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Sunco is your Trusted Telecom Systems Integrator   

Making business communication 

easier 

for you 

 

 

 
 
 

 

 

From modest beginnings as a home-based, 
family-run business, Sunco has grown over 
the past 20 years into the trusted 
telecommunications partner for over 1,600 
businesses across Canada. We are a proud, 
Canadian company with the love of 
business communication at the very core of 
what we do. 

  
Our team lives, breathes and works with these 
technologies on a daily basis, and understands 
how complex they can be. 

That’s why we’re 

committed to making business communication 

easier 

for your organization. How do we do 

this?  By being an 

Integrator

. We fit all the 

pieces of your voice/data systems together into 
a unified whole - giving you superior design, 
support and management all through one point 
of contact. This strategy ensures you get the 
technology and services your business needs, 
delivered in a way that is coordinated, 
convenient and just 

easier

.   

  
No more confusing network service contracts, 
overseas call centres, long wait times and 
impersonal service

.  

We promise honest advice 

and personal support delivered in a way that 
reflects our core values: 
  

 

We Embrace Change 

 

We Do What It Takes 

 

We are Accountable to the Outcome 

 

We Do the Right Thing 

 

We Bring Out the Best in Each Other 

  
The Sunco team is ready to help.   Leverage 
our Integrator strategy to help make business 
communication 

easier 

for your 

organization.  Optimize your time to focus on 
what matters most 

growing 

your business.

 

 

Need to reach us? We're 
ready to help! 

 

Service:

  To enter a service call, please 

email 

[email protected]

 and a ticket will be 

auto-generated in our system. 

Client Portal:

  To receive log-in credentials for 

our self-service payment and service portal, 
please call Tammy Klemmer at (780) 809-1786 
or 1 (888) 782-9357. 

After-Hours Emergency Service:  

To reach 

our after-hours on-call technician, please call 
(780) 809-1786 or 1 (888) 782-9357 and leave 
a message. 

Accounting:

  For questions regarding 

invoicing, please contact Tammy Klemmer at  
(780) 809-1786 or 

[email protected]

  

 

Summary of Contents for KX-NT680C

Page 1: ...Panasonic KX NT680C Quick Reference Guide ...

Page 2: ... of Contents About Sunco Communications 1 HOW TO PLACE A SERVICE TICKET 1 Guide for Buttons 2 Panasonic KX NT680C 2 Calling and Programming 3 How to Record your Greetings and Check your Company Voicemails 6 ...

Page 3: ...nvenient and just easier No more confusing network service contracts overseas call centres long wait times and impersonal service We promise honest advice and personal support delivered in a way that reflects our core values We Embrace Change We Do What It Takes We are Accountable to the Outcome We Do the Right Thing We Bring Out the Best in Each Other The Sunco team is ready to help Leverage our ...

Page 4: ...party who left the message waiting indication 8 Program Pause Used to insert a pause when storing a telephone number and to program functions 9 Flash Recall Used to disconnect the current call and make another call without hanging up 10 Redial Used to redial the last dialed number 11 Auto Ans Mute Used to receive an incoming call in hands free mode or mute the microphone handset during a conversat...

Page 5: ...Enter to save HOW TO CHANGE YOUR RINGTONE 1 Select Program 2 Select line 1 3 Select line 1 again 4 Press the up and down arrow on the navigator 5 Once you have selected your ringtone press enter to save TRANSFERRING CALLS To transfer a caller In an active phone call press the preprogrammed DSS Key or TRANSFER and Dial the desired extension number or If dialing to an outside number press the TRANSF...

Page 6: ...phone belongs HOW TO LEAVE A VOICEMAIL ON AN INTERNAL EXTENSION without ringing their phone 1 On your phone select the Voicemail button OR dial 777 2 Enter 6 3 Enter the extension of the person you would like to leave the voicemail for Note Please enter the extension rather than selecting the DSS key 4 Follow the prompts to leave voicemail TO CALL USING THE INCOMING CALL LOG Press the MENU key 1 U...

Page 7: ...eed dials by bin number Lift handset or press the SP PHONE key for hands free Press the AUTO DIAL STORE key followed by then the two digit speed dial bin number 00 09 SPEED DIALS SYSTEM Dialing system speed dials by name 1 Press the MENU key 2 Use the up and down arrow keys of the navigator key to place the beside System Directory 3 Press the ENTER key 4 Use the keypad to enter the first letter of...

Page 8: ...hen the business is closed To Record a New Message 1 Pick up the handset and select the Voicemail button or dial 777 2 Interrupt the message and dial 6 998 3 PIN 1234 4 Select 4 5 Select 3 6 Select Custom Service Menu 2 to modify Night Greeting Example Thank you for calling Pine Dental We are very sorry to have missed your call Please leave us a detailed message including your name and number and ...

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