Hands-free Mode
In hands-free mode, you can talk and hear the other party in a conversation without using the handset.
This mode is useful for performing other tasks during a conversation, such as writing.
Enabling hands-free mode
If you press /[SP-PHONE] in standby mode, you can enable hands-free mode.
During a conversation using a headset, you can enable hands-free mode by pressing /[SP-PHONE].
Canceling hands-free mode
You can cancel hands-free mode in one of the following ways:
R
During a conversation in hands-free mode, go off-hook.
R
While you are talking in hands-free mode and a headset is attached to the unit, press /[HEADSET] to
continue the conversation using the headset.
Training Mode
In training mode, you can hear the other party in a conversation from both a headset and the handset.
This mode is useful for training an operator. While the operator talks to the other party on the headset, a
trainer also can listen to the other party on the handset and teach the operator how to respond to the
caller.
Starting training mode
[During a conversation using a headset]
1. Go off-hook by lifting the handset off its cradle.
2. Press /[HEADSET] to start training mode.
Ending training mode
1. Replace the handset on its cradle.
The conversation will continue using the headset.
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Receiving Calls
Summary of Contents for KX-HDV230NE
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