Panaso WV-SW350 Series, Operating Instructions Manual

Page: 219 / 228

Symptom Cause/solution Reference pages
It takes time to display the
screen.
SW355 SW352 SW316L SW316 SW314
SW155 SW152 SF135 SF132
:
•
Are you accessing the camera in the HTTPS mode?
In this mode, the refresh interval becomes slower
due to decode procession.
-
•
Are you accessing another camera in the same local
network via a proxy server?
Configure the web browser to not use the proxy
server.
-
•
Are two or more users browsing the camera images
simultaneously?
It may take time to display the screen or refresh
interval may become slower when two or more users
browse the camera images simultaneously.
-
Cannot access the camera
from a cellular phone. •
Is the URL correct? Or is “/mobile” missing at the end
of the URL?
Check if the URL is entered correctly. When
accessing the camera from a cellular phone, it is
necessary to enter “/mobile” at the end of the URL
that is used for the camera access from a PC.
18
SW355 SW352 SW316L SW316 SW314
SW155 SW152 SF135 SF132
:
•
Is the SSL encryption method different from that of
the camera?
Select “HTTP” (Do not select “HTTPS”) for
“HTTPS” - “Connection” on the “Network” page - the
[Network] tab, and access the camera again.
168
SW355 SW352 SW316L SW316 SW314
SW155 SW152 SF135 SF132
:
•
Did you access “http://” while using the HTTPS
function?
To use the HTTPS function, access “https://”. It is
also necessary to enter the port number.
178
Cannot access the camera
from a mobile terminal. •
Is the URL correct? Or is “/cam” missing at the end
of the URL?
Check if the URL is entered correctly. When
accessing the camera from a mobile terminal, it is
necessary to enter “/cam” at the end of the URL that
is used for the camera access from a PC.
20
SW355 SW352 SW316L SW316 SW314
SW155 SW152 SF135 SF132
:
•
Is the SSL encryption method different from that of
the camera?
Select “HTTP” (Do not select “HTTPS”) for
“HTTPS” - “Connection” on the “Network” page - the
[Network] tab, and access the camera again.
168
Operating Instructions 219
22 Troubleshooting