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17
TROUBLESHOOTING
Check to see the following before request for repair.
If a trouble cannot be corrected even after checking and trying remedy, contact your dealer.
Problem
Check item
Remedy
System does not power up.
The power of the control unit may be
turned off. (The control unit supply the
power to the unit.)
Third party external power may be off.
Confirm if the power of the control unit
is turned on. (Refer to the control unit's
operating instructions.)
This unit may be disconnected from the
control unit.
Refer to the dealer or service person-
nel.
Your iris data, ID, or password may not
have been registered.
Refer to the system administrator.
Your ID or password may be wrong.
The front panel may have dust or be
damaged.
Remove the dust from the front panel.
If the panel has been damaged,
replace it with a new one.
(Refer to p.13.)
The status indicator does not light up.
The power of the control unit may be
turned off. (The control unit supply the
power to the unit.)
Third party external power may be off.
Confirm if the power of the control unit
is turned on. (Refer to the control unit's
operating instructions.)
This unit may be disconnected from the
control unit.
Refer to the dealer or service person-
nel.
The buzzer level may be too low to be
heard.
The buzzer does not sound.
Adjust the buzzer level. (Refer to p.13.)
“REJECT” is lighting.
Confirm the connection. (Refer to p.10.)
The coaxial cable may not be connected
between the unit's VIDEO OUT and the
control unit's iris camera connector
(CAMERA 1 to 3).