Panasonic EH-NE12, Manual

Page: 19 / 24

English
19
Troubleshooting
Problem Possible cause Action
During the hot air operation, cool air is
usually mixed, and even sparks appear.
(The spark is caused by the action of
thermoswitch as a protective device. It is
not a fault.)
•When dust blocks the air inlet and air outlet, the
thermoswitch will be started, and the cool air is
usually blown at the moment of start-up.
•The air inlet is blocked by hair or hand, etc.
•Clear away the
accumulated dust
(refer to P18 for the
direction).
•Do not block the air
inlet.
The plug is abnormally overheating.
The household outlet connected to the product
may be loose.
Please use a well-
conditioned household
outlet.
During operation, the unit outputs air
intermittently.
The cord is damaged.
Immediately stop using
it.
The cord is abnormally overheating.
Sparks appear in the ion outlet.
The electrode is stained and causes abnormal
noises.
Clean the parts in the
ion outlet (refer to P18
for the process).
Abnormal noises appear in the ion outlet.
During operation, the unit doses not
output air, and the interior gets red.
Immediately stop using
it.
During use, abnormal sounds and
vibration occur.
The main body and handle of the unit are
abnormally overheating.
The main body and handle of the unit are
deformed.
During use, the unit smells of burning.
If the problems still cannot be solved, contact the store where you purchased the unit or contact a service centre authorized by
Panasonic for repair.