose whether to display the base unit number handset number or no display in the stand by mode by programming p 38 Press firmly After all possible configurations briefly appear the display will change to the following Then the handset is in the stand by mode The current connected base unit number is displayed PWR Display P...

Page 13: ...one sounds and the display will return to the stand by mode PROG 1 2 4 Press The current mode is displayed 1 Tone 2 Pulse 1 If 5 beeps sound in step 3 the entered password is incorrect Enter the correct password To cancel during programming press then start from step 1 PROG 3o 3 iu i You can determine which type of local BT exchange you are connected to using the following procedure 1 Ensure that ...

Page 14: ...mode When set to OFF will be displayed PROG OK PROG F iU Ex Level 3 is selected 1 Press 2 Press G or F until F23 is displayed 3 Press The current ringer pattern is displayed and rings 4 Press G or F to select the desired pattern You can press to to select the pattern Each time you press a button the selected pattern will be displayed and sound 5 Press A confirmation tone sounds and the display wil...

Page 15: ...to the stand by mode PROG 0 3 2 1 22u2 Ex OFF is selected Setting the Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing If you want to use this feature turn the feature ON The factory preset is OFF In order to view caller s phone number before answering a call leave the Auto Talk feature OFF Make sure that the power is ON ...

Page 16: ...ht To cancel press firmly 2 Press After a few seconds the display will start showing the length of the call 3 To hang up press or place the handset on the base unit The handset will return to the stand by mode C C Making Calls 1 Press 2 Dial a phone number The dialled number is displayed After a few seconds the display will start showing the length of the call If flashes and an alarm tone sounds a...

Page 17: ...sing G To search from the oldest to most recent number press F denotes the end of redial memory To exit the list press firmly C RDL RDL 3 Press The number is dialled automatically If your line has rotary or pulse service any access numbers entered after pressing will not be included when redialling To clear all of the numbers in the redial memory 1 Press 2 Press G or F until is displayed then pres...

Page 18: ...nformation is displayed when a call is received The display shows the caller s phone number after the first ring After you answer the call the display will show the length of the call Caller s phone number cannot be displayed in the following cases If the caller dialed from an area which does not provide a Caller ID service the display will show If the caller has requested not to display his her p...

Page 19: ...stored from the most recent to the oldest call in the Caller List When the 51st call is received the oldest call is deleted To check the caller s phone number follow the steps below Make sure that the power is ON p 12 and the unit is in the stand by mode If more than one call is received from the same caller only the most recent call will be recorded What means When you have checked new calls answ...

Page 20: ...nformation you cannot call back that caller Editing the Caller s Phone Number You can edit a phone number in the Caller List After editing the number you can continue with the calling back procedure Make sure that the power is ON p 12 and the unit is in the stand by mode 1 Press then 2 Press F or G The most recent caller s phone number is displayed 3 Press G or F until the desired number is displa...

Page 21: ... power is ON p 12 and the unit is in the stand by mode 1 Press then 2 Press F or G The most recent caller s phone number is displayed 3 Press G or F until the caller phone number you want to clear is displayed INT PROG 4 Press 5 Press and hold A confirmation tone sounds The displayed number is cleared and the next caller s phone number is displayed C PROG ...

Page 22: ...s 1 through 4 PROG C C PROG I 1 Press G or F until the desired phone number is displayed You can enter the desired memory station number 00 to after pressing G or F To exit the speed dialler memory press 2 Press The number is automatically dialled C I Speed Dialling To erase a stored number 1 Press G or F until the desired phone number is displayed You can enter the desired memory station number 0...

Page 23: ... INT PROG 5 To select 5 seconds press OR To select 3 seconds press 6 Press A confirmation tone sounds and the display will return to the stand by mode PROG 1 2 Setting the pause timing You can set the pause timing to 3 seconds or 5 seconds depending on your PBX requirements The factory preset is 3 seconds Make sure that the power is ON p 12 and the unit is in the stand by mode If 5 beeps sound in ...

Page 24: ...ade until the key lock is cancelled PROG PROG Special Features Temporary Tone Dialling For Rotary or Pulse Service Users Press before entering access numbers which require tone dialling The dialling mode changes to tone You can enter numbers to access an answering service electronic banking service etc When you hang up the mode will return to pulse Call Waiting and Caller ID Compatible If you subs...

Page 25: ... connected to a PBX pressing allows you to access some features of your host PBX such as transferring an extension call RCL RCL RCL RCL RCL 1 Press then 2 Press 3 Enter the base unit password p 27 The factory preset is 0000 4 Press The current mode is displayed 1 Time break recall 2 Earth 2 3 INT PROG If 5 beeps sound in step 3 the entered password is incorrect Enter the correct password 32u i Ex ...

Page 26: ...mand as shown below Stand by mode Press then INT PROG Press PROG To cancel during programming press then start from the beginning PROG To return to the previous step during programming press C i Code Function item F1 To select the base unit access p 36 F21 To set the key tone p 31 F22 To select the handset ringer volume p 14 F23 To select the handset ringer pattern p 14 F24 To set the call waiting...

Page 27: ... memory p 33 Registering a handset in the base unit p 35 Cancelling a handset p 37 and Setting the bell selection p 38 Once you have programmed the password you cannot confirm it We recommend you write down the password If you forget it please consult your nearest Panasonic Service Centre If 5 beeps sound in step 3 the entered password is incorrect Enter the correct password Setting the Password O...

Page 28: ...p to step 5 4 Enter the phone number up to 24 digits If you misdial press The digits are erased from the right To erase all digits press firmly 5 Press A confirmation tone sounds The display will return to the stand by mode then is displayed PROG C C OK PROG To change the direct call number Enter the new direct call number in step 4 To turn OFF the direct call mode 1 Press 2 Press G or F until F42...

Page 29: ...e this feature turn on the call prohibition mode by programming The factory preset is OFF If you forget your handset password please consult your nearest Panasonic Service Centre 1 Press 2 Press G or F until F4 i is displayed 3 Press 4 Enter the handset password p 27 The current mode is displayed 1 ON 0 OFF 5 Press G or F to select ON You can press to select ON 6 Press A confirmation tone sounds T...

Page 30: ...umber international calls cannot be made For selected handset s you can assign up to 6 call restriction numbers up to 8 digits Set the call restricted handset s and the restriction number s by programming The factory preset is OFF 8 Press A confirmation tone sounds and the display will return to the stand by mode PROG 1 Press then 2 Press 3 Enter the base unit password p 27 The current registered ...

Page 31: ... the stand by mode PROG 1 0 OK PROG 1 Press 2 Press G or F until F26 is displayed then press The current setting is displayed 1 ON 0 OFF OK PROG 3 Press G or F to select the desired setting You can press or to select OFF or ON 4 Press A confirmation tone sounds and the display will return to the stand by mode PROG 1 0 1 Press 2 Press G or F until F25 is displayed then press The current setting is ...

Page 32: ...then press The current setting is displayed 1 Length of the call 0 Dialled phone number OK PROG 3 Press G or F to select to select the desired setting You can press or to select the setting 4 Press A confirmation tone sounds and the display will return to the stand by mode PROG 1 0 F32U i Ex Length of the call is selected During a conversation the display will be as follows Length of the call Ex 1...

Page 33: ...hey will return to their initial settings Clearing the Settings in Memory On the handset On the base unit 1 Press 2 Press G or F until F0 is displayed then press 3 Enter the handset password p 27 4 Press A confirmation tone sounds and the display will return to the stand by mode PROG OK PROG 1 Press then 2 Press 3 Enter the base unit password p 27 4 Press A confirmation tone sounds and the display...

Page 34: ... You can register and operate your handset at up to 4 base units Since each base unit forms a radio cell you can extend the range or area in which you can make answer calls with the same handset by placing the base units in suitable locations For example you can use a handset in different radio areas such as at home or the office However calls in progress are cancelled when the unit moves to anoth...

Page 35: ...nal handset batteries for about 4 hours before initial use Make sure that the power is ON p 12 and the unit is in the stand by mode Register the handset number within 1 minute If not registered within 1 minute press on the handset to cancel the programming mode Then start again from step 1 PROG The base unit number which the handset is currently in contact with can be displayed in the stand by mod...

Page 36: ...PROG Specified base unit access You can only select one registered base unit 1 to 4 you want to operate You can choose the base unit telephone line where you can make receive calls The factory preset is Automatic base unit access To select the desired base unit program as follows 1 Press 2 Press G or F until F i is displayed 3 Press The current setting is flashing 0 Automatic base unit access 1 to...

Page 37: ...splayed 4 Enter the handset number s you want to cancel The selected handset number s flash es If you misdial press the number s again 5 Press A confirmation tone sounds and the display will return to the stand by mode PROG 7 INT PROG 1 Press 2 Press G or F until F70 is displayed 3 Press 4 Enter the handset password p 27 Registered base number s is are displayed 5 Press the cancelling base unit nu...

Page 38: ...ngs first then if it does not answer all other handsets will ring First handset The factory preset is All handsets To change the bell selection program as follows Selecting specified handset s You can choose which handset s you want to ring You can choose whether to display the currently connected base unit number handset number or no display while in the stand by mode The factory preset is the ba...

Page 39: ... a dialling button to to select the ring count 8 Press A confirmation tone sounds and the display will return to the stand by mode PROG 6 1 1 Press then 2 Press 3 Enter the base unit password p 27 The current setting is displayed 1 All handsets 2 Specified handset s 3 First handset 4 Press The current registered handset number s is are displayed 5 Enter the handset number you want to ring The sele...

Page 40: ...le between handsets Ex Handset 1 is paging Handset 2 1 Press All handsets will ring for 1 minute 2 To stop paging press again or press on one of the handsets Intercom calls can be conducted within the radio area of the current base unit but not with units in neighbouring radio areas 3 Handset 2 When the unit rings press to answer The intercom duration is displayed 4 Handsets 1 and 2 To end the int...

Page 41: ...ress to answer 3 Transferring a call Handset 1 Press The transfer is completed Handset 2 can answer the call OR Ending the intercom Handset 1 Press Handset 1 returns to the call INT INT INT Transferring a call without the intercom This feature enables you to transfer the call to another handset without waiting for the paged handset to answer Ex Handset 1 is transferring a call to Handset 2 1 Hands...

Page 42: ...andset and then combine the calls together to establish a conference call between handsets registered to the same base unit 1 Handset 1 During a call press Then enter the desired handset number The call is put on hold If there is no answer press to return to the call 2 Handset 2 When the unit rings press to answer INT INT 1 Press 2 Press G or F until F24 is displayed 3 Press The current setting is...

Page 43: ...into the unit Please use only Panasonic P 03H or P P03S batteries If the rechargeable batteries are not inserted correctly the handset will not work Nickel metal hydride Ni MH rechargeable batteries AAA size are available Please use only Panasonic HHR P03H batteries Please return the rechargeable batteries to your sales shop at the end of their useful life Selecting the battery type Three Nickel c...

Page 44: ...ause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed 6 Exercise care in handling the batteries in order not to short the batteries with conductive materials such as rings bracelets and keys The batteries and or conductor may overheat and cause burns 7 Charge the batteries provided with or identified for use with this product only in accordance with the instructions an...

Page 45: ...try again The handset has been cancelled or has not been registered Register the handset p 35 Re install the handset batteries and try again You are too far from the base unit Move closer and try again Plug in the AC adaptor Another handset is in use Check that the dialling mode selection is correct p 13 The unit is in call prohibition mode Cancel the mode p 29 The dialled number is restricted Can...

Page 46: ...ll lift the handset or press Start again from the beginning after hanging up Other telephone equipment may be interfering with your phone Disconnect them and try again Other electrical appliances connected to the same outlet may be interfering with the Caller ID information Telephone line noise may be affecting the Caller ID information The handset is too far from the base unit The handset is enga...

Page 47: ...istered a maximum of 6 handsets or the handset has registered a maximum of 4 base units A wrong base unit password was entered Enter the correct password There is interference from other electrical units Locate the handset and base unit away from them You must finish registration within 1 minute after the ringer tone sounds or programming will be cancelled p 35 Check that the battery type selectio...

Page 48: ... Placement 1 Do not place heavy objects on top of this unit 2 Care should be taken so that objects do not fall onto and liquids are not spilled into the unit Do not subject this unit to excessive smoke dust mechanical vibration or shock 3 Place the unit on a flat surface For best performance 1 If noise prevents the conversation from being understood at the handset move toward the base unit to redu...

Page 49: ... for 15 minutes in the handset and then recharged the capacity of the batteries will be reduced to 15 minutes due to the memory effect Therefore you should discharge the batteries completely i e use them in the handset until on the display starts flashing Then recharge them as described in the manual After the memory effect has occurred it is possible to achieve almost complete capacity of the Ni ...

Page 50: ...reviation DECT means Digital Enhanced Cordless Telecommunications Advantages of DECT Excellent voice quality Through sampling of digital signals DECT units obtain nearly noiseless transmission High grade taping security Based on digital transmission DECT conversations are well protected against unapproved monitoring Multi Handset operation To operate several handsets at the base unit no cable inst...

Page 51: ...er or inconsistent with the technical and or safety standards required in the country where this appliance is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the appliance are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the appliance or the applianc...

Page 52: ...Kyushu Matsushita Electric U K Ltd Pencarn Way Duffryn Newport South Wales NP10 8YE United Kingdom Printed in the United Kingdom PQQX12707ZA WU0300NR0 1999 5 EC Customer Care Helpline Tel No 08701 578577 Manufacturers Declaration This product is in conformity with the essential requirements of the R TTE Directive 1999 5 EC ...

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