Panasonic KV-S1015C Manual Download Page 5

5

SOLUTIONS FOR BUSINESS

Standard Scanner Warranty

Panasonic scanners come with a standard manufacturer warranty. These warranties are valid from the 
date the end-user purchased the scanner from an Authorized Panasonic Scanner Reseller. Standard 
manufacturer scanner warranties are listed below, along with the models to which they apply. 

Standard Warranty

Advance Exchange Warranty

1

Panasonic Corporation of North America will repair and/or exchange your defective unit, exclusive of 
consumables, free of charge within the continental U.S.A, Puerto Rico**, Alaska** and Hawaii** in the 
event of a defect in materials or workmanship with a comparable rebuilt, reconditioned, or reclaimed unit 
for (x) free year(s) after the original purchase excluding limited life items.

On-Site Warranty

1

Panasonic Corporation of North America will repair and/or exchange parts for your unit, exclusive of 
consumables, free of charge within the continental U.S.A, Puerto Rico**, Alaska** and Hawaii** in the event 
of a defect in materials or workmanship with new or comparable rebuilt parts in exchange for defective 
parts for six (6) months after the date of original purchase. Service will also be provided for six (6) months 
after the date of original purchase.

Technical Support

1-800-PANASYS (1-800-726-2797)

Monday through Friday 9 AM - 5 PM EST

Please contact your Panasonic Representative for complete details, terms and conditions. 

** Coverage may vary depending on location. Additional fees may apply.

SCANNER MODEL

STANDARD WARRANTY

DURATION

KV-S1015C

Advance Exchange

3 Year

KV-S1026C

Advance Exchange

3 Year

KV-S1025C-S

Advance Exchange 

3 Year

KV-S1045C

Advance Exchange

3 Year

KV-S1046C

Advance Exchange

3 Year

KV-S1065C

Advance Exchange

3 Year

KV-S2028C

Advance Exchange

3 Year

KV-S2048C

Advance Exchange

3 Year

KV-S5055C

Advance Exchange

3 Year

KV-S3065CL

Advance Exchange

1 Year

KV-S3065CW

Advance Exchange

1 Year

KV-S7075C

Advance Exchange

1 Year

KV-S4065CL

Advance Exchange

1 Year

KV-S4065CW

Advance Exchange

1 Year

KV-S4085CW

Advance Exchange

1 Year

KV-S3105C

On-Site (Only Registered Units)

6 Months

KV-SS080 (Flatbed Accessory)

Advance Exchange

90 Days

Summary of Contents for KV-S1015C

Page 1: ...1 SOLUTIONS FOR BUSINESS SCANNER WARRANTY SERVICE GUIDE End User 2013...

Page 2: ......

Page 3: ...rview 4 Why Panasonic Service 4 Standard Scanner Warranty 5 Workgroup Scanner WG 6 Departmental Scanner DP 7 Low Volume Production Scanner LV 8 Mid Volume Production Scanner MV 9 High Volume Productio...

Page 4: ...ice products Service both before and after the sale is important in today s economy Now more than ever end users prefer to have a single vendor provide a complete solution for their needs To meet thes...

Page 5: ...in the event of a defect in materials or workmanship with new or comparable rebuilt parts in exchange for defective parts for six 6 months after the date of original purchase Service will also be pro...

Page 6: ...2 038 00 KV1SSWG SBD On Site Same Business Day 1 Year 325 00 Post Warranty WARRANTY SKU TYPE DURATION MSRP KV1SSWG AEWP Advance Exchange 1 Year 275 00 KV1SSWG DWP Depot 1 Year 275 00 KV1SSWG NBDP On...

Page 7: ...P SBD On Site Same Business Day 1 Year 850 00 Post Warranty WARRANTY SKU TYPE DURATION MSRP KV1SSDP AEWP Advance Exchange 1 Year 695 00 KV1SSDP DWP Depot 1 Year 695 00 KV1SSDP NBDP On Site Next Busine...

Page 8: ...Year 1 095 00 Post Warranty WARRANTY SKU TYPE DURATION MSRP KV1SSLV AEWP Advance Exchange 1 Year 995 00 KV1SSLV DWP Depot 1 Year 995 00 KV1SSLV NBDP On Site Next Business Day 1 Year 1 195 00 KV1SSLV...

Page 9: ...ranty WARRANTY SKU TYPE DURATION MSRP KV1SSMV AEWP Advance Exchange 1 Year 1 495 00 KV1SSMV DWP Depot 1 Year 1 495 00 KV1SSMV NBDP On Site Next Business Day 1 Year 1 695 00 KV1SSMV SBDP On Site Same B...

Page 10: ...WARRANTY SKU TYPE DURATION MSRP KV1SSHV NBDP On Site Next Business Day 1 Year 3 795 00 KV1SSHV SBDP On Site Same Business Day 1 Year 4 995 00 KV1SSHV 247P On Site 24 7 1 Year 7 995 00 Service SERVICE...

Page 11: ...l as end user training on its use Training Services This service includes end user training for common required maintenance as well as consumable replacement Inspection Service This service allows an...

Page 12: ...tate repairs All on site contracts include 2 PMs for Low Volume Production Mid Volume Production and High Volume Production scanner units only parts labor and travel Consumables are the responsibility...

Page 13: ...13...

Page 14: ...panasonic com scanners SOLUTIONS FOR BUSINESS...

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