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Panasonic KV-SSM100, Administrator'S Manual

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KV-SSM100/KV-SS1100 Network Scanner Adapter Administrator’s Guide

K.

 

Troubleshooting 

If one of the following errors occurs, check that the associated settings are entered correctly:

Network Settings

Share Management Error Screens

Wireless SSID (field empty)

Network Folder 

Wireless Encryption Mode (wrong mode)

Network Name 

Wireless Security Key (field empty)

Wireless Security Key (wrong key)

Summary of Contents for KV-SSM100

Page 1: ...KV SSM100 KV SS1100 NETWORK SCANNER ADAPTER ADMINISTRATOR S GUIDE Please read these instructions carefully and keep in a safe place for future reference ...

Page 2: ...asonable efforts have been made in the preparation of this document to assure its accuracy Panasonic its contractors and partners assume no liability resulting from errors or omissions in this document or from the use of the information contained herein The contents and design of the software is subject to change without notice Safety Notification This product contains a non user replaceable batte...

Page 3: ... Web Page 14 Before You Begin 15 Prerequisites 16 Scan to Folder 16 Scan to Email 16 Scan to Fax 16 Scan to Bluetooth 16 Scan to Printer 16 How to Configure Scan 17 Step 1 Perform Initial Configuration 17 Set Login Password 17 Network Settings 18 Shared Folder Configuration 19 Email Configuration 21 Step 2 Fax Configuration 22 Step 3 Bluetooth Configuration 23 Step 4 Printer Configuration 24 Step ...

Page 4: ...ion 40 Global Network Configuration 40 Ethernet IP Configuration 40 WiFi Configuration 40 Network Share Management 41 Email Configuration 41 Fax Configuration 41 LDAP Management 41 User Account Management 41 System Update 42 Plugin Management 42 Enable Disable Features 42 Audit Trail 42 Logout 42 Appendix 43 A KV SSM100 Specifications 43 B KV SS1100 Specifications 43 C File Format Support 43 D KV ...

Page 5: ...n to Bluetooth Enables scanning of a PDF document to a Bluetooth enabled devices Note Support is currently for Android devices only Scan to Printer Enables scanning to a Network Printer Supports auto discovery Audit Trail Records all operations that are performed by users allowing the administrator to view and search the list for operations of interest Auto Cropping Eliminates manual intervention ...

Page 6: ...Adapter Quick Setup Guide AC DC Alternate Current Direct Current PDF Portable Document Format ADF Automatic Document Feeder RAM Random Access Memory BMP Bitmap SDK Software Development Kit CIFS Common Internet File System SMTP Simple Mail Transport Protocol CPU Central Processing Unit SSID Service Set Identifier DHCP Dynamic Host Command Protocol TIFF Tagged Image File Format DIMM Dual In line Mem...

Page 7: ...er Adapter Network Scanner Adapter Power Cord One power cord is included AC Adapter Panasonic AC Adapter PJSWC0004 Quick Start Guide Warranty Includes wall mounting instructions KV SS1100 Only specifications and product overview KV SS1100 One Year Limited Warranty KV SSM100 3 Year Limited Warranty PRODUCT OVERVIEW Hardware Components What s in the Box ...

Page 8: ...ors Power Indicator Off Display off Hibernation Green Display on Drive status Battery status è page 15 When the battery indicator does not light on è Operating Instructions Reference Manual Battery Power G Wireless LAN Antenna Blue tooth Antenna Only for model with wireless LAN Only for model with Bluetooth è Operating Instructions Ref erence Manual Wireless LAN Bluetooth H Windows Button è Operat...

Page 9: ... F E D C B A K L Top Bottom G A Microphone B Built in Bridge Battery C Volume Button D Power Switch E Rotation Lock Button F A Button G LAN Port Built in Gigabit LAN Port H DC IN Jack I Headset Jack A headset or headphone can be connected J USB3 0 Port K Security Lock A Kensington cable can be connected L Expansion Bus Connector ...

Page 10: ...rator s Guide 1 Kensington Lock 6 DC in Jack 2 Status LED 7 LAN RJ 45 Port 3 Power Button 8 VGA Port 4 Programmable Button 9 Mounting Holes see mounting instructions 5 USB Ports shipped with unit Used to access custom scan workflows KV SS1100 Product Layout ...

Page 11: ...ail Enables scanning to destination email address es Scan to Fax Enables scanning to destination fax number s Scan to Folder Enables scanning to a shared network folder s and FTP server s Scan to Bluetooth Enables scanning of a PDF document to a mobile device Scan to Printer Enables scanning to a Network Printer Supports auto discovery Scan Test Used for system testing purposes 2 Device Settings T...

Page 12: ... SS1100 Network Scanner Adapter Administrator s Guide 10 Workflows Wired connection shown KV SSM100 KV SS1100 also supports wireless connectivity Scan to Folder FTP Scan to Email Scan to Fax Scan to Bluetooth Wired connection shown KV SSM100 KV SS1100 also supports wireless connectivity Scan to Printer ...

Page 13: ...ect an upper case character or special symbol n Press Caps to enter multiple upper case characters n Press Ctrl to for example cut paste fields Ctrl X Ctrl V n Press Enter to save typed information Note An external USB keyboard can be attached to the adapter For the KV SSM100 a USB hub is required Screen Navigation n Exit To exit collapse the keyboard or numeric keypad touch the upper portion of t...

Page 14: ...device s software and plugins remotely via a web browser Admin Tool provides access to additional features i e those that extend beyond adapter touch screen settings Before you can access the Admin Tool you must complete the Initial Configuration procedure which assigns an IP address to the device That address is required to open the Admin Tool as are your Admin Login credentials Username Password...

Page 15: ...electricity even when the computer power is off If the battery pack is fully charged the battery will fully discharge in the following period of time Status FZ VZSU94W FZ VZSU95W optional When power is off Approx 7 weeks Approx 17 weeks In sleep 2 Approx 9 days Approx 20 days In hibernation Approx 7 weeks Approx 17 weeks 2 Only for model with LAN If Wake Up from wired LAN is enabled the period of ...

Page 16: ...main for fax transmissions e g efaxsend com Important For client server communication SSL encryption can be enabled to ensure that the documents are encrypted during transmission to the fax server Once transmitted it is up to the fax server to ensure secure transmission of the document to its intended recipient s n Scan to Bluetooth2 Ensure that the Scan to Bluetooth feature has been enabled via t...

Page 17: ...re via the Admin Tool Note n You can choose to Skip Share Management and or Email Configuration screens For example you may wish to enable the Scan to Folder or Scan to Email feature only n If you Skip both configurations the Main Menu reads No scan destinations configured You can still configure features via the Device Settings screen or Admin Tool Step 1 Perform Initial Configuration Set Login P...

Page 18: ... the DNS server allowing access to the unit through its hostname Press Next and then continue with Shared Folder Configuration b Wireless Settings Connect to a Wi Fi network by pressing Wireless Discovery Note n If necessary see Before You Begin Connection method is known n SSID field e g NETGEAR62 will be automatically populated You can also manually input the SSID information if the adapter cann...

Page 19: ...he computer is likely password protected in which case you must enter the folder path and login credentials manually 3 Select the workgroup domain and PC where the shared folders are located 4 Press Select Share 5 Enter Friendly Name required Note You cannot add two shares with the same Friendly Name 6 Enter Subpath optional Note The Friendly Name and Subpath will be displayed on the screen in the...

Page 20: ...ver MyShare n UNC MyServer MyShare 3 Press Configure 4 Enter Friendly Name required 5 Enter Subpath optional Note n The Friendly Name and Subpath will be displayed on the screen in the list of shares n You cannot add two shares with the same name 6 Under Security set Use Authentication 7 Press Add Share Share Management screen displays shared folder path 8 Repeat 1 7 to add another shared folder N...

Page 21: ...on file size according to your organization s email size limit Note This specifies the maximum size of attachments in an email sent by the adapter If the limit is exceeded you can choose to split the document into multiple emails or discard the document 4 Default sender Email Address must be set in the event a logged in user does not have an email address 5 Select Enable or Disable Single Recipien...

Page 22: ...Address 7 Select Use user s email address when available or Always use default sender email address 8 Press Apply Exit 9 Press Yes Note Press No if you wish to go back and edit settings Main Menu now includes Scan to Fax button Step 2 Fax Configuration Scan to Fax enables users to scan documents to specified fax number s using a fax server cloud fax service or IP network connected fax MFP If neces...

Page 23: ...n Tool 3 Click Enable Disable Features 4 Select Scan to Bluetooth checkbox 5 Click Submit Note Adapter touch screen now displays Scan to Bluetooth button 6 To perform a Scan to Bluetooth operation go to Step 5 Step 3 Bluetooth Configuration Scan to Bluetooth enables a user to scan a PDF document directly to a mobile device Android support only Configuration is performed through the Admin Tool web ...

Page 24: ...iscovered printers can be added to the Favorites tab by selecting the devices in the list and pressing Add to Favorites Important n Automatic discover may not be supported by every local network thus manual configuration may be necessary Manually Add Printer via Favorites Tab a Press Favorites tab b Press button c Press open field to display keyboard d Enter Shared Printer Name IP address of the p...

Page 25: ...st press Ç or È n To remove a device from the printer list select printer and press x button Press Yes when prompted to Remove printer n To change credentials of the computer associated with the printer press Change Credentials When adding a printer the adapter automatically obtains the login credentials of the associated computer Should those credentials change the adapter will not recognize the ...

Page 26: ...ter Administrator s Guide Manually Add Printer via Active Directory Tab a Press Active Directory tab b Enter Domain Login and Password and press OK c Select printer s in the list and then press Add to Favorites 3 Go to Scan to Printer section Æ ...

Page 27: ...hared folder The scanned document will be automatically saved to that location 6 Press Continue Please wait a moment while communication with scanner is established 7 Select desired Scan Settings Note To view next screen press Scan Settings Screen 1 n File format PDF1 Searchable PDF2 BMP JPEG Singlepage TIFF Multipage TIFF n Image type Automatic1 Black and White Grayscale Color n Paper size Letter...

Page 28: ...t on scanner ADF and press Scan 12 To exit press Cancel 13 Press Cancel Main Menu displays Panasonic KV SSM100 KV SS1100 Network Scanner Adapter Administrator s Guide 28 8 Press Preview if desired Note Preview allows you to see how the document will display with chosen scan settings You can if necessary press Back and modify selections before executing the scan If you do not wish to preview the do...

Page 29: ...e an address in the Destination field highlight entry and press Remove e Press Accept 4 Enter edit remaining fields CC BCC Subject Document Name and or Body if desired Press the respective field enter text Important n If the System Administrator has enabled Single Recipient the To field is automatically populated with the destination email address In that case the To CC and BCC fields cannot be ed...

Page 30: ...o to 4 Search Address Book a Press To field Address Book button b Choose displayed User Account e g John Thomas Note You can also enter another fax number in space provided and press Accept Go to 4 c To search for a user account enter text and press Search d Highlight account displayed in the Results field and press Add Note To remove an address in the Destination field highlight entry and press R...

Page 31: ...has the Bluetooth feature turned on 1 Place document on scanner ADF 2 Press Scan to Bluetooth Adapter searches for Bluetooth devices 3 Select Bluetooth device 4 Press Continue 5 Press OK 6 On mobile device press Accept or Decline Note n If the file transfer is Accepted the screen at right appears on the adapter n If the file transfer is Declined the screen at right appears on the adapter ...

Page 32: ... Press Continue Scanning options screen displays 6 Adjust scan settings if necessary 7 Press Scan Print Note n To cancel the operation i e prevent print out press Cancel n If you want to confirm scan results before print out press Preview Press Back place document on scanner ADF and repeat steps 6 and 7 8 After document prints out scan another document or press Back Cancel to return to Main Menu I...

Page 33: ...P Management 4 Select checkbox for Use LDAP for address book search 5 Enter select the following a Server Hostname or IP Enter IP address for LDAP server PC b Port Number Enter LDAP server port number c Encryption Select None d Authentication Select Admin specified credentials These credentials are the same as the LDAP server PC e Credentials Enter Username and Password for LDAP server PC f Simple...

Page 34: ... Admin Tool 1 Open web browser 2 Enter adapter s IP address 3 Enter Admin Username and Password and click Login 4 Click User Account Management 5 Click Add Account 6 Click Authentication drop down and select to enable a Authentication Enter Username and Password that will be required for access to the Scan to Email and Scan to Fax features b Email Fax Enter account name email address and associate...

Page 35: ...k screen New account displays 10 To scan to this destination highlight Account Name and press Add 11 Press Accept 12 Enter edit remaining fields CC BCC Subject Document Name and or Body if desired Press the respective field enter text Important The default Document Name is the date followed by scan number 001 002 etc To confirm or adjust time zone date and time see Time Settings 13 Press Continue ...

Page 36: ... Guide 14 Press Scan Document is scanned and routed to destination fax number s Note To edit or remove an account go to the Manage User Accounts Admin Tool screen Highlight Account Name and select desired action When removing account s press OK to confirm removal ...

Page 37: ...hared folders or enable disable features All functions present on the adapter touch screen are also available through the Admin Tool Note that the Admin Tool has additional features not available through the adapter touch screen Changing Settings via Adapter Touch Screen To open the Device Settings screen on the adapter proceed as follows 1 Press Device Settings icon 2 Enter Admin Password and pre...

Page 38: ...38 KV SSM100 KV SS1100 Network Scanner Adapter Administrator s Guide Adapter Touch Screens Admin Password Fax Config Network Settings Scanner Config Share Management Maintenance Email Config About ...

Page 39: ...the Initial Configuration is complete you can determine the device s IP address via the Information screen You then log in to the Admin Tool using the device s IP address e g http 192 168 1 8 You will see not only the features shown on the adapter touch screen but additional features such as LDAP User Account and Audit Trail set up The Admin Tool also allows you to easily enable disable features t...

Page 40: ...reens Admin Password Miscellaneous Configuration Ethernet IP Configuration Time Settings Global Network Configuration WiFi Configuration Note If the adapter s sleep timer is adjusted please note that there will be a slight delay before the device awakens and reconnects to the scanner ...

Page 41: ...41 KV SSM100 KV SS1100 Network Scanner Adapter Administrator s Guide Network Share Management Fax Configuration LDAP Management Email Configuration User Account Management ...

Page 42: ...42 KV SSM100 KV SS1100 Network Scanner Adapter Administrator s Guide System Update Enable Disable Features Logout Plugin Management Audit Trail ...

Page 43: ...ns 7 98 L x 5 20 W x 0 71 H n Weight 1 2 lbs n OS Microsoft Windows Embedded Standard n CPU Type Intel Atom Processor N2600 1 6GHz n LCD Display 7 WSVGA TFT LCD with Touch Screen Panel 16 9 Aspect Ratio 1024 x 600 dpi Resolution Scratch protection Sheet n System Memory One 200 pin DDRIII SO DIMM Socket for 2GB RAM Module n Storage 32GB m SATA SSD n I O Ports Four USB 2 0 Ports One RJ 45 Jack One D...

Page 44: ... digit entered is between 2 and 9 Add a dash after the first 3 digits then another dash after the next 3 digits b If the first digit entered is between 0 and 1 Add a dash after the first digit then another dash after the next 3 digits and another dash after the next 3 digits c Any additional digits are added without separators 6 The aesthetic formatting in number format requirement 5 must be appli...

Page 45: ...er installation within multi unit deployments Note You cannot load new build configuration on older build software and vice versa i e the version must be the same To check software version see Information To perform an import export procedure proceed as follows 1 Press Device Settings icon 2 Enter Admin Password and press Login 3 Press Maintenance 4 Scroll screen down to Configuration 5 Insert USB...

Page 46: ... KV SS1100 Network Scanner Adapter Administrator s Guide 10 Press Import 11 Review Import Configuration data 12 Press Import Please wait while system reboots When Main Menu appears configuration import is complete ...

Page 47: ... just updates the firmware to the latest build Update via USB Drive 1 Download update file to root of USB drive 2 Insert USB drive into an open port on the adapter 3 Press Device Settings icon 4 Enter Admin Password and press Login 5 Press Maintenance 6 Press Check for USB update 7 Review firmware details and then press Apply Update Please wait while system updates Important Do not remove Power co...

Page 48: ... on your computer 2 Open web browser 3 Enter Admin Username Admin and Password and press Login 4 Click System Update 5 Click Browse 6 Select dsu file and click Open 7 Click System Update Note Adapter screens will change as the update progresses 8 After Welcome screen displays close web browser If necessary see How to Configure Scan ...

Page 49: ...Important Always perform a Factory Reset before System Recovery To begin Factory Reset proceed as follows 1 Press Device Settings icon 2 Enter Admin Password and press Login 3 Press Maintenance 4 Scroll screen down to Configuration 5 Press Factory Reset 6 Press Factory Reset again Note To exit without resetting system press Cancel Please wait while software restarts 7 Once system reboots perform I...

Page 50: ...Turn adapter On 4 After blue Panasonic screen displays the message Press Alt F4 to RESTORE will appear Simultaneously press and hold Alt and F4 Note The key combination will not be recognized if the keys have been pressed prior to this screen 5 Wait while the device loads into System Restore Once System Restore has loaded follow the on screen instructions and confirm the dialogs via adapter touch ...

Page 51: ...press Power button to turn unit Off 2 Connect a USB keyboard to the USB port on the unit 3 Turn adapter On 4 Follow Path 1 or Path 2 based on the adapter s Start up Screen PATH 1 PATH 2 Start up Screen Start up Screen a Press F10 and hold for a moment Note The process will take a few minutes See bottom of display for progress gauge a On Windows Boot Manager screen select Factory Recovery and then ...

Page 52: ... Administrator s Guide PATH 1 PATH 2 c Press Enter on keyboard or Next on adapter screen d Press Enter on keyboard or Next on adapter screen e Press Enter on keyboard or Next on adapter screen f Press Enter on keyboard or Restore on adapter screen ...

Page 53: ...eyboard or Finish on adapter screen h Press Enter on keyboard or Yes on adapter screen Device reboots i On Windows Boot Manager screen select Windows 10 Press Enter on keyboard to proceed or wait until the highlighted choice automatically starts When the Welcome screen displays the device reboots again ...

Page 54: ...On Windows Boot Manager screen select Windows 10 Press Enter on keyboard to proceed or wait until the highlighted choice automatically starts k When recovery is complete the Welcome screen below displays To reconfigure the adapter see Configure Device Now or Load Configuration from USB ...

Page 55: ...s highly recommended that you save print the logs beforehand as the recovery process erases all log data To access adapter logs proceed as follows 1 Open web browser 2 Enter adapter s IP address 3 Enter Admin Username and Password and click Login 4 On Information screen add Logs after the IP address in URL bar e g http 192 168 1 8 Logs Important Logs is case sensitive 5 Right click on log in order...

Page 56: ...e of the following errors occurs check that the associated settings are entered correctly Network Settings Share Management Error Screens Wireless SSID field empty Network Folder Wireless Encryption Mode wrong mode Network Name Wireless Security Key field empty Wireless Security Key wrong key ...

Page 57: ...SSM100 KV SS1100 Network Scanner Adapter Administrator s Guide Email Configuration Error Screens SMTP Server Address Network Folder Path Default Email Address User name and Password Friendly Name Folder Path ...

Page 58: ...0 Network Scanner Adapter Administrator s Guide Fax Configuration Error Screens Bluetooth File Transfer Error Screen Default Email Address Transfer Declined or Timed Out SMTP Server Address Test Send Email Address is Wrong ...

Page 59: ...Order Consumables Accessories and Manuals 1 800 PANASYS 1 800 726 2797 M F 9am 8pm EST Order Operating Instruction Manuals CDs 1 800 833 9626 M F 9am 8pm EST Scanner Information http www panasonic com scanners Network Scanner Adapter Information http business panasonic com products officetechnology documentmanagementimaging scanners networkscanning ...

Page 60: ...KV SSM100 KV SS1100 Network Scanner Adapter Administrator s Guide FOR MORE INFORMATION us panasonic com scanners 2017 Panasonic Corporation of North America All rights reserved 12 17 ...

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