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Panasonic KV-S1027C B2 Operating Manual Download Page 82

10  Care and Maintenance

10.1  Cleaning the Outside of the Scanner

Notice

•

Before moving the unit, be sure to unplug the power cord, USB cable and LAN cable.

•

Do not use commercially available cleaners, detergent, thinner, or benzine. (Doing so may cause
deformation, discoloration, or damage.)

•

Clean the scanner at least once a month.

1.

Clean the outside of the scanner with a soft, slightly damp cloth.

2.

Remove dirt and dust from the fan exhaust vent ( ) with a brush.

1

10 Care and Maintenance

82

Summary of Contents for KV-S1027C B2

Page 1: ...ctions please read the Quick Installation Guide enclosed with this unit Keep all documentation in a safe place for future reference Current model availability depends on your country area Please contact your dealer KV S1057C KV S1027C only The scanner may be displayed on your computer as the KV S1057C MK2 KV S1027C MK2 When you download the driver from web site download the driver for KV S1057C MK...

Page 2: ... U S and other countries All other trademarks identified herein are the property of their respective owners About the Descriptions in This Manual Windows refers to the Microsoft Windows operating system hereafter Windows Windows Vista refers to the Microsoft Windows Vista operating system hereafter Windows Vista The screen shots used in this manual may differ from the screens displayed on your com...

Page 3: ...ser Utility 1 Scan Button Setting Tool 3 Scan Server Setting Tool 4 Network Scanner Select Tool 4 Network Setting Tool 5 Export Import Tool 6 Documents 7 Operating Manual Control sheet 8 1 USB connected scanner or selected scanner by Network Scanner Select Tool can communicate 2 Image Capture Plus is a Panasonic original application for configuring advanced scanning settings 3 This tool is used wh...

Page 4: ...illa Firefox latest version Google Chrome latest version Note For details about the system requirements refer to Read me first in the Software Manual CD ROM The scanning speed differs depending on the host computer s operating environment or the application used Due to the slower speed of USB 1 1 it is recommended to use a USB 2 0 USB 3 0 USB 3 1 interface If you connect the unit to a USB hub it i...

Page 5: ... BSD Copyright c 2001 2003 Networks Associates Technology Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above...

Page 6: ...ights reserved Use is subject to license terms below This distribution may include materials developed by third parties Sun Sun Microsystems the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems Inc in the U S and other countries Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met...

Page 7: ...s thttpd software developed by ACMELabs and uses it based on the following license conditions Copyright 1995 1998 1999 2000 by Jef Poskanzer jef acme com All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of c...

Page 8: ...eration Panel 25 5 1 About LED 26 5 2 About LCD 27 5 3 Menu screen 28 6 Operation 31 6 1 Basic Operations 31 6 1 1 Turning ON OFF the unit s power 31 6 1 2 Returning from sleep mode 31 6 1 3 Changing the language used on the LCD 31 6 1 4 Changing the date and time 31 6 1 5 Opening Closing the ADF door 32 6 2 Preparing Documents for the ADF 33 6 2 1 About documents for the ADF 33 6 2 1 1 Compatible...

Page 9: ...enance 82 10 1 Cleaning the Outside of the Scanner 82 10 2 Cleaning the Inside of the Scanner 83 10 2 1 Cleaning the Conveyor and Scanning Glasses 84 10 2 2 Cleaning the Double Feed Detectors and Starting Sensors 85 10 2 3 Cleaning the Rollers 86 10 2 4 Cleaning Mode 91 10 2 5 Clearing the Counter After Cleaning the Rollers 93 10 3 Replacing the Rollers 94 10 3 1 Clearing the Counter After Replaci...

Page 10: ...11 12 Specifications 120 Table of Contents 10 ...

Page 11: ... documents such as envelopes or receipts attached to documents are being detected as double fed the double feed skip DFS function can be used to resume scanning Push Scan If you register the scanning conditions for a job in advance you can start scanning without operating the computer Card Scanning A maximum of 3 cards can be loaded on the feed tray Mixed Batch Card Guide A mixed batch card guide ...

Page 12: ...hine near a supervised area to prevent illegal duplication from being made Installation Do not place the unit in direct sunlight in a cold draft or near heating apparatus Do not place the unit near apparatus which generate electronic or magnetic noise Protect the unit from static electricity Do not move the unit immediately from a cold place to a warm place It may cause condensation which may dama...

Page 13: ...per please refer to the Safety Data Sheet SDS Please ask your Panasonic sales company about obtaining the Safety Data Sheet If the bag is left opened for a long period of time before using it the alcohol will evaporate Please use the roller cleaning paper immediately after opening the bag To purchase the roller cleaning paper KV SS03 please contact your dealer or call our Supplies and Accessories ...

Page 14: ...s are captured properly Periodically back up important data When having your computer or hard disk serviced or when disposing of your computer or hard disk completely erase any stored image data 2 2 2 Management of setting information The management of setting information such as network configurations passwords e mail addresses etc is the responsibility of the user Keep a copy of all important da...

Page 15: ...rd guide When the unit is shipped this is stored in the feed tray For details see 6 3 3 Mixed Batch Card Guide ADF page 47 Quick Installation Guide Power cord Use the power cord appropriate for where you use the unit Note It is highly recommended to keep the original carton and all packing materials They are necessary when repacking For United States only Applicable limited warranty information is...

Page 16: ...icense Image Capture Plus Add in 10 license KV SS093 Required to installing OCREngine for Image Capture Plus on 2 or more PCs For 10 license Image Capture Plus OCR module for network scan 10 user license KV SS094 See 7 Scan Server page 64 Image Capture Plus Zonal OCR Add in 1 license KV SS095 Extend the maximum number of fields for zone OCR in Image Capture Plus from 3 to 10 For 1 license Image Ca...

Page 17: ...n the feed tray For details see 6 3 3 Mixed Batch Card Guide ADF page 47 Manual feed selector You can select the document feeding method Manual feeding Automatic feeding Operation panel For details refer to 5 Operation Panel page 25 Exit tray Exit extension tray 1 Exit extension tray 2 Exit stopper Exit guides Fan exhaust vent ADF door 3 Location of Controls 17 ...

Page 18: ...ot Use a commercially available security cable LAN connector USB connector LAN cable not supplied To assure continued emission limit compliance use only shielded LAN cable The cable should be a CAT 5 Category 5 or higher for 10Base T 100Base TX or CAT 5e Enhanced Category 5 or higher for 1000Base T USB cable Connect the USB cable to the scanner and the other end of the USB cable to the computer Po...

Page 19: ...r In order to ensure proper operation install the unit maintaining the proper distances from surrounding objects as shown in the following illustration 272 mm 10 7 in 300 mm 11 8 in 500 mm 20 in 750 mm 30 in 238 mm 9 4 in 400 mm 16 in 4 Installation 19 ...

Page 20: ...y cause condensation which may damage the unit Using the unit immediately will cause the document scanning to be imperfect To avoid this clean the inside rollers with a dry and soft cloth leave the unit in a warm place for 1 or 2 hours and then use the unit after you make sure that the inside of the unit has dried Do not place the unit in extremely high temperatures such as near heat sources etc 4...

Page 21: ...cursor buttons and then press the OK button For details see 6 1 4 Changing the date and time page 31 Notice Make sure to log on as an administrator to install the software Use only the power cord and the USB cable that are provided with the unit The software on the enclosed Software Manual CD ROM can be installed on your computer You can select from the 2 installation methods below depending on yo...

Page 22: ...nto the CD DVD drive on your computer The setup window will appear If the AutoPlay dialog box is displayed select CDRun exe If the setup window does not appear double click CDRun exe in the Software Manual CD ROM 3 Check the Read me first file 4 Select the desired installation methods from Software on the left side of the screen If you selected Custom select the item that you want to install If yo...

Page 23: ...ction method for the scanner Restart your computer if you are prompted to do so If multiple scanners are displayed select the scanner with the same host name as the unit You can confirm the host name of the unit as follows Press and hold the Skip Menu button for 1 second or more Network Setting Host Name When using a DHCP server Select Automatic Configuration DHCP for the IP address If the unit ca...

Page 24: ...the help For Image Capture Plus 1 Select All Programs Panasonic Image Capture Plus Image Capture Plus Help For User Utility or Scan Button Setting Tool 1 Select All Programs Panasonic Scanner Tools 2 Select that item s help Note In Windows 8 and Windows 10 select the Panasonic Document Scanner section on the Apps screen For Network Setting Tool Network Scanner Select Tool or Scan Server Setting To...

Page 25: ... mode the menu screen will be displayed on the LCD For details see 5 3 Menu screen page 28 If you press this button when the Menu screen is displayed you will return to the previous screen Start Stop button If you set Wait Key for Manual Feed Mode in your application software pushing this button starts scanning For details about Manual Feed Mode refer to the Image Capture Plus TWAIN or ISIS help D...

Page 26: ...of time the scanner will turn off automatically Press the power button of the scanner to turn it on You can enable disable the power off feature and change the time until the scanner turns off See 5 3 Menu screen page 28 2 If no operation is performed for 15 minutes or longer the scanner will enter sleep mode automatically to conserve energy Press any button except the power button on the scanner ...

Page 27: ...USB cable is not connected when in USB mode The LAN cable is not connected when in Network PC mode 123 The Scanner status and scanning counter are displayed The following icons are displayed icon Contents The system counter is displayed The scan counter is displayed Clean the rollers Replace the rollers Clean the Conveyor and Scanning Glasses 5 2 About LCD 27 ...

Page 28: ... Press the OK button to complete your selection If you press the Skip Menu button when the Menu screen is displayed you will return to the previous screen If you press the Start Stop button when the Menu screen is displayed you will return to the home screen Note Some settings can also be configured using Configuration Web For details refer to 8 Using Configuration Web page 66 Function Setting Con...

Page 29: ...process The scanned quantity is cleared each time you start scanning System Counter The number of documents scanned by the scanner since it was shipped from the factory After Clean Roller Counter The number of documents scanned since clearing the counter after cleaning the rollers Clear after cleaning the rollers After Replace Roller Counter The number of documents scanned since clearing the count...

Page 30: ...t gateway If DHCP is enabled this will be set automatically and cannot be changed This setting can also be changed from Network Setting Tool page 103 DNS Server 1 Set the primary DNS server DNS Server 2 Set the secondary DNS server WINS Server 1 Set the primary WINS server WINS Server 2 Set the secondary WINS server HTTPd Enable On or disable Off the HTTPd If HTTPd is disabled Configuration Web is...

Page 31: ... on the LCD You can change the language used on the LCD 1 Press and hold the Skip Menu button for 1 second or more 2 Press the OK button 3 Press of the cursor button 3 times 4 Press the OK button 5 Use or of the cursor button to select a language used on the LCD 6 Press the OK button 6 1 4 Changing the date and time You can change the date and time set in the unit 1 Press and hold the Skip Menu bu...

Page 32: ...g the ADF door Opening the ADF door 1 Press the ADF door release and open the ADF door 2 1 Closing the ADF door 1 Push both sides of the ADF door down slowly until it clicks into place 6 1 5 Opening Closing the ADF door 32 ...

Page 33: ...ws Width 48 mm 216 mm 1 9 in 8 5 in Length When feeding one sheet 54 mm unlimited 2 1 in unlimited 1 When feeding multiple sheets 54 mm 356 mm 2 1 in 14 in 1 Using Long Paper you can scan long documents by splitting them into smaller parts For details about Long Paper refer to the Image Capture Plus TWAIN or ISIS help Paper thickness 0 04 mm 0 5 mm 1 6 mils 19 7 mils Note 1 mil 0 001 in Paper weig...

Page 34: ...than 5 mm 0 2 in Feeding direction Mixed documents Documents must also meet the following conditions Width Same width Length 1 The length of the longest sheet is at most 2 times that of the shortest sheet Thickness The thickness of the thickest sheet is at most 1 5 times that of the thinnest sheet 1 Using Length Control you can adjust the length of scanned image automatically For details about Len...

Page 35: ...tion with the side to be scanned facing up A maximum of 3 cards can be loaded on the feed tray When loading ensure that the embossed portions of cards do not stick together Use the landscape orientation when scanning an embossed card If the scanning fails place the card upside down and then try again 6 2 1 3 Compatible Passport Use the carrier sheet KV SS077 to scan passport page 36 The compatible...

Page 36: ... carrier sheet please refer to 6 2 2 1 When using the carrier sheet page 44 Depending on the condition operating environment dirt scratches etc of the carrier sheet or passport the image processing function may not work properly Scan beforehand to confirm the scanned image If the rollers are dirty the scanned image will be stretched or distorted In such cases clean the rollers If vertical streaks ...

Page 37: ... are susceptible to damage such as scratching Scanning the following kinds of documents may contaminate the inside of the scanner or adversely influence the lifetime of the rollers When scanning the following kinds of documents clean the inside of the scanner frequently Documents with toner or graphite pencil powder Documents treated chemically or containing impurities Do not scan the following ty...

Page 38: ...can settings refer to the Image Capture Plus TWAIN or ISIS help When scanning important documents confirm that the number of scanned images matches the number of pages in the feed tray Also check the condition of the scanned documents 6 2 1 7 Notes about Double Feed Detection This unit uses an ultrasonic sensor to detect double feeding where two or more sheets of a document are fed at the same tim...

Page 39: ...ll out the feed extension tray in the direction of the arrow shown in the illustration below 2 Adjust the document guides slightly larger than the actual size of the documents 1 3 Raise the exit stopper 6 2 2 Loading documents on the ADF 39 ...

Page 40: ...ogether as in a file folder will need to be separated Fan the stack of documents to separate all the edges Hold both ends and bend the documents as shown in the illustration To flatten the documents hold firmly and pull them apart as shown in the illustration 1 2 3 Repeat these steps as necessary 6 2 2 Loading documents on the ADF 40 ...

Page 41: ...ents on the feed tray with the side to be scanned facing down Set the leading edge of documents as shown in the illustration Insert the documents slowly until they stop 1 Note The height of the documents should not exceed the limit mark on the document guide Exceeding the limit mark may cause a paper jam or skewing 6 2 2 Loading documents on the ADF 41 ...

Page 42: ...the document guides to the size of the documents to be scanned 1 9 Hold the exit stopper and adjust the exit extension trays to match the size of the scanned documents 2 1 3 6 2 2 Loading documents on the ADF 42 ...

Page 43: ... When the documents are curled or a paper jam occurs fold up the exit guides and then resume scanning 1 6 2 2 Loading documents on the ADF 43 ...

Page 44: ...t refer to 6 2 1 4 Carrier sheet KV SS077 page 36 1 Set the manual feed selector to manual feeding page 46 2 Place the carrier sheet on the feed tray with the surface to be scanned facing down as shown in the illustration Adjust the document guides to the size of the carrier sheet to be scanned 2 1 6 2 2 Loading documents on the ADF 44 ...

Page 45: ...nsert the carrier sheet until it stops as shown in the illustration 1 Note Make sure to insert the carrier sheet until it comes into contact with the paper feed roller 6 2 2 Loading documents on the ADF 45 ...

Page 46: ...ages Using the software you can switch the background color of scanned images between white and black For details refer to the Image Capture Plus TWAIN or ISIS help 6 3 2 Using Manual feeding You can select Manual feeding with the Manual Feed Selector Manual feeding Automatic feeding When using manual feeding the documents are scanned without separation Place the documents on the feed tray one by ...

Page 47: ...a card simultaneously 6 3 3 1 Installing the mixed batch card guide The mixed batch card guide is stored inside the feed tray Install the mixed batch card guide as shown in the following illustration 1 Remove the feed tray from the unit Remove the left side of the feed tray first as shown in the illustration 1 2 2 Pull out the mixed batch card guide from the feed tray 1 2 6 3 3 Mixed Batch Card Gu...

Page 48: ...3 Attach the feed tray to the unit 1 4 Attach the mixed batch card guide to the unit 1 6 3 3 Mixed Batch Card Guide ADF 48 ...

Page 49: ...ed batch card guide as shown in the following illustration 1 Remove the mixed batch card guide from the unit 1 2 Remove the feed tray from the unit Remove the left side of the feed tray first as shown in the illustration 1 2 6 3 3 Mixed Batch Card Guide ADF 49 ...

Page 50: ...3 Attach the mixed batch card guide to the feed tray 1 2 4 Attach the feed tray to the unit 1 6 3 3 Mixed Batch Card Guide ADF 50 ...

Page 51: ...on Ensure that the embossed portions of cards do not stick together A maximum of 3 cards can be set in the mixed batch card guide If acceptable results cannot be obtained try changing the scanning orientation or reversing the scan face of the card and then perform scanning again Note When using the mixed batch card guide the document guides cannot be adjusted to less than A5 size Make sure that th...

Page 52: ...l sheets from the included CD ROM B S i m p l e x A Documents Control sheet Code Documents Control sheet functions Simplex Duplex Binary 256 level gray Color Dynamic Threshold Dither Error diffusion Function 1 9 Separation Sheet For details about control sheets refer to Detect Control Sheet in the Image Capture Plus TWAIN or ISIS help For details about separation sheets refer to Detect Separation ...

Page 53: ... refer to Detect Control Sheet in the Image Capture Plus TWAIN or ISIS help Printing control sheets Note In order to print control sheets Adobe Reader must be installed on your computer Refer to the instruction manual for your printer for details about changing print settings 1 Insert the included CD ROM into the CD DVD drive on your computer The setup window will appear Note If the AutoPlay dialo...

Page 54: ... or when the OK button or the Start Stop button is pressed Single Touch Scanning Image Capture Plus will start automatically Network PC mode Image Capture Plus LAN This mode pushes the scanned data to a computer connected via the LAN Both the scanner and Image Capture Plus process the image Jobs should be registered in Image Capture Plus in advance When the Start Stop button is pressed Image Captu...

Page 55: ...rom unexpectedly being overwritten 2 Up to 31 characters if Location is selected Up to 78 characters if Combination is selected Prefix Type of prefix Number of characters Contents Host Name 3 to 15 Set the value of Network Setting in IP Configuration page 74 Date and Time 14 The format set in Date Time page 71 YYYYMMDDhhmmss MMDDYYYYhhmmss DDMMYYYYhhmmss User defined Field 1 to 15 Set the value on...

Page 56: ...ter Type Code M F S C P L U Sequence ID The Sequence ID is a 5 digit ID managed for each output destination One is added upon each scan and after 99999 it returns to 00001 The sequence ID can be cleared by 11 7 Factory Reset page 110 Image File Limits Output to File size number of pages Remarks Email Up to 5 MB in total or 999 pages Email size can be set up to 20 MB For details refer to SMTP page ...

Page 57: ... Image Capture Plus 1 Start Image Capture Plus Select Image Capture Plus Standard as the application mode 2 On the Option menu click Application Settings 3 Select the Scan Button Settings tab and specify the settings You can register 10 settings for each group Select the Job Scan for Operation and then select a job from Job Setting List 4 Click OK to save the settings Select Touch Free Scanning or...

Page 58: ... cursor button to select a group and use or to select a job The Group name and the Job Setting name registered in Scan Button Settings are displayed 3 Place the documents on the feed tray When Touch Free Scanning is selected scanning will start when documents are placed on the feed tray When Single Touch Scanning is selected press the OK button or the Start Stop button to start scanning 6 4 3 USB ...

Page 59: ...ck OK The scanner can select the computer as the destination Register Jobs in Image Capture Plus on the computer that will receive scanned data 1 Start Image Capture Plus Select Image Capture Plus Standard as the application mode 2 On the Scan Setting menu enable Job Scan Mode You cannot enable Job Scan Mode when any documents are left in Document List 3 On the Scan Setting menu click Job Setting ...

Page 60: ...rsor button to select a computer By pressing the OK button you can check the IP address of the currently selected computer By pressing the OK button again you can return to the original screen 3 Use or of the cursor button to select a job You can select a job from the top 10 jobs in job settings list 4 Place the documents on the feed tray 5 Press the Start Stop button to start scanning 6 4 4 Netwo...

Page 61: ...tails about setting up a scan server refer to 7 2 How to set up the scan server page 65 Configure the scanning conditions using Configuration Web 1 Launch Configuration Web For details refer to 8 1 Launch Configuration Web page 66 2 Open the Server tab and configure the settings that you will use For details refer to 8 7 Server tab page 76 If you use e mail you should configure SMTP Settings If yo...

Page 62: ...mit to apply the settings and then click Back 8 Open the Preset Scan sub menu You can register up to 30 settings in total 3 groups 10 settings for each group 9 Click to register a setting 6 4 5 Preset Scan mode 62 ...

Page 63: ...ge the advanced settings click in Advanced Settings 11 Click Submit to apply the settings and then click Back Make sure the list has been added Scan the documents Operate the scanner as follows 1 Press the Skip Menu button to select Preset Scan mode 2 Use or of the cursor button to select a Preset Group 3 Use or of the cursor button to select a Preset Scan setting list 4 Place the documents on the...

Page 64: ...as a scan server must always be running and have a user logged in Please do not use the sleep or energy saving functions Set up a dedicated computer to operate as the scan server You must set up a scan server to set Output to to Cloud or SharePoint When using Email FTP Shared Folder as the output destination some functions become available when you install Scan Server For details refer to 11 1 Ava...

Page 65: ...ayed 5 Set up the computer as the scan server for each scanner For details refer to the help of the Scan Server Setting Tool Using the Software Manual CD ROM There are some restrictions on the available functions page 101 1 Insert the Software Manual CD ROM into the CD DVD drive on your computer If the AutoPlay dialog box is displayed select CDRun exe If the setup window does not appear double cli...

Page 66: ... Configuration Web may not be displayed correctly 8 1 Launch Configuration Web 1 Start Network Scanner Select Tool 2 Select the desired scanner Note Select the check box of the scanner you use for pull scan 3 Click Configuration Web The web browser will launch Notice To use Configuration Web except for the Information tab User Name and Password are necessary Set User Name and Password when the pas...

Page 67: ...r is possible with the current settings of SMTP page 76 Shared Folder page 76 FTP page 77 or 7 Scan Server page 64 The test results are displayed In SMTP connection test email has been sent to the input mail address Open the editing screen for the list Delete the list Add a list Display other lists Note To apply the settings click Submit within 30 minutes after editing the settings After 30 minute...

Page 68: ...used in folder paths Shared Folder FTP Refer to Available characters for User defined Field page 56 for the list of valid characters that can be entered in User defined Field of the output file name Available characters for Host Name Lowercase letters a to z Uppercase letters A to Z Digits 0 1 2 3 4 5 6 7 8 9 Symbols Available characters for Location Lowercase letters a to z Uppercase letters A to...

Page 69: ...8 3 Information tab Display basic status and information of the unit Scanner Network 8 3 Information tab 69 ...

Page 70: ...n Power Off Set the power auto off function 15 min to 72 hrs Roller Cleaning Notification Enable On or disable Off the settings Roller Replacement Notification Glass Cleaning Notification Select Counter Selects whether the Scan counter or the System counter is displayed on the LCD during scanning Date Format Select a date format from YYYYMMDD MMDDYYYY or DDMMYYYY Time Format 1 Select a time format...

Page 71: ...unter after replacing the rollers Clear after replacing the rollers Clean Roller Timing You can change the number of documents scanned before the Roller Cleaning Notification occurs if necessary Replace Roller Timing You can change the number of documents scanned before the Roller Replacement Notification occurs if necessary Date Time Item Contents Date and time setting If Use the PC clock is sele...

Page 72: ...word Set PDF password 0 to 8 characters JPEG Quality Sets the JPEG quality Low Normal High High compression Set high compression On Off File Setting Select file setting Single Page Multi Page Language Select language used for searchable PDF Page Number Sets searchable page range 1 to 9999 of searchable PDF File Name Sets the file name Host Name Date Time User defined Field 1 up to 15 characters Lo...

Page 73: ...To 2 To 3 To 4 To 5 Subject Comment up to 15 characters 1 Shared Folder Output Path FTP Output Path Cloud Destination SharePoint Destination Scan Settings Refer to Scan Settings page 72 Confirm Output Path Sets the confirmation message On Off when start scanning 1 The scanner s host name will be used for the email subject You can append additional text to the host name for the subject Scan Log You...

Page 74: ...del name_part of MAC address This name must be unique Refer to Available characters for Host Name page 68 for the list of valid characters that can be entered in Host Name 2 You can input a location note Refer to Available characters for Location page 68 for the list of valid characters that can be entered in Location Bonjour Item Contents Service Enable On or disable Off the service Service Name ...

Page 75: ... Item Contents Settings Setup Security Level Certificate Installation State Create CRT Key Self signed Certificate Certificate Signed Request Certificate Installation Content of Certificate 8 6 Network tab 75 ...

Page 76: ...rd up to 31 characters POP Before SMTP POP Server Domain Name up to 63 characters POP Port Number POP User Name up to 63 characters POP Password up to 31 characters Shared Folder Item Contents Shared Folder List Register Shared Folder up to 20 folders Management Delete all contents of the displayed lists Index Name up to 15 characters Account Domain Workgroup up to 63 characters User up to 20 char...

Page 77: ...aracters Protocol 1 Port Number Passive Mode Folder Path up to 255 characters Account User up to 31 characters Password up to 31 characters 1 FTP FTPS Explicit and SFTP are supported When sending data over FTP there is a risk of leakage of account information etc Scan Server Set Computer Name as the Scan Server For details about the Scan Server refer to 7 Scan Server page 64 8 7 Server tab 77 ...

Page 78: ...successful communication from the scanner is displayed Import Export Item Contents Mode Select mode Import Export Item Select item All Items Function Scan Settings Preset Scan Network Server Information Notification File Setting File Name up to 255 characters Password 0 to 16 characters For details refer to 11 5 Import Export page 108 Backup Restore Item Contents Mode Select mode Backup Restore Fi...

Page 79: ...alphabet a to z Uppercase alphabet A to Z Digit 0 1 2 3 4 5 6 7 8 9 Symbol _ Do not use a password that can easily be guessed The password should be unique Do not use the same password for other purposes Keep the password secret Change the password periodically Note If you forget the user name or password you can reset the user name and the password using Factory Reset page 110 After Factory Reset...

Page 80: ...If the document is jammed in the feed tray area pull it backwards as shown in the illustration If the document is jammed in the exit area pull it forward as shown in the illustration 4 Close the ADF door page 32 Notice Close the ADF door after confirming that no documents remain inside the unit A message is displayed on the screen in push scan Please follow the instructions Processing can be selec...

Page 81: ... Transfer the scanned image and stop scanning Transfer the scanned image and continue scanning 9 Clearing Paper Jams 81 ...

Page 82: ... and LAN cable Do not use commercially available cleaners detergent thinner or benzine Doing so may cause deformation discoloration or damage Clean the scanner at least once a month 1 Clean the outside of the scanner with a soft slightly damp cloth 2 Remove dirt and dust from the fan exhaust vent with a brush 1 10 Care and Maintenance 82 ...

Page 83: ...roper scanning clean the scanner parts frequently Clean the rollers if paper jamming or double feeding occurs frequently If double feed detection does not function properly clean the double feed detectors Clean the scanning glasses when vertical streaks appear on the scanned images Be careful not to damage any parts of the unit Do not use flammable aerosol cleaners 1 Open the ADF door page 32 2 Cl...

Page 84: ...eyor and Scanning Glasses 1 With a soft and dry cloth wipe off any dirt on the conveyor and scanning glasses If the dirt does not come off use a soft slightly damp cloth 1 2 10 2 1 Cleaning the Conveyor and Scanning Glasses 84 ...

Page 85: ...aning the Double Feed Detectors and Starting Sensors 1 Remove dust from the double feed detectors and starting sensors with a cotton swab 2 1 1 2 10 2 2 Cleaning the Double Feed Detectors and Starting Sensors 85 ...

Page 86: ...parts of the unit 1 Open the double feed prevention roller cover 1 2 Remove the double feed prevention roller While pushing the latch to the right side as indicated by the arrow remove the double feed prevention roller in the direction of the arrow Then pull out the left shaft when facing it from the notch in the roller mount 2 1 10 2 3 Cleaning the Rollers 86 ...

Page 87: ...he entire surface of both rollers 4 Install the double feed prevention roller Align the shaft that is shaped as indicated by with the notch in the roller mount and then insert the shaft in the notch Push the shaft on the opposite side until it clicks into place 3 2 1 10 2 3 Cleaning the Rollers 87 ...

Page 88: ... the double feed prevention roller cover firmly 1 Notice Be sure to close the double feed prevention roller cover until it clicks into place 6 Open the paper feed roller cover 1 10 2 3 Cleaning the Rollers 88 ...

Page 89: ...on of the arrow all the way around them as shown in the illustration 8 Close the paper feed roller cover firmly Make sure to close both sides of the paper feed roller cover until they click into place 9 Clean the conveyor rollers and exit rollers For details see 10 2 4 Cleaning Mode page 91 10 2 3 Cleaning the Rollers 89 ...

Page 90: ...w all the way around them as shown in the illustration Use your finger to rotate the roller and wipe dirt off of the entire surface of the roller 1 Note If misfeeding or double feeding occurs after cleaning or replacing the rollers the rollers may not be installed properly Confirm the installation conditions again 10 2 3 Cleaning the Rollers 90 ...

Page 91: ...page 31 4 Press and hold the Skip Menu button for 1 second or more 5 Use or of the cursor button to select Maintenance 6 Press the OK button to complete your selection 7 Use or of the cursor button to select Cleaning Mode 8 Press the OK button to complete your selection Cleaning Mode will start 9 Open the ADF door page 32 10 Clean the conveyor rollers and exit rollers i Use the Roller Cleaning Pap...

Page 92: ...Note Cleaning Mode can also be started from User Utility For details refer to the User Utility help 10 2 4 Cleaning Mode 92 ...

Page 93: ...n panel page 25 1 Press and hold the Skip Menu button for 1 second or more 2 Use or of the cursor button to select Counter 3 Press the OK button to complete your selection 4 Use or of the cursor button to select Clear Clean Roller Counter 5 Press the OK button to complete your selection 10 2 5 Clearing the Counter After Cleaning the Rollers 93 ...

Page 94: ...nned Refer to 5 3 Menu screen page 28 Notice Be careful not to damage any parts of the unit 1 Turn OFF the unit s power page 31 2 Open the ADF door page 32 3 Open the double feed prevention roller cover 1 4 Remove the double feed prevention roller While pushing the latch to the right side as indicated by the arrow remove the double feed prevention roller in the direction of the arrow Then pull out...

Page 95: ... in the roller mount and then insert the shaft in the notch Push the shaft on the opposite side until it clicks into place 3 2 1 7 Close the double feed prevention roller cover firmly 1 Notice Be sure to close the double feed prevention roller cover until it clicks into place 10 3 Replacing the Rollers 95 ...

Page 96: ...8 Open the paper feed roller cover 1 9 Lift up the gear on the left side of the paper feed roller and then remove the paper feed roller 1 10 3 Replacing the Rollers 96 ...

Page 97: ...ed roller shaft Push the tab to remove the rubber roller from the paper feed roller shaft Remove the other rubber roller in the same way 2 3 1 11 Take out the new paper feed rollers in the optional roller exchange kit 10 3 Replacing the Rollers 97 ...

Page 98: ...utwards insert the rubber rollers onto the paper feed roller shaft until they click into place 3 3 1 2 Notice Inserting a rubber roller with the tab facing inwards may damage the roller 13 Install the paper feed roller with the new rubber rollers Insert the short side of the paper feed roller shaft to the roller mount and then insert the gear in the direction indicated by the arrow 1 2 10 3 Replac...

Page 99: ...per feed roller can rotate in the feeding direction 15 Close the ADF door page 32 16 Turn on the unit s power page 31 17 After replacing the roller set the After Replace Roller Counter to zero 0 page 100 Note If misfeeding or double feeding occurs after cleaning or replacing the rollers the rollers may not be installed properly Confirm the installation conditions again 10 3 Replacing the Rollers 9...

Page 100: ...n panel page 25 1 Press and hold the Skip Menu button for 1 second or more 2 Use or of the cursor button to select Counter 3 Press the OK button to complete your selection 4 Use or of the cursor button to select Clear Replace Roller Counter 5 Press the OK button to complete your selection 10 3 1 Clearing the Counter After Replacing the Rollers 100 ...

Page 101: ... Available Available Page Size Available Available Image Type Available Available 1 Resolution Available Available Dynamic Threshold Available Available Brightness Available Available Contrast Available Available Automatic Crop Available Available Deskew Available Available Rotate Available Available Blank Page Removal Available Available Noise Reduction Available Available Smooth Background Avail...

Page 102: ...uction Available Double Exposure Available Color Matching Available Automatic Image Orientation Available Available 3 2 Page Separation Available Detect Dog ear Available Barcode Available Available 3 Patchcode Available Auto Preview Available Auto Rescan Available Notification features Available Control Sheet Available Separation Sheet Available Searchable PDF output Available Available 3 1 Multi...

Page 103: ...omatically and cannot be changed Default Gateway Set the default gateway If DHCP is enabled this will be set automatically and cannot be changed DNS Server 1 Set the primary DNS server If DHCP is enabled this will be set automatically and cannot be changed DNS Server 2 Set the secondary DNS server If DHCP is enabled this will be set automatically and cannot be changed WINS Server 1 Set the primary...

Page 104: ... Orange of the LAN connector is not illuminated confirm that the LAN cable is connected to the LAN connector of the unit correctly If the LED Green of the LAN connector is blinking check the network settings using the Network Setting Tool 1 2 11 2 1 Configuring wired LAN settings 104 ...

Page 105: ...canner icon and display the Scan properties screen If you are using Windows Vista Control Panel Scanners and Cameras select the scanner icon and then click the properties button 2 Click the Events tab 3 Check that Scan Button Setting Tool is selected as the program to start for each event If an application other than Scan Button Setting Tool is selected change the application to Scan Button Settin...

Page 106: ...ck Edit You can not create a CRT key if Self signed Certificate or Security Certificate is enabled 5 Set CRT Key Length When using a server certificate the permissible key length depends on the certificate authority Please confirm beforehand 6 Click Submit Do not operate the browser until creation of the CRT key is complete While the CRT key is being created screen updates and network communicatio...

Page 107: ... 66 2 Open the Network tab 3 Click SSL TLS 4 In Create CRT Key click Edit You can not create a CRT key if Self signed Certificate or Security Certificate is enabled 5 Click Submit Do not operate the browser until creation of the CRT key is complete While the CRT key is being created screen updates and network communication may be slow 6 Click Back 7 In Self signed Certificate click Edit 8 Click Su...

Page 108: ...en the Administrator tab 3 Click Import Export 4 In Mode select Export 5 Select the items you want to export 6 Input a password 0 to 16 characters for the file 7 Click Submit and save the file according to the browser To import the settings 1 Launch Configuration Web For details refer to 8 1 Launch Configuration Web page 66 2 Open the Administrator tab 3 Click Import Export 4 In Mode select Import...

Page 109: ...aunch Configuration Web page 66 2 Open the Administrator tab 3 Click Backup Restore 4 In Mode select Backup 5 Input a password 0 to 16 characters for the file 6 Click Submit and save the file according to the browser To restore the settings 1 Launch Configuration Web For details refer to 8 1 Launch Configuration Web page 66 2 Open the Administrator tab 3 Click Backup Restore 4 In Mode select Resto...

Page 110: ...t the user name and password using Factory Reset After Factory Reset configure the scanner again The following items are reset by Factory Reset Function page 70 1 Scan Settings page 72 Preset Scan page 73 Network page 74 Server page 76 Information Notification page 78 User Name Password page 79 1 System Counter is not reset 1 Connect the unit to your computer via USB 2 Start User Utility 3 Click M...

Page 111: ...ategory 5 cable or greater The network related settings are incorrect Check the network related settings page 103 The unit s power was turned off because no operations were performed for a certain period of time Turn on the unit s power page 31 Scan speed is slow The scanner is connected over a USB 1 1 connection Connect over USB 2 0 USB 3 0 or USB 3 1 In case of using this unit with a LAN connect...

Page 112: ...place the paper feed roller or double feed prevention roller page 94 The double feed detectors are dirty Clean the double feed detectors page 85 Right and left sides of the document to be scanned are not the same in height because of curling or folding Flatten the document page 34 and load it again after reducing the number of sheets The document is printed on an unsupported type of paper or thick...

Page 113: ...lean the conveyor and scanning glasses page 84 The problem may also be resolved by using Vertical Line Reduction in User Utility For details refer to the User Utility help The color of the scanned document is extremely different from the original document The settings of the computer monitor do not accurately reflect the color of the document Adjust the computer monitor settings Depending on the d...

Page 114: ...ngth of documents are less than about 148 mm 5 8 in feeding speed control will be activated for exiting documents this is normal behavior If you still experience problems after following these suggestions please contact our Technical Support Department at 1 800 726 2797 for further assistance U S A only 11 8 Troubleshooting 114 ...

Page 115: ...n the ADF door and remove the jammed paper U30 The ADF door is open Close the ADF door C00 The scanner is offline Check the connections of the LAN C10 The scanner cannot communicate with the computer Check the connection with the computer C20 The IP address of the server or the network configuration is incorrect Check the following configurations depending on the destination FTP Server Shared Fold...

Page 116: ...ollowing error codes relate to Scan Server or Network PC mode Error Code Cause Remedy C60 The scanner cannot communicate with the scan server Check scan server s login status and check the connection with the scan server If the host name is set as the computer name try to input the IP address instead Check that Image Capture Plus version 3 7 or later is installed on the scan server C61 Image Captu...

Page 117: ...Capture Plus click Help Display Logs to check the error details C74 The size of the e mail exceeds the limit with Scan Server scanning page 120 Change the limit of e mail size For details refer to SMTP page 76 Change to a lower resolution for scanning or reduce the number of documents C80 The size of image data exceeds the limit page 120 Change to a lower resolution for scanning or reduce the numb...

Page 118: ...tall the following software programs Export Import Tool IDREngine Image Capture Plus KV S1058Y KV S1057C MK2 KV S1028Y KV S1027C MK2 ISIS Driver MCD OCREngine Panasonic Scanner Manuals Panasonic Document Scanner Device Driver Panasonic Document Scanner TWAIN Driver Panasonic Scanner User Utility Scan Button Setting Tool 3 Follow the instructions on the screen 11 10 Uninstalling the Software 118 ...

Page 119: ...ner Please use the original carton and all of the original packing materials The scanner should be handled in the correct horizontal position Required Materials Original scanner carton and packing materials Shipping tape and scissors 1 Turn the unit OFF page 31 unplug the power cord and disconnect the USB cable and LAN cable 2 Pack the scanner 1 2 3 4 Quick Installation Guide and Software Manual C...

Page 120: ...5 mils including carrier sheet Note 1 mil 0 001 in Weight 20 g m 413 g m 5 lb 110 lb Card 5 Format ISO format Size 85 6 mm 54 mm 3 4 in 2 1 in Thickness 0 76 mm 30 0 mils Embossed card up to 1 4 mm 55 1 mils Feed capacity 3 cards on the feed tray or on the mixed batch card guide Passport 6 Width 130 mm 5 1 in or less Length 188 mm 7 4 in or less Thickness 4 0 mm 0 15 in or less including carrier s...

Page 121: ...r you can scan a long document to a series of split scanned images For details about Long Paper refer to the Image Capture Plus TWAIN or ISIS help 5 For details see 6 2 1 2 Compatible Card page 35 6 Use the carrier sheet KV SS077 to scan passport page 36 7 Paper less than 100 mm 3 9 in long or legal size paper 75 sheets 8 For details see 10 3 Replacing the Rollers page 94 11 12 Specifications 121 ...

Page 122: ...50 14 122 Humidity 8 75 RH Interface USB 3 1 Gen1 backward compatible LAN 10Base T 100Base TX 1000Base T 3 Recommended web browser Internet Explorer 11 Mozilla Firefox latest version Google Chrome latest version 1 The power requirements differ depending on the country area Do not use a power source that does not meet the power source specifications marked on the unit The power source specification...

Page 123: ... Panasonic Corporation 2017 PNQX8548WA PD0617AG3029 ...

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