Before Requesting Help
36
Helpline Tel.No. : U.K. 08700 100 076 R.O.I. 01289 8333
Before Requesting Help
If you experience any problems with the normal use of your apparatus, you should
unplug it from the telephone outlet and connect a known working telephone in its
place. If the known working telephone still has problems, then please contact the
customer service department of your Network provider. If it operates correctly, then
the problem is likely to be a fault in your apparatus. In this case, contact your
supplier for advice. Your Network provider may charge you if they attend a service
call that is not due to apparatus supplied by them.
Problem
Possible cause
Solution
•
Handset not turned on.
•
Batteries not inserted.
•
Batteries not charged.
•
Dirty charge contact.
•
Base not powered up.
•
Handset not registered to
base.
•
Handset out of range of
base.
•
The base unit is powered
off.
•
Handset out of range of
base.
•
Another handset in use.
•
Telephone line not
connected.
•
Call prohibition mode set.
•
Particular dialled number
is restricted.
•
Key lock mode ON.
•
Base ringer turned off.
•
Ringer switched off.
•
Number exceeded 24
digits.
•
Service not supplied.
•
Caller has withheld info.
•
Battery low.
•
Recall time incompatible.
NO LCD display in
handset.
Handset will not turn
on.
Batteries charge icon
not counting up.
Î
icon flashing.
Handset busy tone
heard when
O
or
^
is pressed.
No dial tone.
Cannot dial out.
Base unit will not
ring.
Handset will not
ring.
Last number redial
does not work.
No Caller ID number
displayed.
Û
Û
icon flashes.
Transferring calls
on PBX not possible.
•
Turn on power (pg. 5).
•
Insert x 2 rechargeable
batteries supplied (pg. 3).
•
Place handset in base and
connect AC adaptor to base
and AC outlet
(full charge
period 15 hrs).
•
Clean charge / battery
contact and retry charge.
•
Connect AC adaptor to base
unit and AC outlet.
•
Register handset to base.
•
Move handset closer to
base.
•
Turn base unit power ON.
(See ‘Connection’).
•
Move handset closer to
base.
•
Wait for other user to
complete call.
•
Insert telephone cord to
network.
•
Turn feature off.
•
Remove number from call
restricted list.
•
Turn key pad lock OFF.
•
Set ringer to one of 3
volume levels (see ‘Base
Unit Settings’).
•
Set ringer to one of 6
volume levels (see ‘Handset
Settings’).
•
Redial manually.
•
Caller ID service must be
arranged with Network
provider.
•
Recharge batteries.
•
Change handset or PBX
setting (see ‘Base Unit
Settings’).
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