background image

• If the message "Failed to configure the router's Port Forwarding by UPnP" 

is displayed, your router may not support UPnP

TM

 or UPnP

TM

 is not enabled. 

Enable your router's UPnP

TM

 or set Port Forwarding manually following the 

router's manual and try Automatic Setup again. For more information about 
setting up a router, refer to the Panasonic Network Camera support web-
site at http://panasonic.co.jp/pcc/products/en/netwkcam/ 

• If the message "Failed to register with Viewnetcam.com." is displayed, con-

firm that the router is connected to the Internet.

The image is a simulated screen image.

When the Single Camera page is displayed, the 
setup is completed.

The Enter Network Password window is displayed. 
Enter the user name and password that were set, 
and click [OK].

When [Do not register with Viewnetcam.com] was selected at step       

,

skip to step       . 

• The port number must be specified at the end of camera URL.

For example

Using port 80: http://(Cameraname).viewnetcam.com
                          or http://IP Address 

Using any other port: http://(Cameraname).viewnetcam.com:Port Number 
                                      or http://IP Address:Port Number

• Make a note of the URL for the camera.

Registration with the "Viewnetcam.com FREE DynamicDNS service"

• The URL for the local network access may be different from the one set up on 

the previous page. Make a note of the URL here again.

  The banner is displayed only when Internet 

access is allowed on the camera.

  To ensure that the most current image is 

displayed, Internet Explorer should be 
configured as follows. This will not have any 
negative result on normal use.

1. While viewing any website, click [Tools]     

[Internet Options].

2. In the section "Temporary Internet Files", 

click [Settings] and check [Every visit to the 
page].

If Security Warning window is displayed to install ActiveX

 

Controls, 

click [Yes].

To install ActiveX Controls on Microsoft Windows XP Service Pack 2, 

see "Security Warning window on Microsoft Windows XP Service 
Pack 2" on the previous page.

Note

Note

Enter the camera MAC address in the data field, 
and click [Set up camera].

• After about a minute, the Security: Administrator page is displayed. 

Setting up the Camera Using the MAC Address on the Setup Program

The camera MAC address can be found on the sticker affixed to the rear of 
the camera (see page 16 of the Operating Instructions on the Setup CD-ROM 
for details).

Note

After confirming the network settings, click [OK].

Enter the user name and password, and click [Save].

The Enter Network Password window is displayed. Enter the 
user name and password that were set, and click [OK].

When the Single Camera page is displayed, the setup 
is completed.

• See page 24 of the Operating Instructions on 

the Setup CD-ROM for the Single Camera 
page.

• If you enable Internet access to the camera, 

follow the procedures below.

 

• When you are using a router supporting 

UPnP

TM

Note

1. Enable the Auto Port Forwarding feature on the 

UPnP

TM

 page (see page 70 of the Operating 

Instructions on the Setup CD-ROM).

2. Register with the DynamicDNS service on the 

DynamicDNS page (see page 73 of the 
Operating Instructions on the Setup CD-ROM).

3. Confirm the Internet access to the camera (see 

page 20 of the Operating Instructions on the 
Setup CD-ROM). If you cannot access the 
camera, see page 7 of the Troubleshooting 
manual (for BB-HCM311) or page 48 of the 
Installation/Troubleshooting manual (for BB-
HCM331) on the Setup CD-ROM.

• When you are using a router not 

supporting UPnP

TM

Follow the procedures shown on page 72 of 
the Operating Instructions on the Setup CD-
ROM.

When [Enable] was selected 
at step      in the "To Set Up 
Internet Access to the Camera".

When [Disable] was selected at 
step      in the "To Set Up 
Internet Access to the Camera".

When "Setup completed" is displayed, click [To 
Single Camera page].

• If Security Warning window is displayed to install ActiveX Controls, click [Yes]. 

• To install ActiveX Controls on Microsoft Windows XP Service Pack 2, see 

"Security Warning window on Microsoft Windows XP Service Pack 2" on the 

previous page.

By registering with the Viewnetcam.com FREE DynamicDNS service, 
you can create a personalized web address at which your camera's live 
video can always be found on the Internet. For detailed information, 
access "http://www.viewnetcam.com". 

The Setup Program may not list any cameras due to your firewall or 
antivirus software settings on your PC. If you cannot disable your firewall 
or antivirus software, you can set up the camera using the camera MAC 
address as shown below. 

To register with the "Viewnetcam.com FREE DynamicDNS 
service", check [Register with Viewnetcam.com] and click 
[Next>].

After a while, the "Viewnetcam.com FREE 
DynamicDNS service" website is displayed. Follow 
the displayed instructions for registration.

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