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Operating Instructions

Please read this manual before using and save this manual for future reference.

Network Camera

Panasonic Network Camera Website: http://www.panasonic.com/netcam

for customers in the USA or Puerto Rico

Model No.

  

KX-HCM280A

Summary of Contents for KX-HCM280A

Page 1: ...ons Please read this manual before using and save this manual for future reference Network Camera Panasonic Network Camera Website http www panasonic com netcam for customers in the USA or Puerto Rico Model No KX HCM280A ...

Page 2: ...ation can move the lens horizontally from 175 to 175 and vertically from 120 to 0 in mounting on the table and from 0 to 90 in mounting on the ceiling This movable lens allows you to view a wide range of perspective from a distant place Network Camera has a 42x magnifying capacity a 21x optical zoom and a 2x digital zoom Automatic and Manual Focusing features provide you with detailed and distinct...

Page 3: ... cameras on a page in a static image Supporting Viewnetcam com service Viewnetcam com service allows you to access the camera over the Internet with your favorite domain name e g bob viewnetcam com instead of a global IP address Multi Language Display Top page Single Camera and Multi Camera page can be displayed in English French German Italian Spanish Russian Simplified Chinese or Japanese The Se...

Page 4: ...ions UPnP is the abbreviation for Universal Plug and Play Network Camera is called Camera in this Operating Instructions Trademarks Adobe Acrobat and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Microsoft Windows Hotmail and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the Unite...

Page 5: ...m Description Operating System Microsoft Windows XP Microsoft Windows 2000 Microsoft Windows Me Microsoft Windows 98SE CPU For viewing single camera Pentium III 800 MHz or greater is recommended For viewing multiple cameras Pentium 4 1 8 GHz or greater is recommended Protocol TCP IP protocol HTTP TCP UDP IP DNS ARP ICMP Interface 10 100 Mbps network card installed Web Browser Internet Explorer 6 0...

Page 6: ...scription Operating System Microsoft Windows XP Service Pack 1 or later CPU For viewing single camera Pentium III 800 MHz or greater is recommended For viewing multiple cameras Pentium 4 1 8 GHz or greater is recommended Protocol TCP IP protocol HTTP TCP UDP IP DNS ICMPv6 NDP Interface 10 100 Mbps network card installed Web Browser Internet Explorer 6 0 or later Not included on the Setup CD ROM ...

Page 7: ... they exit from the unit 9 The AC cord is used as the main disconnect device ensure that the socket outlet is located installed near the equipment and is easily accessible 10 Only use attachments accessories such as stand specified by the manufacturer 11 Do not touch the unit AC adaptor AC adaptor cord or AC cord during lightning storms 12 Unplug the unit when unused for long periods of time 13 Re...

Page 8: ...nd secret Password is an important tool that will help limit unauthorized individuals from accessing the camera If you choose to disable this tool and choose not to limit access by use of a User Name and Password this may result in access to the camera by unauthorized individuals see page 71 ...

Page 9: ...ing Still Images on Your Cell Phone 35 2 Various Camera Features 37 2 1 Using Camera Features 37 2 2 Connecting the Camera to Your IPv4 Network 40 2 3 Connecting the Camera to Your IPv6 Network 45 2 4 What is IPsec 49 2 5 Encrypt the Camera Image in Transport Mode 52 2 6 Encrypt the Camera Image in Tunnel Mode 55 2 7 Using UPnP Universal Plug and Play 59 2 8 Registering with the Viewnetcam com ser...

Page 10: ...le 114 3 1 6 Loading Settings from a Configuration File 115 3 1 7 Resetting the Camera to Factory Default 116 3 2 Support page 117 3 2 1 Seeing Help page 117 3 2 2 Seeing Product Information 117 3 2 3 Seeing Support Information 118 3 3 External I O 119 3 4 FACTORY DEFAULT RESET Button 121 3 5 Default Setting List 122 3 6 Cleaning 130 3 6 1 Cleaning the Main Unit 130 3 7 Setting an IP Address on Yo...

Page 11: ...er For IPv6 connection see page 13 and page 14 and prepare the requirements Enter the http IPv6 registered URL Port Number on the address bar If the camera image is not displayed see page 44 and page 45 of the Installation Troubleshooting 3 The Enter Network Password window is displayed and enter the user name and password that were set and click OK Note When Permit access from guest users is set ...

Page 12: ...ed Image page is not permitted on the General User page Multi Camera or Buffered Image tab will not be displayed 5 Close the web browser A To Single Camera page page 15 B To Multi Camera page page 30 C To Buffered Image page page 32 D To Setup page page 37 E To Maintenance page page 108 F To Support page page 117 G To log in to the camera page 74 Network Camera KX HCM280A Version Running in IPv4 m...

Page 13: ... the web browser You need to enter IPv6 URL registered in the domain name service We recommend Viewnetcam com service see page 23 of the Installation Troubleshooting as a domain name service Ask your ISP about other IPv6 domain name service What is IPv6 IPv6 is short for Internet Protocol Version 6 IPv6 was created to address the additional IP addresses that will be needed as the Internet continue...

Page 14: ...essories Command Prompt Command Prompt window is displayed 2 Enter ipv6 install Succeeded is displayed Note If Windows XP Service Pack 1 or later is not installed Succeeded will not be displayed Install it on your PC 3 Enter ipconfig If the IPv6 address is properly assigned to your PC IPv6 address will be displayed on the window Setting up the Camera Usually IPv6 address is automatically assigned ...

Page 15: ...st user will see a gray screen Maximum 30 accesses for a Buffered Image page too To reduce the data traffic the video can be automatically changed to refreshing still images on the General User page see page 75 To display the Single Camera page directly add it to the Favorites on the web browser When you view a dark image enable the color night view mode on the Camera Setup page see page 65 The im...

Page 16: ...2 Check Enable in Run ActiveX Controls and plug ins ActiveX Controls can be installed from the file on the Setup CD ROM 1 Restart the PC 2 Confirm that Internet Explorer is closed 3 Double click ocx ActiveXInst exe on the Setup CD ROM Note When the IP address was changed for the camera enter it on the address bar Video may not be displayed quickly Wait for a while If you use a proxy server set the...

Page 17: ...steps shown below to install ActiveX Controls 1 Click the warning displayed above the tabs and click Install ActiveX Control 2 Click Install Network Camera Zoom Focus Program Preset Scan Pan Tilt 640X480 320X240 Resolution STD Brightness Open Short Output Refresh Interval Image Quality Favor Clarity Favor Motion Standard Motion Please click here when gray color screen displayed Running in IPv4 mod...

Page 18: ...te The banner is displayed when Yes is checked for Allow Access from the Internet on the Automatic Setup page or when Enable is checked for Auto Port Forwarding on the UPnP page for the Connection Mode of Static or DHCP Even if Yes is checked for Allow Access from the Internet on the Automatic Setup page or Enable is checked for Auto Port Forwarding on the UPnP page for the Connection Mode of Stat...

Page 19: ...he selected point in the center of the screen 1 Move the cursor to the desired point 2 Click it The clicked point is centered See page 22 for the pan tilt operation Note When End Display appears on the operation bar Click to Center does not work beyond the pan tilt end see page 21 The clicked position may slightly miss the center depending on the lens direction If Click to Center is not permitted ...

Page 20: ...tilt and select a resolution to display an image 2 Click the capture image button The camera image opens in another window 3 Right click the image and select Save Picture As Save as dialog box is displayed 4 Specify a folder and click Save Camera image is saved in the folder 5 Click Close Capture Image Button ...

Page 21: ...s Used to adjust the focus 6 Preset Button Applies the camera direction to a preset position You can preset 8 positions see page 26 page 29 7 Alarm Position When the External I O detects a signal the camera can be set up to turn to this position Only an administrator can operate it see page 26 8 Brightness Changes brightness in 9 steps including STD Standard Clicking or changes the image brightnes...

Page 22: ...ns automatically move the lens horizontally from 175 to 175 and vertically from 120 to 0 in mounting on the table and from 0 to 90 in mounting on the ceiling and the lens returns to the current position Use Click to Center feature to stop scanning Each pan tilt arrow moves the lens Up Down Right Left and the home position button moves it to Home Position Pan Scan Tilt Scan Pan Tilt 120 Pan Tilt ra...

Page 23: ...ize of the object on the Single Camera screen Tele button zooms in and Wide button zooms out The zooming feature has 12 steps 10 steps of Optical Zoom and 2 steps of Digital Zoom Note The optical zoom automatically switches to the digital zoom The definition in the image may decrease when using the digital zoom The position you click may considerably deviate from the center of the image when using...

Page 24: ...shown below it may take a while to focus on or may not focus on them Press the AF button and put it into operation again When the objects are still out of focus adjust the focus using manual focusing or change the objects using Pan Tilt operation or Zooming features Manual focusing starts by pressing Near or Far button Press AF button for turning it into Automatic Focusing Near button Far button A...

Page 25: ...es of the object you wish to view set the Automatic Focus Range setting to Macro page 65 Fingerprints dust stains etc on the lens can degrade the performance of the Automatic Focusing feature Wipe the lens with lens cleaning paper The image may be out of focus if it is too near or depending on the zoom position Move the object or adjust the zoom position Minimum object distance During maximum zoom...

Page 26: ... External I O detects a signal See page 119 for the External I O 1 Click Program Program switches to Cancel Click Cancel to quit without saving changes 2 Pan and tilt the camera to a desired position 3 Zoom to the desired position 4 Adjust the focusing if necessary 5 Click the home position button or the alarm position button 6 Click Save to register or click Back and Cancel to cancel If Success i...

Page 27: ... Click a preset button 1 8 to register E g Setting UpperLeft for the preset 1 6 Enter the preset name Maximum 15 characters Enter ASCII characters see page 140 or characters in each language But Space and are not available 7 Click Save to register or click Back and Cancel to cancel If Success is displayed click Back Note When registering preset buttons the camera also saves brightness and white ba...

Page 28: ...e position alarm position or registered preset button The camera takes each position and the image is displayed Zoom Focus Program Preset Scan Pan Tilt Brightness Alarm Alarm Position Pan Tilt Putting the cursor displays the preset name Home Position UpperLeft ...

Page 29: ...sition alarm position or a preset button 1 8 6 Click Save after setting the preset name or click Delete If you quit to change or delete settings click Back and then Cancel If Success is displayed click Back Note The home position or the alarm position cannot be deleted and these position names cannot be changed either Preset Name Preset 1 Name Save Delete Back UpperLeft Program Preset Zoom Focus P...

Page 30: ...n 640 x 480 pixels image cannot be displayed on the Multi Camera page When viewing video Motion JPEG we recommend using an Ethernet switching hub instead of the repeater hub to prevent degradation in video display Due to the network congestion or the number of accesses the refresh interval may slow down Capture Image Button see page 20 Switches cameras to display If you select All at the View Type...

Page 31: ...irm that the Internet IP address is specified for each camera and that each camera is connected to the Internet For Internet access local IP addresses 192 168 xxx xxx cannot be used Confirm the settings on the Multi Camera Setup page see page 80 Confirm that the web browser is not accessing the proxy server see page 136 When setting Do not permit access from guest users on the Security Administrat...

Page 32: ...es on this Buffered Image page Note Sound cannot be buffered on the Buffered Image page 1 Access the camera see page 11 The Top page is displayed 2 Click the Buffered Image tab at the top of the page 3 Click the trigger number The trigger number is displayed see page 82 or page 91 The trigger is displayed see page 82 or page 91 Multi Setup Buffered Image 1 Alarm 2 Timer 3 Timer 4 Timer 5 Timer ...

Page 33: ...camera buffers At the 320 x 240 pixels resolution and the standard quality the camera buffers about 125 frames If 3 triggers are enabled maximum 5 triggers the internal memory is divided into 3 sections In this case each trigger can buffer about 40 images See page 141 for the internal memory capacity Date and time of the day when the images were buffered are displayed Date time and frame number ar...

Page 34: ...ge Buffer Transfer page see page 82 or page 91 Note If you are buffering images on the internal memory the following operations also delete all buffered images Turning off the camera Saving the Date and Time page Restarting updating firmware or resetting the camera to factory default Changing the setting for Enable Image Buffer Transfer see page 82 or 91 ...

Page 35: ... page see page 75 the buttons related with the features are not displayed E g http 202 208 167 XXX 50000 Mobile or XXXXX viewnetcam com 50000 Mobile Pressing 2 4 6 or 8 on the cell phones allows you to pan or tilt the camera in four directions Left Up Down or Right Pressing allows you to zoom in and pressing allows you to zoom out Pressing 5 will refresh the image 160 x 120 resolution is displayed...

Page 36: ...ntication See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for a cell phone model list and the compatibility level which has been verified with the Panasonic Network Camera Some cell phones display images not at the specified resolution but at a decreased size 1 http IP address or URL Port Number MobileH for HTML or XXXXX viewnetcam com 50000 Mobile...

Page 37: ...IPv4 Connection Mode Connection Mode Connection Mode Connection Mode Automatic Setup Automatic Setup Static Static DHCP DHCP Current Setting Current Setting X X 1 2 3 4 5 6 7 10 11 12 13 14 15 8 9 Set up network configuration Select Automatic Setup if you connect the camera to the router and wish to set it up automatically Select Static if you wish to assign a static IP address to the camera Selec...

Page 38: ...h the Viewnetcam com service see page 61 6 Date and Time Sets the date and time automatic time adjustment and adjust clock for daylight saving time settings see page 63 7 Camera Sets camera name white balance AC power source frequency automatic focus range mounting type pan tilt range return to specified position color night view and vertical resolution settings see page 65 Account 8 Administrator...

Page 39: ...12 cameras see page 80 12 Buffer Transfer Sets image buffer or transfer by timer or alarm see page 82 or page 91 13 Operation Time Sets time period to display camera images see page 104 14 External Output Sets the external output terminal of the External I O see page 106 15 Indicator Control Sets indicator display see page 107 1 If you change Administrator General User or Multi Camera Setup page s...

Page 40: ... 41 3 Enter each parameter in the proper data field Automatic Setup The camera automatically obtains the network settings subnet mask default gateway and DNS server address utilizing a DHCP feature on the router The camera also automatically searches the unused IP address on your network If you select Yes at the Allow Access from the Internet the camera automatically enables port forwarding by usi...

Page 41: ...ettings are shown on the Status page in the Maintenance section see page 109 5 Click Restart The camera restarts and the Top page is displayed Note When you do not know the camera IP address while setting Automatic Setup or DHCP Setup you can search it by using the Setup Program see page 132 DHCP Setup Static Setup Clicking Cancel takes you back to the previous page without saving changes ...

Page 42: ...DHCP Only If you prohibit the Setup Program from changing the network settings clear the check box Port Number Static DHCP Only The port number is 80 by default When you use multiple cameras with a router on your network each camera must be assigned its own port number see page 26 1 10 Connecting the Camera to a Router Not Supporting UPnP IPv4 Only in the Installation Troubleshooting Do not set th...

Page 43: ...Transferring camera images by E mail or FTP Setting cameras by their host names on the Multi Camera Setup page Using the Viewnetcam com service If you have the assigned DNS server addresses by your ISP or network administrator enter them in this data field They usually have two addresses Set 4 digits 0 255 and 3 periods such as 192 168 0 253 But 0 0 0 0 and 255 255 255 255 are not available Max Ba...

Page 44: ...ormally If you cannot access the camera see page 44 The Top page is not displayed in the Installation Troubleshooting This setting is valid in both IPv4 IPv6 1 If you automatically obtain the IP address from the DHCP server you do not need to set it Setting Description ...

Page 45: ...d your ISP must support IPv6 before you can use this feature 1 Click Network IPv6 on the Setup page 2 Click a connection mode 3 Enter each parameter in the proper data field Automatic Setup The camera is automatically assigned an IPv6 prefix from the IPv6 router and produces the original IPv6 address from the IPv6 prefix If you select No at the Allow Access from the Internet the camera can be acce...

Page 46: ...era can be accessed only from the LAN that has an same IPv6 prefix as the camera Clicking Cancel takes you back to the previous page without saving changes 4 Click Save when finished New settings are saved When finished the following page is displayed Note The current network settings are shown on the Status page in the Maintenance section see page 109 ...

Page 47: ... IPv6 prefix as the camera Port Number Static Only The port number is 80 by default The port number must be unique for each terminal on your network Do not set the following port numbers E g FTP 20 and 21 Telnet 23 SMTP 25 DNS 53 POP3 110 HTTPS 443 ICQ 4000 and IRC 6661 6667 Enter only the number 1 65535 Some ISPs do not allow you to use port 80 Ask your ISP or network administrator about the acce...

Page 48: ...3 4 5 Max Bandwidth Usage The bandwidth can be restricted Select the maximum bandwidth usage from Unlimited to 0 1 Mbps This setting is valid in both IPv4 IPv6 Note Set the maximum bandwidth usage seeing the following file sizes These are examples for a JPEG file with a standard image quality File sizes may change depending on the image quality or how bright the object is 160 x 120 pixels About 3 ...

Page 49: ...wing IPsec feature Item Supported Feature IKEv1 Pre shared Key Method Phase 1 mode Phase 2 mode Cipher Algorithm Message Digest Algorithm Main mode 1 Quick mode DES CBC 3DES CBC AES CBC 128 192 256 bits HMAC MD5 HMAC SHA 1 1 The camera does not support aggressive mode IPsec ESP Encapsulating Security Payload 2 Transport mode Tunnel mode 2 The camera does not support authentication header AH Cipher...

Page 50: ...quirements Item Supported Feature PC Operating System Web Browser ISP Service Windows XP Service Pack 1 or later Internet Explorer 6 0 or later Services for multiple global addresses A global address must be set up on your PC Note To use IPsec you need to set up your operating system See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for the setup Cam...

Page 51: ...b Browser Windows XP Windows 2000 Windows Me Windows 98SE in IPv4 Windows XP Service Pack 1 or later in IPv6 Internet Explorer 6 0 or later Router ISP Service in IPv4 ISP Service in IPv6 Static global address service A global address must be set up to the WAN side of the router IPv4 IPv6 Dual Stack or IPv6 over IPv4 Tunneling service Note See the Panasonic Network Camera support website at http pa...

Page 52: ...ec on the Setup page 2 Click Camera in the Transport column If you use transport mode in E mail or FTP transfer click No in the Buffer Transfer column 3 Enter each parameter in the data field The display shows that the communication is in HTTP and any people can access the camera if they have the pre shared key see page 53 Set up these settings to transfer images in transport mode see page 102 ...

Page 53: ...t name see page 140 But Space and are not available Note If the pre shared key leaks to a third party it may lead to illegal access private information leak or interference To protect your security and privacy pay attention to the following points Make it known only to the specified people Set it as many characters as possible Change the password regularly Setting Description IPsec Check the box t...

Page 54: ...1 If you can access the camera the IPsec setup is complete Note In IPsec communications IPsec is displayed on the Top page or the Single Camera page If you cannot communicate using IPsec see 2 7 IPsec in the Troubleshooting section of the Installation Troubleshooting See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for the IPsec features ...

Page 55: ...IPsec tunnel mode Note Do not set IPsec on the PCs under the VPN router Communications may be blocked If you use IPsec refresh interval slows down The camera can be accessed only from the PCs under the VPN router Other PCs cannot access the camera 1 Click IPsec on the Setup page 2 Click Add in the Tunnel column 3 Enter each parameter in the data field ...

Page 56: ...re not available Note If the pre shared key leaks to a third party it may lead to illegal access private information leak or interference To protect your security and privacy pay attention to the following points Make it known only to the specified people Set it as many characters as possible Change the password regularly Network address Enter the destination network address Enter IP address Prefi...

Page 57: ...coding strength for IPsec can be selected If you select Standard DES or NULL is valid as an algorithm and then the data will become easier to be decrypted IKE Items Settings Phase 1 Authentication Method Pre shared Key Method ID Specifies by address Mode Main mode 1 Diffie Hellman MODP Group Specifies 1 or 2 Cipher Algorithm Select from DES CBC 3DES CBC or AES CBC 128 192 256 bits Multiple selecti...

Page 58: ...the IPsec features Phase 2 Mode Quick mode PFS Specifies either of Off D H Group 1 or D H Group 2 Cipher Algorithm Select from DES CBC 3DES CBC AES CBC 128 192 256 bits or NULL Multiple selections are available Message Digest Algorithm HMAC MD5 96 HMAC SHA 1 96 Lifetime Specifies by 28800 s Byte setting is not supported 1 The camera does not support aggressive mode Items Settings Protocol ANY Sour...

Page 59: ...e router set Enable for auto port forwarding Note The camera s UPnP does not support IPv6 Use this feature in IPv4 1 Click UPnP on the Setup page 2 Set up UPnP Setting Description Auto Port Forwarding If the network setting is Static or DHCP enabling auto port forwarding allows you to access the camera from the Internet Note If the network setting is Automatic Setup enable Allow Access from the In...

Page 60: ...Operating Instructions 60 3 Click Save when finished New settings are saved When finished Success is displayed 4 Click Go to UPnP page The UPnP page is displayed ...

Page 61: ...am com on the Setup page 2 Check Enable Clicking Cancel cancels your settings without saving changes 3 Click Save when finished New settings are saved When finished Success is displayed 4 Click Go to Viewnetcam com page The Viewnetcam com page is displayed 5 Click Your Account Link The Viewnetcam com registration website is displayed Setting Description Enable Check Enable to register with the Vie...

Page 62: ... When the Top page is displayed the Viewnetcam com registration is complete Note It may take a maximum of 30 minutes for the registered URL to work If Expired is displayed at the Personal Camera URL on the Viewnetcam com page or at the Camera URL in the DDNS on the Status page restart the camera After that confirm that your registered URL is displayed on their pages Confirming the Internet access ...

Page 63: ...r image buffer transfer operation time and time stamps on the buffered image Note Saving the date and time settings deletes all buffered images on the internal memory 1 Click Date and Time on the Setup page 2 Set each parameter Set Automatic Time Adjustment to synchronize the time automatically with an NTP server Clicking Cancel cancels your settings without saving changes ...

Page 64: ...NTP server IP address In IPv4 set 4 digits 0 255 and 3 periods such as 192 168 0 253 But 0 0 0 0 and 255 255 255 255 are not available In IPv6 set 8 hexadecimal digits divided with Consecutive 0s can be abbreviated as Or set a host name 1 255 characters Select your time zone Note The camera will not synchronize to the NTP server if the time setting from the NTP server moves forward or backward mor...

Page 65: ...ite balance AC power source frequency automatic focus range mounting type pan tilt range return to specified position color night view and vertical resolution settings 1 Click Camera on the Setup page 2 Set each parameter Clicking Cancel cancels your settings without saving changes NetworkCamera Auto Macro Do not move Home Position 175 120 0 90 175 0 ...

Page 66: ... the current white balance Note White balance is also saved in the home position alarm position and preset buttons AC Power Source Frequency It can select Flicker Correction by power line frequency 60 Hz default 50 Hz Select 60 Hz in the United States Automatic Focus Range Set to Macro when viewing objects that are within 1 m 39 4 inches of the camera Set to Normal when viewing objects that are 1 ...

Page 67: ...ounted on a ceiling Minimum Current settings 0 90 Home Position 2 Current settings 0 90 Maximum Current settings 0 90 When the camera is mounted on a table Minimum Current settings 120 0 Home Position 2 Current settings 120 0 Maximum Current settings 120 0 The values must be selected as minimum home position maximum Note If you wrongly set the range your privacy may be seen Confirm the range after...

Page 68: ... viewing moving objects or using Pan Tilt Zoom in low illuminance It may take a while to focus on some objects by auto focusing Images may not be displayed correctly on a TV Note In the color night view mode the image may have white or colored circles around the object This is not a problem since it is a CCD sensor characteristic Vertical Resolution for 640 x 480 mode When viewing motion images in...

Page 69: ...page side to side 4 Set the pan tilt range Selecting Current Settings displays the current angle of the camera Select each value while adjusting the pan tilt on the Single Camera page Note The values must be selected as minimum home position maximum Network Camera Zoom Focus Program Preset Scan Pan Tilt STD Brightness Open Short Output Please click here when gray color screen displayed Running in ...

Page 70: ... Click Save on the Camera page New settings are saved The camera turns to the home position Max 0 Max 175 When the camera is mounted on a table Min 175 Min 120 Max 90 Min 175 When the camera is mounted on a ceiling Max 175 Min 0 ...

Page 71: ... following points Set the user name and password as many characters as possible Change the password regularly IMPORTANT It is important to limit access to the camera by use of a unique User Name and a secret Password Because the camera is accessed through the Internet it is possible that the camera could be accessed by unknown individuals including those who are commonly known as hackers to whom y...

Page 72: ...dow in camera access All guest users can view the image without user name and password Note If you set Permit access from guest users Login is displayed at the top of the page After you log in as an administrator see page 74 you can access the Setup page and the Maintenance page If you set Do not permit access from guest users the camera displays authentication window in camera access Users must e...

Page 73: ...s 3 user levels administrator general users and guest users Note Guest users mean unregistered users Set Permit access from guest users on the Security Administrator page see page 71 Items Administrator General Users Guest Users User Name and Password Required Required Not Required Number of Users 1 50 Accessible Pages All Pages Pages Except For Setup and Maintenance page Pages Except For Setup an...

Page 74: ...page After you log in as an administrator you can access the Setup page and the Maintenance page 1 Click Login at the top of the page 2 Check the login mode and click Login Note The authentication window is displayed Enter the user name and password 3 Enter a valid user name and password according to the Login mode selected in step 2 and click OK to log in to the camera ...

Page 75: ...eral users the Setup and Maintenance tabs are not displayed 1 Click General Users on the Setup page 2 If you create a general user click Create 3 Set each parameter When setting Do not permit access from guest users When setting Permit access from guest users If you change the settings of general users or guest users select their name and click Modify The modification page is displayed If you dele...

Page 76: ...el is set for each general user Check the feature to enable In the limit time of continuous Motion JPEG set the time to change the video Motion JPEG to still images for each user Not permitted Unlimited 10 seconds 60 minutes In the refresh interval set the refresh interval after the video changes to still images 3 60 seconds See each page for the following features Pan Tilt Control see page 22 Zoo...

Page 77: ...tings display settings when a user accesses the camera of image resolution image quality and refresh interval You can display a time stamp on the image The initial language can be selected from eight languages The banner can be displayed for administrator or general users or both 1 Click Image Display at the top of the page 2 Set each parameter Clicking Cancel cancels your settings without saving ...

Page 78: ...te If you enable this feature the time is also stamped on the buffered image Language Select the initial language from English French German Italian Spanish Russian Simplified Chinese or Japanese The selected language is displayed as the initial language on the Top Single Camera Multi Camera and Buffered Image pages If you select English or Japanese all pages can be changed But if you select other...

Page 79: ...Operating Instructions For assistance please call 1 800 272 7033 79 4 Click Go to Image Display page The Image Display page is displayed ...

Page 80: ...ulti Camera on the Setup page 2 Click Add Note If you click the camera number the modification page is displayed The camera setting can be modified or deleted on it If you configured multiple cameras you can change the camera number Select the number and click Move 3 Set each parameter Clicking Cancel cancels your settings without saving changes Note If the cameras will be accessed from the Intern...

Page 81: ...able the camera IP Address 1 or Host Name 2 Set the IP address or the host name to enable the camera Port No Set the port number 1 65535 Camera Name 3 This camera name is displayed only on the Multi Camera page 1 In IPv4 set 4 digits 0 255 and 3 periods such as 192 168 0 253 But 0 0 0 0 and 255 255 255 255 are not available In IPv6 set the host name 2 Enter ASCII characters for the host name see p...

Page 82: ... mail or FTP 1 Click Buffer Transfer on the Setup page 2 Click No to enable buffer transfer 3 Check Enable Image Buffer Transfer select Timer for trigger and click Next Note Click Delete Buffered Images to delete this buffered images Click Save to save the settings Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes ...

Page 83: ...licking Cancel takes you back to the Image Buffer Transfer page without saving changes Setting Description Enable Image Buffer Transfer Check the box to enable the buffer transfer Clear the box to disable it Trigger Selecting Timer enables the camera to buffer transfer the image by timer Selecting Alarm enables the camera to buffer transfer the image by alarm signal Setting Description A day of th...

Page 84: ... page without saving changes Setting Description Image Resolution Select image resolution 640 x 480 320 x 240 default or 160 x 120 pixels to buffer or transfer Image Quality Select the image quality Favor Clarity optimizes for good quality Standard offers standard quality Favor Motion optimizes for enhanced motion Mobile Phone is for a transfer to a cell phone Note 640 x 480 pixels cannot be set f...

Page 85: ...E mail or FTP confirm that the default gateway and DNS server addresses are assigned correctly see page 40 and page 45 Setting Description No Transfer No Memory Overwrite If the internal memory is full the camera stops the buffer No Transfer Memory Overwrite If the internal memory is full the camera deletes the old images and continues to buffer the image FTP The camera transfers the image to an F...

Page 86: ...en you set FTP for Transfer Method Select FTP and click Next The following page is displayed Clicking Back takes you back to the previous page Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes ...

Page 87: ... requires a password set it 0 63 characters Login Timing Select the login timing to an FTP server If you set One Time during 1 minute transfer the camera logs in to the server only once and can reduce the time to log in or log out Upload File Name 1 Set the file name to save on an FTP server Enter 1 234 characters Entering creates directories for a file E g NetworkCamera image jpg Overwrite Settin...

Page 88: ...wing page is displayed Clicking Back takes you back to the previous page Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes Note The camera works only with an SMTP Simple Mail Transfer Protocol server It does not work with mail servers like Hotmail using a web browser ...

Page 89: ...acters You can set IPv6 address Port No Enter the number 1 65535 Usually set to 110 Login ID 2 If your ISP requires a login ID to log in to a POP3 server set it 0 63 characters Password 2 If your ISP requires a password to log in to a POP3 server set it 0 63 characters Reply E mail Address 2 Set the sender s E mail address We recommend you to set the administrator s E mail address Destination E ma...

Page 90: ...shed Success is displayed 9 Click Go to Image Buffer Transfer page The Image Buffer Transfer page is displayed Note The following operations also delete all buffered images Turning off the camera Saving the Date and Time page Restarting updating firmware or resetting the camera to factory default ...

Page 91: ...ansfer by alarm feature When the sensor is triggered the camera can buffer or transfer images by alarm 1 Click Buffer Transfer on the Setup page 2 Click No to enable buffer transfer 3 Check Enable Image Buffer Transfer select Alarm for trigger select Rising GND to Open High or Falling Open High to GND and click Next Note Click Delete Buffered Images to delete this buffered images Click Save to sav...

Page 92: ...ables the camera to buffer transfer the image by timer Selecting Alarm enables the camera to buffer transfer the image by alarm signal Alarm enable condition Select Rising GND to Open High or Falling Open High to GND Rising GND to Open High is the state that GND pin and pin 3 is left open Falling Open High to GND is the state that GND pin and pin 3 is short circuited see page 119 Setting Descripti...

Page 93: ... the previous page Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes Setting Description Lens Position When Triggered Set Move to alarm position to move the lens to the alarm position see page 26 when the alarm signal is detected Setting Description Image Resolution Select image resolution 640 x 480 320 x 240 default or 160 x 120 pixels to buffer or transfer I...

Page 94: ...fer Check the box to enable the setting The camera buffers or transfers the image right before the alarm signal is detected Set an interval number of images to buffer and total number The buffered images may not match the total number due to memory capacity image resolution image quality or what object you view Enable Post trigger Image Buffer Check the box to enable the setting The camera buffers...

Page 95: ...E mail or FTP confirm that the default gateway and DNS server addresses are assigned correctly see page 40 and page 45 Setting Description No Transfer No Memory Overwrite If the internal memory is full the camera stops the buffer No Transfer Memory Overwrite If the internal memory is full the camera deletes the old images and continues to buffer the image FTP The camera transfers the image to an F...

Page 96: ...en you set FTP for Transfer Method Select FTP and click Next The following page is displayed Clicking Back takes you back to the previous page Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes ...

Page 97: ... requires a password set it 0 63 characters Login Timing Select the login timing to an FTP server If you set One Time during 1 minute transfer the camera logs in to the server only once and can reduce the time to log in or log out Upload File Name 1 Set the file name to save on an FTP server Enter 1 234 characters Entering creates directories for a file E g NetworkCamera image jpg Overwrite Settin...

Page 98: ...wing page is displayed Clicking Back takes you back to the previous page Clicking Cancel takes you back to the Image Buffer Transfer page without saving changes Note The camera works only with an SMTP Simple Mail Transfer Protocol server It does not work with mail servers like Hotmail using a web browser ...

Page 99: ...acters You can set IPv6 address Port No Enter the number 1 65535 Usually set to 110 Login ID 2 If your ISP requires a login ID to log in to a POP3 server set it 0 63 characters Password 2 If your ISP requires a password to log in to a POP3 server set it 0 63 characters Reply E mail Address 2 Set the sender s E mail address We recommend you to set the administrator s E mail address Destination E ma...

Page 100: ...he settings seeing page 98 and page 99 When finished click Next and go to step 10 10 Click Save after confirming the settings New settings are saved When finished Success is displayed Setting Description Disable The camera does not send an E mail notification when buffering or transferring image Enable The camera sends an E mail notification up to 3 destinations when buffering or transferring imag...

Page 101: ...ncy is recommended Alarm transfer stops its operations until the camera finishes all transfers For example if the camera transfers 3 images per minute and 6 images in total the alarm detection will be in the following operation If you are buffering images on the internal memory the following operations also delete all buffered images Turning off the camera Saving the Date and Time page Restarting ...

Page 102: ...e page 52 and set up the E mail or FTP server Item Supported Feature E mail or FTP Server Operating System ISP Service IPsec supported Services for multiple static global addresses A global address must be set up to the server Camera ISP Service Services for multiple static global addresses A global address must be set up to the camera Transport Mode Encrypted E mail or FTP Server ...

Page 103: ...Item Supported Feature VPN Router ISP Service in IPv4 ISP Service in IPv6 Services for static global addresses A global address must be set up to the WAN side IPv4 IPv6 Dual Stack or IPv6 over IPv4 Tunneling service Camera ISP Service in IPv4 ISP Service in IPv6 Services for multiple static global addresses A global address must be set up to the camera IPv4 IPv6 Dual Stack or IPv6 over IPv4 Tunnel...

Page 104: ...et the time period your privacy may be seen Confirm the time period after the setup If you access the camera as an administrator you can view the image outside the time period 1 Click Operation Time on the Setup page 2 Click No to set the operation time Note If No 1 7 are disabled the camera can always be operated 3 Check Enable set the time and click Save Clicking Cancel takes you back to the pre...

Page 105: ...setting but enabled in other settings the camera can be operated on both Monday and Tuesday Note An administrator can view images anytime regardless of the setting for the operation time Setting Description Enable Check the box to enable the setting Clear the box to disable it A day of the week Check the box to enable the day Clear the box to disable it Operation Time Select the Always option when...

Page 106: ...New settings are saved When finished Success is displayed 3 Click Go to External Output Control page The External Output Control page is displayed Setting Description External Device Control Output If you check Open the internal transistor turns off and the external output terminal gets high impedance open collector when the camera powers up If you check Short to GND the internal transistor turns ...

Page 107: ... accessed Always off 1 Click Indicator Control on the Setup page 2 Select indicator option Clicking Cancel cancels your settings without saving changes Note See page 10 in the Installation Troubleshooting for indicator display Selecting Never turn indicator on keeps indicator always off 3 Click Save when finished New settings are saved When finished Success is displayed 4 Click Go to Indicator Con...

Page 108: ...t Restarts the camera see page 110 4 Update Firmware Updates the camera firmware see page 111 5 Save Settings Creates a configuration file see page 114 6 Load Settings Loads settings from a configuration file see page 115 7 Reset to Factory Default Resets the camera to its default settings see page 116 Maintenance Session Status Reset to Factory Default Restart Update Firmware Save Settings Load S...

Page 109: ... page Note See Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for details about status information 3 1 2 Confirming Session Status Displays client information connecting to camera Clicking Session Status displays the following page Number of Sessions List of Sessions Div Max Sessions Now Sessions Connect time Access to Addr Port User Show number of motion...

Page 110: ...The camera can also be restarted by disconnecting the AC cord from the outlet and reconnecting it again Note When the camera restarts the buffered images will be deleted 1 Click Restart on the Maintenance page 2 Click Restart Restarting takes about 1 minute The Top page is displayed when finished ...

Page 111: ...not turn off the power during firmware update All buffered images on the internal memory will be deleted after the firmware update The firmware version is displayed on the Top page and the Status page 1 Download the new firmware on the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam and save it on your PC 2 Click Update Firmware on the Maintenance page 3 C...

Page 112: ...rmware including directory information and click Open The firmware file name is displayed 6 Confirm the firmware file name and click Update Firmware Clicking Cancel takes you back to the Top page without firmware update The next message is displayed during update The camera restarts automatically after update The Top page is displayed in about 1 minute ...

Page 113: ...tance please call 1 800 272 7033 113 7 Confirm that the version number on the Top page is updated If the version number is updated the firmware update is complete Network Camera KX HCM280A Version Running in IPv4 mode Updated version ...

Page 114: ...Save 3 Click Save on the File Download dialog box 4 Specify the location and click Save on the Save As dialog box The configuration file is saved in the location Note The file extension dat cannot be changed If you change it the settings cannot be loaded If you try to updating the camera create a configuration file after updating the firmware If there is a firmware version difference between the c...

Page 115: ...f you try to update the camera create a configuration file after updating the firmware If there is a firmware version difference between the camera that you create a configuration file from and the camera that you try to load settings to the settings may not be loaded to the camera Save settings after updating the firmware 1 Click Load Settings on the Maintenance page 2 Click Browse 3 Select the c...

Page 116: ...ra is reset to factory default the network connection mode changes to Automatic Setup Reconfigure the camera refer to the Installation Troubleshooting if necessary Note The internal clock will not be reset but the time format will return to AM PM mode see page 63 Set it again See page 122 page 129 for default settings Pressing the FACTORY DEFAULT RESET button resets the camera to the factory defau...

Page 117: ...ing Product Information You can see product information on the Panasonic Network Camera support website Clicking Product Information on the Support page displays the URL click it Note If the camera is not connected to the Internet the website cannot be displayed Support 1 Help Displays the Help page see page 117 2 Product Information Displays product information website see page 117 3 Support Info...

Page 118: ...Information You can see support information on the Panasonic Network Camera support website Clicking Support Information on the Support page displays the URL click it Note If the camera is not connected to the Internet the website cannot be displayed ...

Page 119: ...by pressing the Output Control buttons on the operation bar The signal type sent to the device from the camera to the external device can be set by clicking External Output on the Setup page page 106 Explanation of the External I O Note The External I O Input Output are independent Output terminal is controlled only by External Output Control page on page 106 Pin Features 1 GND pin 2 DC Power Outp...

Page 120: ...ed Serious damage to the camera may result if a device is connected to the external I O that exceeds its electrical capability see page 119 The low voltage current circuits and high voltage current circuits are in the camera circuit The qualified electrician should do the wiring not by yourself Incorrect wiring could damage the camera You could receive the fatal electric shock Light Door Sensor Re...

Page 121: ...ESET button for 1 second when the camera is on The indicator blinks orange and then turns off for 5 seconds Do not turn off the camera until the indicator lights green Note The internal clock will not be reset but the time format will return to AM PM mode see page 63 Set it again See page 122 page 129 for default settings All buffered images on the internal memory are deleted when resetting the ca...

Page 122: ... No Static DHCP only 80 20 21 25 and 110 is not available 2 IP address Static only 192 168 0 253 When setting Static 1 Subnet Mask Static only 255 255 255 0 When setting Static 1 Host Name DHCP only Blank When setting DHCP Not always required 0 63 characters 4 Default Gateway Static DHCP only Blank When using Gateway 1 DNS Server 1 DNS Server 2 Static DHCP only Blank When using DNS 1 Max Bandwidth...

Page 123: ...nk When setting Static 1 Default Gateway Static only Blank When using Gateway 1 DNS Server 1 DNS Server 2 Blank When using DNS 1 Max Bandwidth Usage Mbps Unlimited 0 1 0 2 0 3 0 5 1 or Unlimited Connection Type Auto Negotiation IPsec Use No check Encoding strength Standard AES 3DES DES NULL Standard High Transport Blank Tunnel Blank UPnP Auto Port Forwarding Disable Display Shortcut Icon in My Net...

Page 124: ...twork Camera Required 1 15 characters 6 White Balance Auto Auto Fixed Indoor Fixed Fluorescent White Fixed Fluorescent Daylight Fixed Outdoor Hold AC Power Source Frequency 60 Hz 60 Hz 50 Hz Automatic Focus Range Macro Macro Normal Mounting Type On the table On the table On the ceiling Pan Range Minimum 175 degrees 175 175 degrees current Home Position 0 degrees 175 175 degrees current Maximum 175...

Page 125: ...rrent Tilt Range On the ceiling Not selected Minimum 0 degrees 0 90 degrees current Home Position 90 degrees 0 90 degrees current Maximum 90 degrees 0 90 degrees current Return to Specified Position Time Do not move Do not move 10 30 min 1 h Specified Position Home Position Home Position Preset No 1 8 Alarm Color Night View Disable Enable Disable Vertical Resolution for 640 x 480 mode 480 480 240 ...

Page 126: ... characters 3 Retype Password Blank When setting administrator 6 15 characters 3 General User User ID List Blank User Name Blank When setting general user 6 15 characters 3 Password Blank When setting general user 6 15 characters 3 Retype Password Blank When setting general user 6 15 characters 3 Limit time of Continuous Motion JPEG Not permitted Not permitted Unlimited 10 30 s 1 5 10 30 60 min Re...

Page 127: ...efresh Interval Motion 3 5 10 30 60 s or Motion Multi Camera Image Resolution 320 x 240 160 x 120 or 320 x 240 Multi Camera Image Quality Standard Favor Clarity Standard or Favor Motion Multi CameraRefresh Interval Motion When reducing traffic 3 5 10 30 60 s or Motion Time stamp setting Not used Notused AM PM format 24H format Language English English Japanese French German Italian Spanish Simplif...

Page 128: ...acters 7 Buffer Transfer Status Off Trigger Timer Active Time of Trigger Always Image Setting Image Resolution 320 x 240 160 x 120 320 x 240 640 x 480 Image Quality Standard Favor Clarity Standard Favor Motion Mobile Phone Image Buffer Frequency Every 1 s buffer 1 image 1 image per hour 30images per second Transfer Method No Transfer No Memory Overwrite Notify Operation Time Operation Time Always ...

Page 129: ...140 But Space and are not available 4 Enter ASCII characters for the host name see page 140 But Space and are not available 5 Enter ASCII characters for the host name see page 140 But Space and are not available 6 Enter ASCII characters see page 140 or characters in each language 1 15 characters for a 1 byte character and 1 7 characters for a 2 byte character But Space and are not available 7 Ente...

Page 130: ...ase After taking away the sand or the dust on it wipe it with lens cleaning paper Note Do not use alcohol polishing powder cleanser benzine thinner wax petroleum products or hot water to wipe the camera Also avoid glass cleaner pesticide or hair spray They may cause change in the shape or color Do not directly touch the lens Your fingerprints can cause the image to be out of focus Lens cleaning pa...

Page 131: ... Class C as shown below Set the IP address in the range of the number specified in the class corresponding to your local network scale OS Steps Windows XP Start Settings Control Panel Network and Internet Connections Network Connections Local Area Connection in use Properties Select Internet Protocol TCP IP Properties Use the following IP address Windows 2000 Start Settings Control Panel Network a...

Page 132: ...abling IPsec Displaying the Setup page Finding the camera 1 Insert the Setup CD ROM into the CD ROM drive of your PC If the Panasonic Network Camera Setup window does not appear click setup exe on the Setup CD ROM 2 Click Camera Setup Displays version information about this program Sets up the camera Displays the camera manuals If your PC does not have Adobe Acrobat Reader install it from the Adob...

Page 133: ...ber by looking up the MAC address of your camera IPv6 Information Note If you try to find multiple cameras each MAC address beside the Ethernet LAN port verifies which camera you are setting up See page 27 in the Installation Troubleshooting for the setup from the MAC address Camera Status Camera List window Displays IPv4 or IPv6 information Port No MAC Address IP Address ...

Page 134: ...ess Only first and then start the Setup Program to execute the Manual Setup See the Installation Troubleshooting for the local and Internet access setup Manual Setup window Set up each parameter seeing page 42 page 44 If more than 20 minutes have passed since the camera was turned on the camera cannot be set up from the Setup Program If the camera cannot be set up restart the camera Sets up the ca...

Page 135: ...Operating Instructions For assistance please call 1 800 272 7033 135 If Camera setup completed is displayed click Close to finish the Manual Setup 3 Close all Setup windows ...

Page 136: ...firewall of a proxy server in a corporate environment may prevent access to the camera Consult your network administrator Note A proxy server is used to protect your network connected to the Internet If the camera is accessed via a proxy server problems may occur Consult your network administrator before installing the camera If the camera is accessed via a proxy server the refresh interval may be...

Page 137: ... 137 3 Click the Connections tab and click LAN Settings 4 See if the Use a proxy server check box is checked or not If checked click Advanced If not checked click Cancel Proxy settings are not required See if the check box is checked or not If checked click Advanced ...

Page 138: ...Operating Instructions 138 5 Enter the camera IP address into the Do not use proxy server for addresses beginning with data field 6 Click OK ...

Page 139: ...he web browser following the steps below OS Steps Windows XP Start Settings Control Panel Programs Windows Components Select Network Service Properties Check UPnP OK Next Complete Windows XP Service Pack 2 Start Settings Control Panel Programs Windows Components Select Network Service Details Check Internet Gateway Device Discovery and Control Client Check UPnP User Interface OK Complete Windows M...

Page 140: ...rating Instructions 140 3 10 ASCII Character Table space 0 1 2 3 4 5 6 7 8 9 ASCII Character Table A B C D E F G H I J K L M N O P Q R S T U V W X Y Z _ a b c d e f g h i j k l m n o p q r s t u v w x y z ...

Page 141: ... Favor Clarity Standard Favor Motion Mobile Phone 1 1 The values shown are the file sizes when transferring to a cell phone 640 x 480 pixels File Size About 60 KB About 50 KB About 33 KB About 20 KB Buffered Images About 40 About 60 About 100 320 x 240 pixels File Size About 30 KB About 25 KB About 16 KB About 8 KB About 8 KB Buffered Images About 80 About 125 About 250 About 250 160 x 120 pixels ...

Page 142: ...Balance Auto Manual Hold Focus Auto Manual 40 steps Minimum Object Distance Wide 5 mm 0 2 inches Tele 1 m 39 4 inches Aperture F No Wide F1 6 Tele F3 6 Horizontal Viewing Angle Tele 2 6 Optical 1 3 Digital Wide 51 Exposure Auto Other Specifications Items Specifications Video Compression JPEG 3 Levels Video Resolution 640 x 480 320 x 240 default 160 x 120 Buffered Image 1 About 125 frames 320 x 240...

Page 143: ... Digest Algorithm HMAC MD5 HMAC SHA 1 Message Transfer Condition Alarm or Timer Image Transfer Method SMTP FTP Interface 10Base T 100Base TX Ethernet RJ 45 connector x 1 Indicator Display Power Network Communication Camera operation Ethernet link External I O External Sensor Input x 1 External Sensor Output x 1 Dimension HWD 140 mm 5 51 inches x 123 mm 4 84 inches x 123 mm 4 84 inches Weight 640 1...

Page 144: ...n level line for mounting both on the table and on the ceiling 1 The maximum number of frames changes depending on the image quality and what object you buffer 2 Frame rate may slow down depending on the network environment the PC performance the image quality enabling IPsec or what object you view Other Specifications Items Specifications ...

Page 145: ...Operating Instructions 145 Index ...

Page 146: ...nal I O 119 External Output page 106 F FACTORY DEFAULT RESET Button 121 Focus 24 For IPv4 Connection 5 For IPv6 Connection 6 G General User page 75 H Help page 117 Home Position 26 How to Use This Documentation 4 I Image Display page 77 Indicator Control page 107 IPsec 49 IPv6 Domain Name Service 13 L Load Settings page 115 Login 74 M Maintenance page 108 Multi Camera page 30 Multi Camera Setup pa...

Page 147: ...e 15 Specifications 142 Status page 109 Support Information page 118 Support page 117 System Requirements for your PC 5 T Timer Image Buffer Transfer 82 Top page 12 Trademarks 4 Transport mode 52 102 Tunnel mode 55 103 U Update Firmware page 111 UPnP page 59 V Vertical Resolution 68 Viewnetcam com Service 61 W Web Browser 5 6 Z Zooming In and Out 23 ...

Page 148: ... Panasonic Consumer Electronics Company listed below or to executive or regional sales offices These locations do not repair consumer products When you ship the product Panasonic Servicenters are listed in the servicenter directory Call 1 800 272 7033 for the location of an authorized servicenter This Network Camera is designed for use in the United States of America Sale or use of this product in...

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