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Panasonic DP-2330, Operating Instructions Manual

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Panasonic DP-2330 Operating Instructions Manual Download Page 215

Troubleshooting

215

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m S

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ing

If you do not hear a dial tone when the 

 key is pressed or the incoming call does not ring on

your machine (No automatic receive).

Checking the Telephone Line

1

Unplug the Telephone Line Cable from the
telephone jack that was supplied by the
telephone company.

2

Plug a different regular telephone into the
same telephone jack.

3

Check for dial tone through the handset.  If
there is still no dial tone, report it to your local
telephone company.

or

Call from another telephone to this number.  If
the telephone does not ring, report it to your
local telephone company.

MONITOR

Summary of Contents for DP-2330

Page 1: ...inting Journals and Lists Appendix Operating Instructions Digital Imaging Systems Model No English Before operating this equipment please read these instructions completely and keep these operating in...

Page 2: ...4530 6030 User Information Company Name Address Dept City State Zip Code Tel No Fax No Internet Parameters See page 122 EMAIL Address SMTP Server Name or SMTP Server IP PORT No SMTP AUTH Name SMTP AU...

Page 3: ...stribution System When your machine is installed with the Fax Communication Board DA FG600 and the Internet Fax Kit DA FG300 for DP 2330 3030 DA FG600 for DP 3530 4530 6030 options your machine will a...

Page 4: ...d Transmission 27 2 Sided Transmission Receiving 27 On Hook Dialing 28 Transmission Reservation 29 Redialing 31 Receiving Documents 32 General Description 32 Automatic Reception 32 Manual Reception 32...

Page 5: ...g 66 General Description 66 Setting the Sub Address into a Address Book Number 67 Sending a Fax with Sub Address 69 Using Manual Number Dialing 70 Using Sub Address Temporarily 71 Fax Cover Sheet 73 G...

Page 6: ...d Transmission 117 Important Information 118 User Parameters 120 Setting the User Internet Parameters 120 Setting the Internet Parameters 122 Setting the User Parameters for the LAN Interface 122 Send...

Page 7: ...a PC to a G3 Fax Machine 171 Printouts and Reports 173 Setting the Dialing Method Tone or Pulse 175 General Description 175 Adjusting the Volume 176 General Description 176 Setting the Monitor Volume...

Page 8: ...ing 207 Information Codes 209 Verification Stamp 212 Checking the Telephone Line 215 Specifications 217 FCC Notice for User in USA 219 Notice to User in Canada 221 Glossary 223 ITU T Image No 1 230 In...

Page 9: ...MPT TO SERVICE THIS DEVICE DUE TO POSSIBLE EYE INJURY CAUTION USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE T...

Page 10: ...lowing DO NOT USE THIS PRODUCT NEAR WATER FOR EXAMPLE NEAR A BATH TUB WASH BOWL KITCHEN SINK OR LAUNDRY TUB IN A WET BASEMENT OR NEAR A SWIMMING POOL AVOID USING A TELEPHONE OTHER THAN A CORDLESS TYPE...

Page 11: ...e machine Do not install the machine near heating or an air conditioning unit Avoid exposure to direct sunlight Install the machine on a flat surface leave at least 4 inches 10 cm of space between the...

Page 12: ...LAN 10Base T 100Base TX Cable Not included Ethernet Token Ring Bridge Optional Order No UE 204006 RJ 11C Telephone Jack Plug one end of the telephone line cable into the RJ 11C telephone jack supplie...

Page 13: ...Lamp Illuminates when connected to the LAN Lamp will not turn ON if LAN cable is defective contains breaks RJ 11C Telephone Jack Plug one end of the telephone line cable into the RJ 11C telephone jack...

Page 14: ...Panel Display PRINT DATA LED Green STATUS LED Red ACTIVE LED Green Used to select the FAX EMAIL mode ON LINE Indicator Blinks When sending or receiving FAX Email communication Ex DP 6030 Lights Machin...

Page 15: ...smission email communication or a manual fax reception Keypad Used for manual number dialing recording phone numbers and numerical entries Tone Key Used to temporarily change the dialing mode to Tone...

Page 16: ...memo 16...

Page 17: ...he machine stops Place a book or an original Face Down on the Platen Glass aligning it with the arrow mark on the original size guides Sending Non Standard Size Documents When transmitting non standar...

Page 18: ...n to the preset settings Your machine is preset to Normal contrast If you wish to send a document with lighter contrast change the setting to Lighter If you wish to send a document with darker contras...

Page 19: ...nge the preset Resolution position change the setting of Fax Parameter No 02 See page 190 3 If you send a photographic original with gray tones set the Resolution to Fine or S Fine 406 x 391 dpi and t...

Page 20: ...iginal s 2 Sided scanning selection control is available for the user depending on the original layout The following selections are available for the 2 Sided scanning option Long Edge 2 Sided scanning...

Page 21: ...ode 2 SIDED ORIGINAL X STAMP File Type and Name 3 4 5 2 1 Stop Key Clear Key Place original s Press the FAX EMAIL Key Press the MODE SETTING Button Select the SEND MODE or adjust the desired Parameter...

Page 22: ...rs or Email addresses should be registered in advance See page 180 LINK_P22 2 MANUAL NUMBER DIALING Facsimile Enter the telephone number Ex Email Enter the Email address using the QWERTY KEYBOARD Ex a...

Page 23: ...mber You can search and edit an Address Book entry as follows Flatbed Scanning Searching and Editing the Address Book Search the directory using the Local address book or the Global directory services...

Page 24: ...O field 1 Press and the buttons then enter the Email address 2 Confirm the destinations DESTINATIONS Select the address tab Edit the email address when using manual number dialing Delete the selected...

Page 25: ...machine s memory Then starts to dial the telephone number If the transmission fails your machine will re transmit the remaining unsuccessful page s automatically NOTE 1 While storing the File Number...

Page 26: ...ing the stored documents The percentage varies and is dependent on the type of documents you are storing machine settings or whether an optional memory card is installed 3 An Information Code will be...

Page 27: ...capabilities Duplex Scan 2 Sided Original on the Basic Menu 2 Sided Original ON Duplex Print Fax Parameter No 095 DUPLEX PRINT set to Duplex Print Valid Default Position is Invalid NOTE 1 Rotation XMT...

Page 28: ...ge to Tone dialing in the middle of dialing press represented by a The dialing mode will be changed from Pulse to Tone after dialing the digit Ex 9 PAUSE TONE 5551234 On Hook Dialing 1a Place original...

Page 29: ...e urgent documents 1 Your machine is On Line the ON LINE lamp is blinking or printing received documents 2a Place original s face up on the ADF or 2b Place a book or an original face down on the Plate...

Page 30: ...vation To cancel the direct transmission reservation 1 Make sure the document is on the ADF 2 3 and then remove the document from the ADF MMM dd yyyy 15 00 No 013 Ready To Fax Original Set FILE TYPE A...

Page 31: ...detected the machine will redial only one time During that time a message will appear as shown to the right A file number is shown in the upper right hand corner of the display if it is a memory tran...

Page 32: ...See page 191 You may wish to receive documents manually if you use the telephone line in your office primarily as a personal telephone and occasionally for your facsimile machine To receive documents...

Page 33: ...into multiple pages with no reduction To receive documents manually 1 When the telephone rings lift the handset See Note 1 If you hear a beep the sound tells you that someone wants to send a document...

Page 34: ...the received document is extremely long over 39 longer than the recording paper the document will be divided into separate pages and print without reduction 2 Fixed Reduction You can pre determine th...

Page 35: ...on top of the next page NOTE 1 If the reduction method is set to the Automatic Reduction mode the document is printed out with no reduction when printing out separate pages If the reduction method is...

Page 36: ...hat moment will be printed out 2 If you wish to turn off the substitute reception function change the setting of Fax Parameter No 22 to Invalid See page 191 Substitute Memory Reception 1 When the mach...

Page 37: ...Deferred Communication Polling Advanced Communication Select Mode Edit File Mode Print Out changes to the Address Book display 3 2 1 Stop Key Clear Key Place original s Press the FAX EMAIL Key Press...

Page 38: ...E AND NAME See page 20 and 131 DEFERRED COMM Setting the Deferred Transmission See page 42 Setting the Deferred Polling See page 44 MMM dd yyyy 15 00 0 Ready To Fax Original Set FILE TYPE AND NAME 1 2...

Page 39: ...83 Ledger Email XMT See page 129 Delivery Notice See page 112 BASIC MENU POLLING POLLED MAILBOX SUB ADDRESS TRANSMIT PRINT OUT STD FINE TEXT PHOTO MEMORY XMT ADDRESS BOOK S FINE 600dpi LIGHTER DARKER...

Page 40: ...r List See page 206 Individual XMT Journal BASIC MENU DELETE FILE PRINT FILE FILE LIST CHANGE TIME STN ADD DOCUMENT RETRY INCOMP FILE PRINT OUT STD FINE TEXT PHOTO MEMORY XMT ADDRESS BOOK S FINE 600dp...

Page 41: ...tination automatically batching and transmitting them in a single phone call The following is an example of Real time Batch Transmission See Note 1 Delayed Batch Transmission Assign a time for batch t...

Page 42: ...FAX EMAIL mode General Description Deferred Transmission 1a Place original s face up on the ADF or 1b Place a book or an original face down on the Platen Glass 2 3 MODE SETTING DEFERRED COMM BASIC ME...

Page 43: ...pad and press Use a 4 digit 24 hour clock Ex 11 30 p m and 5 Dial by any combination of the following methods Manual Number Dialing press after each station is entered up to 70 stations Address Book D...

Page 44: ...and press Ex and MODE SETTING DEFERRED COMM BASIC MENU TRANSMIT POLLING PRINT OUT STD FINE TEXT PHOTO MEMORY XMT ADDRESS BOOK S FINE 600dpi LIGHTER DARKER TEXT PHOTO DEFERRED COMM POLLING ADV COMM SEL...

Page 45: ...To change or cancel the Deferred Communication settings see page 101 to 103 5 Dial by any combination of the following methods Manual Number Dialing press after each station is entered up to 70 stati...

Page 46: ...ry will be erased automatically To retain the documents in memory so that they can be polled repeatedly change Fax Parameter No 27 POLLED FILE SAVE to Valid Make sure that the FAX EMAIL lamp is ON If...

Page 47: ...me polled file see page 105 3 If you have set the polling password in Fax Parameter No 26 the password will appear on the display You can still change the password temporarily by overwriting it with a...

Page 48: ...it polling password and then press See Note 1 Ex and press MODE SETTING POLLING ADV COMM BASIC MENU POLLING POLLED MAILBOX SUB ADDRESS TRANSMIT PRINT OUT STD FINE TEXT PHOTO MEMORY XMT ADDRESS BOOK S...

Page 49: ...l the other station even though your machine has a password 4 Dial by any combination of the following methods Manual Number Dialing press after each station is entered up to 70 stations Address Book...

Page 50: ...ed transmission sequence or an additional address book entry To set a Program Key for Group Dialing General Description Setting for Group Dialing 1 2 3 Function Mode Select A Function GENERAL SETTINGS...

Page 51: ...r Program Keys by repeating the procedures from Step 3 or return to standby by pressing OK CAPS OK Group Dial Enter Key Name PROG A _ OK AFRICA ASIA AMERICA ANTARTICA APOLLO BERLIN BRAZIL OK CANCEL Gr...

Page 52: ...Ex PRO POLL and press Function Mode Select A Function GENERAL SETTINGS FAX EMAIL SETTINGS COPIER SETTINGS PRINTER SETTINGS SCANNER SETTINGS FAX EMAIL SETTINGS 01 Program Keys Program Keys Select An It...

Page 53: ...ication See page 46 Polling Communication See page 48 7 You can now set other Program Keys by repeating the procedures from Step 3 or return to standby by pressing OK BASIC MENU TRANSMIT POLLING PRINT...

Page 54: ...the Group Dial you wish to change and press Ex GROUP A and press Function Mode Select A Function GENERAL SETTINGS FAX EMAIL SETTINGS COPIER SETTINGS PRINTER SETTINGS SCANNER SETTINGS FAX EMAIL SETTING...

Page 55: ...d press See Note 1 Ex NEW GROUP and press 6 Enter the new Key Name up to 15 characters and press See Note 1 Ex NEW GROUP and press 7 Enter the Address Book Dialing Press the Address Book Dialing you w...

Page 56: ...an now erase other Program Keys by repeating the procedures from Step 4 or return to standby by pressing Function Mode Select A Function GENERAL SETTINGS FAX EMAIL SETTINGS COPIER SETTINGS PRINTER SET...

Page 57: ...idential fax using 50 different confidential codes 3 If the memory overflows the machine will stop receiving and release the line 4 We recommend that optional flash memory card be installed when this...

Page 58: ...dential Code and press Ex and press MODE SETTING POLLING ADV COMM BASIC MENU POLLING POLLED MAILBOX SUB ADDRESS TRANSMIT PRINT OUT STD FINE TEXT PHOTO MEMORY XMT ADDRESS BOOK S FINE 600dpi LIGHTER DAR...

Page 59: ...ilbox Facsimile Features 5 Dial by any one of the following methods Manual Number Dialing press after each station is entered up to 70 stations Address Book Dialing up to 200 stations Ex 6 7 If necess...

Page 60: ...ter a 4 digit Confidential Code and press Ex and press 4 Dial by any one of the following methods Manual Number Dialing press after each station is entered up to 70 stations Address Book Dialing up to...

Page 61: ...fidential mailbox 2 Up to 20 Mailbox files can be stored in memory So you can receive the confidential fax using 20 different confidential codes 3 If the memory overflows the machine will stop receivi...

Page 62: ...nt in Your Machine s Mailbox 1a Place original s face up on the ADF or 1b Place a book or an original face down on the Platen Glass 2 3 4 Enter a 4 digit Confidential Code and press Ex and press 5 The...

Page 63: ...CONF POLLED FILE SAVE is changed to Valid Printing Out a Confidential Document from Your Machine s Mailbox 1 2 3 Enter the Confidential Code of the document you want to print and then press Ex and pr...

Page 64: ...using Confidential Code Make sure that the FAX EMAIL lamp is ON If not press to select the FAX EMAIL mode Deleting a Confidential Document Stored in Your Machine s Mailbox 1 2 3 Enter a 4 digit Confi...

Page 65: ...ct the FAX EMAIL mode 1 2 3 4 MODE SETTING POLLING ADV COMM BASIC MENU POLLING POLLED MAILBOX SUB ADDRESS TRANSMIT PRINT OUT STD FINE TEXT PHOTO MEMORY XMT ADDRESS BOOK S FINE 600dpi LIGHTER DARKER TE...

Page 66: ...90 895 990 7000 8000 9000 see Note 2 Sub Addressing Reception DX 600 800 and DP 180 190 1810F 1820E 1820P 2000 2310 2330 2500 3000 3010 3030 3510 3520 3530 4510 4520 4530 6010 6020 6030 UF 7000 8000 9...

Page 67: ...uses spaces FLASH and Sub address Ex Telephone number 5551234 Sub address 2762 Enter as Function Mode Select A Function GENERAL SETTINGS FAX EMAIL SETTINGS COPIER SETTINGS PRINTER SETTINGS SCANNER SET...

Page 68: ...Address Book Number NOTE 1 separates the Sub address from the Telephone number and is indicated by an s in the display 4 And then continue to enter the station name key name and favorite key setting...

Page 69: ...the FAX EMAIL mode Sending a Fax with Sub Address 1a Place original s face up on the ADF or 1b Place a book or an original face down on the Platen Glass 2 Ex 3 The document is stored into memory and...

Page 70: ...Place original s face up on the ADF or 1b Place a book or an original face down on the Platen Glass 2 Enter the telephone number press then enter the Sub address up to 20 digits Up to 36 digits inclu...

Page 71: ...up to 20 digits and then press Ex and press MODE SETTING POLLING ADV COMM BASIC MENU POLLING POLLED MAILBOX SUB ADDRESS TRANSMIT PRINT OUT STD FINE TEXT PHOTO MEMORY XMT ADDRESS BOOK S FINE 600dpi LI...

Page 72: ...press Ex and press 6 Dial by any one of the following methods Manual Number Dialing press after each station is entered up to 70 stations Address Book Dialing up to 200 stations 7 OK 1 2 3 4 5 OK Sub...

Page 73: ...not press to select the FAX EMAIL mode General Description Using the Fax Cover Sheet 1a Place original s face up on the ADF or 1b Place a book or an original face down on the Platen Glass 2 3 Page 1...

Page 74: ...ber of pages column of the journals 4 When the Fax Cover Sheet setting is set to On the Quick Memory XMT feature is disabled 4 Cover Sheet is not attached or Cover Sheet is attached 5 6 Dial by any on...

Page 75: ...00 2 Message To SALES DEPT 3 Message From PANASONIC 201 555 1212 4 02 Page s Following This Cover Page 1 Starting time of communication 2 Recorded name in the Address Book station 3 Your LOGO up to 25...

Page 76: ...e shared with the other compatible Panafax machine s If the password in your machine does not match the receiving password in the other compatible Panafax machine s the reception will fail Once you se...

Page 77: ...directly from the keypad and press or key Function Mode Select A Function GENERAL SETTINGS FAX EMAIL SETTINGS COPIER SETTINGS PRINTER SETTINGS SCANNER SETTINGS FAX EMAIL SETTINGS 04 Key Operator Mode...

Page 78: ...n See page 81 for details 2 To change the password press in step 4 Then re enter a new one 5 Enter a 4 digit Transmission Password and press Ex and press 6 password is not checked or password is check...

Page 79: ...number directly from the keypad and press or key Function Mode Select A Function GENERAL SETTINGS FAX EMAIL SETTINGS COPIER SETTINGS PRINTER SETTINGS SCANNER SETTINGS FAX EMAIL SETTINGS 04 Key Operato...

Page 80: ...each reception It is always OFF or ON until you change the setting 2 To change the password press in step 4 Then re enter a new one 5 Enter a 4 digit Receiving Password and press Ex and press 6 passw...

Page 81: ...the FAX EMAIL mode Using Password Transmission 1a Place original s face up on the ADF or 1b Place a book or an original face down on the Platen Glass 2 3 4 password is not checked or password is chec...

Page 82: ...combination of the following methods Manual Number Dialing press after each station is entered up to 70 stations Address Book Dialing up to 200 stations For details see page 22 Ex 7 If your machine s...

Page 83: ...Fax Parameter number directly from the keypad and press or key 5 Enter a 4 digit RCV to Memory Password and then press Ex and press Function Mode Select A Function GENERAL SETTINGS FAX EMAIL SETTINGS...

Page 84: ...Receive To Memory 84 Setting the RCV To Memory Password 6...

Page 85: ...e page 217 on Image Memory Capacity Setting RCV To Memory 1 2 3 4 MODE SETTING BASIC MENU PRINT OUT STD FINE TEXT PHOTO MEMORY XMT ADDRESS BOOK S FINE 600dpi LIGHTER DARKER TEXT PHOTO DIRECT GET EMAIL...

Page 86: ...Fax Message In Memory AFRICA ASIA AMERICA ANTARTICA APOLLO BERLIN BRAZIL MODE SETTING BASIC MENU PRINT OUT STD FINE TEXT PHOTO MEMORY XMT ADDRESS BOOK S FINE 600dpi LIGHTER DARKER TEXT PHOTO DIRECT G...

Page 87: ...in Step 4 2 Once the RCV TO MEMORY feature is set to ON the password cannot be changed Fax Parameter No 037 will not be selectable on the LCD display If you wish to change the password set the RCV TO...

Page 88: ...Fax Parameter or Press and enter the Fax Parameter number directly from the keypad and press or key Function Mode Select A Function GENERAL SETTINGS FAX EMAIL SETTINGS COPIER SETTINGS PRINTER SETTINGS...

Page 89: ...Code Access 89 Selecting the Access Method Prefix or Suffix Facsimile Features 5 for suffix code or for prefix code 6 Suffix Prefix None Fax Parameters Select And Press OK PIN Code Access Suffix Prefi...

Page 90: ...a book or an original face down on the Platen Glass 2 Dial by any combination of the following methods Manual Number Dialing press after each station is entered up to 70 stations Address Book Dialing...

Page 91: ...g the number 2 This feature is not available when dialing a number by using Off Hook or On Hook Direct Dialing mode 5 or Your machine stores the document and starts dialing the PIN code and telephone...

Page 92: ...en a match is found your machine will start receiving the document If a match is not found your machine will cancel the reception and an Information Code 406 will be recorded on the Journal General De...

Page 93: ...et your machine might not be able to receive from some models To set your ID number see page 179 4 Press or to scroll the display to the desired Fax Parameter or Press and enter the Fax Parameter numb...

Page 94: ...For details on how to setup the Department Codes refer to Operator Instructions for Copier If you wish to use the Department Code function please ask your authorized Panasonic dealer to activate this...

Page 95: ...the desired Fax Parameter or Press and enter the Fax Parameter number directly from the keypad and press or key 5 6 01 Fax Parameters 077 Department Code 01 Fax Parameters SET START Invalid Fax Parame...

Page 96: ...artment Code and press 3 Dial by any combination of the following methods Manual Number Dialing press after each station is entered up to 70 stations Address Book Dialing up to 200 stations Ex 4 5 The...

Page 97: ...amp is ON If not press to select the FAX EMAIL mode Printing a Department Code Journal 1 2 MODE SETTING PRINT OUT BASIC MENU PROGRAM LIST FAX PARAMETER LIST JOURNAL ADDRESS BOOK LIST IND XMT JOURNAL P...

Page 98: ...4903C0000 30 OK 011 011 045 00 08 15 XMT SERVICE DEPT MMM dd 13 10 C0044903C0000 TOTAL PAGES 000012 TOTAL TIME 00 08 28 PANASONIC DP xxxx HEAD OFFICE 201 555 1212 JOURNAL DATE MMM dd yyyy TIME 15 00 P...

Page 99: ...ess to select the FAX EMAIL mode General Description Printing or Viewing a File List 1 2 3aTo print the File List 3bTo view the File List or repeatedly until the display shows the file you want to vie...

Page 100: ...3 SALES DEPT TOKYO PANASONIC DP xxxx HEAD OFFICE 201 555 1212 1 File number If the file is now being executed a is indicated on the left of the file number 2 Communication type 3 Stored date time Date...

Page 101: ...DIT FILE MODE BASIC MENU DELETE FILE PRINT FILE FILE LIST CHANGE TIME STN ADD DOCUMENT RETRY INCOMP FILE PRINT OUT STD FINE TEXT PHOTO MEMORY XMT ADDRESS BOOK S FINE 600dpi LIGHTER DARKER TEXT PHOTO D...

Page 102: ...ation of a File 5 To delete the station s press or key until the station you want to delete appears Then press or To add additional station s press and select the station s that you want to add from t...

Page 103: ...a File 1 2 3 Select the file that you want to delete and press 4 MODE SETTING EDIT FILE MODE BASIC MENU DELETE FILE PRINT FILE FILE LIST CHANGE TIME STN ADD DOCUMENT RETRY INCOMP FILE PRINT OUT STD FI...

Page 104: ...ument s will remain in memory even after printing the file MODE SETTING EDIT FILE MODE BASIC MENU DELETE FILE PRINT FILE FILE LIST CHANGE TIME STN ADD DOCUMENT RETRY INCOMP FILE PRINT OUT STD FINE TEX...

Page 105: ...aten Glass 2 3 4 Select the file that you want to add document s to and press 5 Your machine will start storing the document s into a file MODE SETTING EDIT FILE MODE BASIC MENU DELETE FILE PRINT FILE...

Page 106: ...er No 031 to Valid all incomplete files will remain in the memory To avoid memory overflow please check the memory content frequently We recommend that optional flash memory card is installed when thi...

Page 107: ...age of the General Settings List printout To print the General Settings List follow the steps below For DP 2330 3030 Press Input ID Code For DP 3530 4530 6030 Press Input ID Code Your machine can be s...

Page 108: ...ue Host name must be registered within your network s DNS Domain Name System server Example Internet_Fax fax01 panasonic com 2 By default the machine requires the IP Address of the DNS Server and prom...

Page 109: ...can be Internet_Fax panasonic com 2 By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and POP Server Names If the DNS Server is not available change t...

Page 110: ...age of the General Settings List printout by pressing For DP 2330 3030 Press Input ID Code For DP 3530 4530 6030 Press Input ID Code User Information Company Name Address Dept City State Zip Code Tel...

Page 111: ...emails Up to 40 characters 19 Default Domain Specify the Domain Name up to 50 characters to be added to frequently used or incomplete outgoing email addresses i e yourcompany com 20 Selectable Domain...

Page 112: ...ust request a Message Disposition Notification when sending the message itself to a device supporting this notification function Several email applications such as Eudora and Outlook Express support a...

Page 113: ...our Network Administrator to reserve the IP Address The Domain Name of the machines and other record information must be properly registered in the DNS server Further more in common cases only email a...

Page 114: ...y depending on its setup configuration However if the received email includes a file attachment in a format other than TIFF F such as PDF Word Excel Power Point your machine prints an error message in...

Page 115: ...its auto dialer and will route the documents to the corresponding stations email address s and or telephone number s 2 If no sub address is specified then your machine tries to match the originating...

Page 116: ...iances However the no object security technique has gained widespread and dominant use over the Internet due to several reasons 1 Internet mail is a multi hop store and forward architecture and use of...

Page 117: ...to this email Using the Sub address specified by the originating fax machine your machine can then route the received documents to the remote machine via an email which can then relay these documents...

Page 118: ...at you follow up with a telephone call to confirm reception 4 Documents cannot be transmitted correctly if the destination Mail Server does not conform to the MIME protocol Erroneous mail may not be r...

Page 119: ...the following URL addresses http panasonic co jp pcc en Note If the document s being sent are in the PDF format the following message is shown instead An image data in PDF format has been attached to...

Page 120: ...chine TCP IP Address of the Default Gateway Email Address of your machine Name or IP Address of the Default SMTP mail server Setting the User Internet Parameters 1 2 3 Input identification code and pr...

Page 121: ...eral Settings to No For DP 2330 3030 Press Input ID Code For DP 3530 4530 6030 Press Input ID Code Then enter the IP Address instead 5 Press or to scroll the display to the desired User Internet Param...

Page 122: ...ddress of the LDAP Server with Port Number 17 LDAP User Name Login Name assigned to your machine Up to 40 characters 18 LDAP Password Password assigned to your machine Up to 10 characters 19 LDAP Sear...

Page 123: ...tion 38 Insert Email Text The email text can be changed Requires an authorized service provider to activate this feature Up to 40 characters 40 49 Relay Domain 01 10 Enter up to 10 Domain Name s that...

Page 124: ...x abc panasonic com or 3bEnter the User portion of the email address and press The machine will complete the email address with the Default Domain preprogrammed in the User Internet Parameters i e wil...

Page 125: ...machine to perform the email address completion the Fax Parameter No 160 DEFAULT DOMAIN must be set to Valid and the DEFAULT DOMAIN must be preprogrammed in the User Internet Parameters See page 194 5...

Page 126: ...ace a book or an original face down on the Platen Glass 2 Press the appropriate Index Tab Ex 3 Press the key name for the desired station Ex 4 If the key name for the station that you want to send to...

Page 127: ...r any reason the email may be returned undelivered otherwise no reply will be printed 3 The unit will accept a combination of email address and PSTN dialing numbers 5 The document s begin to store int...

Page 128: ...unit will accept a combination of email addresses and PSTN dialing numbers 4 The QUICK MEMORY TRANSMISSION is disable if multipe stations are set Multi Email Station Addressing Broadcasting 1 Set docu...

Page 129: ...e communication will fail when the temporary setting LEDGER EMAIL XMT of the Select Mode is set to its default position ON To send without reduction follow the steps below Make sure that the FAX EMAIL...

Page 130: ...ations Ex 5 The document s is stored into memory with a file number The machine then connects to the LAN and transmits the Ledger size document s After the document s are sent the Ledger Email Transmi...

Page 131: ...e Name 1a Place original s face up on the ADF or 1b Place a book or an original face down on the Platen Glass 2 3 File Type and Name 4aSelect TIFF or PDF File Type and When you select or the File Name...

Page 132: ...press 5 6 Enter email address by any combination of the following methods Manual Number Dialing press after each station is entered up to 70 stations Address Book Dialing up to 200 stations Ex PANASON...

Page 133: ...dd MMM yyyy 14 52 54 0900 from nwpc31 rdmg mgcs mei co jp 172 21 22 51 The following addresses had delivery problems error nwr39 rdmg mgcs mei co jp unrecoverable error Transcript of session follows...

Page 134: ...mail server simplifies the process of entering multiple locations and allows you to send to an unlimited number of email addresses with one easy operation Ask your Network System administrator for inf...

Page 135: ...email can only be received and printed unattended Internet Fax Received on a PC Figure 1 Outlook Express Inbox Sample The Subject column in the above example shows samples of email messages received...

Page 136: ...Viewer into your PC from the following URL addresses http panasonic co jp pcc en License agreement of Panasonic s TIFF F Image Viewer application You must carefully read the license agreement before i...

Page 137: ...parameter is set to 1 Invalid the machine will not retrieve it but displays the number of mails on the POP server No 148 DEL POP Receive MAIL Select whether the email is deleted from the POP server a...

Page 138: ...erase the time interval and then re enter the correct value 6 7 Select the desired setting and press Press 8 Select the desired setting and press Press 01 Fax Parameters 146 POP Timer 01 Fax Parameter...

Page 139: ...l need to delete mails from the POP server periodically POP servers allocate a certain amount of space per account and if mail is not deleted regularly your mail box will overflow and new incoming mai...

Page 140: ...query the POP server for new mail at the interval specified by Fax Parameter No 146 If new mail has arrived at POP server the machine will not retrieve it but displays the number of mails on the POP...

Page 141: ...tting the POP Email Retrieval Key 1 2 3 4 Enter the POP user name up to 40 characters and press Ex POP1 Function Mode Select A Function GENERAL SETTINGS FAX EMAIL SETTINGS COPIER SETTINGS PRINTER SETT...

Page 142: ...d to retrieve mail 5 Enter the POP key name up to 15 characters and press By default the POP key name is the first 15 characters of the POP user name If you do not want to change it press 6 Enter the...

Page 143: ...Retrieval Key 1 Press the Program key programmed for POP Retrieval Key Ex POP1 If the POP User Account Name is not entered in the Program Key enter the POP User Name up to 40 characters 2 If the POP...

Page 144: ...rver received new mail the machine will display the number of mails on the server then receive and print the email POP RCV No New Mail AFRICA ASIA AMERICA ANTARTICA APOLLO BERLIN BRAZIL RCV On Line LA...

Page 145: ...user name and or email address appears in the From field of the email message General Description Setting the Sender Selection 1 2 3 Input identification code and press Function Mode Select A Function...

Page 146: ...ey 5 6 Select the Sender Selection Key No 01 24 Ex 01 7 Enter your User Name max 25 characters by using character keys and press Ex 01 Fax Parameters 145 SENDER SELECTION 01 Fax Parameters SET START I...

Page 147: ...ernet Fax Features 8 Enter an email address to be printed on the From field of the email message max 60 characters and press Ex abc panasonic com 9 To record another User Name repeat Steps 6 to 8 To r...

Page 148: ...g Document with Sender Selection 1a Place original s face up on the ADF or 1b Place a book or an original face down on the Platen Glass 2 Enter email address or telephone number See Note 1 3 4 Press o...

Page 149: ...NU PROGRAM LIST FAX PARAMETER LIST JOURNAL ADDRESS BOOK LIST IND XMT JOURNAL PRINT OUT STD FINE TEXT PHOTO MEMORY XMT ADDRESS BOOK S FINE 600dpi LIGHTER DARKER TEXT PHOTO DEFERRED COMM POLLING ADV COM...

Page 150: ...TIME 15 00 P 02 SENDER SELECTION LIST 1 2 3 NO USER NAME EMAIL ADDRESS 01 Panafax Sales sales panasonic com 02 Panafax Service service panasonic com 03 Panafax Accounting account panasonic com 24 Pan...

Page 151: ...perform a Numeric ID TSI frame information query within its auto dialer and to route the received document s to the corresponding stations email address s or telephone number s No 154 Routing Header F...

Page 152: ...n Address Book numbers Entering Address Book Dialing Numbers for Inbound Routing 1 2 or FAX EMAIL SETTINGS 00 Address Book 00 Print Address Book List 01 Add Telephone Number 02 Add EMAIL Address 03 Mo...

Page 153: ...maining steps as they are the same for adding Email Addresses and Telephone numbers 5 then enter the key name up to 15 characters By default the key name is the first 15 characters of the station s na...

Page 154: ...Selecting whether to add to the favorites 7 or then enter the Sub Address up to 20 characters Ex 8 then enter a Numeric ID TSI up to 20 characters Ex 9 To return to standby press OK NO YES Add Teleph...

Page 155: ...r place i e your home at night or during a holiday Setting Fax Forward 1 First register the destination telephone number or email address into the Address Book See page 180 2 3 4 Input identification...

Page 156: ...eive a document if the memory of your machine overflows or is about 95 used 4 When the Fax Forward feature is set the Manual POP Reception will not be available See pages 140 and 143 5 Press or to scr...

Page 157: ...cument Distribution System Fax Forward Using Document Distribution System 1 Setup the Fax Forward setting by following steps 1 to 6 See page 155 2 then enter the email address of the DDS Server into t...

Page 158: ...Parameter See page 190 or Press and enter the Fax Parameter number directly from the keypad and press or key Function Mode Select A Function GENERAL SETTINGS FAX EMAIL SETTINGS COPIER SETTINGS PRINTER...

Page 159: ...OTE 1 Your machine sends the Internet Fax Return Receipt only when receiving from another Panasonic brand Internet Fax It will not confirm email sent from a PC The default setting for this parameter i...

Page 160: ...to a Relay Station with the telephone number of the End Receiving Station s After the Relay Station completes its transmission to the End Receiving Station your PC or your machine receives a COMM Jour...

Page 161: ...m the Relaying Internet Fax to its Manager s Email Address which is programmed in the Relaying Internet Fax machine s User Parameters See page 122 To use the Internet Relayed Transmission just follow...

Page 162: ...dney 61 2 111 1234 Singapore Relay Table 3 Sample Parameter and Address Book Dialing Number Table for London Relaying Station Telephone Number 71 111 1234 Email Address SMTP Ifax london panasonic co u...

Page 163: ...Email Address User s Parameter Register the Department Manager s Email Address for supervision and cost control purposes Once registered the machine will send an email notification to this email addr...

Page 164: ...d Transmission 1 2 3 4 Enter the telephone number up to 36 digits including pauses and spaces Ex Function Mode Select A Function GENERAL SETTINGS FAX EMAIL SETTINGS COPIER SETTINGS PRINTER SETTINGS SC...

Page 165: ...is the first 15 characters of the station s name If you do not want to change it press 7 8 Select the favorite setting OK CAPS R O M E Add Telephone Number Enter Name ROME_ OK OK Add Telephone Number...

Page 166: ...ok station of the Relay Station that you want to assign to this End Receiving Station Ex 10To record another Relay Station repeat Steps 5 to 9 To return to standby press LONDON RLY Relay Station LONDO...

Page 167: ...ters setup To a Location That Has a Pre programmed Relay Station Sending Documents via Internet Relay 1a Place original s face up on the ADF or 1b Place a book or an original face down on the Platen G...

Page 168: ...ory and your machine starts sending the document s to the Relay email address of the Relay Station with the telephone number for the End Receiving Station Ex End Receiving Station 4681111234 Telephone...

Page 169: ...ace original s face up on the ADF or 1b Place a book or an original face down on the Platen Glass 2 3 Assign a Relay Station by the following method Address Book Email Addressing Ex MODE SETTING POLLI...

Page 170: ...d Up to 70 stations See Note 1 Address Book Dialing Up to 200 stations Ex 5 The document s is stored into memory and your machine starts sending the document s to the Relay email address of the Relay...

Page 171: ...ic co sg Your PC sends the text document s to the Relay email address of the Relay Station with the telephone number of the End Receiving Station After the Relay Station completes its transmission to...

Page 172: ...il from the application to the Internet FAX you have to convert the file into the format that the Internet FAX is allowed to receive and print as an email using the TIFF file creation function You als...

Page 173: ...h more than one Relay Station you will receive a separate Result Report Printouts and Reports COMM JOURNAL DATE MMM dd yyyy TIME 15 00 1 2 3 MODE RELAYED TRANSMISSION START MMM dd 15 00 END MMM dd 15...

Page 174: ...uts and Reports Sample Relayed Transmission Notification Email to a Manager Explanation of Contents 1 Email address of the sender s Internet Fax Your machine or PC 2 End Receiving Station s G3 fax tel...

Page 175: ...he procedure below General Description 1 2 3 Input identification code and press 4 5 or 6 Function Mode Select A Function GENERAL SETTINGS FAX EMAIL SETTINGS COPIER SETTINGS PRINTER SETTINGS SCANNER S...

Page 176: ...ear the dial tone dialing signals and busy tone Make sure that the FAX EMAIL lamp is ON If not press to select the FAX EMAIL mode General Description Setting the Monitor Volume 1 You will hear the dia...

Page 177: ...display is set it will automatically be updated General Description Setting the User Parameter 1 2 3 Input identification code and press 4 Function Mode Select A Function GENERAL SETTINGS FAX EMAIL S...

Page 178: ...the new character 7 8 Enter your Character ID max 16 characters and digits by using the QWERTY Keyboard Ex If you make a mistake use or to move the cursor one space beyond the incorrect character pre...

Page 179: ...igit s for your country code Ex 1 201 555 1212 1 for U S A country code 81 3 111 2345 81 for Japan country code 4 Your Fax Telephone Number must be set as your ID Number because it is required by the...

Page 180: ...To add a Telephone Number or Email Address follow the steps below Adding Address Book Dialing Numbers 1 2 3 or Function Mode Select A Function GENERAL SETTINGS FAX EMAIL SETTINGS COPIER SETTINGS PRINT...

Page 181: ...ter the station name by using the QWERTY keyboard up to 15 characters Ex As for the rest it is the same procedure of the add Email address as the Telephone number Add Telephone Number Enter Number 555...

Page 182: ...default the key name is the first 15 characters of the station s name If you do not want to change it press 7 8 or To record another number repeat steps 4 to 8 To return to standby press OK OK Add Te...

Page 183: ...IL SETTINGS COPIER SETTINGS PRINTER SETTINGS SCANNER SETTINGS FAX EMAIL SETTINGS 00 Address Book 00 Print Address Book List 01 Add Telephone Number 02 Add EMAIL Address 03 Modify Station 04 Delete Sta...

Page 184: ...cluding pauses and spaces Ex 6 then enter a new station name See Note 1 Ex 7 then enter a new key name See Note 1 Ex OK 9 PAUSE 5 5 5 MONITOR 3 4 5 6 Modify Station Enter Number 9 555 3456_ OK CAPS P...

Page 185: ...he incorrect number press then re enter the new number 2 The Address Book cannot be changed or erased until the communication has finished To change or erase the settings cancel the communication firs...

Page 186: ...TTINGS FAX EMAIL SETTINGS 00 Address Book 00 Print Address Book List 01 Add Telephone Number 02 Add EMAIL Address 03 Modify Station 04 Delete Station Adress Book Select An Item 04 Delete Station Subje...

Page 187: ...been used for a communication reservation the settings cannot be changed or erased until the communication has finished To change or erase the settings cancel the communication first by Edit File Mod...

Page 188: ...on just before a transmission is made When the transmission ends however these parameters return to their preset values Home position Other parameters can only be changed by the procedure described be...

Page 189: ...ired Fax Parameter See pages 190 to 195 Ex or Press and enter the Fax Parameter number directly from the keypad and press or key 5 Enter the new setting value Ex 6 To set another parameter press to re...

Page 190: ...006 Dialing Method Pulse Selecting the dialing method Tone 007 Header Print Inside Selecting the printing position of the header Inside Inside TX copy area Outside Outside TX copy area No Print Header...

Page 191: ...File Save Invalid Selecting whether the machine retains the polled document in memory even after the document is polled once Valid 028 Stamp at MEM XMT Invalid Selecting whether the machine stamps th...

Page 192: ...g the home position of the Cover Sheet parameter in the Select Mode See page 73 On 077 Department Code Invalid Selecting whether the machine performs the Department Code operation See page 94 Valid 07...

Page 193: ...Invalid Selecting whether to automatically reduce from LEDGER B4 to A4 when LEDGER B4 documents are transmitted via LAN Invalid No reduction Valid Automatic reduction from LEDGER B4 to A4 Valid 142 Re...

Page 194: ...ator Selecting the type of email header to be included in the From field of each routed fax Originator The originating fax machine s TSI will appear in the From field of the routed email Relay Station...

Page 195: ...ntication Valid 172 Direct Internet Fax XMT Invalid Selecting whether to be prompted during Address Book registration if the station you are programming is to receive Internet Fax directly without goi...

Page 196: ...memo 196...

Page 197: ...ons see Note 1 or you can print or view it manually by using the following procedure Make sure that the FAX EMAIL lamp is ON If not press to select the FAX EMAIL mode General Description Transaction J...

Page 198: ...e Number Received ID Recorded name Dialedtelephonenumber or email address Number of pages successfully transmitted or received MM dd 10 00 No 001 p001 OK XMT 5551234 CommunicationResult OK Communicati...

Page 199: ...34 000 003 156 00 00 00 XMT 216 MMM dd 20 14 0800420000000 07 408 003 00 02 14 XMT 217 MMM dd 21 17 0040440A30080 49 OK 000 001 159 00 00 07 XMT TEL XMT MMM dd 20 18 CA40462000000 50 OK 001 001 160 00...

Page 200: ...hen the documents are stored into memory two 3 digit numbers will appear The first 3 digit number represents the number of pages successfully transmitted The second 3 digit number represents the total...

Page 201: ...COMM JOURNAL COMM JOURNAL DATE MMM dd yyyy TIME 15 00 p 01 1 2 3 MODE MEMORY TRANSMISSION START MMM dd 14 50 END MMM dd 15 00 FILE NO 050 4 5 6 7 8 9 10 STN COMM KEY NAME STATION NAME EMAIL ADDRESS TE...

Page 202: ...was sent B OK indicates that the Batch Transmission was successful R OK indicates that the Relayed XMT was successful indicates LAN transmission 3 digit Info Code See page 209 indicates that the comm...

Page 203: ...press to select the FAX EMAIL mode Address Book List 1 2 MODE SETTING PRINT OUT BASIC MENU PROGRAM LIST FAX PARAMETER LIST JOURNAL ADDRESS BOOK LIST IND XMT JOURNAL PRINT OUT STD FINE TEXT PHOTO MEMOR...

Page 204: ...jp 4827 81 03 5251 1234 Panafax2 Panafax2 panafax2 panasonic com co jp 1773 81 0467 5251 1234 NO OF STATIONS 05 5 PANASONIC DP xxxx HEAD OFFICE 201 555 1212 1 The first letter of station name recorded...

Page 205: ...OFFICE 201 555 1212 1 Key name 2 Program name Up to 15 characters 3 Type of communication GROUP indicates that the Program key is programmed as a group key POP indicates that the Program key is progra...

Page 206: ...nt Print PANASONIC DP xxxx HEAD OFFICE 201 555 1212 1 Parameter number 4 Current setting indicates code or password is not set When the code or password is set it is represented by asterisk 2 Descript...

Page 207: ...ission Copy Quality Vertical lines on the transmitted document Check own copy quality If copy is OK your machine has no problem report to the receiving party that they have a problem If copy is NG cle...

Page 208: ...the machine is printing the received document s from memory which also happens to be the 200th transaction the machine will not auto answer until the Transaction Journal completes printing 215 32 Can...

Page 209: ...ocument and send again 403 No polling capability at the remote side Ask remote side to set POLLED ON 404 405 During initial handshake communication error occurred Reload the document and send again 40...

Page 210: ...address function Check the remote station 66 630 Redial was not successful due to a busy line Reload the document and send again 631 During dialing STOP was pressed Reload the document and send again...

Page 211: ...arameter and the DHCP server are correctly configured before turning on or turning off the power Contact the Network Administrator 12 725 DNS Server connection timed out DNS Server is down Check the D...

Page 212: ...rd to see the stamp should be replaced or refilled with ink For DP 3530 4530 6030 To remove the Stamp Verification Stamp 1 Open the ADF Input Tray 2 Open the Inner Cover with holding the green labeled...

Page 213: ...anasonic Dealer to purchase a new stamp 2 Stamp ink refills can be purchased from a stationary store Use blue Shachihata X Stamp ink No 22113 or its equivalent 5 1 Remove by pulling the Stamp Assembly...

Page 214: ...to purchase a new stamp 2 Stamp ink refills can be purchased from a stationary store Use blue Shachihata X Stamp ink No 22113 or its equivalent 1 Open the ADF Input Tray 2 Open the ADF Exit Cover 3 1...

Page 215: ...the Telephone Line Cable from the telephone jack that was supplied by the telephone company 2 Plug a different regular telephone into the same telephone jack 3 Check for dial tone through the handset...

Page 216: ...memo 216...

Page 217: ...7 7 lines mm Fine Resolution 391 lines inch 15 4 lines mm Super Fine Resolution Address Book Memory Capacity 200 stations plus an additional 800 stations with the optional Hard Disk Drive DP 2330 3030...

Page 218: ...ernet IEEE 802 3 100Base TX Fast Ethernet IEEE802 3u Connector Interfaces 10 100 Base TX port RJ 45 Compatibility IETF RFC 2305 ITU T T 37 Communication Protocol TCP IP SMTP POP3 MIME File Format TIFF...

Page 219: ...our telephone company or installer to install the jack suitable for your device if such is not available A plug and jack used to connect this equipment to the premises wiring and telephone network mus...

Page 220: ...akes it unlawful for any person to use a computer or other electronic device to send any message via telephone facsimile machine unless such message clearly contains in a margin at the top or bottom o...

Page 221: ...ant in rural areas Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate This equipment meets the...

Page 222: ...ment importante dans les r gions rurales L utilisateur ne doit pas tenter de faire ces raccordements lui m me il doit avoir recours un service d inspection des installations lectriques ou un lectricie...

Page 223: ...our machine can start at each Max Modem speed and automatically steps down to suitable speed depending on the phone line condition and the receiving machines capabilities Max Modem Speed is 33600 BPS...

Page 224: ...ntire telephone number through the keypad Direct SMTP Allows Internet Fax machines to communicate directly with each other within the Firewall Intranet without going through the Mail Server thus allev...

Page 225: ...lizing a single keystroke Handshaking The exchange of a group of control signals that communicate between the transmitter and receiver These signals determine the condition at which communication can...

Page 226: ...ansmission speeds and capabilities of facsimile machines Journal A report that is printed by your unit listing the last 200 transactions Key Name An alternate to the station name that can be programme...

Page 227: ...station that identifies a particular station in a relay network Network Password A 4 digit password assigned to a network address to prevent unauthorized stations from accessing a relay station Off ho...

Page 228: ...nd forward documents to an end receiving station and or a relay station in another relay network Your machine can not be used as a relay station Relay Transmission Report A report that contains inform...

Page 229: ...he Internet and wide area networks TIFF Image Viewer An application software to view the contents of TIFF F File Some TIFF Image Viewers may not display the data properly TIFF F Tagged Image File Form...

Page 230: ...230 ITU T Image No 1 All specifications are based on the ITU T Image No 1 The sample shown below is not to scale...

Page 231: ...e Feature 25 Fax Cover Sheet 73 Fax Forward 155 Fax Parameter List 206 Fax Parameter Table 190 Fixed Reduction 34 Flatbed Scanning 23 G Group and Program List 205 Group Dialing 50 H Header Format 190...

Page 232: ...n 27 Rotation XMT 192 S Scanner Resolution 217 Selective Reception 92 Sender Selection 145 Sender Selection List 149 Sending Documents via LAN 124 Sending Non Standard Size Documents 17 Setting RCV To...

Page 233: ......

Page 234: ...NO RISK AND SHALL NOT BE SUBJECT TO LIABILITY FOR ANY DAMAGE INCLUDING BUT NOT LIMITED TO DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS SUSTAINED BY THE CUSTOMER IN CO...

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