background image

22

T

roub

leshooting

The power indicator or bat-

tery indicator is not lit

 is displayed

POST Startup Error(s) is

displayed
Windows startup, or an op-

eration is extremely slow

The date and time are incor-

rect

When the previous item is

not the cause

NT does not start up

When resuming from the

standby  or  hibernation

mode, 

 does not appear

even if a password has been

set in the Setup Utility

When a problem occurs, refer to this page.  The "Reference Manual" also contains detailed information.  If a problem appears to be

related to a software application, read the software related manual.  If you still cannot troubleshoot the problem, contact Panasonic

Technical Support.

Dealing With Problems 

(Summary)

 Starting Up

Check the cable connection for the AC adaptor.

Check to see if a fully charged battery is properly installed.

Remove the battery pack and disconnect the AC adaptor, then connect them again.

Input your password.  If you have forgotten it, contact Panasonic Technical Support.

 page 20

Press   

F9

   in the Setup Utility (

 

 “Setup Utility”).   This will restore the Setup

Utility's settings to their default values (except the password settings).  Then, the Setup

Utility must be run once again for you to input the appropriate operating environment set-

tings.  (The processing speed depends on the application software used, so this operation

may not cause the processing speed to increase.)

You can set the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].

  When the computer is connected to a Local Area Network (LAN), confirm the date and

time of the server.

If you continue to experience problems, the internal battery maintaining the clock may

need to be replaced.  Contact Panasonic Technical Support.

  This computer will not correctly recognize the date and time starting from the year 2100

A.D.

Windows NT

When [APM 2.0 for NT] is not displayed in [Control Panel], this indicates that Phoenix

APM 2.0 for Windows NT

®

 is not installed.  When the standby or hibernation function is

used under this condition, the date and time may be incorrectly displayed.  Correct the

date and time, and then install Phoenix APM 2.0 for Windows NT

®

.

When the standby or hibernation function is used frequently, discrepancies may occur in

the display of the date and time even if APM 2.0 for Windows NT is installed. You can set

the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].
Press   

F9

    in the Setup Utility (  

 “Setup Utility”).   This will restore the Setup

Utility's settings to their default values (except the password settings).

Try removing all peripheral devices.

Windows 98

Run SCANDISK to check the hard disk.

At start-up, press    

Ctrl

    to operate the computer in the Safe mode.

Windows 2000

Click [Local Disk(C:)] in [My Computer] with the right button, select [Properties], and

then select [Tools] - [Check Now].

At start-up, press    

F8

    to operate the computer in the Safe mode.

If [Cancel] at the [Path not found] is clicked during the LAN card driver installation, the

next time the system is activated it will hang up without NT being activated.

In such cases, follow the steps listed below.

1

Power off, then power on again.

2

If [Press spacebar NOW to ...] is displayed, press the space key.

3

If [Hardware Profile/Configuration Recover Menu] is displayed, press    

L

   , then press

Enter

   .

4

At the [PCMCIA Card Not Configured], select [OK].

5

At the [Path not found], put the disk that was supplied with the LAN card into the disk

drive, then select [OK]. Follow the on-screen instructions.

Use the Windows password as the following.

Select [Start] - [Settings] - [Control Panel] - [Power Management]* - [Advanced], then add

the check mark for [Prompt for password when computer goes off standby].

*Windows 2000: [Power Options]

Windows NT

Windows 98

 

        Windows 2000

Summary of Contents for CF-72 Series P

Page 1: ...he Reference Manual Reference Manual Read Me First Key Combinations LED Indicators Reference Manual Standby Hibernation Functions Security Measures Computing On the Road Battery Power Multimedia Pocket CD ROM DVD ROM Drive SuperDiskTM Drive PC Cards RAM Module Port Replicator Printer External Display USB Devices Infrared Data Commu nications Modem Hard Disk Drive Setup Utility Touch Pad Advanced P...

Page 2: ...lectric Industrial Co Ltd 1 For the Model No insert the 12 digit number for example CF 72N3FCZEM located on the bottom of the computer 2 For Product Key or Product ID write down the number shown on the Certificate of Au thenticity located on the bottom of the computer NOTE NOTE provides a useful fact or helpful information CAUTION CAUTION indicates a condition that may result in minor or moderate ...

Page 3: ...ermine the quantity of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in re sponse to an incoming call In most but not all area the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as deter mined by the total RENs contact the local telephone com pany 4 If yo...

Page 4: ...tions énoncées ci dessus n empêche pas la dégradation du service dans certaines situations Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur L entreprise de télécommunications peut demander à l utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l utilisateur ou à cause de mauvais fonctionnem...

Page 5: ...rauchter Batterien nach Angaben des Herstellers Avertissement concernant la pile au lithium pile de sauvegarde Pile au lithium Le micro ordinateur renferme une pile au lithium qui permet de sauvegarder certaines données comme la date et l heure notamment Elle ne devra être remplacée que par un technicien qualifié Avertissement Risque d explosion en cas de non respect de cette mise en garde Lithium...

Page 6: ...ature is 10 C 50 F or below If the temperature is low the operating time is shortened Only use the computer within the allowable temperature range The battery pack is a consumable item If the amount of time the computer can be run off a particular battery pack becomes dramatically shorter and repeated recharging do not restore its performance the battery pack should be replaced with a new one When...

Page 7: ...er while software applications are running or HDD indicator is on Properly shut Windows down to avoid problems Start Shut Down Save all valuable data to disks Backing up data to disks will limit damage should trouble occur to your computer or should you inad vertently change or erase data Use the security function for all important data Security Measures Windows 98 This computer uses Microsoft Win...

Page 8: ...ow it to tip over When the computer receives ex tremely strong shock after falling the hard disk SuperDisk drive or CD ROM DVD ROM drive etc may become inoperable Do not carry the computer while the display is open or carry it by gripping the display Do not put anything e g a piece of paper between the display and keyboard Always carry your computer with you Never check it in with luggage For use ...

Page 9: ...umber shown on the Certificate of Authenticity located on the bottom of the computer in the Customer s Record section on page 2 of this manual 2 Write down the Product Key or Product ID Model No CF VZSU14 AC Cord 1 Battery Pack 1 Modem Telephone Cable 1 SuperDisk Drive 1 Windows Book 1 Product Recovery CD ROM 2 3 Windows 98 Windows NT Windows 2000 Operating Instructions 1 Model No CF VFS712 The de...

Page 10: ... the display slide the latch located at the front and lift open the display First time Operation CAUTION CAUTION 4 Match the mark on the battery pack cover to the mark on the computer and slide the cover back into place 4 Mark If the cover is not attached properly the battery may fall out while the computer is being carried CAUTION NOTE The power saving function is factory set so if there is no in...

Page 11: ...cedure after reinstalling only After accepting the agreement the Windows product key is displayed Input the Product Key written down in the Customer s Record section then press Next page 9 step 2 NOTE 2 Select Next 3 Input your name and organization then select Next It is possible to omit the orga nization item 4 Input your computer name and select Next 5 Input an Administrator password and select...

Page 12: ...mer s Record then press Next page 9 step 2 NOTE CAUTION Remember this password If the password is forgotten Windows 2000 cannot be operated 6 Input the correct date time and time zone and press Next You can also complete these settings at a later time 7 Press Finish 8 Enter your administrator password then press OK 1 At the Welcome to the Windows 2000 Setup Wizard then press Next Do not press any ...

Page 13: ...d 1 Turn your computer on 2 When Press F2 to enter SETUP is displayed immediately press Ctrl until the menu is displayed 3 Select Command prompt only 4 Insert the Product Recovery CD ROM 5 At the prompt input the following L en addfile Enter Follow the message on the screen After this program is executed the contents of the above folders will be decompressed to the c util win98add folder Windows N...

Page 14: ...is no need to create a BACKUP DISK Place a label identifying the contents on each disk Store the disks in a safe place They will enable you to return your computer to factory default settings should any problems occur When creating disks and the message Insufficient files to copy is displayed press OK then contact Panasonic Technical Support While the MP indicator is on do not remove the disk powe...

Page 15: ...y soft cloth such as gauze or a soft cloth first applied with detergent diluted with water and then thoroughly wrung Do not use benzene thinner or disinfectant type alcohol The touch pad has been designed to work only when a finger is used Therefore do not use any implement on the touch pad Left Button Right Button Work Surface NOTE Basic Operation or Two quick taps but on the sec ond tap leaving ...

Page 16: ... de magnify the display Page indicator A desired page can be displayed by inputting the page number after clicking here Illustrations may be difficult to view depending on the magnification If this is the case we recommend that the display be magnified When the taskbar is hidden at the bottom portion of Acrobat Reader set the maximum display window size If a printer is connected we recommend print...

Page 17: ...oes not power on contact Panasonic Technical Support If the computer has not been used for a long period of time it may produce an unusual sound at start up The sound may continue for a short period of time but if the computer starts up in a normal manner then the problem is not serious If however the computer fails to start up contact Panasonic Technical Support If security indicator is displayed...

Page 18: ...ll resume operation when the touch pad or an external mouse when one is connected is used or a key is pressed The power to the LCD may be turned off while Windows is setting up or even when an application software is being installed In this case because it is conceivable that a selection dialog box will be shown do not press Space or Enter to attempt to resume from this condition as doing so may t...

Page 19: ...r will power off automatically This procedure is shutting down without using the standby or hibernation function Standby Hibernation Functions 1 Display the shut down screen After saving important data and closing each application select Shut Down from the Start menu To quickly resume computer operation after shutting down The standby or hibernation function is available Standby Hiberna tion Funct...

Page 20: ...up to reconfigure the system 0251 System CMOS checksum bad Default configuration used System CMOS has been corrupted or modified incorrectly perhaps by an application program that changes data stored in CMOS The BIOS installed Default SETUP Values If you do not want these values enter Setup and enter your own values If the error persists check the system battery or contact Panasonic Technical Supp...

Page 21: ...y Invalid System Configuration Data Problem with NVRAM CMOS data I O device IRQ conflict I O device IRQ conflict error Operating System not found Operating system cannot be located on either drive A or drive C Enter Setup and see if fixed disk and drive A are properly identified Parity Check 1 nnnn Parity error found in the system bus BIOS attempts to locate the address and display it on the scree...

Page 22: ...ognize the date and time starting from the year 2100 A D Windows NT When APM 2 0 for NT is not displayed in Control Panel this indicates that Phoenix APM 2 0 for Windows NT is not installed When the standby or hibernation function is used under this condition the date and time may be incorrectly displayed Correct the date and time and then install Phoenix APM 2 0 for Windows NT When the standby or...

Page 23: ...e settings for your external display Try changing the display by pressing Fn F3 Windows 98 This combination does not work when the computer is in the Dual Dis play Mode When displaying only through an external display if the computer is shut down by using the standby or hibernation function there will be no display on the LCD unless the exter nal display is connected when operations are resumed In...

Page 24: ...open a PDF file run Acrobat Reader first and then specify the name of the file to open in File Open For the Reference Manual this procedure does not need to be followed The Reference Manual can be opened by selecting Reference Manual in Start Pro grams Panasonic On Line Manuals Reference Manual The Reference Manual is not displayed Windows 2000 A PDF file cannot be opened Changing the number of co...

Page 25: ...n not create this disk contact Panasonic Technical Support Select the number 1 Restore the whole HDD to factory default 2 Restore the drive C to factory default 3 End 8 At the confirmation message press Y Windows 98 Windows NT The operation of reinstallation for the hard disk starts au tomatically The operations take about one hour 1 After the restore procedure completes a message will be displaye...

Page 26: ... the network system being used For more details ask your system adminis trator or the person in charge of the network Fol low the on screen instructions If the LAN driver is in the floppy disk install the driver by using the floppy disk drive after Windows Setup Remember this password If the password is for gotten Windows NT cannot be operated It takes several minutes for the necessary files to be...

Page 27: ... Begin Logon display will appear Perform the operation in step 11 20 Select Change in Start Settings Control Panel Mouse General 21 Press Have Disk and input c util drivers mouse then press OK 22 Confirm touchpad is selected then press OK If Confirm Device Install is displayed press Yes 23 Press Close The display will ask you to restart Windows press Yes 24 Double click the Internet Explorer icon ...

Page 28: ...d documentation available to any third party by time sharing or otherwise without the prior written consent of MEI D You may not copy or reproduce or permit to be copied or reproduced the Programs or related documentation for any purpose except that you may make one 1 copy of the Programs for backup purposes only in support of your use of the Programs on the single Product which was accompanied by...

Page 29: ...pouvez assembler en sens inverse compiler en sens inverse ni retracer les Logiciels ni aucune de leurs copies de façon électronique ou mécanique en tout ou en partie Vous ne pouvez utiliser copier modifier altérer ni céder les Logiciels ni aucune de leurs copies en tout ou en partie à l exception de ce qui est expressément stipulé dans ce contrat Si vous cédez la possession de toute copie ou de to...

Page 30: ...se only a monaural condenser microphone Using an input source other than a monaural con denser microphone may not allow audio to be input or may damage the equipment The illustrations shown may differ from the actual physical appearances PC Cards PC Card Slots Modem Internal Modem Multimedia Pocket Multimedia Pocket CD ROM DVD ROM Drive and SuperDisk Drive Carrying Handle Multimedia Pocket Multime...

Page 31: ...ow heat to exit CAUTION Do not block or place the computer in a location that may prevent proper ventila tion Serial Port Ventilation Hole RAM Module Slot RAM Module Port Replicator Expansion Bus Connector External Display Battery Power Battery Pack Infrared Communication Port External Keyboard Mouse Port ...

Page 32: ...or display is achieved by using the dithering function 2 1GB 109 bytes This page provides the specifications for the basic model CF 72N3FCZEM The model number will change depending on the configuration of the unit such as CPU speed memory size HDD size and Operating System To check the model number Check the bottom of the computer or the box the computer came in at the time of purchase To check CP...

Page 33: ...lock Battery Coin type lithium battery 3 0 V AC Adaptor 8 Input 100 V 240 V AC 50 Hz 60 Hz Output 15 6 V DC 3 85 A Power Consumption 9 Approx 40W 9 Approx 65 W maximum when recharging in the ON state In use Temperature 5 C to 35 C 10 41 F to 95 F Environment Humidity 30 to 80 RH No condensation Not in use Temperature 20 C to 60 C 4 F to 140 F Humidity 30 to 90 RH No condensation Physical Dimension...

Page 34: ... free from defects in materials and workmanship under normal use for a period of sixty 60 days from the date of delivery thereof to you as evidenced by your purchase receipt This is the only warranty Panasonic makes to you Panasonic does not warrant that the functions contained in the Programs will meet your requirements or that the operation of the Programs will be uninterrupted or error free Pan...

Page 35: ...denced by your purchase receipt for your Panasonic Computer product THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA PCI does not warrant the software Please refer to the software licensor s written warranty accompanying the copy of the software for any software warranty claim Claim Procedure In the event of a defect in material or workmanship in the media during the sixty 60...

Page 36: ... can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform among participating nations As an ENERGY STAR Partner Matsushita Electric Industrial Co Ltd has determined that this product meets the ENERGY STAR guidelines for energy efficiency Panasonic Personal Computer Company 50 Meadowlands ...

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