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Troubleshooting

Appendix

Read Me First

Contents

Read Me First

OPERATING INSTRUCTIONS

Personal Computer

Model No. 

CF-19 

series

Safety Precautions .....................................................

2

Regulatory Information ...............................................

6

Getting Started

Introduction ...............................................................

11

Description of Parts ..................................................

12

First-time Operation ..................................................

15

Turning On / Turning Off ...........................................

20

Useful Information

On-screen Manual ....................................................

21

Handling and Maintenance .......................................

22

Installing Software ....................................................

24

Troubleshooting

Troubleshooting (Basic) ............................................

28

Please read these instructions carefully before using this product, and save this manual for future use.

Appendix

LIMITED USE LICENSE AGREEMENT ...................

33

Specifications ...........................................................

34

Standard Limited Warranty .......................................

37

CF-19mk7(CPE02754ZA)_OI_EU.indb   1

2013/07/17   9:23:12

Summary of Contents for CF-195GAAXBE

Page 1: ...iption of Parts 12 First time Operation 15 Turning On Turning Off 20 Useful Information On screen Manual 21 Handling and Maintenance 22 Installing Software 24 Troubleshooting Troubleshooting Basic 28 Please read these instructions carefully before using this product and save this manual for future use Appendix LIMITED USE LICENSE AGREEMENT 33 Specifications 34 Standard Limited Warranty 37 CF 19mk7...

Page 2: ... in order to oper ate the unit safety DANGER Electrolyte leakage generation of heat ignition or rupture of the Battery Pack may result Do Not Throw the Battery Pack into a Fire or Expose It to Excessive Heat Do Not Insert Sharp Objects Into the Battery Pack Disassemble or Modify It Do Not Short the Positive and Negative Contacts Ö Ö Do not place the battery pack together with articles such as neck...

Page 3: ...oisture Steam Dust Oily Vapors etc Ö Ö If foreign matter has found its way inside immediately turn the power off and unplug the AC cord and then remove the battery pack Then contact your technical support office Low temperature burns may result Do Not Use This Product in Close Contact With Your Body For a Long Period of Time Ö Ö Do not use this product with exposing the skin to the heat source of ...

Page 4: ...your eyes Immediately flush your eyes with clear water and see a doctor for medical treatment as soon as possible THIS PRODUCT IS NOT INTENDED FOR USE AS OR AS PART OF NUCLEAR EQUIPMENT SYSTEMS AIR TRAFFIC CONTROL EQUIPMENT SYSTEMS AIRCRAFT COCKPIT EQUIPMENT SYSTEMS MEDICAL DEVICES OR ACCES SORIES 1 LIFE SUPPORT SYSTEMS OR OTHER EQUIP MENTS DEVICES SYSTEMS THAT ARE INVOLVED WITH ENSURING HUMAN LIF...

Page 5: ...that prevents the degradation of the battery in high temperature environments è Reference Manual Battery Power A level corresponding to a 100 charge for high temperature mode is approximately equivalent to an 80 charge level for normal temperature mode l The battery pack is a consumable item If the amount of time the computer can be run by using a particular battery pack becomes dramatically short...

Page 6: ...ding or responsible representatives of the organization These situations may for example include l Using this product on board of airplanes or l In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environ ment e g airpor...

Page 7: ...ormation and communication systems A European statement of principles on human machine interface Commission Recommendation is available from Official Journal of the European Communities 35 E 1 When using Port Replicator or Car Mounter on which an external antenna can be installed l External antenna for wireless LAN must be professionally installed l The gain of external antenna for wireless LAN mu...

Page 8: ...ber that interference can occur if it is used close to TV sets radios computers or inadequately shielded equipment Follow any special regulations and always switch off Personal Computer or Handheld Computer incorporating wireless WAN modem wherever forbidden or when you suspect that it may cause interference or danger Road safety comes first Do not use a Personal Computer or Handheld Computer inco...

Page 9: ...roducts please contact our web address http www ptc panasonic eu Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Network connection of Wired Modem The terminal equipment is intended for connection to the following public network In all the countries of European Economical Area and Turkey Public Switched Telephony Networks Tec...

Page 10: ...plug must not be used until a replacement cover is obtained A replacement fuse cover can be purchased from your local dealer If the fitted molded plug is unsuitable for the socket outlet in your home then the fuse should be removed and the plug cut off and disposed of safely There is a danger of severe electrical shock if the cut off plug is inserted into any 13 ampere socket How to replace the fu...

Page 11: ...mation about optional products to the catalogs etc l In these instructions the names and terms are referred as follows Windows 8 Pro 64 bit as Windows or Windows 8 Windows 7 Professional 32 bit Service Pack 1 and Windows 7 Professional 64 bit Service Pack 1 as Windows or Windows 7 DVD MULTI drive as CD DVD drive Circular media including DVD ROM and CD ROM as discs Multilanguage User Interface as M...

Page 12: ...reless WAN Antenna Only for model with Wireless WAN è Reference Manual Wireless WAN H LCD Only for model with touchscreen Only for model with dual touch è Reference Manual Screen Input Operation I Display Release Latch è page 14 Switching to the Tablet mode J Speaker è Reference Manual Key Combinations K Ambient Light Sensor Backlight will be turned off with a bright environment so the battery ope...

Page 13: ...akers When they are connected audio from the internal speakers is not heard L SIM Card Slot Only for model with wireless WAN Insert the SIM card into the SIM card slot with the contact side facing down and the cut corner facing forward è Reference Manual Wireless WAN M Microphone Jack A condenser microphone can be used If other types of microphones are used audio input may not be pos sible or malf...

Page 14: ...tion at right Avoid leaving metallic object or magnetic me dia in contact with these areas Attaching the hand strap and the shoulder strap option Attach the hand strap to any two of the corners A using the screws You can connect the shoulder strap B to the hand strap The illustration is an example CAUTION l Do not use the strap to carry a heavier weight than the computer Other wise the strap may b...

Page 15: ...to the right to unlock the cover BSlide the latch A down and open the cover CInsert the battery pack until it securely fits the connector DClose the cover ESlide the latch B to the left to lock the cover CAUTION l Make sure the latch is securely locked Otherwise the battery pack may fall when you carry the computer l Do not touch the terminals of the battery pack and the computer Doing so can make...

Page 16: ...ce UPS is highly recommended unless running from the battery pack alone 5 Turn on the computer ASlide and hold the power switch B until the power indicator lights CAUTION l Do not slide the power switch repeatedly l The computer will forcibly be turned off if you slide and hold the power switch for four seconds or longer l Once you turn off the computer wait for ten seconds or more before you turn...

Page 17: ...he Wireless Network after the setup of Windows is complete If Choose a network is displayed you can select Connect to a wireless network later Join a wireless network screen may not appear CAUTION l You can change the user name password image and security setting after setup of Windows l Remember your password If you forget the password you cannot use Win dows Creating a password reset disk before...

Page 18: ... On for Bluetooth n For MUI OS model To select language To select a language other than the one you have selected during the first time operation follow the steps below A Open the Control Panel 1 Right click any empty location on the Start screen 2 Click All apps on the app bar 3 Click Control Panel under Windows System B Click Clock Language and Region Language Add a language 8 Set the time zone ...

Page 19: ...assword B Click Disk Management C Right click the partition for Windows c drive in the default setting and click Shrink Volume l The partition size depends on the computer specifications D Input the size in Enter the amount of space to shrink in MB and click Shrink l You cannot input a larger number than the displayed size l To select Reinstall to the System and OS partitions in reinstalling the s...

Page 20: ... NOTE l To turn off the computer proceed as follows A Display Charm and click Change PC settings General B Click Restart now under Advanced startup C Click Turn off your PC Precautions against Starting Up Shutting Down l Do not do the following Connecting or disconnecting the AC adaptor Sliding the power switch Touching the keyboard touch pad screen or external mouse Closing the display Turn on of...

Page 21: ...tain longer operation time To access the on screen manuals Follow the steps below On the Start screen touch the Manual Selector tile and select the on screen manual Double click Manual Selector on the desktop screen and select the on screen manual To access the Reference Manual Double click on the desktop Alternatively click Start All Programs Panasonic On Line Manuals Reference Manual To access t...

Page 22: ... open Do not grip the display part l Do not put anything e g a piece of paper between the display and keyboard l When you board an airplane take the computer with you and never put it in your checked luggage When using the computer on airplane follow the airline s instructions l When carrying a spare battery put it in a plastic bag to protect its terminals l The touch pad is designed to be used by...

Page 23: ...e large battery capacity This is not a malfunction When performing Battery Recalibration after shutting down Windows Full charge Approximately 3 5 hours Complete discharge Approximately 4 0 hours When performing Battery Recalibration without shutting down Windows it may take more time to charge dis charge Maintenance To clean the LCD panel Use the soft cloth included with the computer For further ...

Page 24: ...ted files can not be recovered easily and the security level will be increased The processing time will be longer Approximately 140 minutes Follow the on screen instructions After the reinstallation the computer will restart l Do not interrupt installation for example by turning off the computer or pressing Ctrl Alt Del Otherwise installation may become unavailable as Windows may not start up or t...

Page 25: ... divided into several partitions For how to create a new partition refer to To change the partition structure page 19 You can keep the partition structure 1 This does not appear if Windows cannot be reinstalled to the partition containing boot files and the area usable by Win dows 9 At the confirmation message click OK 10 For localized OS model Select OS 32bit or 64bit and click OK For MUI OS mode...

Page 26: ...oot should be set to as follows When the recovery disc for Windows 8 is used Enabled When the recovery disc for Windows 7 is used Disabled 5 Set the Recovery Disc into the DVD drive 6 Press F10 At the confirmation message select Yes and press Enter Computer will restart 7 Press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up l If the password is requested enter the S...

Page 27: ...indows may not start up or the data may be corrupted 15 When ending screen is displayed remove the Recovery Disc Follow the on screen instructions Some models may take approximately 40 minutes 16 Perform the First time Operation page 17 NOTE l The date and time and the time zone may not be correct Be sure to set them correctly 17 Start the Setup Utility and change the settings as necessary 18 Perf...

Page 28: ...ing The screen stays black l Slide and hold the power switch for 4 seconds or longer to shut down the computer forc ibly Data not saved will be lost Then disable the screen saver You have forgotten the pass word l Supervisor Password or User Password Contact Panasonic Technical Support l Administrator password If you have a password reset disk you can reset the administrator password Set the disk ...

Page 29: ...ty To set a password A Display Charm and click Change PC settings Users B Click Create a password under Sign in options A Click Start Control Panel User Accounts and Family Safety Add or remove user accounts Follow the on screen instructions Perform the following steps and the password will be requested when the computer resumes from sleep hibernation A Open the Control Panel 1 On the Start screen...

Page 30: ...Even after entering the pass word password input screen is displayed again l The computer may be in ten key mode If the NumLk indicator lights press NumLk to disable the ten key mode and then input l The computer may be in Caps Lock mode If the Caps Lock indicator lights press Caps Lock to disable the Caps Lock mode and then input Cannot log on to Windows The user name or pass word is incorrect is...

Page 31: ...l with GPS The cursor cannot be con trolled properly l Operate the following steps A Set GPS to Disabled in the Advanced Serial Port Settings of the Setup Utility B Press F10 and select Yes at the confirmation message and press Enter The computer will restart C Log on to Windows as an administrator D 1 Right click any empty location on the Start screen and click All apps on the app bar 2 Click Run...

Page 32: ...ument The document of PDF for mat is not displayed l Install Adobe Reader A Log on to Windows as an administrator B Click Start and input c util reader en Pinstall bat in Search programs and files then press Enter C Update Adobe Reader to its latest version If your computer is connected to the internet start up Adobe Reader and click Help Check for Updates Others No response l Press Ctrl Shift Esc...

Page 33: ...companied by the Programs You shall not modify or at tempt to modify the Programs E You may transfer the Programs and license them to another party only in connection with your transfer of the single Product which was accompanied by the Programs to such other party At the time of such a transfer you must also transfer all copies whether in printed or machine readable form of every Program and the ...

Page 34: ...216 colors 800 600 dots 1024 768 dots 5 External Display 6 65 536 16 777 216 colors 800 600 dots 1024 768 dots 1280 768 dots 1280 1024 dots Wireless LAN 7 Intel Centrino Advanced N 6235 a b g n è page 35 Bluetooth 8 è page 36 Wireless WAN 9 Equipped GPS 10 Chip SiRF starIII Accuracy 10 m 2DRMS 5 m 2DRMS SBAS Protocol message GGA GSA GSV RMC VTG LAN IEEE 802 3 10Base T IEEE 802 3u 100BASE TX IEEE 8...

Page 35: ...iagnostic Hard Disk Data Erase Utility 29 Recovery Disc Creation Utility Dashboard for Panasonic PC Power Plan Extension Utility Camera Utility 19 Camera Light Switch Utility 19 GPS Viewer 10 Manual Selector Microsoft Of fice Trial 30 Display Rotation Tool Camera for Panasonic PC Wireless Toolbox Wireless Switch Utility Wireless Connection Disable Utility 7 9 28 Quick Boot Manager Tablet Buttons f...

Page 36: ...p to 240 V AC adaptor This computer is supplied with a 125 V AC compat ible AC cord 20 M 2 1 21 Measured with LCD brightness 60 cd m2 Varies depending on the usage conditions or when an optional device is attached 22 Varies depending on the usage conditions CPU speed etc 23 Approx 0 9 W when the battery pack is fully charged or not being charged and the computer is off When using with 115 V AC Eve...

Page 37: ...c fields etc Damage which has not been caused during normal operation Repair of damage that is cosmetic only or does not affect product functionality such as wear and tear scratches and dents Failures caused by products not supplied by Panasonic Failures resulting from alteration accidental damage casualty misuse abuse or neglect Introduction of liquid or other foreign matter into the unit Imprope...

Page 38: ...either express implied or statutory with respect to software provided with the Product and licensed to Purchaser its quality performance merchantability or fitness for a particular purpose Panasonic does not warrant that the functions contained in the software will be uninterrupted or error free Panasonic assumes no risk of and shall not in any case be liable for any damages including without limi...

Page 39: ...39 MEMO CF 19mk7 CPE02754ZA _OI_EU indb 39 2013 07 17 9 23 19 ...

Page 40: ...e equipment The program backs the development and dis semination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform among participating nations 22 E 1 Panasonic C...

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