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Troubleshooting (Advanced)
B
Double-click [Sound, video, and game controllers] and check if is displayed.
If is displayed, click the driver for which is shown, press
Del
, and click [OK] in the confirm deletion screen.
Then restart the computer.
To change the volume
z
Press
Fn
+
F5
(to lower the volume) or
Fn
+
F6
(to increase the volume).
The audio is distorted
z
During audio playback, operating a key with
Fn
may cause distortion of the sound. Stop playing and start again.
Your peripheral does not work
z
Check that the drivers are installed for the connected devices.
A
Click [start] - [Control Panel] - [Performance and Maintenance] - [System] - [Hardware] - [Device Manager].
B
Check whether is shown for the devices.
If is shown:
Try removing and inserting the device once more. If the problem persists, restart the computer.
z
Check the peripheral manufacturer’s homepage or other sources to see if a driver update is available.
z
After installing the driver, be sure to restart the computer.
z
Depending on the device connected, the computer may not recognize when the device is connected or disconnected, or
the device may not operate properly.
Use the following procedure:
A
Click [start] - [Control Panel] - [Performance and Maintenance] - [System] - [Hardware] - [Device Manager].
B
Select the applied device, and remove the check mark for [Allow the computer to turn off this device to save
power] in [Power Management]. (This item may be unavailable for some types of devices.)
z
When operation resumes from the standby or hibernation, devices such as an external mouse, modem or PC Cards may
not function properly. In such cases, restart your computer.
z
If it still does not work after checking the above items, consult the peripheral manufacturer.
Problems with Peripherals