Panasonic HCM270 Operating Instructions Manual Download Page 1

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Operating Instructions

Please read this manual before using and save this manual for future reference.

Network Camera

Panasonic Network Camera Site: http://www.panasonic.com/netcam

for customers in the USA or Puerto Rico

Model No.

KX-HCM270

Summary of Contents for HCM270

Page 1: ...tions Please read this manual before using and save this manual for future reference Network Camera Panasonic Network Camera Site http www panasonic com netcam for customers in the USA or Puerto Rico Model No KX HCM270 ...

Page 2: ...e Call 1 800 272 7033 Refer to the Panasonic Network Camera Site http www panasonic com netcam Network Camera Operating Instructions Getting Started AC Adaptor Flexible Stand Sunshade Setup CD ROM Rubber Cap Putties Self Bonding tape Connector Cover Screws Screws for Flexible Stand 1 pc 1 pc 1 pc 1 pc 1 pc 1 pc 1 pc 1 pc 1 set 4 pcs 1 pc 1 pc 5 pcs 3 pcs ...

Page 3: ...r countries Microsoft Windows Windows NT MS DOS Hotmail and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Screen shots reprinted with permission from Microsoft Corporation All other trademarks ...

Page 4: ...devices including amplifiers that produce heat 8 Protect the AC adaptor cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the unit 9 Only use attachments accessories such as stands tripods and brackets specified by the manufacturer 10 Do not touch the unit or the AC adaptor during lightning storms 11 Unplug the unit when unused fo...

Page 5: ...amera for Installation 20 2 4 Network Parameters 21 2 4 1 Preparing the Network Parameters for Network Camera 21 2 4 2 Setting IP Address of the PC in Type 4 Configuration Type 24 2 5 Proxy Server Setting 26 2 6 Simple Installation using the Setup CD ROM 28 2 7 Wireless Setup 32 2 8 Network Camera Access from the Internet 37 3 Network Camera Screen and Setup Window 39 3 1 Network Camera Flow Chart...

Page 6: ...t to Factory Default 94 4 Technical Guides 95 4 1 Network Camera Installation 96 4 1 1 Network Camera Cabling 98 4 1 2 Network Camera Mounting 101 4 2 Interfacing to the External I O 106 4 3 ASCII and ISO 8859 1 Character Table 108 4 4 Maintenance 110 5 Specifications and Troubleshooting 111 5 1 Network Camera Reset Procedure Default Settings 112 5 2 Default Settings List 113 5 3 Specifications 11...

Page 7: ...Operating Instructions For assistance please call 1 800 272 7033 7 Section 1 Product Introduction ...

Page 8: ...he application automatically This program automatically finds Network Camera on the network High Speed Motion JPEG Network Camera has an integrated web server Motion JPEG displays up to 15 frames per second if the network provides enough bandwidth To conserve bandwidth JPEG Regularly Refresh can be selected from Top Page Image Resolution Image Quality Refresh interval Limit time of Continuous Moti...

Page 9: ...mer provided The alarm timer trigger can activate the Image Transfer feature which can send the images via e mail or FTP File Transfer Protocol External Device Control Output can send a signal to activate the external devices such as a light around Network Camera Update Firmware If new firmware is released you can download the latest program from Network Camera Technical Support Site Installation ...

Page 10: ...nformation on web browser Note Pentium II 300 MHz or greater CPU is recommended to prevent performance degradation Item Description Operating System Microsoft Windows 95 Microsoft Windows 98 SE Microsoft Windows 2000 Microsoft Windows Me Microsoft Windows NT 4 0 Microsoft Windows XP Network Protocol TCP IP network protocol installed HTTP TCP UDP IP DNS ARP ICMP Wireless LAN Standard IEEE 802 11b I...

Page 11: ...l user ID and password for security Password security can prevent unregistered users intruders from accessing your image from their web browsers Authentication windows are not displayed in the default Refer to page 64 for setting up Authentication window the administrator ID and the password Refer to page 66 for setting up the general user ID and the password Authentication window ...

Page 12: ...packing materials for future shipping and transportation of the unit Refer to page 98 and page 101 for Outdoor Cabling and Mounting AC Adaptor 1 pc Order No PSLP1233Z Flexible Stand 1 pc Order No PSKL1020Y Sunshade 1 pc Order No PSYC1HCM230M Setup CD ROM 1 pc Order No PSQX2904ZCD Connector Cover 1 pc Order No PSYC2HCM230M Putties 1 set 4 pcs Order No PSHG1238Z Self Bonding tape 1 pc Order No PSHG1...

Page 13: ...ed on the PC double click ar405eng exe Refer to ReadmeEng txt for the directory and file structure of the Setup CD ROM Notes Do not scratch smudge write or label either surfaces of the Setup CD ROM Setup CD ROM may have a scratch on the surface Do not leave the Setup CD ROM in direct sunlight near a heat source or in a hot automobile as the Setup CD ROM may become unreadable Do not use chemicals o...

Page 14: ...ertically Refer to page 46 for the operation bar Note Do not touch the Lens Cover Touching it may leave a fingerprint and can cause the image to be out of focus Indicator Refer to page 88 for the setup Fixed Focus Lens 1 m 40 inches Infinity Pan 60 to 60 Tilt 0 to 45 The field of view in Pan Tilt ranges horizontally about 165 and vertically about 78 Antenna Lens Cover Power on Normal Operation Upd...

Page 15: ...page 20 Ethernet port RJ 45 Refer to page 20 Grounding Earth Terminal Hook for AC adaptor cord Refer to page 99 Antenna Refer to page 97 CLEAR SETTING button Refer to page 112 Mounting Hole for the various mounting Refer to page 103 Serial Number and MAC address Record the serial number and MAC address on Network Camera Memo on page 3 They are indispensable for setting network parameters after mou...

Page 16: ...Operating Instructions 16 Section 2 Network Camera Setup ...

Page 17: ... Camera for installation Page 20 Prepare the network parameters for Network Camera Page 21 Page 22 Check the proxy server setting Page 26 Page 27 Set up Network Camera with Setup CD ROM Page 28 Page 31 Setting up wireless network parameters Page 32 Page 36 Confirm the Network Camera Access from the Internet Page 37 Page 38 Install Network Camera outdoors Page 96 Page 105 ...

Page 18: ...AN Intranet Connection with an Ethernet Switching Hub Network Camera can be installed on the LAN Intranet 1 Network traffic can be improved by using the Ethernet switching hub Type 2 Internet Connection with a Broadband Router Network Camera can be accessed from the Internet The broadband router needs Port Forwarding IP Masquerade feature on page 37 LAN Intranet Ethernet switching hub 1 or wireles...

Page 19: ... does not support PPPoE If the Internet connection requires PPPoE connect with the broadband router supporting PPPoE like Type 2 Type 4 Direct Connection with a PC Network Camera can be connected to a PC directly Notes Use a category 5 cross cable when connecting directly with the cable to the PC Direct Connection with PC requires IEEE 802 11b wireless devices such as wireless LAN card and wireles...

Page 20: ... to turn on Network Camera Indicator blinks and the Pan Tilt moves to the center position Notes AC adaptor is used as the main disconnect device so ensure that the power outlet is located installed near the equipment and is easily accessible Use only the specified Panasonic AC adaptor PSLP1233 Order No PSLP1233Z When you set up Network Camera in Type 3 connect it temporarily in Type 1 Type 2 or Ty...

Page 21: ...signed the same IP address Each device must have its own IP address Overlapped IP addresses can cause other network devices to stop working and may result in widespread network problems Type 1 Ask your network administrator for the network parameters Type 2 Refer to the broadband router s manual for the network parameters Type 3 Ask your ISP Internet Service Provider for the network parameters Typ...

Page 22: ...ract and register for DDNS service Refer to the included leaflet for DDNS service If you set static global IP address to Network Camera and the broadband router you do not need to register DDNS service It can restrict the transmit bandwidth Select from 0 1 to Unlimited Mbit s Max Bandwidth Usage Parameters Network Camera Configuration Type Port No IP address Subnet Mask Default Gateway DNS Server ...

Page 23: ...Run Run window appears These steps are slightly different depending on the operating system 2 Enter winipcfg and click OK IP configuration window appears 3 Select the proper Ethernet adaptor and click More Info 4 Click OK to close IP Configuration window When using Windows NT Windows 2000 or Windows XP 1 Click Start Program Accessories MS DOS Command Prompt MS DOS Prompt window opens These steps a...

Page 24: ...ws 95 Windows 98 Windows Me Start Settings Control Panel Network Select TCP IP with adaptor in use Properties Specify an IP address Windows NT Start Settings Control Panel Network Protocols tab TCP IP Protocol Properties Select Adaptor in use Specify an IP address Windows 2000 Start Settings Control Panel Network and Dial up Connections Local Area Connection Icon in use Properties Select Internet ...

Page 25: ...network ID that is not used on the Internet They are classified into Class A Class B and Class C as shown in the next table Set the IP address in the range of the number specified in the class meeting to your local network scale Class Subnet Mask Private IP address It can be set freely within the range in your group Class A 255 0 0 0 10 0 0 1 10 255 255 254 Class B 255 255 0 0 172 16 0 1 172 31 25...

Page 26: ...tion The network of Network Camera with the proxy server may cause some problems to the image quality such as taking much time in refresh interval Consult your ISP or network administrator for details 1 Start up the Internet Explorer The window is Internet Explorer 5 50 2 Select Tools Internet Options Connections tab and click LAN Settings See if the Use a proxy server check box is checked or not ...

Page 27: ...nce please call 1 800 272 7033 27 3 Enter the IP address of Network Camera assigned from your ISP or network administrator into the Do not use proxy server for addresses beginning with data field 4 Click OK on all of the opening windows ...

Page 28: ... the Setup CD ROM in the CD ROM drive of the PC Setup CD ROM should start the application automatically This program automatically finds Network Cameras on the network 1 Turn on Network Camera 2 Insert the Setup CD ROM in the CD ROM drive of the PC If Network Camera Setup window does not appear click setup exe on the Setup CD ROM ...

Page 29: ...e detected Record MAC address on the Network Camera Memo on page 3 It is useful for customer servicing Notes The setup program finds and identifies Network Camera by listening for data which Network Camera sends out for the first 20 minutes after powering up If the installation is not completed within 20 minutes disconnect temporarily the AC adaptor to restart this operation Each Network Camera ha...

Page 30: ...ndow appears Refer to page 21 and page 22 and enter the correct network parameters Refer to page 59 for details of each parameter 5 Click Save when finished The Successful message box appears Notes Network Camera automatically restarts after saving the network configuration Overlapped IP address displays the next box If you cannot set up ask your ISP or the administrator ...

Page 31: ... images for the first time in the Internet Explorer a pop up Security Warning window may appear The window requests your permission to download ActiveX Controls OCX file used to display Motion JPEG Refer to page 43 If you are configuring in Type 3 Top Page may not appear at this point After Network Camera is directly connected with the modem confirm the Network Camera Access from the Internet on p...

Page 32: ...istrator for SSID and Encryption settings Follow the steps on the next pages a Status displays the detail of the wireless network conditions on Wireless window Those conditions are useful to decide where to install Network Camera Wireless window refreshes every 10 seconds 1 Refer to the next page for the connection and signal strength status a 3 4 1 2 MAC address of wireless router is displayed in...

Page 33: ...E 802 11b wireless devices such as wireless LAN card and wireless USB adaptor Set the channel used in the wireless network Channel can be selected 1 11 Default is Channel 6 Channel Many wireless devices on the same channel make the communicating speed slower Set 5 channels apart to prevent the bandwidth from overlapping If another wireless network use Channel 6 you may use Channel 1 or 11 2 Set SS...

Page 34: ... directly on the keyboard None Disables the encryption 40 bit 64 bit Encrypts using four patterns of 40 bit cipher 128 bit Encrypts using 128 bit cipher Password generates encrypted cipher in 40 bit and 128 bit Set the same password of the wireless router Encryption Password window Password is case sensitive Max 31 characters Refer to unavailable characters set 1 on page 108 Key enables you to ent...

Page 35: ...Set the same Default Key of the wireless router Wireless Settings Save the wireless setup for the future reference and record the wireless settings on the Network Camera Memo on page 3 Those information enables you to set up Network Camera again when installing Network Camera on the other network 5 Confirm if the network parameters and wireless network parameters are correct 6 Click Save 7 Click R...

Page 36: ...ot need to enter port number Note When viewing images for the first time in the Internet Explorer a pop up Security Warning window may appear The window requests your permission to download ActiveX Controls OCX file used to display Motion JPEG Refer to page 43 If Top Page does not appear Confirm if SSID and Encryption settings are correct Change the encryption mode to Open system Click the languag...

Page 37: ...he broadband router s manual for details 1 Start up the web browser of the PC on the Internet side 2 Enter http IP address Port No in the address field and press Enter Top Page appears When port number is 80 default you do not need to enter port number Type 2 Enter http Global IP address of Broadband Router Port No in the address field Type 3 Enter http Global IP address of Network Camera Port No ...

Page 38: ...lorer a pop up Security Warning window may appear The window requests your permission to download ActiveX Controls OCX file used to display Motion JPEG Refer to page 43 If Top Page does not appear Confirm the network parameters and the connections of Network Camera through page 18 page 37 Click the language to change the display ...

Page 39: ...Operating Instructions For assistance please call 1 800 272 7033 39 Section 3 Network Camera Screen and Setup Window ...

Page 40: ...default you do not need to enter port number A Authentication window Authentication window can be set up for the security The password can keep the security of your network Authentication windows are not displayed in the default Authentication window can be set on Administrator window User Name and Password are case sensitive Refer to page 64 for details Top Page Single Camera screen Top View Imag...

Page 41: ...rs Example Accessing Top Page using port number 80 default http 192 168 0 253 Accessing Top Page using port number 81 http 192 168 0 253 81 Accessing Top Page with Global IP address from outside network in Internet Connection on page 18 http Global IP address of Broadband Router PortNo Note The initial language displayed at the first access can be selected on Top View Image Setting window on page ...

Page 42: ...ing video services JPEG Regularly Refresh solves the problem in the restricted bandwidth Motion JPEG The image refreshes continuously up to 15 frames per second like a motion video JPEG Regularly Refresh The image refreshes periodically The refresh interval can be set up at Top View Image Setting window on page 68 JPEG Regularly Refresh is suggested when using dial up Internet connections or netwo...

Page 43: ...ty Warning window appears click Yes When using Windows NT Windows 2000 or Windows XP log on with an appropriate account that is authorized to install applications If you cannot download ActiveX Controls or you cannot see the image in the Internet Explorer Click Tools Internet Options Security tab and click Custom level on the window 1 Check Prompt in Download signed ActiveX Controls 2 Check Enable...

Page 44: ... preset positions Viewer links to the Buffered Image screen Notes The Screen Saver can prevent the PC monitor from burning in displaying the same image Selecting a resolution of 640 x 480 will result in a slight loss of speed when viewing Motion JPEG Selecting 320 x 240 offers the good compromise between speed and resolution Image field Displaying of Single Camera image Operation bar ...

Page 45: ...ingle Camera screen the point is centered on the image 1 Put the cursor on the point which should be centered and click it 2 The clicked point is centered Note Click to Center does not move over the end of corner when the Pan Tilt range reaches the end The Pan Tilt operation can be locked by Pan Tilt control on page 82 Cursor ...

Page 46: ...ness Brightness control has nine steps including STD Standard Clicking and buttons changes the brightness of image Brightness can be locked on Camera Setup window on page 82 5 Resolution 640 x 480 320 x 240 default or 160 x 120 6 Image Quality Favor Clarity optimizes the image for good clarity Standard keeps the standard quality Favor Motion optimizes the image for motion display 7 Image Size The ...

Page 47: ... Camera Setup window on page 82 Notes Pan Tilt Range can be selected on Camera Setup window on page 82 When the power is on do not manually revolve the Pan Tilt Revolving it forcedly or moving it manually by some mistake may damage the Pan Tilt operation or change the registered Pan Tilt positions from actual ones Restart Network Camera when the latter case happens Do not touch the Lens Cover Touc...

Page 48: ...me Positioning features Registering or modifying the preset buttons or home position button 1 Click Program Red cancel button appears Cancel returns to the Single Camera screen 2 Move the lens to a desired position using Pan Tilt operation 3 Select the preset number or home position button to register or modify After registering or modifying the home position button Success appears on the display ...

Page 49: ...d cancel button appears Cancel links to the Single Camera screen without deleting 2 Select the preset number to delete 3 Click Delete Cancel links to the Single Camera screen without deleting 4 Deleted preset button turns white Go back to step 2 to delete other preset buttons 5 Click Cancel when finished 2 3 1 4 5 ...

Page 50: ...aved and clicking Start Capture Operation bar of the Single Camera screen changes in the Image Transfer mode Start Capture and Viewer are displayed in the Non Transfer mode Primary and Secondary are displayed in the Alarm Timer mode Refer to page 70 about the Image Transfer feature Non Transfer mode Alarm Timer mode The image number date and time are displayed The example shows 12h 0min 0s 000ms o...

Page 51: ...ge and click the right button of the mouse Then select Save Picture As Enter a picture name and save Note The PC cannot save Motion JPEG and Play mode images of Buffered Image Start Capture Start Capture saves the individual images to the internal memory Network traffic PC performance image quality and image resolution influence Play mode time and the refresh interval of the image The resolution i...

Page 52: ...rk Camera Notes On the Multi Camera screen the maximum image resolution is limited to 320 x 240 Motion JPEG stops on the Multi Camera screen if Limit time of Continuous Motion JPEG is set up at a Network Camera When refresh interval is slow it can be improved by using an Ethernet switching hub instead of the repeater hub or restricting the Max Bandwidth Usage on Network window on page 58 Refer to ...

Page 53: ...Address or URL Port No config html on the web browser and press Enter When port number is 80 default you do not need to enter port number Then Setup Page appears Example Accessing Setup Page using port number 80 default http 192 168 0 253 config html Accessing Setup Page using port number 81 http 192 168 0 253 81 config html Accessing Setup Page with Global IP address from outside network in Inter...

Page 54: ...Operating Instructions 54 Setup Page Note Firmware Version number indicated on Setup Page is important for your future support of Network Camera 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Version number ...

Page 55: ...password Authentication window can be enabled Administrator should control Network Camera Refer to page 64 5 Security General User Sets general user ID and password General user is the registered user Refer to page 66 6 Top View Image Sets the initial language Title Image URL Link URL the image resolution image quality refresh interval and the Limit time of Continuous Motion and On the Air time To...

Page 56: ...n the default Refer to page 88 12 Status Displays general information of Network Camera Refer to page 89 13 Restart Restarts Network Camera retaining any settings you entered If any operational issues are changed try this option first Refer to page 90 14 Update Firmware Updates the program to operate Network Camera on the latest version of the system Refer to page 91 15 Reset to Factory Default In...

Page 57: ...sistance please call 1 800 272 7033 57 3 5 1 Go to Top Page Click Go to Top Page on Setup Page You can access the Single Camera and Multi Camera screen in Motion JPEG JPEG Regularly Refresh Click the language to change the display ...

Page 58: ...gures network parameters Restart Network Camera to make the parameters effective You can set disable Configuration window from the Setup CD ROM for the security by clearing the check 1 Click Network on Setup Page Refer to page 32 for wireless network parameters ...

Page 59: ...th a broadband router on the network each Network Camera must be assigned its own port number Refer to Port Forwarding feature on page 37 Many ISP s intentionally block port number 80 to guard against certain network viruses If your ISP blocks port number 80 substitute another unused port number Enter only the number 1 65535 Note Certain port numbers assigned on the network devices and the network...

Page 60: ...to Network Camera automatically Enter the Host name Follow the instructions of your ISP or administrator for the Host name Refer to unavailable character set 1 in page 108 for the Host name Default Gateway a If you have the specified Default Gateway address from your ISP or administrator enter it in this data field Refer to page 108 for the IP addressing DNS Server a Set DNS server address when yo...

Page 61: ...to DDNS Dynamic Domain Name System service Check DDNS Enable enter Your E Mail Address and refer to an attached leaflet for DDNS service By enabling DDNS service viewnetcam com you can create a personalized web address for example bob viewnetcam com at which your camera s live video can always be found on the Internet The E Mail address you entered will be automatically informed to viewnetcam com ...

Page 62: ...tings The window returns to Setup Page without saving the parameters Instructions for the data fields Camera Name The Camera Name appears on the Single Camera screen Refer to unavailable character set 1 on page 108 Refer to displayable character set on page 109 Date and Time First click AM PM or 24H The display changes in each time mode Note Time setting will be affected by the temperature Time se...

Page 63: ...n Australia Time GMT 09 00 Japan Time GMT 09 30 Central Australia Time GMT 10 00 Eastern Australia Time GMT 10 30 Central Australia Daylight Time GMT 11 00 Eastern Australia Daylight Time Instructions for the data fields Date and Time Time stamp on the Buffered Image screen can be changed AM PM or 24H Only 24 h time mode is used in the Alarm Timer mode in the Image Transfer feature Auto Adjustment...

Page 64: ...ntication window for security It will prevent your unauthorized person from changing any Network Camera parameters Refer to page 65 for details about authentication security 1 Click Security Administrator on Setup Page 2 Enter each parameter in the proper data field Click Save when finished Click Cancel to leave the current settings unchanged The window returns to Setup Page without saving the par...

Page 65: ...e general user Administrator Authentication for Setup Page ID Enter the administrator ID ID and Password are case sensitive Password Enter the administrator password The password should be difficult to guess and confidential Refer to unavailable character set 1 on page 108 Note Assign the ID and password to meet your specific security requirements To maximize its effectiveness keep the following c...

Page 66: ...dividual user names can be defined The various security levels are explained on page 65 1 Click Security General User on Setup Page 2 Enter each parameter in the proper data field Click Save when finished Click Cancel to leave the current settings unchanged The window returns to Setup Page without saving the parameters Restart to make Security General User window settings effective to all Motion J...

Page 67: ...nd click Delete or Modify 2 New User Enter the general user ID password and reenter the password to confirm The password should be difficult to guess and confidential Save registers the new user in the User ID List ID and Password are case sensitive Refer to unavailable character set 1 on page 108 Note Assign the ID and password to meet your specific security requirements To maximize its effective...

Page 68: ... the current settings The window returns to Setup Page without saving the parameters Restart to make Limit Time of Continuous Motion JPEG settings effective to all Motion JPEG viewers Instructions for the data fields Language Select the initial language from the list English US English UK French German Italian Spanish or Japanese The selected language is displayed as the initial language on Top Pa...

Page 69: ...tion 640 x 480 cannot set on the Multi Camera screen 320 x 240 default 160 x 120 Image Quality Favor Clarity Image is optimized for good clarity Standard Image quality is standard default Favor Motion Image is optimized for enhanced motion display Refresh Interval The refresh interval of JPEG Regularly Refresh can be selected Select the desired interval 10 seconds to 5 minutes Limit time of Contin...

Page 70: ...re customer provided The images can also be sent in the interval of time using the Timer mode Make sure Date and Time has been configured Refer to page 62 about Date and Time Note When you use FTP or e mail in transferring the image you need to set Default Gateway and DNS Server address Note The Alarm and Timer mode cannot be set at the same time Non Transfer Image Transfer feature is not in use A...

Page 71: ...apture Control can lock Start Capture on the operation bar to prevent the user from capturing the Buffered Image Click Clear Buffered images to clear the buffered image Clear Buffered images does not save the parameters 1 Click Image Transfer on Setup Page 2 Select the each parameter Click Save when finished Click Cancel to quit the current settings The window returns to Setup Page without saving ...

Page 72: ...alarm trigger the External Sensor Input of External I O must be connected with the external sensors devices The Alarm mode can send the e mail without transferring the image The Alarm mode uses the Network Camera internal clock Make sure Date and Time has been configured Refer to page 62 about Date and Time 1 Click Alarm on Image Transfer window c b a d e f ...

Page 73: ...only in 24 h time mode Alarm enable condition Select the Rising GND to Open High or Falling Open High to GND of External Sensor Input of the External I O c Secondary time is active trigger time except the primary time Alarm enable condition Select the Rising GND to Open High or Falling Open High to GND of External Sensor Input of the External I O d Sets the image resolution and image quality Image...

Page 74: ...Host Name 2 Port Number 1 65535 Login ID 2 and password 2 to access the FTP server and upload file name 2 including full path Time in 24 h mode is attached on the upload file name Login timing Every Time or One Time can be selected When selecting Every Time Network Camera repeats logging in and out with each transfer of one image When selecting One Time Network Camera stays logged in until the tra...

Page 75: ...d Password if you need POP authentication to send the e mail Ask your ISP or administrator Network Camera will only operate correctly with SMTP Simple Mail Transfer Protocol server It is not available with Internet accessed mail servers like Hotmail or other mail accounts accessed via web browser c Select No Message or Mail Mail Only the notification e mail is sent when the alarm trigger is active...

Page 76: ...Operating Instructions 76 Setting Example b a c d e f ...

Page 77: ...dard d Enables the Pre alarm and Post alarm Image Buffering Network Camera will transfer Pre alarm 10 images by one image per minute and Post alarm 20 images by one image per second when detecting the alarm trigger e Setting of FTP server IP Address 192 168 0 20 Port No 21 Login ID Panasonic Password Login timing Every Time Upload File name NetworkCamera File name and time stamp is named to the fi...

Page 78: ...mage setting frequency setting and the transfer method on Image Transfer window Buffered Image can also be transferred via e mail or FTP The timer mode uses the Network Camera internal clock Make sure Date and Time has been configured Refer to page 62 about Date and Time 1 Click Timer on Image Transfer window b c d e a ...

Page 79: ...24 h time mode Note The first image is buffered or transferred at the start time The later images are buffered or transferred at the interval of the e Image Buffer Frequency Setting c Secondary time is active except the primary time The timer trigger interval in the secondary time can be set in e Image Buffer Frequency Setting d Sets the image resolution and image quality Image resolution 640 x 48...

Page 80: ...in Non Transfer setting FTP Enters the server address 1 or Host Name 2 Port Number 1 65535 Login ID 2 and password 2 to access the FTP server and upload file name 2 including full path Time in 24 h mode is attached on the upload file name Login timing Every Time or One Time can be selected When selecting Every Time Network Camera repeats logging in and out with each transfer of one image When sele...

Page 81: ... Set POP3 server address or Host Name Login ID and Password if you need POP authentication to send the e mail ask your ISP or administrator Network Camera will only operate correctly with SMTP Simple Mail Transfer Protocol server It is not available with the Internet accessed mail servers like Hotmail or others accessed via the web browser 1 Refer to IP addressing on page 108 2 Refer to unavailabl...

Page 82: ...when finished The lens moves to the home position you have registered Click Cancel to quit the current settings The window returns to Setup Page without saving the parameters Instructions for the data fields White Balance Auto default Auto White Balance Fixed Indoor Color Temperature 2800K Electric Bulb Fixed Fluorescent_1 Color Temperature 3600K Natural fluorescent light Fixed Fluorescent_2 Color...

Page 83: ...e operation bar on page 46 when clicking Pan Tilt Preset Control Pan Tilt Preset Control can be locked Pan Tilt Preset Control also disables Click to Center operation Locked appears on the operation bar on page 46 when clicking Preset Program Control Preset Program Control can be locked Program button disappears on the operation bar on page 46 Pan Range Pan Range can be selected Refer to page 84 o...

Page 84: ...t Current in the minimum value data field of the Pan range on Camera Setup window The data field refreshes to read the current value of the Pan range 5 Specify the each home position maximum value of the Pan range and each minimum home position maximum value of the Tilt range following the instruction shown in the step 4 Note Minimum value must be lower than maximum value Home position value must ...

Page 85: ...amera Name of Network Camera on the Multi Camera screen accesses the Single Camera screen to control the image First Network Camera is named on Name Time window on page 62 2nd to 4th Network Cameras are named on this Multi Camera window Notes When using the Multi Camera screen all additional Network Cameras must be defined on each Multi Camera window This will allow all Network Cameras to be seen ...

Page 86: ... but is available 3 Refer to unavailable character set 1 on page 108 and refer to displayable character set on page 109 Instructions for the data fields Enable check box The checked camera image can be seen on the Multi Camera screen IP Address or URL 1 or Host Name 2 Enter the desired IP address of Network Camera or Host Name and Port Number You do not need to enter port number 80 default Camera ...

Page 87: ...rk administrator should set up this setting Note Refer to page 106 for Interfacing to the External I O 1 Click External Output Control on Setup Page 2 Check Open means the External Device Control Output becomes high impedance open collector Check Short to GND means the External Device Control Output becomes low 0V 3 Click Save to send the signal Click Cancel to quit the current settings The window...

Page 88: ...otes Indicator can be controlled in case the administrator does not want to draw attention to Network Camera This may be desirable when used for security applications Refer to page 14 for the Indicator color indication 1 Click Indicator Control on Setup Page 2 Select the Indicator on off Click Save when finished Click Cancel to quit the current settings The window returns to Setup Page without sav...

Page 89: ...Operating Instructions For assistance please call 1 800 272 7033 89 3 5 12 Status Status window displays general information about Network Camera Note When some trouble occurs the information is useful ...

Page 90: ...start Restart window restarts Network Camera with the parameters saved Restarting is required when the network parameters are changed 1 Click Restart on Setup Page 2 Click Restart Now Click Cancel to quit The window returns to Setup Page ...

Page 91: ...is stopped refer to page 124 Buffered Images are erased when performing Update Firmware 1 Download the proper firmware from the Network Camera Technical Support Site mentioned above 2 If Network Camera is accessible from the Internet temporarily disable access and connect Network Camera to the PC as the following figure This will eliminate any interruption during the Update Firmware Note When Netw...

Page 92: ...Operating Instructions 92 4 Click Update Firmware on Setup Page 5 Click Update Firmware Wait about one minute Note If you click Update Firmware operation cannot be canceled If canceled refer to page 124 ...

Page 93: ...e 7 Select a desired Firmware file including the path information and click Open 8 Make sure the desired firmware file name is selected correctly and click Update Firmware Restarting window is displayed and Network Camera restarts automatically Restart operation takes about one minute Confirm that the Update Firmware Version number is the latest number on Setup Page ...

Page 94: ...t 15 seconds Initializing takes about one minute Click Cancel to quit The window returns to Setup Page Notes Do not turn off the power during the Reset to Factory Default It may interrupt the Network Camera operation IP address and Subnet Mask should be set again after Resetting to Factory Default CLEAR SETTING button can also reset Network Camera to the Factory Default Refer to page 112 Internal ...

Page 95: ...Operating Instructions For assistance please call 1 800 272 7033 95 Section 4 Technical Guides ...

Page 96: ... dealer AC adaptor cord and Ethernet cable should be waterproofed Do the waterproof electric wiring work Do not expose the AC adaptor to the temperatures below 20 C 4 F or above 50 C 122 F AC adaptor cannot be operated under these circumstances Lightning can cause serious permanent damage to Network Camera Be sure that Network Camera is grounded in accordance with local electrical codes for your s...

Page 97: ... radio communications Open areas offer better performance Microwave ovens and some cordless telephones may interfere with wireless frequencies this Network Camera uses For better results install as far away from these devices as possible Many wireless devices on the same channel reduce the speed of communications Set 5 channels apart to prevent the bandwidth from overlapping If another wireless ne...

Page 98: ...tions In some areas commercial and industrial installations are regulated by local or state ordinances For such installations contact your local building department or building inspector for more details Ethernet cable External I O and Ground should be connected and threaded through Connector Cover Once you putty the cables External I O and Ground cannot be connected until you take the putty off C...

Page 99: ...he three screws in numerical order The remaining screw hole on the Connector Cover is used for attaching Sunshade Note Be sure to thread the AC adaptor cord through the hook 3 Attach the Sunshade by fastening the two screws Connector Cover Hook AC adaptor cord 1 2 3 Carefully insert the Rubber Cap into the hole gently pressing it into place using the end of the long tool ...

Page 100: ...tioning before puttying the cables Putties and Self Bonding tape cannot be used twice Check the length and the type of the Ethernet cable before fixing with putty 5 Cover the putties by rolling Self Bonding tape is used to mount Network Camera on a wall or ceiling so leave half the Self Bonding tape Three putties Last putty 5 10 mm 0 2 0 4 inches Seal cables with Self Bonding tape Do not cover the...

Page 101: ... described in this Operating Instructions follow generally accepted guidelines suitable for residential installations In some areas commercial and industrial installations are regulated by local or state ordinances For such installations contact your local building department or building inspector for more details Flexible Stand Mounting Tripod Mounting Attach Network Camera to the tripod using th...

Page 102: ...Attach Network Camera by screwing the threaded mount into the tripod mounting hole A mounting hole on the rear side is also available 3 Adjust the position of Network Camera and secure the Flexible Stand firmly 4 Roll up the cables and Flexible Stand with the Self Bonding tape accessories Refer to page 96 for waterproofing the cables 1 2 3 4 Caulk around Flexible Stand if necessary Self Bonding ta...

Page 103: ...the material of the ceiling 2 Attach Network Camera by screwing the threaded mount into the tripod mounting hole 3 Adjust the position of Network Camera and secure the Flexible Stand firmly 4 Roll up the cables and Flexible Stand with the Self Bonding tape accessories Refer to page 96 for waterproofing the cables 1 3 4 2 Caulk around Flexible Stand if necessary Self Bonding tape Waterproof the res...

Page 104: ...ner when you mount Network Camera CAUTION Drive mounting screws into the wall Be careful to avoid touching any metalwork metal wire laths etc conduits or electrical cables buried in the wall top bottom top top bottom bottom Ceiling Mounting Wall Mounting Flexible Stand Mounting top bottom ...

Page 105: ...e you are going to make holes 2 Make holes with an electric drill Insert plastic plugs customer provided into the holes and push them inside the holes with the hammer Note Mortar wall is easy to come off in drilling 3 Mount the Flexible Stand by using the screws accessories Change the drill depending on the concrete wall or the tiled wall Caulk around the holes if necessary Plastic Plug Hammer ...

Page 106: ...ts Electrically they must be able to provide a momentary contact closure Explanation of External I O Pin Function 1 GND 2 DC Power Output Terminal 12 16 V DC Maximum of 100 mA load drive is possible 3 External Sensor Input External Sensor Input receives the signal produced by the alarm sensors e g door sensor infrared ray sensor Those signals can activate Image Transfer in the Alarm mode feature o...

Page 107: ... RESULT IF A DEVICE IS CONNECTED TO THE EXTERNAL I O THAT EXCEEDS ITS ELECTRICAL CAPABILITY THE LOW VOLTAGE CURRENT CIRCUITS AND HIGH VOLTAGE CURRENT CIRCUITS ARE IN THE NETWORK CAMERA CIRCUIT THE QUALIFIED ELECTRICIAN SHOULD DO THE WIRING NOT BY YOURSELF INCORRECT WIRING COULD DAMAGE NETWORK CAMERA YOU COULD RECEIVE THE FATAL ELECTRIC SHOCK External I O Input Output are independent Output termina...

Page 108: ... four numbers 0 255 By far most common form is four decimal numbers e g 192 168 0 253 0 0 0 0 and 255 255 255 255 are not available Unavailable character set 1 Space and are not available Unavailable character set 2 Space and are not available Character set is like text text text space 0 1 2 3 4 5 6 7 8 9 ASCII Character Table A B C D E F G H I J K L M N O P Q R S T U V W X Y Z _ a b c d e f g h i...

Page 109: ...he Shift JIS character set for Japanese Network Camera screen may display the unreadable characters if the operating system or the entered character set is different from the language selected on Top View Image Setting window ª µ º ISO 8859 1 Character Table À Á Â Ã Ä Å Æ Ç È É Ê Ë Ì Í Î Ï Ð Ñ Ò Ó Ô Õ Ö Ø Ù Ú Û Ü Ý Þ ß à á â ã ä å æ ç è é ê ë ì í î ï ð ñ ò ó ô õ ö ø ù ú û ü ý þ ÿ ...

Page 110: ...ed Focus Lens Do not touch the Lens Cover Touching it may leave a fingerprint and can cause the image to be out of focus Do not pour the water to wash the unit or the Lens Cover of Network Camera Clean the Lens Cover with lens cleaning paper Do not use the chemical matters like alcohol soap benzine thinner wax petroleum hot water insecticide spray glass cleaner and so on They may bend the Connecto...

Page 111: ...Operating Instructions For assistance please call 1 800 272 7033 111 Section 5 Specifications and Troubleshooting ...

Page 112: ...an Tilt motors will set to the home position Notes Wireless network parameters IP address and Subnet Mask will be also set to factory default Wireless network parameters must be reconfigured When pressing the CLEAR SETTING button all buffered images are cleared Rubber Cap must be installed in the CLEAR SETTING button hole It protects the Network Camera s internal components from moisture damage 7 ...

Page 113: ...limited 2 Name Time 1 Camera Name NetworkCamera 3 and 7 1 to 15 Characters 2 Date and Time AM PM 24H AM PM 2 Date and Time Year Month Day Hour Minute No changing 3 Auto Adjustment No check 3 NTP Server Address or Host Name Blank 1 or 3 1 to 255 Characters Time Zone GMT 05 00 1 Authentication Enable None Security Administrator 2 ID Blank Required when setting Authentication Required when setting Au...

Page 114: ...ion 6 Image Transfer 1 Trigger Setting Non transfer 1 Non transfer Enable Always 1 Alarm Start time 00 00 00 Stop time 23 59 59 Day of the week setting All checked Alarm enable condition Rising 2 Secondary Time No check Alarm enable condition Rising 2 Capture Control 2 1 Always Operational between 5 Top View Image Setting 1 Language English US French German Italian Spanish Japanese etc 2 Top Page ...

Page 115: ...Active Mode SMTP Server Address or Host Name Blank Required when using Mail Required when using POP authentication Required when using POP authentication POP3 Server Address or Host Name Blank 1 or 3 1 to 255 Characters Login ID Blank 3 0 to 63 Characters Password Blank 3 0 to 63 Characters Required when using POP authentication 1 or 3 1 to 255 Characters Required when using Mail Required when usi...

Page 116: ...D Blank 3 0 to 63 Characters Password Blank 3 0 to 63 Characters Every Time One Time Upload File Name Blank Required when using FTP 3 1 to 234 Characters Data transfer method Over write setting Over Write to Fixed Upload File Name 1 65535 If necessary If necessary Login timing Every Time Required when using POP authentication Required when using POP authentication POP3 Server Address or Host Name ...

Page 117: ...egree 45 0 degree current Home Position 3 degree 45 0 degree current Maximum 0 degree 45 0 degree current 60 60 degree current Mail Not selected SMTP Server Address or Host Name Blank Required when using Mail 1 or 3 1 to 255 Characters Required when using Mail Required when using Mail From Reply Blank 4 5 to 63 Characters To Blank 4 5 to 63 Characters Subject Blank 2 and 7 0 to 44 Characters Text ...

Page 118: ... Only space and are unavailable in the ASCII characters 11 Update Firmware File Name Blank Required when using Update Firmware 8 Multi Camera Required when using Multi Camera No check IP Address or Host Name Blank 1 or 5 1 to 255 Characters 1 2nd Network Camera Required when using Multi Camera Required when using Multi Camera Required when using Multi Camera Required when using Multi Camera Requir...

Page 119: ... Focus Fixed 1 m 40 inches Infinity Caliber Ratio F No F1 8 Horizontal Angle 45 Exposure Auto Item Description Splash Resistant Standard IPX4 Video Compression JPEG 3 Levels Video Resolution 640 x 480 320 x 240 default 160 x 120 Buffered Image 1 About 560 frames 320 x 240 with time display Magnification 100 or 150 Frame rate in 60 Hz 2 Max 7 5 frames second 640 x 480 Max 15 frames second 320 x 240...

Page 120: ...Communication Network Camera operation Dimension HWD 116 mm 4 57 inches x 116 mm 4 57 inches x 88 mm 3 46 inches Excluding the antenna and protruding objects Weight 570 1 26 lb Only the unit Power AC adaptor Input 120 V AC 60 Hz Output 12 V DC 780 mA Consumption 6 5 W 8 W in Pan Tilt Scan Condition Operation temperature 20 C to 50 C 4 F to 122 F Storage temperature 25 C to 60 C 13 F to 140 F Humid...

Page 121: ...ss of the PC can be assigned on TCP IP Properties window to access through the steps in the TCP IP Properties Table on page 127 Confirm that the Network Configuration from setup program is enabled on Network window on page 58 When you set up Network Camera in Type 3 connect temporarily Network Camera in Type 1 Type 2 or Type 4 Antivirus software on the PC may interfere with the setup program Disab...

Page 122: ... the Setup CD ROM again The procedure on page 127 can be established if Network Camera has a defect Top Page does not appear in the Internet Connection Confirm that Default Gateway address is correct on Network window on page 58 The broadband router needs Port Forwarding IP Masquerade feature Refer to the broadband router s manual for details Packet Filtering of the broadband router may prohibit a...

Page 123: ...or your ISP Orange indicator continues blinking Orange indicator blinks when updating firmware on page 91 When the Update Firmware failed refer to page 124 Red indicator continues blinking If you cannot access Network Camera the Network Camera hardware may be defective Call our customer call center Image Transfer on e mail or FTP does not work Default Gateway and DNS server address should be set u...

Page 124: ...munication does not work Reconnect AC adaptor for Network Camera to recognize the change from wireless to wired communication or vice versa Update Firmware has not finished When Update Firmware is interrupted by power off or for network troubles and other problems follow the procedure below 1 Refer to page 91 for the Update Firmware About Network Camera Setup Problem Cause and Remedy No Top Page U...

Page 125: ...ait for a while The proxy server may prevent you from connecting directly to Network Camera set up not to use the proxy server Refer to page 26 for details Pan Tilt does not work including Click to Center and Preset Positioning Click Refresh on the web browser when the communication stops with Network Camera The image will refresh Other clients may be operating Pan Tilt Pan Tilt operation has reac...

Page 126: ...Bandwidth Usage to improve network traffic in viewing on the Multi Camera screen Refer to page 61 Suddenly image changes to JPEG Regularly Refresh The duration time to display Motion JPEG is limited on Top View Image Setting window on page 68 Only half of the image is displayed If using Internet Explorer 4 0 use Internet Explorer 5 0 or later The unreadable characters are displayed Use the operati...

Page 127: ... window Note When using Windows NT Windows 2000 and Windows XP log on as an administrator to access TCP IP Properties window TCP IP Properties Table Operating System Steps Windows 95 Windows 98 Windows Me Start Settings Control Panel Network Select TCP IP with adaptor in use Properties Specify an IP address Windows NT Start Settings Control Panel Network Protocols tab TCP IP Protocol Properties Se...

Page 128: ...TCP IP properties Set up the unique IP address which does not overlap other IP addresses on the network Overlapped IP addresses on the network cause the disorder of the network 6 Start up the web browser Enter http 192 168 0 253 in the address field and press Enter If Top Page appears Network Camera has no defect Note The proxy server may prevent you from connecting directly to Network Camera Refe...

Page 129: ...ect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Some wireless Network Cameras operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the wireless Network Camera should not be placed near or on top of a TV or V...

Page 130: ...vices such as pacemakers to determine if they are adequately shielded from external RF radio frequency energy The unit operates in the frequency range of 2400 MHz to 2483 5 MHz and the power output level is 0 1 watts Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be ...

Page 131: ...ecurity by encrypting data over radio waves so that it is protected as it is transmitted from one end point to another IEEE 802 11b IEEE 802 11b refers to the specifications developed by the IEEE for wireless network technology It provides 11 Mbps transmission in the 2 4 GHz band using only DS SS It allows the wireless communication without complicated cabling Infrastructure Infrastructure mode is...

Page 132: ...Operating Instructions 132 ...

Page 133: ...Operating Instructions 133 Index ...

Page 134: ...st Configuration Pro tocol 60 DNS server address 22 DS SS Direct Sequence Spread Spec trum 120 131 E E mail 75 77 81 Encryption WEP 34 131 Ethernet 10 Ethernet port 15 20 98 Ethernet switching hub 18 External Device Control Output 87 106 External I O 15 106 External Output Control 87 External sensor 106 External Sensor Input 106 F FCC and Other Information 129 File size of the image 61 Fixed Focus...

Page 135: ...o Point Protocol over Ethernet 19 Preset Button 48 49 Preset Positioning 48 83 Primary time 73 77 79 Private IP address 25 Putty 100 R Resolution 46 69 Restart 90 RJ 45 connector 120 S Screws 12 99 Screws for Flexible Stand 12 102 103 Secondary time 73 79 Security 11 40 64 66 Self Bonding tape 100 102 103 Serial Number 15 Setup CD ROM 12 13 Setup Page 53 Single Camera 44 Splash Resistant body 8 96...

Page 136: ...Operating Instructions 136 Wireless Router 37 Wireless window 32 ...

Page 137: ...Operating Instructions 137 ...

Page 138: ...ese locations do not repair consumer products When you ship the product Panasonic Servicenters are listed in the servicenter directory Call 1 800 272 7033 for the location of an authorized servicenter This Network Camera is designed for use in the United States of America Sale or use of this product in other countries areas may violate local laws After the limited warranty please contact our Conti...

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Panasonic HCM270, Operating Instructions Manual

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