Problem
Cause/solution
The handset does not ring.
R
The ringer volume is turned off. Adjust the ringer volume
(page 15, 26).
R
Night mode is turned on. Turn it off (page 29).
I cannot make a call.
R
You dialled a call restricted number (page 31).
R
The key lock feature is turned on. Turn it off (page 19).
Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
phone service provider for details.
R
If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall
jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the hub and the
telephone line jack. Contact your DSL/ADSL provider for
details.
R
The name display service may not be available in some
areas. Contact your phone service provider for details.
R
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.
R
Depending on your phone service provider, the unit may
display or announce the caller’s information at the 2nd
ring or later. Set the first ring to
“
Off
”
R
Move closer to the hub.
Caller information is not
announced.
R
To use the Talking Caller ID feature, store the name and
phone number in the phonebook (page 20).
R
The handset ringer volume is turned off. Adjust it
(page 15, 26).
R
The Talking Caller ID feature is turned off. Turn it on
(page 26).
R
Depending on the number of rings setting, the answering
system may answer calls before announcing the caller
information. Select a different setting (page 39).
The name stored in the
phonebook is not fully
displayed while an outside call
is being received.
R
Edit the phonebook entry name to fit in 1 line of text
(page 21).
50
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Useful Information
HNH100E_(en_en)_0421_ver.051.pdf 50
2015/04/22 19:08:48
