17
Engli
sh
Problem
Possible cause
Action
While charging
The toothbrush can only
be used for a few minutes,
even if it is fully charged.
The main unit is not properly
inserted to the charger.
Make sure that the main unit guide is
correctly installed. (See page 14.)
Insert the main unit so the bottom of it
contacts the charging section of the
charger, and confirm that the charge
status lamp ( ) glows. (See page 9.)
The rechargeable battery has
reached its operating life.
(Approx. 3 years)
Replace the battery.
Contact the authorized service center
where purchased.
The battery capacity
lamp ( ) turns off
without blinking.
While using
The toothbrush does not
operate.
The appliance is used with
approximately 5 °C or lower.
Do not use the appliance with
approximately 5 °C or lower.
The toothbrush stops
operating every once in a
while.
The “30‑second brushing
notification timer function” is in
operation. (See page 8.)
This is not a malfunction.
Continue using it.
The vibration increases
gradually when pressing
the power switch.
The “Soft start function” is in
operation. (See page 8.)
This is not a malfunction.
Continue using it.
The toothbrush shaft
moves.
This is not a malfunction. (See page 10.)
If the problems still cannot be solved, contact the store where you purchased the unit or a service center
authorized by Panasonic for repair.
EW-DL34_ASIA.indb 17
2018/12/27 9:09:33
