Troubleshooting
VQT4W68
102
Troubleshooting guide
A part or whole of a recorded title has been
lost.
• If there is a power failure or the AC mains lead is
disconnected from the household mains socket
while recording or editing, the title may be lost or
the HDD may become unusable. We cannot
offer any guarantee regarding lost programmes.
An unusually loud sound is coming from the
rotating disc.
• If you want copy to perform more quietly, select
“Normal ( Silent )” in “BD / DVD Speed for High
Speed Copy”. (
>
81, 87)
The time recorded on the disc and the
available time shown do not add up.
•
[DVD-R]
[+R]
If you record or edit many times, the
remaining capacity is reduced and then
recording or editing may be disabled.
• Available disc space display may be different
from actual.
Cannot play back.
• The disc is dirty. (
>
10)
• The disc is scratched or marked.
•
[BD-R]
[BD-RE]
Set “Play Video ( AVCHD ) on BD-RE / BD-R” to
“On” and the playback may be possible (
>
81,
85).
• The disc may not be able to play back if it was
not finalized or a Top Menu was not created on
the equipment used for recording.
Audio and video momentarily pause.
• DVD-R DL and +R DL discs have two writable
layers on one side. Video and audio may
momentarily cut out when the unit is switching
layers.
BD-Video or DVD-Video is not played.
• Ensure the disc is for the correct BD-Video
region code or DVD-Video region number, and
is not defective.
Auto Renewal Recording does not work
properly.
• The programme will not be overwritten in the
following cases:
- the programme is protected
- any programme is being played back or copied
- a screen such as DIRECT NAVIGATOR is
displayed
Instead, the programme will be saved as a
separate programme and that will be
overwritten.
Play
You have forgotten your rating PIN number for
prental control.
• The PIN number for parental control and the
rating level return to the factory preset.
The default PIN number is “0000”.
1 While the unit is on, press and hold [OK], the
yellow button and the blue button at the
same time for more than 5 seconds.
• “00 RET” is displayed on the unit’s display.
2 Repeatedly press [
1
] (right) until “03 VL” is
displayed on the unit’s display.
3 Press [OK].
• “INIT” is displayed on the unit’s display.
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