Panasonic KX-HNH100FX Operating Instructions Manual Download | Manualshive

Page: 47 / 56

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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the hub’s AC
adaptor and turn off the handset, then reconnect the hub’s AC adaptor. Remove the batteries
from the handset, insert the batteries into the handset again, and turn on the handset.

General use

Problem

Cause/solution

The handset does not turn on
even after installing charged
batteries.

R

Place the handset on the charger to turn on the handset.

The unit does not work.

R

Make sure the batteries are installed correctly (page 10).

R

Fully charge the batteries (page 10).

R

Check the connections (page 10).

R

Unplug the hub’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset,
and try again.

R

The handset has not been registered to the hub. Register
the handset (page 31).

The handset display is blank.

R

The handset is not turned on. Turn the power on
(page 13).

I cannot hear a dial tone.

R

Make sure that you are using the supplied telephone line
cord. Your old telephone line cord may have a different
wiring configuration.

R

The hub’s AC adaptor or telephone line cord is not
connected. Check the connections.

R

Disconnect the hub from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your phone
service provider.

The hub beeps.

R

New messages have been recorded. Listen to the new
messages (page 34).

I cannot set date and time.

R

You cannot set date and time with the handset. The time
setting of the system is configured with the date and time
of the mobile device registered to the hub. If a mobile
device is not registered to the hub, register it to the hub by
following the instructions in the System Setup Guide of
the hub.

I cannot use the handset alarm
or night mode.

R

The date and time is not set. The time setting of the
system is configured with the date and time of the mobile
device registered to the hub. If a mobile device is not
registered to the hub, register it to the hub by following the
instructions in the System Setup Guide of the hub.

47

Useful Information

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Summary of Contents for KX-HNH100FX

Page 1: ...ee Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference To use this unit in your region first change the display language page 31 and then change the region setting to match your region page 31 ...

Page 2: ... Key lock 18 Phonebook Phonebook 19 Speed dial 20 Programming Menu list 22 Handset alarm 27 Night mode 28 Nuisance call block 29 Other programming 30 Wi Fi settings 31 Answering System Answering system 33 Activating the answering system 33 Greeting message 33 Listening to messages 34 Advanced new message alerting features 35 Remote operation 36 Answering system settings 37 Home Network System Inte...

Page 3: ...eplacement batteries may have a different capacity from that of the supplied batteries We recommend using Panasonic rechargeable batteries Other information R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product Trademarks R iPhone and iPad are trademarks of Apple Inc registered in the U S and other count...

Page 4: ... live monitoring and recording R Built in visual sensor audio sensor and temperature sensor can be used to trigger other actions camera recording turning on a light etc R Built in microphone and speaker for two way communication Outdoor Camera KX HNC600 4 max 2 R Full colour camera with built in microphone for live monitoring and recording R Built in visual sensor and infrared sensor can be used t...

Page 5: ...oduct lineup is growing You can look forward to new devices that will make your Home Network System even more useful and convenient For information about the latest devices and bundles visit the website below Poland www panasonic pl Hungary www panasonic com hu Czech www panasonic com cz Slovakia www panasonic com sk Croatia www panasonic com hr Romania www panasonic com ro Bulgaria www panasonic ...

Page 6: ...e of the product if its casing has been broken open Danger of electric shock exists R Never touch the plug with wet hands Danger of electric shock exists R Do not connect non specified devices Installation R To prevent the risk of fire or electrical shock do not expose the product to rain or any type of moisture R Do not place or use this product near automatically controlled devices such as autom...

Page 7: ... in accordance with the instructions and limitations specified in this manual R Only use a compatible charger to charge the batteries Do not tamper with the charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and inj...

Page 8: ...n incorrect type Dispose of used batteries according to the instructions Routine care R Wipe the outer surface of the product with a soft moist cloth R Do not use benzine thinner or any abrasive powder Notice for product disposal transfer or return R This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as ...

Page 9: ...tact your local authorities or dealer and ask for the correct method of disposal Note for the battery symbol This symbol B might be used in combination with a chemical symbol In this case it complies with the requirement set by the Directive for the chemical involved Note for the battery removal procedure Refer to Battery installation on page 10 9 Important Information ...

Page 10: ... AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use R The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected Note for battery installation R Use the supplied rechargeable batteries For replaceme...

Page 11: ...nuous use 15 hours max Not in use standby 170 hours max Note R Actual battery performance depends on usage and ambient environment Controls Handset A B C D E J K G F I H Speaker M N Talk Dial keypad MZN Speakerphone Microphone Receiver Display MeN Off Power MRN Recall Flash M N Arm Disarm key Charge contacts n Control type Soft keys 11 Getting Started ...

Page 12: ...phone is on page 15 Ringer volume is off page 25 Night mode is on page 28 New voice mail message received 1 page 43 At Home mode is set page 39 Item Meaning Away mode is set page 39 Privacy mode is on page 26 Greeting Only is selected Caller messages are not recorded page 38 R When displayed next to the battery icon Answering system is on page 33 R When displayed with a number New messages have be...

Page 13: ...ering the handset Registering a handset to the hub This procedure is not required for devices that were included as part of a bundle Before you can use the handset it must be registered to the hub If you purchased handsets separately i e not as part of a bundle use the following procedure to register each handset to the hub 1 Hub Press and hold M A HANDSET LOCATORN until the LED indicator blinks s...

Page 14: ...not make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 M N 120 2 MbN Select the desired setting 3 MOKN a MeN 14 Getting Started ...

Page 15: ...ing outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking press MeN or place the handset on the charger Any key answer You can answer the call by pressing any dial key Auto talk You can answer calls simply by lifti...

Page 16: ...ed in the caller list Caller list The last 50 callers information is logged in the caller list from the most recent call to the oldest Making a call from the caller list 1 MCN 2 Press MCN to search from the most recent call or MDN to search from the oldest call 3 To call back press M N To exit press MeN Note R If the entry has already been viewed or answered is displayed Editing a caller s phone n...

Page 17: ...erson you are talking to clearly by reducing the surrounding noise coming from the other party s telephone 1 Press M N while talking 2 MbN Select Noise Reduction On or Noise Reduction Off a MOKN Note R Depending on the environment where this handset is being used this feature may not be effective R This feature is not available using the speakerphone Handset equalizer This feature clarifies the vo...

Page 18: ...TORN R All registered handsets beep for 1 minute 2 To stop paging Hub Press M A HANDSET LOCATORN Handset Press MeN Intercom Intercom calls can be made between handsets Note R When paging unit s the paged unit s beeps for 1 minute R If you receive an outside call while talking on the intercom the interrupt tone sounds To answer the call press MeN then press M N R You can also select your mobile dev...

Page 19: ...ler information to the phonebook 1 MCN 2 MbN Select the desired entry a M N 3 MbN Save CID a MOKN 4 MbN Phonebook a MOKN 5 Continue from step 3 Editing entries page 20 Categories Categories can help you find entries in the phonebook quickly and easily You can change the names of categories Friends Family etc By assigning different ringer tones for different categories of callers you can identify w...

Page 20: ...ature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press M N 2 MbN Phonebook a MOKN 3 MbN Select the desired entry 4 Press M N right soft key to dial the number Note R When storing a calling card access number and your PIN in the phonebook as one phonebook entry press ...

Page 21: ...nsfer to the speed dial key Editing an entry 1 Press and hold the desired speed dial key 1 to 6 a M N 2 MbN Edit a MOKN 3 Edit the name if necessary a MOKN 4 Edit the phone number if necessary a MOKN 5 MOKN a MeN Erasing an entry 1 Press and hold the desired speed dial key 1 to 6 a M N 2 MbN Erase a MOKN 3 MbN Yes a MOKN 4 MeN Viewing an entry Making a call 1 Press and hold the desired speed dial ...

Page 22: ...and code 1 M N a Enter the desired code Example Press M N 160 2 Select the desired setting a MOKN Note R To exit the operation press MeN R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display menu tree and direct command code table Main menu Home Network Sub menu...

Page 23: ... Handset Off 6 6 804 Hub 1 Off 6 6 G804 Away Entry Alert Volume Handset Off 6 3 807 Hub 1 Off 6 3 G807 Away Exit Alert Volume 1 Off 6 3 805 Talking Notification On Off 809 40 Main menu Answering System Sub menu 1 Sub menu 2 Settings Code Play New Msg 323 34 Play All Msg 324 34 Erase All Msg 1 325 35 Greeting Start REC 1 302 33 Play Greeting 303 34 Default 1 Reset to pre recorded greeting 304 34 23...

Page 24: ...Poland 2 7 Rings 4 Rings Auto Czech Slovakia and other countries 2 6 Rings 4 Rings Auto 211 38 Recording Time 1 1 Minute 3 Minutes Greeting Only 2 305 38 Remote Code 1 306 36 Call Screening On Off 310 37 Answering System On Off 1 On Off 343 33 Answer On 1 327 33 Answer Off 1 328 33 Main menu Caller List Operation Code Viewing the caller list 213 16 Main menu Intercom Operation Code Paging the desi...

Page 25: ...ing 239 29 Night Mode Select Category Category 1 9 241 29 First Ring 1 4 On Off 173 Time Format 1 12 hour 24 hour 146 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 27 Handset Name 104 30 Nuisance Call Block 1 Single Number 217 29 Range of Numbers Withheld On Off 240 29 Speed Dial 261 20 Display Setup LCD Key Backlight On Off 276 Contrast Display contrast Level 1 4 2 145 Keytones On Off 165 Call Re...

Page 26: ...On Off 194 17 Network Setup 1 Current Status 526 32 Wi Fi Setup 523 32 IP Setup Auto DHCP Manual Static 500 32 Reset Network 730 32 Hub PIN 1 0000 132 30 Register Register H set 130 31 Cancel Register 2 131 31 Region 1 Polska Magyarorsz Česká rep Slovensko Other 136 31 Language Display English 110 13 Main menu Ringer Setup Sub menu 1 Sub menu 2 Settings Code Ringer Volume Off 6 6 160 Ringtone 3 Ri...

Page 27: ...w the caller s information after lifting up the handset to answer a call turn off this feature 6 The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 7 The default setting will be as follows if you select the following regional codes when changing the unit s region setting page 31 Magyarorsz 100 msec Česká rep 100 msec Slovensko 100 msec Other...

Page 28: ...e an outside call when the snooze function is activated please stop the snooze function before making the call Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each unit Using the phonebook s category f...

Page 29: ...h a number stored in the call block list such as a toll free phone number prefix or certain area codes You can also set the unit to reject calls that do not have a phone number When a call is received the unit does not ring while the caller is being identified If the caller s phone number matches an entry in the call block list the unit emits no sound to the caller and disconnects the call Importa...

Page 30: ... the desired setting a MOKN 2 times a MeN Call restriction You can restrict selected handsets from dialling certain numbers You can assign up to 6 phone numbers to be restricted and select which handsets are to be restricted Storing area codes here prevents the restricted handsets from dialling any phone number in that area code 1 M N 256 2 Enter the hub PIN default 0000 R If you forget your PIN c...

Page 31: ...l its own registration to the hub or other handsets registered to the same hub This allows the handset to end its wireless connection with the system 1 M N 131 R All handsets registered to the hub are displayed If mobile devices smartphones tablets etc are registered to the hub you can also select and deregister them using this procedure 2 MbN Select the handset you want to cancel a MOKN 3 MbN Yes...

Page 32: ...D is displayed 5 MeN Advanced configuration static IP settings After using the procedure explained in Wi Fi network access settings page 32 use the procedure below to set the hub s IP settings manually if necessary This procedure is not necessary for most users 1 M N 500 2 MbN Manual Static a MOKN 3 MbN Select the desired item a MOKN 4 Enter the desired setting a MOKN R Press MFEN to move the curs...

Page 33: ...are not displayed on the handset even if the answering system is turned on If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Activating the answering system You mus...

Page 34: ... handset with the total number of new messages 1 To listen to new messages M N 323 To listen to all messages M N 324 2 When finished press MeN Note R To switch to the receiver press M N Operating the answering system M N a a MOKN Key Operation MDN or MCN Adjust the receiver speaker volume during playback 1 or MFN Repeat message during playback 1 2 or MEN Skip message during playback 3 Enter the Se...

Page 35: ...tting is Off 1 M N 339 2 MbN Select the desired setting a MOKN a MeN New message alert by a call This feature allows you to receive a notification by phone when new messages are recorded The hub calls a phone number you specify You can then operate the answering system remotely to listen to the new message To use this feature you must store a phone number to which the unit makes the call to turn o...

Page 36: ... follows n When the remote access code is set to Inactivate Press 4 to play the new message during the announcement n When the remote access code is set to Activate 1 Enter the remote access code page 36 during the announcement 2 Press 4 to play the new message Note R Within 10 seconds after listening to new messages you can press 9 during the call to turn off the new message alert by a call featu...

Page 37: ...0 Turn answering system off 4 Erase currently playing message Key Operation 5 Erase all messages 6 Reset to a pre recorded greeting message during greeting message playback End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played 2 Hungary and Poland only Turning on the answering system remotely Important R The answering system must be act...

Page 38: ...roperly please note the following R To use the voice mail service provided by your phone service provider rather than the unit s answering system turn off the answering system page 33 R To use this unit s answering system rather than the voice mail service provided by your phone service provider please contact your phone service provider to deactivate your voice mail service If your phone service ...

Page 39: ...eeded R The hub s LED indicator lights in red when the arm mode is set to At Home or Away R Sensors can be enabled or disabled for the arm modes For more information refer to the User s Guide page 42 Important R You will be requested to enter a disarm PIN while operating this system We recommend changing the PIN from the default before operating the system default 0000 page 41 n To arm the system ...

Page 40: ... without looking at the display When a sensor is triggered the handset can announce the location of the sensor detected the sensor name and the type of detection The announcement is heard before the alert sounds The default setting is On 1 M N 809 2 MbN Select the desired setting a MOKN 3 MeN Note R English is used as the language for talking notification announcements Alert volume You can adjust ...

Page 41: ...N 802 2 To turn all smart plugs on or off MbN All Locations a MOKN To turn all smart plugs in a selected area on or off MbN Select the desired area a MOKN 3 MbN Select All Smart Plugs On or All Smart Plugs Off a MOKN 4 MeN Note R The status of smart plugs may fail to change In this case an error message indicating the number of the smart plugs that have not changed is displayed To confirm the stat...

Page 42: ...lection of online documentation that helps you get the most out of the Home Network app 1 iPhone iPad Tap in the app s home screen Android devices Tap or press your mobile device s menu button in the app s home screen 2 Tap User s Guide Note R Microsoft Windows Internet Explorer 8 and earlier versions are not supported R Android 4 1 or later versions are recommended R You can also access the User ...

Page 43: ...s Each dial key has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 43 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCN to erase the character or number highlighted by the cursor Press and hold MCN to erase all characters or numbers Press Aaa to switch between uppercase and lowe...

Page 44: ...s are assigned to the 1 key when entering a Wi Fi password Numeric entry table 0 9 z y 1 2 3 4 5 6 7 8 9 Greek character table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase 44 Useful Information ...

Page 45: ...Extended 2 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Cyrillic character table z y 1 2 3 4 5 6 7 8 9 45 Useful Information ...

Page 46: ...uter Confirm the password and try again If your wireless router is configured to use a hexadecimal password enter the correct password using numbers 0 9 and letters a f R If you have configured your wireless router to use MAC address filtering make sure you add the hub s MAC address to the list of authorised MAC addresses IP Address conflicts R The IP address assigned to the hub is also assigned t...

Page 47: ... Your old telephone line cord may have a different wiring configuration R The hub s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the hub from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properl...

Page 48: ...lem Cause solution is displayed R The handset is too far from the hub Move closer R The hub s AC adaptor is not properly connected Reconnect AC adaptor to the hub R The handset is not registered to the hub Register it page 31 Noise is heard sound cuts in and out R You are using the handset or hub in an area with high electrical interference Re position the hub and use the handset away from sources...

Page 49: ...pment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed late R Depending on your phone service provider the unit may display the caller s information at the 2nd ring or later Set the first ring to Off page 25 R Move closer to the hub The name stored in the phonebook is not fully displayed while an outside call is being received R Edit th...

Page 50: ...mber of rings R If the first ring is turned off the number of rings decreases by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset hub R Disconnect the AC adaptor and telephone line cord from the hub Remove the batteries from the handset and leave to dry for at least 3 days After the handset hub are completely dry rec...

Page 51: ...in using the procedure described in Wi Fi network access settings page 32 R Confirm the hub s Wi Fi and IP settings using the procedure described in Confirming network status page 32 R If your wireless router s client isolation feature a feature that prevents wireless devices connected to the same wireless router from communicating with each other is turned on your hub and your mobile device will ...

Page 52: ...rce Handset AAA R03 Ni MH battery 2 1 2 V 550 mAh Charger 220 240 V AC 50 60 Hz R Power consumption Charger Standby Approx 0 1 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry R Dimensions height width depth Handset Approx 164 mm 48 mm 29 mm Charger Approx 39 mm 72 mm 72 mm R Mass weight Handset Approx 109 g excluding the batteries Charger Approx 43 g excludin...

Page 53: ...er 17 Error messages 46 F First ring 25 H Handset Deregistration 31 Locator 18 Name 30 Registration 13 31 Handset alarm 27 Hold 16 Home Network System integration 39 Alarm system features 39 Alert volume 40 Arm Disarm 39 Disarm PIN 41 Home Network app 41 42 Smart plug on off 41 Status 40 41 Talking notification 40 Hub Resetting 31 Hub PIN 30 I Intercom 18 K Key lock 18 Key tone 25 M Making calls 1...

Page 54: ...54 Notes ...

Page 55: ...55 Notes ...

Page 56: ...ord of the following information to assist with any repair under warranty Serial No Date of purchase found in the handset battery compartment Name and address of dealer Attach your purchase receipt here Panasonic Corporation 2016 PNQP1175XA CC0216WK2126 ...

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