Panasonic EP30005KU, Sales Manual

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Frequently Asked Questions
Q: What controls are most important to my customers?
First and foremost they want a massage that is effective but not painful in a bad way. Knowing
how to adjust intensity is very important. The easiest way is to recline the chair, having more of
their body weight rest on the rollers. You can also control it electronically by the “intensity”
control button. Finally, the back pad flips back, and that will be the most intense. Generally this
is used when you want to have effective grasping on the shoulders, or when you want a really
deep massage in one part of your body (such as your lower back).
Q: What types of massage can the chair give?
A: The chairs do 3 basic things:
- Knead —This upward and downward movement is designed to hit the “tsubo” or pressure
points on your back to alleviate pressure build up. The kneading is meant to help maximize the
circulation of your blood to and from the heart.
- Roll —The rolling function stretches the spine to temporarily relieve pressure on the discs in
your back. The massage mechanism runs along your spine in a curve, which we refer to by its
shape as an “S” curve. Not all massage chairs have the capability to roll in a curve movement.
In addition, The Real Pro Ultra is creating this curve electronically with Pressure Sensors, so
that it is accurately customized for every user.
- Tap —Rapid movements (up to 500 per minute) on your back, tapping helps dissipate stiffness
while easing tension on your muscles.
Q: How many massage heads does the chair have, and what does it matter?
The chair has 4 massage heads. Too many heads, or heads spaced too far apart, constrict
blood flow. Our heads are placed close together. When doing finger pressure massage, the 2
heads are engaged, when kneading or doing long stroke Swedish style massage, 4 heads are
used. Panasonic heads are soft give rubber material, and the diameter of your thumb.
Q: Does the chair have pre-programmed massages or manual massages?
A: Both. The chairs come with 4 pre-programmed massages, lasting 15 minutes each. They
vary from strong and deep Shiatsu styles, to gentle long stroke Swedish styles. They also vary
in intensity (which can be controlled manually) with combinations of kneading, tapping, and
rolling.
Q: Can I create my own massage?
Yes. The chair features a “self-program” mode that allows the user to customize how much
time they want to spend on each part of their back, and then store this information.
Q: Why do the arms not push at the same time?
A: So you can always take a hand out to make changes, and also for safety reasons
.