Troubleshooting Guide
32
To assist in location possible faults use help guide below.
BREAKDOWN PHENOMENON
CHECKING
PICTURE
SOUND
Picture with snow
Noise
The aerial direction and connection
Double or Triple Image
Normal
This is called ghosting which can be minimised
with an outside aerial, and good quality cable and
terminations. Altering the aerial direction can also
minimise this effect.
Disturb
Electrical interference which can be caused by cars,
motorbikes etc, Fluorescent lamps and dirty
insulators on overhead power cables.
Normal
No sound
Volume Sound mute
No Picture
No sound
Ensure that the power supply is connected to
the TV set and turned on. Also ensure that the
TV set is not in "Listen Mode" or that the
brightness and contrast are not turned down.
No colour
Normal volume
Adjust colour control
Scramble
Normal or Weak Volume
Adjust channel again
Colour Spot
Normal volume
Colour Purity fault which can be caused by moving the
TV set, placing magnets near the TV screen or turning
on/off house hold appliances such as vacuum cleaners
near the TV set. Turn the TV off with the mains power
switch for 15 minutes. When the power is turn on again
the TV set will automatically demagnetise the screen.
In severe cases you may need to repeat this process.
Note:
1. If the fault can not be repaired using the above guide consult with your local authorised service
centre. The TV set must only be repaired by a qualified registered service person. Never attempt to
remove the back cover as TV set has dangerous voltages inside that may cause a fatality or fire.
2. The cabinet may produce the occasional "snapping sound". This is normal and caused by the
materials in the cabinet expanding with room temperature changes.
Noise
