Panasonic EH-XS01, Operating Instructions Manual

Page: 13 / 88

13
English
Troubleshooting
Problem Possible cause Action
No steam is produced even about
1 minute or more after the power is
turned on.
The power plug or appliance plug is not
plugged all the way in.
Plug the power plug and appliance
plug securely all the way in.
There is no water in the water supply
tank.
Let the steamer cool down for at least
10 minutes, then supply water. (See
page 9.)
The steamer is not on a level surface.
The steamer is tilted.
Place the steamer on a desk or other
flat surface.
The lid is off. Attach the lid. (See page 12.)
The amount of steam has decreased.
There are calcium carbonate or limescale
deposits inside the steamer.
Contact an authorized service centre
for repair.
• While the steam is being produced, its
colour gets lighter and it is hard to see.
• There are hot water droplets flying
out with the steam.
You are using something else mixed in
with the water.
Let the steamer cool down for at least
10 minutes, then clean the inside of
the steamer. (See page 11.)
There is a hissing sound while the
steam is being is produced.
The sound is due to electrical discharge
and is not a problem.
Water leaks from the water outlet.
The water supply tank has been attached
and removed repeatedly.
Throw out the water inside the
steamer, then press down on the
water supply tank with the water in it
until a click is heard.
The steamer is tilted. Set the steamer so that it is flat.
The power plug is abnormally hot.
The power plug is not firmly inserted into
the outlet.
Use an outlet in which the power plug
fits snugly.
If the problems still cannot be solved, contact the store where you purchased the unit or a service centre authorized by Panasonic for
repair.
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