19
Appendix
Troubleshooting
Symptom
Check items and solutions
Nothing is displayed
on the LCD even
after power-on.
p
p
The battery pack may not be fully charged.
→Charge the battery pack.
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p
The battery life may be near its end.
Replace the battery pack with a new one.
Display on the LCD
disappears even
while the power is on.
p
p
Auto power-off may be active.
→Power on the unit again.
Display on the LCD
disappears soon after
power-on.
p
p
The battery pack may not be fully charged.
→Charge the battery pack.
p
p
The battery life may be near its end.
Replace the battery pack with a new one.
Barcodes cannot be
scanned properly.
p
p
Dust or sebum may be staying on the surface of barcode scanner.
→ Wipe the barcode scanner with a dry soft cloth. (Refer to
“How to Care” on page 18.)
p
p
The battery pack may not be fully charged.
→Charge the battery pack.
p
p
The battery life may be near its end.
Replace the battery pack with a new one.
Radio communication
is impossible.
p
p
The battery pack may not be fully charged.
→Charge the battery pack.
p
p
The battery life may be near its end.
Replace the battery pack with a new one.
p
p
Refer to “Notes on radio communication (Bluetooth
®
,
wireless LAN)” on page 17.
If a problem cannot be resolved even after checking and trying the solution given above, try the following:
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p
If an alternative unit is available, check the details of trouble using the unit.
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p
Contact service personnel.
Caution:
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p
Do not disassemble this product. That may cause trouble.
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