Useful Information
55
Making/answering calls, Intercom
Problem
Cause & solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
L
Move the handset and the base unit away from other
electrical appliances.
L
Move closer to the base unit.
L
Raise the base unit antenna.
L
Turn on the clarity booster feature (page 20).
L
If your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
The handset does not
ring.
L
The ringer volume is turned off. Adjust it (page 33).
I cannot make a call.
L
The dialing mode may be set incorrectly. Set the dial
mode (page 35) to match the type of telephone service
you have (tone or pulse).
L
While the answering system is answering a call, or the
other handset is in use, you may not be able to make a
call. Try again later.
L
While listening to messages using the handset, you
cannot make a call. Exit by pressing
{
OFF
}
.
L
Dial lock is turned on. To turn it off, see page 37.
I cannot redial by
pressing
{
REDIAL
}
.
L
If the last number dialed was more than 48 digits long,
the number will not be redialed correctly.
L
If you press
{
REDIAL
}
after you have started dialing,
this button functions as the
{
PAUSE
}
button. To redial,
do not dial any numbers before pressing
{
REDIAL
}
.
L
Dial lock is turned on. To turn it off, see page 37.
I cannot have a
conversation using the
headset.
L
Make sure that an optional headset is connected
properly (page 50).
L
If “
SP-phone
” is displayed on the handset, press
{C}
to switch to the headset.
I cannot make long
distance calls.
L
Make sure that you have long distance service.
I cannot page the
handset or base unit.
L
The called handset is too far from the base unit.
L
The called unit is in use. Try again later.
