Troubleshooting
Troubleshooting guide
VIERA Link
VIERA Link does not work.
• Some functions may not work depending on
the version of “HDAVI Control” of the
connected TV, etc. This unit supports
“HDAVI Control 5” functions.
• Check the settings of the connected TV, etc.
• If the connection for the equipment
connected with HDMI was changed, or if
there was a power failure or the plug was
removed from the household mains socket,
“HDAVI Control” may not work.
In this case, change TV (VIERA) setting for
“HDAVI Control” again.
• This unit does not support “ONE TOUCH
PLAY” function of the Panasonic AV Control
Receiver.
Network
You cannot access this unit from DLNA
compatible equipment on the network.
• Check the network connection and the
network settings. (O 20, 24)
• It may not be possible to connect depending
on the types of the equipment or the status
of the equipment.
When using this unit as a server, video frames
are dropped.
• Change the following settings:
- Conversion Setting for DLNA (O 84, 97)
- Resolution Setting for DLNA (O 84, 97)
• Playback via DLNA compatible equipment
may not be performed when this unit is in the
following conditions:
- While playing back a BD-Video
- While simultaneously performing High
speed copy and recording
- While displaying the Basic Settings menu
- While executing functions using a network,
such as Network Service
• You cannot play back simultaneously from
two or more items of DLNA compatible
equipment.
• If the DLNA compatible equipment is not
capable of outputting HE-AAC audio format,
etc., sound may not be played back.
When using Wireless LAN connection, video
from the DLNA Certified media server is not
played back or video frames are dropped
during playback.
• Use 802.11n (2.4 GHz or 5 GHz) Wireless
router.
Simultaneous use with a microwave,
cordless telephone etc. at 2.4 GHz may
result in connection interruptions or other
problems.
• On the “Wireless Settings” screen (O 96), the
continuous lighting of at least four
“Reception” indicators is the target for a
stable connection. If three or fewer
indicators are lit or the connection is being
interrupted, change the position or angle of
your Wireless router. If there is no
improvement, connect to a wired network
and perform the “Easy Network Setting” (O
24, 96) again.
You cannot play contents properly from DLNA
compatible equipment on the network.
• There may be some video that cannot be
played back on DLNA compatible equipment
depending on the equipment.
• Following titles may not be played back:
- A title with access restriction
- A title with contents protection (O 15)
- A title with incompatible format
- An encrypted title (^op
Reset
To return all the settings to the factory preset
Perform “Shipping Condition” or “Default
Settings”. (O 84, 100)
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Summary of Contents for DMR-BCT835
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