Installation/Troubleshooting
29
Troubleshooting
Brightness is
not adjusted for
about half a
minute.
• Brightness may not be adjusted for about half a minute, if the
brightness changes sharply.
Locate the camera where the brightness does not change
sharply.
• In very low light it is normal to see random colored noise on the
image.
As the light increases this will improve.
The image
refreshes very
slowly.
• Multiple users are accessing the camera.
If multiple users are accessing the camera, the image
refreshes slowly.
• You are not using an Ethernet switching hub.
If you view multiple cameras on the Multi-Camera page, the
image refreshes slowly. Use an Ethernet switching hub.
• The image may refresh slowly, depending on image resolution,
image quality, network traffic, PC performance or what object
you view.
• The Max. bandwidth usage is limited.
Increase the max. bandwidth usage on your network (see
page 31 of the Operating Instructions on the Setup CD-
ROM).
• The camera is in color night view mode.
The image refreshes slowly in color night view mode. Make
the area around the camera brighter.
The image stops
refreshing
during the
wireless
communication
with the camera.
• The image may stop refreshing because the wireless
communication can be disconnected depending on the
environment.
Click [Refresh] at the tool bar on the web browser.
The camera
cannot
communicate
with the wireless
terminal.
• Radio waves may not be reaching the wireless terminal or the
camera due to the distance or the existence of obstacles such as
a concrete wall.
Put the wireless terminal near the camera.
Problem
Cause and Remedy
