Panasonic CS-HZ9RKE-1, Service Manual

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17.4 Self-diagnosis Method
17.4.1 H11 (Indoor/Outdoor Abnormal Communication)
Malfunction Decision Conditions

During startup and operation of cooling and heating, the data received from outdoor unit in indoor unit signal
transmission is checked whether it is normal.
Malfunction Caused

Faulty indoor unit PCB.

Faulty outdoor unit PCB.

Indoor unit-outdoor unit signal transmission error due to wiring error.

Indoor unit-outdoor unit signal transmission error due to breaking of wire in the connection wires between the
indoor and outdoor units.
Troubleshooting
YES
YES
YES
NO
Caution
When abnormality indication starts again
Measure the AC voltage at terminal 1 & 2 of outdoor unit
terminal board
Is the measured voltage 230/240V? ● AC power supply abnormal fluctuation
NO
● Defect in communication circuitry
● Improper connection at terminals
Measure the DC voltage at terminal 2 & 3 (communication
terminals) of outdoor unit terminal board
Is the measured DC voltage fluctuate between 18~25V?
NO
● Improper connection at terminals
NO
Measure the AC voltage at terminal 1 & 2 of indoor unit
terminal board
Is the measured voltage 230/240V?
● Defect in receiver/transmitter module of
YES
Measure the DC voltage at terminal 2 & 3 of indoor unit
terminal board
Is the measured DC voltage fluctuate between 18~25V?
For safety reason and to prevent
component breakdown, always switch
off the power before remove and
connect the component.
● Replace the PCB
of outdoor unit PCB
● Check indoor/outdoor connecting cable
indoor/outdoor
indoor/outdoor
● Check indoor/outdoor connecting cable
the communication circuitry in indoor
unit PCB
● Replace the indoor unit PCB