76
RQT8881
Troubleshooting guide
Operation
Page
Cannot operate the television.
The remote control doesn’t work.
≥
Change the manufacturer code. Some televisions cannot be operated even if you change the
code.
≥
The remote control and main unit are using different codes. Change the code on the remote
control.
Press and hold [OK] and the indicated number button at the same time
for more than 5 seconds.
≥
The batteries are depleted. Replace them with new ones.
≥
You are not pointing the remote control at the main unit’s remote control signal sensor during
operation.
≥
Coloured glass may obstruct the signal reception/transmission.
≥
Don’t place the signal sensor in direct sunlight or in areas that may be subject to sunlight
exposure.
≥
It may be necessary to set the code on the remote control again after changing the batteries.
≥
It may be necessary to set the manufacturer code again after changing the batteries.
≥
The child lock function is activated.
24
25
11
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—
—
24–25
24
61
The unit is on but cannot be
operated.
≥
Recording drive or playback drive has not been selected properly.
≥
Some operations may be prohibited by the disc.
≥
The unit is hot (“U59” appears on the display). Wait for “U59” to disappear.
≥
One of the unit’s safety devices may have been activated.
Reset the unit as follows:
1 Press [
Í
/I] on the main unit to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [
Í
/I] on the main unit for about 10
seconds. The unit is forcibly switched to standby.
Alternatively, disconnect the AC mains lead, wait one minute, then reconnect it.
2 Press [
Í
/I] on the main unit to switch it on. If the unit still cannot be operated, consult the
dealer.
26, 36
—
—
—
HDD activation is slow.
≥
The HDD is in power save mode.
9
Cannot eject disc.
≥
The unit is recording.
≥
Linked timer recordings with external equipment is in recording standby (“EXT-L” on the unit’s
display blinks when [
Í
DVD] is pressed). Press [EXT LINK] to cancel the recording standby.
≥
The unit may have a problem. While the unit is off, press and hold [
∫
] and [CH
W
] on the
main unit at the same time for about 5 seconds. Remove the disc and consult the dealer.
If the Child Lock function is activated, above operation does not work. Cancel the Child Lock
function.
—
35
61
Cannot tune channels.
Cannot download channel
presets from the television.
≥
Check the connections.
≥
You must connect to a television equipped with the Q Link function with a fully wired 21-pin
Scart cable to download channel presets.
14–15
—
Startup is slow.
≥
Make sure that “Quick Start” is set to “On”.
≥
Startup takes time in the following situations:
–A disc other than a DVD-RAM is inserted.
–The clock is not set.
–Immediately after a power failure or the AC mains lead is connected.
–For a few minutes after 5:15 am due to system maintenance of this unit.
–When the unit is connected with an HDMI cable.
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EH575.book Page 76 Tuesday, January 30, 2007 10:30 AM
