39
Problem
Possible cause
Action
The IONIC head
does not become
cool.
Use the appliance in an
ambient temperature
approximately 35 °C or
higher.
We recommend using
the appliance in an
ambient temperature
range of 15 °C –
35 °C.
The appliance has not
been charged.
Charge the
appliance.
(See page 20.)
The air inlet or air outlet
is blocked.
Do not block the air
inlet or air outlet.
COOLING mode has
been used continuously.
Do not use COOLING
mode continuously.
The IONIC head
becomes warm a
while after the power
is turned off.
After COOLING mode is
used, the IONIC head
temporarily becomes
warm for a while after the
power is turned off. This
is not a fault.
The IONIC head
does not vibrate.
The IONIC head does not
vibrate during AUTO
mode cooling or
COOLING mode.
Your hand is not touching
the ion inductive panel.
The skin detection
function is not
working. Please grip
the main body so that
your hand firmly
touches the ion
inductive panel when
you apply the
appliance to your
skin.
(See page 11.)
There is not sufficient
lotion in the cotton pad.
(In the case of using
toner or lotion)
Make sure that lotion
fully penetrates into
the inner side of the
cotton pad.
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