Panasonic DBS Section 570 TAPI Page 12 Installation Manual Download

Page: 12 / 14

Issued April 2000

DBS-92-570

Section 570 - TAPI Installation Guide

Panasonic Supported Services

Basic Call Related Services

Supported Supplementary Services

• Transfer - Consultation

• Conference - Establish

• Conference - Add party

• Park - Non-directed

• Park - Pickup

• Forward - Unconditional

• Pickup - Group

• Pickup - Directed

• Completion - Camp On

• Completion - Barge-in

• Completion - Message

• Completion - Callback

Service

Supported

Answer

Yes

Dial

Yes

Drop

Yes

Generate Digits

Yes

Hold

Yes

Media Control

Monitor Digits

Monitor Media

Monitor Tones

Swap Hold

Retrieve (Unhold)

Yes

Summary of Contents for DBS Section 570 TAPI

Page 1: ......

Page 2: ...duct improvements and revisions Panasonic cannot guarantee the accuracy of printed material after the date of publication nor can it accept responsibility for errors or omissions Panasonic will update and revise this document as needed The software and hardware described in this document may be used or copied only in accordance with the terms of the license pertaining to said software or hardware ...

Page 3: ... TAPI Adapter 7 Installing the Service Provider software 8 Configuring the Telephony driver and dialing options 8 For Windows 3 1 8 For Windows 95 9 Testing the Panasonic TAPI product 10 If the test dialer works 11 If the test dialer does not work 11 Panasonic Supported Services 12 Basic Call Related Services 12 Supported Supplementary Services 12 ...

Page 4: ...Section 570 TAPI Installation Guide 2 Issued April 2000 DBS 92 570 ...

Page 5: ...a computer based phone directory may be used to not only look up a phone number but also initiate the call the vast array of PBX features may be more easily utilized using computer screen icons and prompting instead of complicated telephone feature access codes and procedures What are the advantages to CTI increased access to information more effective communication more effective use of the telep...

Page 6: ...LL also residing on the PC which routes the messages to the appropriate TAPI application The following illustration depicts how TAPI is utilized in a DBS environment Installation and Configuration Minimum System Requirements A 386 IBM compatible PC or laptop with a 3 5 floppy drive 486 recommended An available serial port with a male DB9 connector 8 MB RAM and 1MB free disk space Microsoft Windows...

Page 7: ... 1 Connect one end of the RS232 cable to an available serial Com port on the PC 2 Connect the other end of the RS232 cable to the TAPI Adapter as shown in the following illustration 3 Connect the phone line to the Adapter then the DBS line Note Be sure to attach the phone line first before connecting the DBS line Connecting the DBS line before the phone line may result in operational errors Also b...

Page 8: ...ogram Manager screen when the installation is complete You will use the Test Dialer in this group later to test the Service Provider software For now however close out this window Configuring the Telephony driver and dialing options After the installation is complete open the Windows Telephony Control Panel and configure the Windows TAPI application for use with the Panasonic Telephony driver For ...

Page 9: ... will need to configure the specific TAPI application being used Refer to the documentation accompanying that application for the appropriate information 7 As a final step use the provided test dialer to verify that the TAPI adapter and Service Provider software have been installed and configured correctly Refer to page 8 for the appropriate information For Windows 95 1 To open the Telephony Contr...

Page 10: ... the provided test dialer to verify that the TAPI adapter and Service Provider software have been installed and configured correctly Testing the Panasonic TAPI product The Panasonic Service Provider software comes with a test dialer for testing the installation and configuration of the TAPI adapter and Service Provider 1 For Windows 3 1 open the DBS group window and double click on the Dialer icon...

Page 11: ...s in the TAPI application Refer to the documentation accompanying the application for the appropriate information If the test dialer does not work If the test call does not dial and connect properly check the following settings in your Windows Telephony Control Panel the Panasonic Command Set Telephony SP is selected as the Telephony Driver your extension is specified as the Line and the correct C...

Page 12: ...n Conference Establish Conference Add party Park Non directed Park Pickup Forward Unconditional Pickup Group Pickup Directed Completion Camp On Completion Barge in Completion Message Completion Callback Service Supported Answer Yes Dial Yes Drop Yes Generate Digits Yes Hold Yes Media Control No Monitor Digits No Monitor Media No Monitor Tones No Swap Hold No Retrieve Unhold Yes ...

Page 13: ...DBS 92 570 Issued April 2000 11 Section 570 TAPI Installation Guide This page intentionally left blank ...

Page 14: ... April 2000 DBS 92 570 Section 570 TAPI Installation Guide Panasonic Telecommunication Systems Company Business Telephone Systems Division Two Panasonic Way Secaucus NJ 07094 Part Number 575X00201 Copyright 2000 ...

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