CQ-C9800N/C9700N
CQ-C9800N/C9700N
39
English
Tr
oubleshooting
38
Problem
Possible cause
a
Possible solution
No playback or
disc ejected
The disc is inserted upside down.
a
Insert a disc correctly.
There is a flaw or foreign material on the disc.
a
Remove the foreign material, or use a flawless disc.
Sound skipping or
noise
There is a flaw or foreign material on the disc.
a
Remove the foreign material, or use a flawless disc.
Sound skipping
due to vibration
The unit is not sufficiently secured.
a
Secure the unit to the console box with the rear support strap, etc.
The unit is tilted at over 30˚ in the front-to-end direction.
a
Make the angle 30˚ or less.
Disc unejectable
Something such as a peeled label obstructs the disc coming out.
a
Hold down the [OPEN] button for 4 sec. or more when the front panel is open
(disc forced ejection). In case that the disc forced ejection does not work,
consult the dealer
The microcontroller in the unit operates abnormally due to noise or other factors.
a
Press the reset switch. If there is no reset switch, unplug the power cord and
plug it again. In case the unit is still out of order, consult the dealer.
MP3/WMA
No playback or
disc ejected
The disc has unplayable formatted data.
a
Refer to the description about MP3/WMA for playable sound data except CD-
DA (i.e. music CD).
The unit plays back the ROM track of a MIX mode CD.
a
Skip the ROM track.
The CD-R/RWs that
are playable on
other devices are
not playable on
this unit.
The playability of some CD-R/RWs may depend on the combination of media,
recording software and recorder to be used even if these CD-R/RWs are playable on
other devices such as a PC.
a
Make CD-R/RWs in different combination of media, recording software and
recorder after referring to the description about MP3/WMA.
Sound skipping or
noise
There is a flaw or foreign material on the disc.
a
Remove the foreign material, or use a flawless disc. For MP3/WMA, refer to
the description about MP3/WMA.
CD
Problem
Possible cause
a
Possible solution
The number of auto
preset stations is
less than 6.
The number of receivable stations is less than 6.
a
Move to an area where receivable stations number is maximum, and try pre-
setting.
The LOCAL mode is active.
a
Cancel the LOCAL mode.
Preset stations
cannot be stored.
The contact of the battery lead is poor, or the battery lead is not always powered.
a
Make sure that the battery lead is connected securely, and preset stations
again.
PS does not appear
even if an RDS
station is tuned
into. (“NONE”
appears.)
A PS code cannot be received for the reason of bad receiving conditions, etc.
a
A PS code appears if it is received. Wait for a while until conditions change.
Receiving
programs differs
from PTY that was
already set up.
When the station changed between programs, the unit could not receive the PTY
code.
a
An appropriate program is searched for and tuned into after receiving a corre-
sponding PTY code. Therefore, wait for a while.
“NONE” appears
when selecting
PTY.
Any specified PTY programs cannot be received. There is no desired program being
broadcast in your area.
a
Select another PTY, or wait until a desired program starts.
The clock (CT)
does not indicate
accurate time.
The unit received a station that broadcasting time that is not appropriate for you, or
the unit is receiving a station that does not broadcast time.
a
Receive a station that broadcasting time that is appropriate for your area, or
adjust CT manually.
An AF station
cannot be received
even if EON is set
to ON.
There is little difference in receiving conditions between the current station and AF
stations. Update of AF list ended in failure.
a
Wait until AF list is successfully updated. For unstable reception, tune into a
stable station by hand.
Radio (continued)
RDS
Troubleshooting
