24
E
Check the settings by following the instructions in
“Preparations” (
page 8).
Is the drive properly mounted in the multimedia pocket?
Restart the computer.
Is the disc loaded on the tray correctly?
(
page 8)
Is the disc bent, scratched, or dirty?
An error may occur if, after the tray has been closed
or operation has been resumed from the standby/
hibernation modes, the drive is accessed before the
Multimedia Pocket device status indicator goes
off. Also, an error may occur if the drive is accessed
by the application software automatically. In a case
like this, remove the disc, re-insert it, and try again.
Install DVD-RAM Driver. (
page 14)
Is writing software other than B’s Recorder or B’s
CLiP installed?
Uninstall the writing software other than B’s Re-
corder or B’s CLiP.
Perform the following operation to disable writ-
ing to CDs.
Windows XP
Remove the check mark from [Enable CD record-
ing on this drive]. (
page 13)
Windows 2000
Uninstall Adaptec CD-Burning Plug-in. (
page 13)
Turn on the computer.
To remove a disc when the
computer is powered off, in-
sert a pointed object (e.g.,
the bent-out tip of a paper
clip, or the tip of a pencil or ballpoint pen) into the
emergency hole (A). Pushing it completely to the
end will free the tray so that it can be pulled out.
When using a software such as B’s CLiP that con-
trols the disc removal, remove the disc while refer-
ring to the software’s operating instructions.
If a disc with fingerprints or other dirt is used, you may
not be able to remove it. Use a clean disc. (
page 7)
Do not touch the eject button when closing the tray.
Troubleshooting
The computer does not recognize
the drive
The Multimedia pocket device
status indicator does not light
Cannot play disc or read data
from it
Cannot write to a DVD-RAM disc
B’s Recorder and B’s CLiP do
not work properly
Cannot eject disc
The disc tray does not close
