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Palm 700w - Treo Smartphone 60 MB, Using Manual

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236

Using Your Treo 700w Smartphone

CHAPTER 10

Troubleshooting

The Camera preview image looks strange

Some third-party applications overwrite your smartphone’s color 
settings with their own 8-bit color settings. This can affect the Camera 
Preview Mode. Delete third-party applications one by one until the 
preview image improves.

Third-party applications

Sometimes, third-party applications can cause conflicts on your 
smartphone. Third-party applications that modify wireless features may 
affect your smartphone’s performance and may require extra 
troubleshooting. Use caution when installing the following types of 
applications:

•

Ringtone managers

•

Caller ID applications

•

Instant messaging

•

Applications that modify when your phone or data connections turn 
on or off and how your phone behaves

If you recently installed an application and your smartphone seems to 
be stuck, try the following: 

1.

Perform a soft reset (see “Performing a soft reset” on page 213).

2.

Make sure the third-party application is compatible with the 
Windows Mobile version 5.0.2. operating system on your 
smartphone.

3.

Delete the most recently installed application from your 
smartphone (see “Removing applications” on page 160).

Tip

Remember that not 
all third-party 
applications were 
written with the Treo 
700w smartphone 
keyboard and 5-way 
navigator in mind. 
You may encounter 
strange behavior or 
errors in these 
applications if you use 
the keyboard and 
5-way navigator.

Summary of Contents for 700w - Treo Smartphone 60 MB

Page 1: ...Using Your Palm Treo 700w Smartphone ...

Page 2: ...940 490 6 924 752 6 907 233 6 906 701 6 906 741 6 901 276 6 850 780 6 845 408 6 842 628 6 842 335 6 831 662 6 819 552 6 804 699 6 795 710 6 788 285 6 781 824 6 781 575 6 766 490 6 745 047 6 744 451 6 738 852 6 732 105 6 724 720 6 721 892 6 712 638 6 708 280 6 697 639 6 687 839 6 685 328 6 665 803 6 618 044 6 590 588 6 539 476 6 532 148 6 523 124 6 519 141 6 516 202 6 490 155 6 480 146 6 457 134 6 ...

Page 3: ...hile using Device Software Operating certain parts of this Device requires user attention Diverting attention away from the road while driving can possibly cause an accident or other serious consequences Even occasional short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time Do not change system settings or enter data non verbally...

Page 4: ... be hazardous if your attention has been diverted away from your driving task at a critical time Volume Setting Do not raise the volume excessively Keep the volume at a level where you can still hear outside traffic and emergency signals while driving Driving while unable to hear these sounds could cause an accident Let Your Judgment Prevail The Device Software is only an aid Make your driving dec...

Page 5: ... 5 Installing the battery 8 Charging the battery 9 Turning your smartphone on off 11 Making your first call 12 Setting up your computer 15 Chapter 2 Moving around on your smartphone 19 Moving around the screen 19 Using the keyboard 26 Opening and closing applications 30 Using your Today screen 31 Synchronizing contacts and other info 32 Battery life 34 Where to learn more 35 ...

Page 6: ...g speed dial buttons 54 Using a phone headset 58 Chapter 4 Staying Organized 61 Contacts 61 Calendar 63 Tasks 71 Notes 74 Calculator 77 Chapter 5 Using Email and Other Wireless Services 79 Sending and receiving messages and email 79 Using Pocket MSN 103 Browsing the web 104 Connecting to devices with Bluetooth wireless technology 110 Beaming information with IR 114 ...

Page 7: ...tions 155 Using Find 155 Installing applications 157 Removing applications 160 Setting synchronization options 161 Sharing info 165 Using expansion cards 166 Chapter 9 Customizing Your Smartphone 173 Today screen settings 173 Phone settings 175 System sound settings 180 Display and appearance settings 183 Application settings 185 Locking your smartphone and info 189 Using Auto Keyguard and touchsc...

Page 8: ...ling the desktop software 212 Resetting your smartphone 213 Performance 217 Screen 218 Network connection 219 Synchronization ActiveSync software 224 Email 230 Web 234 Camera 235 Third party applications 236 Making room on your smartphone 238 Voice quality 239 Glossary 241 Regulatory Information 245 FCC 247 Specifications 253 Index 257 ...

Page 9: ... Microsoft Office Mobile suite This guide helps you set up your Treo 700w smartphone and quickly learn to use it NOTE Phone and text messaging service require a service contract with Verizon Wireless Web email and messaging services require a service contract and high speed data service from Verizon Wireless Data speeds vary based on network availability and capacity Tip LOOK HERE Don t miss the h...

Page 10: ...e Headset Documentation and software Read This First setup poster Treo 700w Smartphone for Verizon Quick Reference Guide Using Your Palm Treo 700w Smartphone this guide Getting Started CD that includes the following Microsoft Office Outlook 2002 ActiveSync desktop synchronization software Additional software for your smartphone Welcome CD that includes the Palm Treo 700w Smartphone Interactive Use...

Page 11: ...w smartphone box see What s in the box on page 2 as well as the following An activated mobile account with data services A location with wireless coverage for your smartphone An electrical outlet The computer you want to synchronize your personal information with NOTE To use email web browsing or multimedia messaging your Verizon Wireless service plan must include data services ...

Page 12: ...4 Using Your Treo 700w Smartphone Welcome ...

Page 13: ...R 1 Setting up your smartphone and computer Palm Treo 700w smartphone overview Top view Did You Know The ringer switch silences all sounds including music when you need quiet There is no need to navigate menus ...

Page 14: ...other items might damage it Visit www palm com mytreo700wVerizon to find a variety of useful accessories including carrying cases that protect the screen Indicator light phone and charge indicator Multi connector 5 way navigator Earpiece Power End button Microphone Headset jack Start button Phone Send button Side button OK button Volume Left action key Right action key Center Select button ...

Page 15: ...CHAPTER 1 Back view IMPORTANT The Treo 700w smartphone speaker includes a large magnet so be sure not to store your smartphone near credit cards or other items that could be demagnetized Camera lens camera smartphone only Battery door release Speaker Self portrait mirror ...

Page 16: ...f the smartphone until it clicks into place Your smartphone screen turns on and the Treo screen appears Wait for the progress bar on the Treo screen to fill and the Windows Mobile screen to appear 5 Follow the onscreen instructions to finish the installation Tip If your smartphone does not turn on after inserting the battery you need to connect it to the AC charger to charge it If it still doesn t...

Page 17: ...ger into a wall outlet If necessary connect an adapter 2 With the arrow on the connector facing up toward your smartphone screen connect the charger cable to the bottom of your smartphone Did You Know If your battery ever becomes fully drained your info is stored safely on your smartphone until you recharge the battery or connect your smartphone to a power source Did You Know You can charge your s...

Page 18: ...y is connected to a wall outlet and is fully charged A partial battery without a lightning bolt indicates that the battery is not connected to a wall outlet and it has some power An exclamation point indicates that the battery needs to be charged immediately Did You Know Battery consumption varies based on personal usage Consumption factors include signal strength speakerphone usage and the type o...

Page 19: ...f icon appears at the top of the screen and your smartphone is not connected to any mobile network You can still use the organizer and other features Waking up the screen and turning it off Wake up the screen and leave the phone turned off when you want to use only the organizer features of your smartphone for example when you re on a plane and want to look at your calendar You can also turn off y...

Page 20: ...Phone Send 3 If you have not activated your phone follow these steps to do so Use the number pad on the keyboard to enter 228 these numbers appear on the ZRRC letter keys Press Phone Send to dial Follow the voice prompts to activate your phone A service provisioning message appears Wait a few minutes until you see the Programming Successful message and then press Dismiss left action key Tip The Di...

Page 21: ... pad on the keyboard to enter the number you want to call 5 Press Phone Send to dial 6 When your call is complete press Power End to end the call Adjusting call volume While a call is in progress press the Volume button on the side of your smartphone to adjust call volume Volume button ...

Page 22: ...n the Phone tab look for your phone number below the title bar 6 Press OK Tip If your phone number doesn t appear on the Phone Settings screen press OK and then turn your phone off and back on again Repeat steps 1 6 If your phone number still doesn t appear your phone has not been activated Turn your phone off wait a few hours and then turn on your phone and repeat these steps If your phone number...

Page 23: ...version of the ActiveSync software you must install the software that came with your smartphone on the Getting Started CD System requirements Your computer should meet the following minimum system requirements Windows 2000 or XP later versions may also be supported 32MB of available memory RAM 170MB of free hard disk space CD drive Available USB port USB sync cable included with your Palm Treo 700...

Page 24: ...s Windows Mobile device or from a Palm OS device you can learn more about how to move content such as pictures music and files to your smartphone by going to www palm com us support Treo700wVerizon 1 Plug the AC charger into a wall outlet If necessary connect an adapter 2 Plug the USB sync cable into an available USB port or into a powered USB hub on your computer 3 With the USB cable on the left ...

Page 25: ...This button has no function with your Treo 700w smartphone Tip For best performance plug your sync cable directly into a USB port on your computer If your computer has USB ports on both the front and back we suggest using the back port If you use a USB hub make sure it is a powered hub ...

Page 26: ...18 Using Your Treo 700w Smartphone CHAPTER 1 Setting up your smartphone and computer ...

Page 27: ...e 5 way includes the Right Left Up Down and Center buttons Tip Some third party applications may not work with the 5 way navigator and you must use the stylus instead Did You Know Custom navigation features are available when you browse the web using Internet Explorer See Viewing a web page on page 104 Tip The arrow icons that indicate directions on the 5 way are different from the onscreen scroll...

Page 28: ...uter keyboard Press and hold Option while pressing Left or Right to jump to the top or bottom of the current document or entry When viewing a screen with tabs such as when adding a contact press Down to scroll to the tabs and then press Left or Right to move between tabs When inside a text field press Right or Left to move to the next character and press Up or Down to move between lines When insid...

Page 29: ...fore opening or selecting it The highlight can take one of two forms depending on what is highlighted Border glow This rectangular border highlights items such as an onscreen button such as OK Dismiss or Hide a check box an option or a web link Reverse type light text on a dark background This highlights items such as a phone number an email address text or an item in a list After highlighting an ...

Page 30: ...ion keys give you quick access to tasks that you can do on the current screen so the action key items vary from application to application and from screen to screen Look on the screen directly above the action key to see the action that it does in the current context In some contexts these keys may do nothing at all In most cases the right action key opens the menu and the left action key activate...

Page 31: ...to display an application s menu 2 Press Up or Down to highlight a menu item 3 If an arrow appears next to a menu item press Center or Right to display additional options for that item and then press Up or Down to highlight a menu item To return to the main menu without making a selection press Left Left action key Right action key Left action key activates this command Right action key activates ...

Page 32: ...tcut menu Most applications also provide access to context sensitive shortcut menus similar to the right click menus on a computer The shortcut menu options vary based on the highlighted selection 1 Highlight the item you want to open the shortcut menu for 2 Press and hold Center to open the shortcut menu 3 Press Up or Down to highlight a menu item 4 Press Center to select the menu item or press L...

Page 33: ...e the 5 way to highlight the field and then press Center to display the items in the list Press Up or Down to highlight the item you want and then press Center to make your selection Use your stylus to tap the arrow and then tap the item in the list To exit the list and cancel your selection press Left Tip You can also tap and hold an item with the stylus to open the shortcut menu Tip When selecti...

Page 34: ...onnected to an external power source The backlight also turns off when an application s power saving features turn it off Tip When using the keyboard most people find it easiest to hold the smartphonewithtwo hands and to use the tips of both thumbs to press the keys Tip You can change the backlight shut off interval Press Start and select Settings Select the System tab and then select Backlight Se...

Page 35: ...hen press the key of the desired character You don t need to hold Option while pressing the key Press Option twice to turn on Option Lock and then press the desired keys to enter a series of characters When Option Lock is on this symbol appears at the bottom of the screen To turn off Option Lock press Option again Entering other symbols and accented characters You can enter symbols and accented ch...

Page 36: ... See the table on the next page for a list of corresponding characters 3 Press Up or Down to highlight the desired character 4 Press Center to insert the character Symbols and accented characters Press Alt and enter to select Press Alt and enter to select Press Alt and enter to select a á à ä â ã å æ o ó ò ö ô œ õ 0 A Á À Ä Â Ã Å Æ O Ó Ò Ö Ô Œ Õ 1 b or B ß p or P 2 c ç r or R 3 C Ç s ß Šs e é è ë ...

Page 37: ...martphone 29 Using the keyboard CHAPTER 2 I Í Ì Ï Î U Ú Ù Ü Û l or L x or X x n ñ y ÿ or _ Ø µ N Ñ Y Ÿ Symbols and accented characters Press Alt and enter to select Press Alt and enter to select Press Alt and enter to select ...

Page 38: ...veral applications open at once so you don t need to exit an application to open another one In most cases applications close automatically when available memory is low but you can also close applications manually Tip With the Start menu open you can press the letter underlined in the application s name to open the app For example press H to open Help You can also select the shortcut icons at the ...

Page 39: ...of your open applications NOTE If you press OK to return to Programs the current application continues to run in the background Using your Today screen Your Today screen is your home base From your Today screen you can quickly look up a contact dial a phone number or speed dial button see your latest calendar appointments see the number of unread email messages and even display a web page To acces...

Page 40: ...s the items that are set to sync You can synchronize using a cable or you can sync wirelessly To use ActiveSync you must first install the software from the Getting Started CD that came with your smartphone See Installing the desktop synchronization software on page 16 for instructions To use Direct Push Technology make sure you are accessing an Exchange Server 2003 upgraded to Service Pack 2 See ...

Page 41: ...f your smartphone s screen and the ActiveSync icon in the taskbar on your computer If you don t see the ActiveSync icon make sure the desktop synchronization software that came with your smartphone is running on your computer If you have any problems synchronizing see Synchronization ActiveSync software on page 224 for troubleshooting suggestions This button has no function with your Treo 700w sma...

Page 42: ...ns keep an eye on the battery icon and charge when necessary Your smartphone s wireless features phone email messaging and web generally consume more power than the organizer features If you don t plan to use the wireless features on your smartphone for a while turn off your wireless services see Turning Wireless Services On Off on page 200 You can forward calls to a different number or let all ca...

Page 43: ... your battery away from direct sunlight and other sources of heat Temperatures over 120 degrees Farenheit 50 degrees Celsius can permanently reduce the capacity and life span of any lithium ion battery Where to learn more For a quick introduction Quick Tour The Quick Tour highlights many of your smartphone s features It is already installed on your smartphone and you can open it at any time Press ...

Page 44: ...palm com us support Treo700wVerizon If you need more information Books Many books on Windows Mobile devices are available in local or online book retailers look in the computers section or visit www palm com mytreo700wVerizon Online forums Consult online Treo 700w smartphone user discussion groups to swap information and learn about topics you may find nowhere else Visit www palm com us support Tr...

Page 45: ... might experience interruptions with your phone operation while using a Wi Fi card Palm recommends that you turn off the phone radio when using any Wi Fi card or remove the Wi Fi card when not in use to ensure that you can always make and receive phone calls For EMERGENCY calls always remove the card from your smartphone to ensure optimal connectivity Tip If you press Phone Send while a number is ...

Page 46: ...ave a new email text or multimedia message 0 An error occurred during synchronization 0 You have more than one of the conditions listed above 0 Your phone is on The bars display the signal strength The stronger the signal the more bars appear If you are outside a coverage area no bars appear Key Term 1xRTT Single carrier 1x radio transmission technology A wireless technology that can provide fast ...

Page 47: ...ically interrupted 0 Your phone is connected to a NationalAccess network but you are not actively transmitting data You can still make or receive calls 0 Your phone is connected to a BroadbandAccess network but you are not actively transmitting data You can still make or receive calls 0 Your Palm Treo 700w smartphone is connected to a computer or network which is providing a data connection 0 A da...

Page 48: ...over the air eavesdropping Appears during a call when this option is turned on and available on the Verizon Wireless network 0 Location privacy is off and your location is available to the Verizon Wireless network and other applications 0 The Bluetooth wireless technology status indicator appears in gray when this feature is off in blue when this feature is on and in reverse blue when your smartph...

Page 49: ...ng by contact name You can look up contacts quickly by entering just a few letters of a contact s name or phone number directly from your Today screen Before you can dial a call by contact name you must create some contacts see Adding a contact on page 61 or import them by synchronizing see Synchronizing contacts and other info on page 32 Before You Begin Make sure your phone is on see Turning you...

Page 50: ...example entering SM finds both Smilla Anderson and John Smith Entering SM A finds only Smilla Anderson 3 Select the number you want to dial 4 Press Phone Send to dial Did You Know After you look up a contact you can select how you want to communicate with that person Press and hold Center on the 5 way and then select the communication method you want to use Did You Know You can dial an alternate n...

Page 51: ...uttons highlight the picture speed dial area and press Right or Left repeatedly or highlight the text speed dial area and press Up Down Right or Left Dialing by company name 1 Press Start and select Contacts 2 Press Menu right action key and select View By Company 3 Press Phone Send to go to your Today screen 4 Using the keyboard begin entering the first few letters of the company name 5 Select th...

Page 52: ...ntly dialed numbers Go to your Today screen press Phone Send highlight the number or contact name you want to call and then press Phone Send to dial To select from a chronological list of calls Go to your Today screen press Phone Send and then select Call Log Highlight the number you want to call and then press Call left action key to dial Tip If you can t dial a phone number directly from a web p...

Page 53: ...e menu 3 Tap the onscreen Dial Pad to enter the number 4 Press Phone Send to dial Did You Know You can paste numbers directly into the Dial Pad Copy a number from another application switch to Dial Pad and then press and hold Center on the 5 way to paste the number Did You Know When you are on a plane you can turn off your phone and all wireless services using Wireless Manager see Turning Wireless...

Page 54: ... End or the 5 way To immediately silence all system sounds including the ringer slide the ringer switch to Sound Mode Off All sounds remain off until you slide the ringer switch back to Sound On When you silence the ringer you can either answer the call or let it ring through to voicemail Tip See a picture of the person calling you Learn how to assign a caller ID picture in Assigning a picture and...

Page 55: ...p of your screen and the left action key is labeled Voicemail Retrieving voicemail messages 1 Go to your Today screen 2 Press and hold 1 on the keyboard to dial Verizon Wireless s voicemail system 3 Enter your voicemail password using the keyboard or press Extra Digits left action key if you defined this option see Creating a speed dial button on page 54 for details 4 Select Play to listen to your...

Page 56: ...ss Menu right action key again and select Speakerphone Off Mute the microphone so you can t be heard Press Menu right action key and select Mute To turn the microphone back on press Menu right action key again and select Cancel Mute Switch to another application Press Start and select the application Tip When a call lasts longer than one minute the screen dims and then turns itself off Press any k...

Page 57: ...s while on a voice call From any application press Phone Send to return to your Today screen Saving phone numbers After you complete a call you are prompted to add the number if it is not already in your Contacts list To create a new contact for this number select Create New Contact To add this number to an existing contact select Copy and Add and then select a contact name To decline adding the n...

Page 58: ...g and call forwarding Making a second call You can make a second call while your first call is still active When you dial a second number the first call is automatically placed on hold To dial a second number use any of the methods described in Making calls on page 41 If you re dialing by contact name or with the keyboard you must first use the 5 way to select the Dial Lookup field When two calls ...

Page 59: ... do any of the following Place the current call on hold and answer the new call Press Answer left action key or Phone Send Send the new call to voicemail Press Menu right action key and select Ignore Send the new caller a text message Press Menu right action key and select Ignore with text message The second call is sent to voicemail Hang up both calls Press Power End The second call is sent to vo...

Page 60: ...ng up both calls press Power End instead Using Flash mode during an Active call Flash mode is an alternate way to manually manage your calls while one or more calls are active The preferred methods are described in Making a second call on page 50 Answering a second call call waiting on page 51 and Making a conference call on page 52 When these methods don t work you can use Flash mode This mode is...

Page 61: ...p a conference call If you have two calls in conference press Flash left action key to hang up the second call and then dial another number 4 Press Power End to exit Flash mode and end all calls Forwarding calls You can forward calls to another phone number Please check with Verizon Wireless about availability and pricing of forwarded calls additional charges may apply 1 Go to your Today screen 2 ...

Page 62: ... Today screen to quickly dial a number Creating a speed dial button You can create up to 20 picture buttons and 50 text buttons 1 Go to your Today screen 2 Press Menu right action key and select New Speed Dial 3 Do one of the following Select Link to contact select the contact you want to link to this button and then select the number you want to dial with this button Select Label and enter a name...

Page 63: ...a one second pause enter a comma Dial extra digits automatically Dials predefined Extra Digits immediately after dialing the phone number If you do not check this box you need to press Extra Digits left action key to dial these digits Show voice mail buttons Displays the voicemail playback controls after you dial this speed dial number When this option is checked you can enter numbers below each c...

Page 64: ...anges 5 Press OK Deleting a speed dial button 1 Go to your Today screen 2 Highlight the speed dial button you want to delete 3 Press and hold Center to open the shortcut menu and then select Edit Speed Dial 4 Press Delete 5 Select Yes to confirm deletion Tip The playback controls for the Verizon Wireless Voicemail speed dial button are already set up for the Verizon Wireless voicemail system Tip Y...

Page 65: ...d dial buttons CHAPTER 3 Arranging your speed dial buttons 1 Go to your Today screen 2 Press Menu right action key and select Speed Dial Options 3 Highlight the button you want to move 4 Press Option Left or Right to move the button in that direction ...

Page 66: ...t sensitive and it performs different actions based on the situation You can press the headset button to perform any of the following tasks Answer an incoming call Respond to call waiting Hang up all calls Swap between calls if the second call is an incoming call Create a conference call if the second call is an outgoing call Tip You can use the headset that came with your smartphone or compatible...

Page 67: ...h epl To learn how to set up and connect to Bluetooth devices see Connecting to devices with Bluetooth wireless technology on page 110 Here are tips for working with a Bluetooth hands free device To transfer a call from the handset to a Bluetooth hands free device during a call press Menu right action key and select Connect Bluetooth To transfer the call back to the headset press Menu right action...

Page 68: ...sing Your Treo 700w Smartphone CHAPTER 3 Using Your Phone partnership Bluetooth headset or car kit required sold separately unplug the wired headset and press the button on the Bluetooth headset or car kit ...

Page 69: ... which you want this entry to appear 6 To add a note to an entry select the Notes tab 7 To assign a ringtone to the entry select Ring tone and select a tone 8 After you enter all the information press OK Before You Begin Install the latest software from your Getting Started CD Tip If you have many contacts to enter it s best to enter them in Microsoft Office Outlook on your computer and then sync ...

Page 70: ...t 2 Press Menu right action key and select Options 3 Set any of the following options Show alphabetical index Displays the alphabet at the top of the Contacts list You can use this index to find a contact Show contact names only Lets you fit more names on the Contacts list by hiding everything but the contact s name Area code Sets the default area code for new contact entries 4 Press OK Tip In the...

Page 71: ...d Day Shows your daily schedule in day planner format Week Shows your schedule for an entire week Month Shows your schedule for a whole month A morning appointment An afternoon appointment Both morning and evening appointments An all day event Year Shows a calendar for a 6 month period Before You Begin Make sure you are accessing an Exchange Server 2003 upgraded to Service Pack 2 Add access to the...

Page 72: ...cription and a Location 4 Select Starts and select the starting date and time 5 Select Ends and select the ending date and time 6 Press OK Creating an untimed event An untimed event such as a birthday anniversary or vacation does not occur at a particular time These events appear as banners at the top of your calendar they don t occupy blocks of time For example Submit Final Draft in the screensho...

Page 73: ...e 65 Calendar CHAPTER 4 1 Press Start and select Calendar 2 Press Menu right action key and select New Appointment 3 Enter a Subject description 4 Select the starting and ending dates 5 Select All Day and then select Yes 6 Press OK ...

Page 74: ...ollow the onscreen instructions 4 Press OK Adding an alarm reminder to an event 1 Create an event and then select it 2 Press Edit 3 Select Reminder and then select Remind Me 4 Enter the number of minutes hours days or weeks before the event you would like to receive the alarm 5 Press OK Tip To enter a birthday or an anniversary create an untimed event that repeats every year Tip You can also add a...

Page 75: ...ther Microsoft Office Outlook users 1 Create an event and then select it 2 Press Edit left action key 3 Select Sensitivity and then select one of the following Private Displays the event on your smartphone and on your computer Meeting attendees or recipients see Please treat this as Private near the top of an open appointment If you sync with Exchange Server other users who can access your folders...

Page 76: ...r Meeting attendees or recipients see Please treat this as Confidential near the top of an open appointment 4 Press OK Organizing your schedule Use categories to view different types of events 1 Create an event and then select it 2 Press Edit left action key 3 Select Category and then check the categories which apply to this event To add a new category press New left action key enter the category ...

Page 77: ... Options 2 On the General tab set any of the following options 1st day of week Sets Sunday or Monday as the first day of the week for all Calendar views Week view Sets whether five six or seven days appear in Week View Show half hour slots Sets whether time slots appear in one hour or half hour increments in Day View and Week View Show week numbers Sets whether week numbers 1 52 appear in Week Vie...

Page 78: ...fore the event the reminder appears You can override this setting for individual events Show icons Sets which icons appear next to events The event has a reminder The event repeats in a specified pattern The event has a note attached A location has been assigned to the event The event is a meeting The event is marked private Send meeting requests via Sets the Messaging method used to send meeting ...

Page 79: ... Occurs Indicates if the task repeats at regular intervals and how often it repeats Reminder Sets an alarm for this task and indicates when you want to be reminded Categories Assigns the task to one or more categories Sensitivity Marks this task as Normal Personal Private or Confidential Notes Lets you enter additional text for the task 6 Press OK Did You Know If you want to use Tasks Over the Air...

Page 80: ... right action key and select Filter 2 Select which tasks you want to view All Tasks Recently Viewed No Categories Active Tasks Completed Tasks or a specific category such as Business or Personal 3 Press Menu right action key and select Sort By 4 Select the sort method Status Priority Subject Start Date or Due Date Tip You can also mark a task complete by tapping the check box next to the task on t...

Page 81: ... right action key and select Options 3 Set any of the following options Set reminders for new items Automatically adds a reminder to new tasks The default reminder is set to 8 00 on the morning the task is due You can override this setting for individual tasks Show start and due dates Displays task start and due dates in the Tasks list Show Tasks entry bar Displays the Tasks entry bar at the top o...

Page 82: ...the stylus crossing at least three ruled lines 5 Press OK Recording a voice note You can create a new voice note or add a recording to an existing note 1 Press Start and select Programs 2 Select Notes 3 To add a recording to a note open the note you want to add the recording to To create a new voice note skip this step 4 Press Menu right action key and select View Recording Toolbar 5 Select to beg...

Page 83: ...ng your notes You can rename your notes move notes to another folder and move notes between your smartphone and an expansion storage card 1 Go to the Notes list and highlight a note you want to move 2 Press Menu right action key and select Rename Move 3 Select Name and then enter a new name for the note 4 Select Folder and then select the folder you want to store the note 5 Select Location and the...

Page 84: ...ct Yes Customizing Notes 1 Go to the Notes list 2 Press Menu right action key and select Options 3 Set any of the following options Default mode Sets the default entry mode to Writing or Typing Default template Sets the default template for new notes Save to Sets the default location where new notes are stored Record button action Sets whether the Side button opens the Notes application or stays i...

Page 85: ...ches a number between negative and positive Using the Calculator memory To store a number select the box to the left of the entry box An M appears in the box To add the displayed number to the number stored in memory select To display the number stored in memory select To clear the memory select Tip You can tap the screen or use the keyboard to input numbers Did You Know When you store a number in...

Page 86: ...78 Using Your Treo 700w Smartphone CHAPTER 4 Staying Organized ...

Page 87: ...ters To save time you can select from predefined My Text phrases such as Call me or On my way You can add your own My Text phrases and if you prefer you can enter the full message text too 1 Go to your Today screen 2 Press Messaging left action key 3 Press Left until you see Text Messages in the title bar 4 Press New left action key Before You Begin Do the following Make sure your phone is on befo...

Page 88: ...ng an online address book on page 95 and Using an online address book on page 96 If the recipient s name and mobile number are not in your Contacts list enter the full mobile number or email address 6 Enter your message or press Menu right action key select My Text and then select a predefined phrase you want to insert 7 Optional Press Menu right action key and select Spell Check 8 Optional Press ...

Page 89: ...ve and view pictures and videos You can include any of the following items Ringtones MIDI Sound clips WAV QCELP Pictures JPEG GIF Videos 3G2 1 Go to your Today screen 2 Press Messaging left action key 3 Press Left until you see MMS in the title bar Tip To address a message to multiple recipients separate the addresses with a semicolon If you address a single text to three people you are billed for...

Page 90: ...ine address book on page 96 If the recipient s name and mobile number or email address are not in your Contacts list enter the full mobile number or email address 6 Select Subject and enter a title for the message 7 Select New Slide 8 Press Center and select one of the following Add Picture Lets you insert a picture You can take the picture with the built in camera or insert an existing picture Ad...

Page 91: ... 11 Optional Select Preview to view the message as the recipient will see it 12 When you re done creating the message press OK 13 Press Send left action key Receiving text and multimedia messages When your phone is on and in a wireless coverage area you automatically receive new text messages For multimedia messages you can set your smartphone to automatically download new messages or to notify yo...

Page 92: ...therwise select an item to play 6 Do any of the following Go the previous or next slide Tap Previous or Next Pause or resume playback Tap Pause or Play Save the item that is playing Press Menu right action key and select Save Did You Know When viewing a message you can press Right on the 5 way to move to the next message in that account or press Left on the 5 way to move to the previous message in...

Page 93: ...ress Menu right action key and select Message Overview Reply to the message Press Menu right action key and select Reply or Reply All Call the sender Press Menu right action key and select Call Sender Save the message as a template for other messages Press Menu right action key and select Save to Template 7 Press OK ...

Page 94: ... and a smartphone with Windows Mobile 5 0 with MSFP Messaging and Security Feature Pack for Outlook information Email Calendar Contacts and Tasks Direct Push Technology uses an Internet Protocol IP based methodology rather than SMS based methodology resulting in lower network overhead lower costs and more efficient communications Wireless Sync Enables you to use a Verizon Wireless Sync account to ...

Page 95: ...s you to send and receive email messages with a corporate email account or an account that you have with an Internet service provider ISP Hotmail Enables you to send and receive email messages with an MSN Hotmail account See Using Pocket MSN on page 103 for information on setting up an MSN Hotmail account ...

Page 96: ...5 Enter your username password and domain The password is case sensitive Your password can use numbers and text Check if your Caps Lock and Option Lock are active because that can affect the password you are entering See Entering lowercase and uppercase letters on page 27 and Entering numbers punctuation and symbols on page 27 6 If you want to enter your password each time you access this account ...

Page 97: ...ync schedule See Setting a sync schedule with an Exchange Server on page 90 NOTE Settings are not available for all items If you want to download more than the email message header select E mail in step 9 and increase the KB setting If you don t increase this setting you can manually download the rest of the message at your convenience Tip Ask your system administrator if it is OK to store your co...

Page 98: ... for peak and off peak times To conserve power it is recommended to change your settings to synchronize every 30 or 60 minutes instead of as items arrive 5 Set your roaming preference By default a scheduled sync does not work while you are roaming This is to prevent roaming charges on your account If roaming charges are not a concern select Use above settings while roaming 6 Press OK Before You Be...

Page 99: ... about your mail server from your system administrator Install the Wireless Sync desktop software 2 On your smartphone press Start and select Programs 3 Select Wireless Sync 4 Press Start left action key and then wait a few minutes for the installation to complete 5 When the following message appears on your smartphone screen Have you created your Wireless Sync account yet select Yes 6 Select Sync...

Page 100: ... Internet Message Access Protocol or POP email account 1 Go to your Today screen 2 Press Messaging left action key 3 Press Menu right action key and select Tools New Account 4 Enter the email address that you want to set up and then press Next right action key 5 Wait until the Status box displays Completed and then press Next right action key 6 Enter your name username and password Before You Begi...

Page 101: ...is your work email account enter Work or your company s name 11 Enter the name of the Incoming mail and Outgoing mail servers Do not enter anything in Domain It is not needed for POP3 or IMAP accounts 12 Optional Select Options to select download settings for this account 13 Press Finish right action key Tip To delete an email account press Menu and select Tools Options Highlight the account you w...

Page 102: ...ine address book on page 96 If the recipient s name and email address are not in your Contacts list enter the full email address 6 Select Subject and enter a title for the message 7 Enter your message or press Menu right action key select My Text and then select a predefined phrase you want to insert 8 Optional Do any of the following Press Menu right action key and select Insert Select the type o...

Page 103: ... then select Add 4 Enter the name of the Directory service 5 Enter the Server name 6 If your server requires authentication check the box and then enter your username and password 7 Optional Check the Check name against this server box to enable this directory service 8 Select OK OPTIONAL To delete a directory service highlight it press and hold Center on the 5 way and then select Delete Before Yo...

Page 104: ...ion schedule on page 164 for details During synchronization new messages are copied to your smartphone s Inbox and messages in the smartphone s Outbox are sent Synchronizing your other email accounts To send and receive email messages for additional email accounts such as an Internet Service Provider ISP account or an account that you access using a VPN server connection typically a work account f...

Page 105: ...ount that contains the message as described in the previous sections 3 Select the attachment to open it If you have an Microsoft Office Outlook E mail account and want to download attachments automatically do the following 1 Press Start and select Programs 2 Select ActiveSync 3 Press Menu right action key and select Options 4 Select E mail and then select Settings 5 Check the Include file attachme...

Page 106: ...py get attachments Using links in messages When you receive a text message that contains a telephone number email address or URL you can dial the number send an email message or go to the web page immediately Your smartphone automatically opens the appropriate application from the link 1 Select a message in the list 2 Select the phone number email address or URL appears as underlined blue text Did...

Page 107: ...s or videos A read message with sound An urgent message This icon appears below the message size on the right side of the screen A message that was delivered Sent folder only You can rearrange the messages in any folder or account 1 Go to the Messaging account you want to arrange 2 Select the Sort by list in the upper right and then select the sort method you want to use Tip Unread messages appear...

Page 108: ...ove the items to the Deleted Items folder Adding a signature to your messages You can use a different signature with each Messaging account 1 Go to the Messaging list 2 Press Menu right action key and select Tools Options 3 On the Accounts tab select Signatures 4 Select the account you want to create a signature for 5 Check the box to add this signature to new messages you create with this account...

Page 109: ...opies of sent items in Sent folder Indicates if messages you send are stored in the Sent folder After deleting or moving a message Specifies what you want to appear after you delete or move a text or email message 4 Select the Address tab and set any of the following options In Contacts get e mail addresses from Indicates whether you want to check Contacts in addition to any directory services for...

Page 110: ...s whether you want to automatically empty the Deleted folder and when you want this to occur 6 Press OK Customizing your multimedia messaging settings 1 Go to the Messaging list 2 Press Menu right action key and select Tools Options 3 On the Accounts tab select MMS 4 Set either of the following options Automatically Collect Messages Indicates if you want to automatically receive multimedia message...

Page 111: ...1 Press Start and select Pocket MSN 2 Select MSN Mobile Home 3 Select Sign in 4 Enter the email address and password for your Passport account or your Hotmail account To create a Passport IM account go to www passport com To create a Hotmail account go to www hotmail com Before You Begin You must subscribe to data services from Verizon Wireless Did You Know You can add Pocket MSN to your Today scr...

Page 112: ...plorer 3 Highlight the address line enter the address of the web page you want to view and then press Center 4 Press Menu right action key select View and then select any of the following One Column Arranges web pages into one column that is as wide as the screen so that you don t have to scroll horizontally Default Maintains a layout similar to what you see on a desktop computer but it makes item...

Page 113: ...own In Desktop View press Up Down Left or Right to scroll in all directions To follow a link to another web page press Up or Down to highlight the link and then press Center to go to the selected page You can also tap the link on the screen with your stylus To adjust the size of the text on web pages press Menu right action key select Zoom and then select the size you want To view a web page s pro...

Page 114: ...ight action key and select Add to Favorites 3 Optional Select Name and enter a different description 4 Optional Select the folder where you want to create the favorite 5 Select Add Viewing a favorite 1 Press Start and select Internet Explorer 2 Press Favorites left action key 3 Select the page you want to view in the list Tip Create the folders where you want to store your favorites first Once you...

Page 115: ...ures that are specifically tagged for download 1 Go to the page that contains the link to the file you want to download 2 Press Left or Right to highlight the link to the file 3 Press and hold Center and then select Save As to download a file or tap and hold and then select Save Image to download an image 4 Select Name and enter a new name for the file 5 Select the Folder list and then select the ...

Page 116: ...you want to view Customizing your Internet Explorer Mobile settings 1 Press Menu right action key and select Tools Options 2 On the General tab set any of the following options Home Page Sets the page that appears when you open Internet Explorer Mobile To use the page you were on when you opened the menu select Use Current To select the original home page select Use Default Encoding Sets the chara...

Page 117: ...l files containing info about your identity and preferences The page sends the file and stores it on your smartphone Clear Cookies Deletes any cookies stored on your smartphone Warn when changing to a page that is not secure Sets whether a message appears when you switch from a secure page to one that is not secure Warn when page content is blocked due to security settings Sets whether a message a...

Page 118: ...p a connection with a Bluetooth device you can communicate with that device whenever it is within range about 30 feet and your smartphone s Bluetooth feature is turned on 1 If necessary prepare the device you want to connect with to accept a new connection Check the device s documentation for details 2 Go to your Today screen and then tap Bluetooth 3 Check the Turn on Bluetooth box to turn on your...

Page 119: ...ck the Hands Free box and then press Finish right action key 10 If you re connecting to a GPS device press Finish right action key select the COM Ports tab select the GPS device you selected in step 6 and then select New Outgoing Port Press Finish right action key After you set the partnership and COM port you can configure the GPS settings see Setting up a GPS device on page 197 Be sure to select...

Page 120: ... a Bluetooth connection 4 Select the receiving device in the list When the transmission is complete Done appears next to the name of the receiving device Receiving information over a Bluetooth connection 1 Go to your Today screen and then tap Bluetooth 2 Check the Turn on Bluetooth box to turn on your smartphone s Bluetooth feature 3 If you have already set up a partnership with the transmitting d...

Page 121: ...tails 3 Go to your Today screen and then tap Bluetooth 4 Check the Turn on Bluetooth box to turn on your smartphone s Bluetooth feature 5 Press Start and select Programs 6 Select ActiveSync 7 Press Menu right action key and select Connect via Bluetooth 8 If this is the first time you re making a Bluetooth connection to this computer follow the onscreen prompts to set up a Bluetooth partnership wit...

Page 122: ...d on the top of your smartphone between the antenna and the ringer switch behind the small dark shield Tip For best results the path between the two devices must be clear of obstacles and both devices kept stationary If you have difficulty beaming shorten the distance and avoid bright sunlight The type of information you can beam depends on the type of device you are beaming to Windows mobile devi...

Page 123: ...port of the receiving device 4 When the name of the receiving device appears select it to begin the transfer A blue icon indicates a Bluetooth connection and a red icon indicates an IR connection 5 Wait for Done to appear next to the name of the receiving device before you continue using your smartphone Receiving beamed information 1 Turn on your screen 2 Point your smartphone s IR port directly a...

Page 124: ...R port directly at the IR port on your computer 3 On your smartphone press Start and select Programs 4 Select ActiveSync 5 Press Menu right action key and select Connect via IR 6 Select Sync Tip If you can t receive beamed info press Start and select Settings Select the Connections tab and then select Beam Make sure the Receive all incoming beams box is checked If you still can t receive info try ...

Page 125: ...hone by using a picture as a background or by adding a picture to a contact see Assigning a picture and ringtone ID to a contact on page 176 for details You can also move pictures and videos to a computer by synchronizing your smartphone with your computer Taking a picture By default pictures are stored in the My Pictures folder on your smartphone If you want to store your pictures on an expansion...

Page 126: ...still until the picture renders and then do one of the following Press Camera left action key to take another picture Press OK to return to the Thumbnails View Taking pictures in burst mode Burst mode takes five pictures in quick succession with one button press 1 Press Start and select Pictures Videos 2 Press Camera left action key Tip If you see a camcorder icon below the preview image video mod...

Page 127: ... right action key and select Video Mode 4 Adjust the position of your smartphone until you see the subject you want to record on the screen 5 Optional Adjust any of the following Brightness Press Right to increase the brightness or Left to decrease the brightness Before You Begin You must have QuickTime Player version 6 5 or later installed on your computer to play videos recorded by your smartpho...

Page 128: ...os see Playing media files on your smartphone on page 128 3 Press OK to return to the Thumbnail View Viewing a slide show 1 Press Start and select Pictures Videos 2 Press Menu right action key and select Play Slide Show The slide show plays automatically 3 Press Center to display the slide show toolbar which you can use to Rotate Play Pause Reverse Forward and Stop the slide show Tip To view pictu...

Page 129: ...opens address and send the message See Creating and sending a multimedia message on page 81 for details Creating a video ringtone You can save a video that you record as a ringtone 1 Press Start and select Pictures Videos 2 Highlight the video you want to use as a ringtone 3 Press Menu right action key and select Save to Contact Ring Tone 4 Select the contact to whom you want to assign the rington...

Page 130: ...per left and select the location where you want to place the picture or video you selected in step 3 5 Press Menu right action key and select Edit Paste You can also view a specific folder or expansion card and arrange the pictures and videos by name date or size 1 Press Start and select Pictures Videos 2 Select the Show list in the upper left and then select the folder you want to view 3 Select t...

Page 131: ... of the following To rotate a picture 90 degrees counterclockwise select Rotate To crop a picture press Menu right action key and select Crop Tap and drag the stylus to highlight the area to crop Tap outside the box to stop cropping To adjust the brightness and contrast levels of a picture press Menu right action key and select AutoCorrect Deleting a picture or video 1 Press Start and select Pictu...

Page 132: ... Sets the direction in which pictures rotate 4 Select the Slide Show tab and set any of the following options During slide shows optimize for viewing Sets whether pictures are optimized for portrait or landscape format during slide shows Play screensaver when connected to my PC and idle for 2 minutes Sets whether the pictures in your My Pictures folder are used as a screensaver when your smartphon...

Page 133: ...of pictures to be captured such as Seattle001 Seattle002 and so on Still image compression level Sets the default size for newly captured pictures 6 Select the Video tab and set any of the following options Include audio when recording video files Turns the microphone on and off so that you can record videos with or without sound Time limit for videos Limits the length of videos you record You can...

Page 134: ...ur desktop computer You can view pictures in JPEG GIF BMP and PNG format and videos in 3G2 and WMV format You can also send them to friends using your desktop email application To find all synchronized pictures and videos look in C Documents and Settings Username My Documents Treo My Documents Did You Know You can also download animated GIF files and view them in Internet Explorer Mobile ...

Page 135: ...r to an expansion card or your smartphone Using Sync ensures that the files transfer correctly 1 On your computer open Windows Media Player 10 2 Optional Insert a 32MB or larger expansion card into your smartphone 3 Connect your smartphone to your computer with the USB sync cable 4 When the Device Setup Wizard opens on your computer click Automatic 5 Check the Customize the playlists that will be ...

Page 136: ...ips to the beginning of the current file or to the previous file Right Skips to the next file Sets the point from which playback begins Tap and drag the slider to change the current position Volume button or Increases the volume level Volume button or Decreases the volume level Turns the sound on or off Displays a video using the full screen Displays a website where you can find music and videos t...

Page 137: ...raries My Device and My Storage Card Each library contains links to the media files in that location Windows Media Player Mobile usually updates the My Device library automatically but you must manually update the My Storage Card library 1 Press Start and select Windows Media 2 Press Menu right action key and select Library 3 Press Menu right action key and select Update Library 4 Wait for the fil...

Page 138: ...s the currently playing file as well as any files that are queued up to play next You can add to modify or clear the files on the Now Playing playlist 1 Go to the Now Playing screen If you are on the Library screen select the Now Playing category If you are on the Playback screen select Now Playing 2 Do any of the following To move a file up or down one slot highlight the file and then select Move...

Page 139: ...ng or time elapsed appears in the Playback screen Pause playback while using another program Sets whether playback continues if you switch to another application Resume playback after a phone call Sets whether playback continues after you finish a phone call 4 Select the Video tab and set any of the following options Play video in full screen Sets whether videos automatically play in full screen f...

Page 140: ...ou want to see the Library or Playback screen when you open Windows Media Player Mobile 7 Select the Skins tab and select Previous or Next to set the player s background 8 Select the Buttons tab to change any of the available button settings To assign a button highlight the item you want to set select Assign and then press the button you want to use for that item To restore an item s factory setti...

Page 141: ...onal text Document protection Metafiles Artistic page borders lined page borders are supported Password protected files remove password protection on your computer before opening the file on your smartphone Shapes and text boxes Smart tags The following features are partially supported in Word Mobile Picture bullets regular bullets are supported Revision marks documents appear as though all revisi...

Page 142: ...open the file on your computer they appear as expected Fonts and font sizes original fonts are listed on your smartphone but are mapped to the closest font available Footnotes endnotes headers footers Lists indented lists are mapped to the closest indentation level supported by Word Mobile Page breaks although undisplayed all page breaks except a break placed at the end of a document are retained ...

Page 143: ... and enter the text you want to find 4 Optional Check the Match case box to find text that matches the capitalization in the text you entered step 3 5 Optional Check the Match whole words only box to find only full words that match the text you entered in step 3 6 Select Find to locate the first instance of the text you entered in step 3 or select Replace and enter the replacement text 7 Select Ne...

Page 144: ...ght action key and select File Save As 3 Select Name and enter a new name for the file 4 Select the Folder list and then select the folder where you want to save the file 5 Select the Type list and then select the format in which you want to save the file 6 Select the Location list and then select whether you want to store the file on your smartphone or an expansion card 7 Select Save Formatting t...

Page 145: ...s with a line through it 5 Press OK to return to the document Formatting paragraphs and lists 1 Open the document you want to format 2 Position the insertion point in the paragraph you want to format 3 Press Menu right action key and select Format Paragraph 4 Set any of the following options Alignment Aligns the text with the left right or center of the paragraph List Creates a bulleted or numbere...

Page 146: ...can rename your documents move your documents to another folder and move your documents between your smartphone and an expansion storage card 1 Go to the documents list 2 Highlight a file 3 Press Menu right action key and select Rename Move 4 Select Name and then enter a new name for the document 5 Select the Folder list and then select the folder you want to move the document to 6 Select the Loca...

Page 147: ...cuments list 2 Highlight the document you want to delete 3 Press Menu right action key and select Delete 4 Select Yes Customizing Word Mobile 1 Go to the document list 2 Press Menu right action key and select Options 3 Set any of the following options Default template Sets the default template for new documents Save to Sets the default location where new documents are stored Display in list view S...

Page 148: ...resentation list highlight the presentation you want to play 4 Press Center 5 Do any of the following Press Right to advance to the next slide or Left to view the previous slide Press Menu right action key select Go to Slide and select the slide you want to view Select Next or Previous to play animations Press Menu right action key select Zoom In and then select to zoom in or to zoom out To scroll...

Page 149: ...x 5 Set any of the following options Show without animation Turns off builds and other animations Show without slide transition Turns off transition effects between slides Use slide timings if present Enables the timings recorded with each slide in a presentation Loop continuously Advances to the first slide after playing the last slide in a presentation 6 Press OK Tip To turn the presentation int...

Page 150: ...er formats Microsoft Excel 97 conditional formatting displays in Number format Formulas and functions Unsupported functions are removed and only the returned value of the function appears Formulas containing the following are also converted to values An array or array argument for example SUM 1 2 3 4 External link references or an intersection range reference References past row 16384 are replaced...

Page 151: ...ther AutoFilters are removed but you can use the AutoFilter command in Excel Mobile to perform similar functions Chart Formatting All charts are saved as they appear in Excel Mobile Unsupported chart types are changed to one of these supported types Column Bar Line Pie Scatter and Area Background colors gridlines data labels trend lines shadows 3D effects secondary axes and logarithmic scales are ...

Page 152: ...ate folder See Organizing your documents on page 138 for details Viewing a workbook 1 Press Start and select Programs 2 Select Excel Mobile 3 In the workbook list select the workbook you want to view 4 Press View left action key and then select any of the following Full Screen Shows as much data as possible on the screen To return to the normal view select Restore in the upper right Tip When you s...

Page 153: ... Status Bar Sets whether the status bar appears onscreen Show Sets whether headings and scroll bars appear onscreen Calculating a sum 1 Press View left action key and select Toolbar 2 Highlight the cell where you want to insert the sum 3 Select 4 Tap and drag the stylus across the cells you want to add 5 Press Enter Entering a formula 1 Highlight the cell where you want to enter the formula 2 Ente...

Page 154: ...taining the info you want to automate and the adjacent destination cells 2 Press Menu right action key and select Edit Fill 3 Select the Direction list and then select the direction you want to populate 4 Select the Fill type list and then select Series 5 Select the Series type list and then select the type of series you want If you select Date or Number enter a Step value increment 6 Select OK Ti...

Page 155: ...e highlighted cell is located and all columns to its right move one column to the right 5 Select OK Formatting cells 1 Open the workbook you want to format 2 Highlight the cells you want to format 3 Press Menu right action key and select Format Cells 4 Select any of the following Size Sets the row height and column width Number Sets the type of information the cells contain Align Sets whether text...

Page 156: ...ws or columns to their contents Hide Hides the highlighted rows or columns Unhide Displays hidden rows or columns in the highlighted area Renaming a worksheet 1 Open the workbook containing the worksheet you want to rename 2 Press Menu right action key and select Format Modify Sheets 3 In the Sheets list highlight the worksheet you want to rename 4 Select Rename enter a new name for the worksheet ...

Page 157: ...he info you want to filter 2 Press Menu right action key and select Tools AutoFilter A list appears at the top of each related column 3 Select one of the new lists and then select a filter This hides all rows that do not include the selected filter 4 Optional Select the other lists and then select other filters Creating a chart 1 Open the workbook you want to create a chart from 2 Highlight the ce...

Page 158: ...heet 9 Press Finish right action key Formatting or changing a chart 1 Open the workbook that contains the chart you want to format 2 Open the chart 3 Press Menu right action key and select Format Chart 4 Select any of the following Titles Sets the title of the chart and headings whether a legend appears and the placement of the legend Scale Sets the minimum and maximum scales for charts with an x ...

Page 159: ...eplace and enter the replacement info 7 Select Next to find the next instance of the info or select Replace to replace it To replace all instances of the info select Replace All 8 When you see a message that Excel Mobile is done searching press OK Organizing your workbooks You can rename your workbooks and move them to another folder and between your smartphone and an expansion storage card 1 Go t...

Page 160: ...oves all cells on their right one column to the left Shift cells up Deletes the highlighted cells and moves all cells below them up one row Entire row Deletes the entire row in which the highlighted cells are located and moves all rows below it up one row Entire column Deletes the entire column in which the highlighted cells are located and moves all columns on their right one column to the left 5...

Page 161: ...ptions Template for new workbook Sets the default template for new workbooks Save new workbooks to Specifies where new workbooks are stored Files to display in list view Sets which types of files appear in the workbook list 4 Press OK Did You Know Excel Mobile adjusts formulas to reflect the new cell locations However a formula that refers to a deleted cell displays the REF error value ...

Page 162: ...154 Using Your Treo 700w Smartphone CHAPTER 7 Staying Productive ...

Page 163: ...n all the applications on your smartphone File Explorer Lets you browse through the files and folders on your smartphone or an expansion card Global Address Lookup Enables you to look up names in your online corporate address list Using Search Search for files and other items stored in the My Documents folder on your smartphone or on an expansion card You can search by file name or by words locate...

Page 164: ...r computer 1 Press Start and select Programs 2 Select File Explorer 3 Select the Show list in the upper left and then select the folder you want to explore 4 Do any of the following To open an item select it To quickly delete rename beam or email an item highlight the item press and hold Center to open the shortcut menu and then select the appropriate command Did You Know You can also open the Sea...

Page 165: ... such as business software games and more To learn more go to www palm com mytreo700wVerizon Applications you download to your computer are likely to be in a compressed format such as ZIP If the file is compressed you need to use a decompression utility on your computer such as Winzip before you install applications on your smartphone These instructions tell you how to install basic files onto you...

Page 166: ...rt and select Programs 6 Select File Explorer 7 Go to the My Documents folder in File Explorer 8 Tap the file you downloaded to start the installation program Installing applications from your computer 1 Open My Computer or Windows Explorer on your computer 2 Copy the application file s into the Mobile Device folder 3 Connect your smartphone to your computer to synchronize and install the applicat...

Page 167: ...third party applications If a you encounter a problem with a third party application such as an error message contact the application s author or vendor For general troubleshooting of third party applications see Third party applications on page 236 Make sure that the third party application supports 240x240 screen resolution Some older applications have screen size limitations Third party applica...

Page 168: ...ions that you install you cannot remove the built in applications that reside in the ROM portion of your smartphone 1 Press Start and select Settings 2 Select the System tab and then select Remove Programs 3 Highlight the application that you want to remove 4 Select Remove 5 Select Yes to confirm deletion Tip Some applications are factory installed on your smartphone and cannot be deleted These ar...

Page 169: ...tomize the settings for that item Settings are not available for all items Synchronizing with Exchange Server You can sync directly with Exchange Server using a connection to either a wireless network or a computer 1 Press Start and select Programs 2 Select ActiveSync 3 Press Menu right action key and select Configure Server If you have not yet set up sync with Exchange Server this says Add Server...

Page 170: ...set up your smartphone to synchronize with more than one computer as well as Exchange Server When synchronizing with multiple computers the items that you synchronize appear on all of the computers with which they synchronize For example if you set up to sync different items with two computers named C1 and C2 when you sync Contacts and Calendar on your smartphone with both computers you see the fo...

Page 171: ... your smartphone press Start and select Settings 4 Select the Connections tab and then select Bluetooth 5 Check the Turn on Bluetooth box 6 Press Start and select Programs 7 Select ActiveSync 8 Press Menu right action key and select Connect via Bluetooth If this is the first time you re making a Bluetooth connection to this PC follow the onscreen prompts to set up a Bluetooth partnership with the ...

Page 172: ...ation schedule You can schedule wireless synchronization to occur automatically at regular intervals If you prefer to synchronize manually do not turn on these settings 1 Connect your smartphone to your computer see Connecting your smartphone to your computer on page 16 If you are only synchronizing wirelessly with Exchange Server you do not have to connect the device 2 Press Start and select Prog...

Page 173: ...th a variety of options for sharing information so that you can choose the quickest most convenient way to send your info or to receive info from another device When you have a file open in a program such as Notes or PowerPoint Mobile you can easily share a file by selecting the Menu and then selecting Send via E Mail or Beam File In Outlook you can insert a picture or attach a note or other file ...

Page 174: ...to add SD cards and MultiMediaCard cards to extend the storage capacity of your smartphone For example SD or MultiMediaCard expansion cards can store the following Pictures Videos MP3 audio files Email attachments Games eBooks Applications Databases When purchasing an SDIO card make sure the card is compatible with the Treo 700w smartphone Tip Check with the card manufacturer to confirm compatibil...

Page 175: ...ion cards 1 Press down and release the dummy card 2 After you feel the expansion card slot eject the dummy card remove the card from the slot 3 To insert an expansion card hold your smartphone with the screen facing you and the card with the label facing you The notch on the card should be in the lower left corner next to the antenna 4 Insert the card into the expansion card slot until you feel it...

Page 176: ...ations stored on the expansion card 1 Insert the expansion card into the expansion card slot 2 Press Start and select Programs 3 Select File Explorer 4 Select the Show list in the upper left and then select Storage Card 5 Select the application you want to open Notch Tip In order to run an application on an expansion card your smartphone must have enough free space in the internal memory to run th...

Page 177: ...to save the info from 3 Press Menu right action key and select Options 4 Select the Save to list and then select Storage Card 5 Press OK Moving info between your smartphone and an expansion card 1 Insert an expansion card into the expansion card slot 2 Open the application from which you want to move the info 3 Go to the list view 4 Press Menu right action key and select Rename Move 5 Select the L...

Page 178: ...ss Menu right action key and select Edit Copy or Edit Cut 6 Go to the folder where you want to place the selected item 7 Press Menu right action key and select Edit Paste 8 Press OK Viewing available expansion card memory You can view how much space is available on the expansion card that is currently in the expansion card slot 1 Insert the expansion card into the expansion card slot 2 Press Start...

Page 179: ... may at some point want to rename the card to better match its contents 1 Insert the expansion card into the expansion card slot 2 Press Start and select Programs 3 Select File Explorer 4 Select the Show list in the upper left and then select My Device 5 Highlight the current expansion card name Storage Card by default 6 Press Menu right action key and select Rename 7 Enter a new name for the card...

Page 180: ...172 Using Your Treo 700w Smartphone CHAPTER 8 Managing Files and Applications ...

Page 181: ...Personal tab select Today 3 On the Appearance tab check the Use this picture as the background box 4 Select Browse 5 Select the picture you want to use 6 Press OK Did You Know There are lots of third party plug ins available for your Today screen For clocks calculators MP3 players weather guides and much more visit www palm com mytreo700wVerizon ...

Page 182: ...day 3 Select the Items tab 4 Check the boxes next to the items you want to appear on your Today screen and uncheck any items that you want to hide 5 Optional Select Options if available to configure the settings for the current item Press OK to return to Today Settings 6 Press OK Tip To change the color theme for your smartphone select a new theme from the Appearance tab in Today Settings ...

Page 183: ...notification you want to set the ringtone for Phone Known Caller An incoming call from someone in your Contacts list or Speed Dial list Phone Missed call A call you did not answer Phone Roaming A call that comes in when you re outside your home mobile network Phone Unknown Caller An incoming call from someone identified by caller ID who is not in your Contacts list or Speed Dial list Phone Voice m...

Page 184: ...deo press the Volume button to adjust the music video volume Ringer volume When a call is not in progress and you are not playing music or a video press the Volume button to adjust ringer volume Assigning a picture and ringtone ID to a contact 1 Press Start and select Contacts 2 Highlight the contact you want to give a picture caller ID and then press Center 3 Highlight the contact s name and pres...

Page 185: ... dial pad tones DTMF in the Phone application Short tones Tones sound briefly as you dial Long tones Tones continue to sound until you release the key TTY TDD Lets you configure your smartphone for use with a TTY TDD device for people who are deaf or hard of hearing After calls from numbers that are not in Contacts ask if I want to add them Indicates whether you are prompted to add contact entries...

Page 186: ...g options Voice Privacy Prevents over the air eavesdropping when this option is turned on and this feature is available on the Verizon Wireless network Location Privacy Indicates whether your smartphone broadcasts your location at all times or only during a 911 call 4 Press OK to return to Phone Settings 5 Press OK to finish Tip For quick access to the Location Privacy setting tap the Location Pri...

Page 187: ...imum performance Do not change this setting unless instructed to do so by a Verizon Wireless representative 1 Press Start and select Settings 2 On the Personal tab select Phone 3 Select the Network tab 4 Select the Band selection list and then select the band you want your smartphone to use to connect to the Verizon Wireless network ...

Page 188: ... Mode On When you slide the ringer switch back to the Sound Mode On position it restores the previous sound settings For example if the smartphone ring volume is set to the loudest setting and you slide the ringer switch to Sound Mode Off you do not hear the smartphone ring When you move the ringer switch back to Sound Mode On the smartphone ring volume is still set to the loudest setting Tip If t...

Page 189: ...cations on your smartphone Notifications Turns alarms and reminders on off in the applications on your smartphone Screen taps Turns sounds associated with tapping the screen on off and sets the volume level when this sound is turned on Hardware buttons Turns sounds associated with pressing buttons on off and sets the volume level when this sound is turned on 4 Turn your phone off NOTE If your phon...

Page 190: ...sound To preview the sound select Play Sound and then select Play Repeat Indicates whether the sound plays more than once if turned on Display message on screen Indicates whether a notification message appears onscreen for the selected event Vibrate Indicates whether your smartphone vibrates to notify you about the selected event 6 Press OK Tip To record preview delete and send sounds on your smar...

Page 191: ...he text size 5 Press OK Setting display formats 1 Press Start and select Settings 2 Select the System tab and then select Regional Settings 3 On the Region tab select a region from the list The region selection sets the default format settings 4 Optional Select any of the following tabs to customize the format settings Number Sets the decimal symbol and number of decimal places the digit grouping ...

Page 192: ...ligning the screen Occasionally your screen can move out of alignment causing the wrong feature to activate when you tap the screen If this occurs you need to align your smartphone screen 1 Press Start and select Settings 2 Select the System tab and then select Screen 3 On the General tab select Align Screen 4 Tap the screen where indicated 5 Press OK Changing the system color scheme 1 Press Start...

Page 193: ...t Settings 2 On the Personal tab select Menus 3 Check the boxes next to the applications you want to see in the Start menu 4 Press OK Reassigning buttons Buttons Settings lets you select which applications are associated with many of the buttons and key combinations on your smartphone 1 Press Start and select Settings 2 On the Personal tab select Buttons 3 On the Program Buttons tab highlight the ...

Page 194: ... execute some commands on the Start menu and the Programs menu 1 Assign the Hold Side button to Voice Command See Reassigning buttons on page 185 for details 2 Press Start and select Settings 3 On the Personal tab select Voice Command 4 Select Enable 5 Select the items you want to enable If an item is highlighted and the Options box is active select the Options box to choose the features you want ...

Page 195: ...hes speaking a microphone icon appears at the top of your screen Say your answer For example say General to access general Help topics To access your Calendar say Start Calendar To access your music say Start Windows Media After Voice Command finishes speaking a microphone icon appears at the top of your screen Say your answer Setting input options 1 Press Start and select Settings 2 On the Person...

Page 196: ...ilar to the Insert function on a computer keyboard 4 Select the Options tab and set any of the following options Voice recording format Sets the format in which you save voice notes Default zoom level for writing Sets the initial size of text entered using onscreen writing methods Default zoom level for typing Sets the initial size of text entered using the keyboard Capitalize first letter of sent...

Page 197: ...d lets you disable the screen s touch sensitive feature during an active call Phone Lock Requires a lock code to make calls System password lock Requires a password to see any information on your smartphone Using Keyguard By default your keyboard locks so that you don t accidentally press buttons or activate screen items while your smartphone is in a pocket or bag To disable Keyguard press Center ...

Page 198: ... s touch sensitive feature is enabled during a call 4 Press OK Using Phone Lock You can lock your smartphone to prevent unauthorized use of your mobile account When your smartphone is locked you must enter a lock code to place calls except for emergency numbers Did You Know If you re using a headset or hands free device and your smartphone is in a pocket or bag you can manually turn on Keyguard du...

Page 199: ... password lock To protect your personal information you can lock the system so that you need to enter your password to access any of your information or use other features of your smartphone IMPORTANT If you lock your system you must enter the exact password to unlock it If you enter an incorrect password you are given another chance Each time an incorrect password is entered you are given progres...

Page 200: ... a period of inactivity must pass before you are prompted to enter a password to unlock the system 5 Select the Password type list and then select a format for your password 6 Select Password tap the onscreen keyboard icon and enter your password Then tap the onscreen keyboard icon 7 Select Confirm tap the onscreen keyboard icon and enter the password again Then tap the onscreen keyboard icon 8 Op...

Page 201: ...help the person who finds it return it to you 1 Press Start and select Settings 2 On the Personal tab select Owner Information 3 On the Identification tab enter any of the contact information you want to include 4 Select the Notes tab and then enter any additional text you want to include 5 Select the Options tab and check the boxes to indicate which info if any you want to appear on the screen wh...

Page 202: ...ting Repeat this process for the minute seconds and AM PM settings 6 Optional Select Visiting and set the info for a location that you visit often 7 Press OK 8 If prompted select Yes to accept your changes Tip By default your smartphone synchronizes the date time and time zone with the Verizon Wireless network whenever your phone is on and you are inside a coverage area You can disable this option...

Page 203: ...select Settings 2 Select the System tab and then select Clock Alarms 3 Select the Alarms tab 4 Check a box to turn on that alarm 5 Select the description next to the box you checked and enter a description for the alarm 6 Select the days of the week you want the alarm to go off You can select multiple days for each alarm 7 Select the time you want the alarm to go off and then press OK 8 Select che...

Page 204: ...ning Windows Mobile software When an error is detected a text file is created You can review the file and choose whether you want it delivered to technical support The information is used by programming groups at Microsoft for quality control and is not used for tracking individual users or installations for any marketing purpose The info that is collected is technical info about the state of your...

Page 205: ...g up a GPS device If you purchased an optional Global Positioning System GPS receiver your smartphone can show your exact location on a map 1 Press Start and select Settings 2 Select the System tab and then select GPS 3 On the Programs tab select the GPS program port list and then select the port for applications to use to access GPS info This port must also be selected in your GPS application s c...

Page 206: ...any of the following tabs Main Displays the amount of memory assigned to your applications and info as well as the amount of memory in use versus the available memory Storage Card Displays the amount of memory available on an expansion card that is inserted in the expansion slot on your smartphone Running Programs Lists the applications that are in use on your smartphone To switch to an applicatio...

Page 207: ...b and set whether your smartphone s screen turns off automatically after a specified period of inactivity You can assign different intervals for battery power and external power 5 Press OK to finish Tip To conserve additional battery power adjust the display backlight setting Press Start and select Settings Select the System tab and then select Backlight On the Battery Power tab set whether the di...

Page 208: ...ager 3 Turn your smartphone s wireless features on off Select All to turn all wireless features on off 4 Press OK to finish You can also turn wireless services on and off by tapping the signal strength icon at the top of the screen and then selecting Wireless Manager Tip To change the settings for one of the displayed wireless features select Menu and select the wireless feature you want to change...

Page 209: ... to NOTE See Regulatory Information on page 245 for additional guidance on using a Wi Fi card with your Treo 700w smartphone IMPORTANT Depending on where you are on a network and certain coverage conditions you might experience interruptions with your phone operation while using a Wi Fi card Palm recommends that you turn off the phone radio when using any Wi Fi card or remove the Wi Fi card when n...

Page 210: ...t off on page 11 2 Insert the Wi Fi card into the expansion slot see Removing and inserting expansion cards on page 167 3 If the Multiple Networks Detected dialog box appears select the network you want to connect to 4 When the New Network Detected dialog box appears select the type of network you want to connect to 5 Press Connect left action key to connect to the network 6 If prompted enter the ...

Page 211: ...lect the Settings link 4 Select Network Cards 5 Select Add New 6 On the General tab set the following Network Name Specifies the SSID provided by the system administrator Connects to Specifies whether this connections connects to the Internet or to Work You may need to select Work to access a corporate intranet This is a device to device adhoc connection Indicates whether you re connecting to anot...

Page 212: ...Data Encryption Sets the encryption method The options in this list vary based on your Authentication setting Disabled Turns data encryption off WEP Turns on the wired equivalent privacy encryption method TKIP Turns on the temporal key integrity protocol encryption method This method is often used to encrypt WPA and WPA PSK connections The key is automatically provided Indicates whether you need t...

Page 213: ...i Fi networks you can select which network you want to connect to 1 Wake up your smartphone s screen see Waking up the screen and turning it off on page 11 and then insert the Wi Fi card into the expansion slot Removing and inserting expansion cards on page 167 2 Tap Wi Fi in the title bar 3 Select the Settings link 4 Select Network Cards 5 Highlight the network you want to connect to 6 Press and ...

Page 214: ...ider or a remote access server RAS you can set up another connection Before you begin obtain the following information from your ISP or system administrator ISP server phone number or access point Username Password 1 Press Start and select Settings 2 Select the Connections tab and then select Connections 3 On the Tasks tab select Manage existing connections 4 Select the Modem tab 5 Highlight the c...

Page 215: ...is inside the firewall but you are accessing the network from outside the firewall for example from a public location or at home Check with your company s system administrator to see if a VPN is required to access the corporate network If you need a VPN you must purchase and install a third party VPN client to use this feature Tip To manually start a data connection on the Verizon Wireless network...

Page 216: ...gs 3 Select the Connections tab and then select Connections 4 On the Tasks tab select Add a new VPN server connection 5 Follow the onscreen instructions to enter the settings provided by your corporate system administrator Setting up a proxy server 1 Press Start and select Settings 2 Select the Connections tab and then select Connections 3 On the Tasks tab select Set up my proxy server 4 Check bot...

Page 217: ... data connection If your service plan includes minutes of use fees for data connections you can reduce costs by ending the data connection when you re done browsing the web 1 Use the stylus to tap the data arrows or on the title bar 2 Select Disconnect from the shortcut menu ...

Page 218: ...210 Using Your Treo 700w Smartphone CHAPTER 9 Customizing Your Smartphone ...

Page 219: ...izon for instructions IMPORTANT Do not use a backup utility to transfer your info from another device to your new smartphone This can cause your smartphone to malfunction Did You Know You can purchase a third party application that lets you run Palm OS applications on your Treo 700w smartphone Did You Know If you have questions about Windows Mobile you can go to the Microsoft Windows Mobile websit...

Page 220: ... your Treo 700w smartphone 1 Shut down your computer and then turn it on again 2 On your computer click Start Control Panel Add or Remove Programs 3 Remove Microsoft ActiveSync if it is on your computer 4 Quit any active applications including virus scanners and Internet security applications 5 Make sure you re installing the version of the software that came with your smartphone on the Getting St...

Page 221: ...se the other hand to slide the battery door downward to remove it from your smartphone 2 Use the stylus tip to gently press the reset button on the back of your smartphone 3 Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone Tip You can also do a soft reset by unplugging your smartphone from a power source if connected and then removing the battery a...

Page 222: ...set the problem may be related to software you installed See Third party applications on page 236 for suggestions on diagnosing third party software issues 1 Use one hand to press the battery door release and use the other hand to slide the battery door downward to remove it from your smartphone 2 If the screen if off press Power End to wake up the screen 3 While pressing and holding Power End use...

Page 223: ...ntinuing to use your smartphone 7 Optional Sync your smartphone with your computer to restore your previously synchronized info Connect your smartphone to your computer press Menu right action key and then select Programs ActiveSync Sync If you use a backup utility you may also need to restore a backup to recover additional info and settings ...

Page 224: ...he battery up at a 45 degree angle 4 Align the battery contacts with the phone contacts inside the battery compartment 5 Insert the battery into the compartment at a 45 degree angle pressing it into place Slide the battery door onto the back of the smartphone until it clicks into place 6 Wait for the screen to turn on and then enable the network time or set the date and time when prompted Tip Be s...

Page 225: ...eset see Performing a soft reset on page 213 If the problem persists follow these steps to turn off the Voice Command setting if it is enabled 1 Press Start and select Settings 2 Select Personal and then select Voice Command 3 Uncheck the Enabled box 4 Press OK Tip Be sure that third party applications are compatible with Windows Mobile version 5 or later Applications written for earlier versions ...

Page 226: ...nect your smartphone to the AC charger see Charging the battery on page 9 and perform a soft reset again 5 If that doesn t work perform a hard reset see Performing a hard reset on page 214 The screen doesn t respond accurately to taps or activates wrong features 1 Make sure there is no debris trapped under the edges of the screen 2 Start and select Settings 3 Select the System tab and then select ...

Page 227: ...d off on page 11 3 Perform a soft reset see Performing a soft reset on page 213 4 Depending on where you are on a network and certain coverage conditions you might experience interruptions with your phone operation while using a Wi Fi card Palm recommends that you turn off the phone radio when using any Wi Fi card or remove the Wi Fi card when not in use to ensure that you can always make and rece...

Page 228: ...n is active you can still make or receive calls When you make or receive a call the data transmission is automatically interrupted If a NationalAccess data connection is active you can still make calls but you cannot receive calls incoming calls go to voicemail When you make a call the data transmission is automatically interrupted 0 Your smartphone is connected to a computer or network which prov...

Page 229: ......

Page 230: ...g The Turn on Bluetooth box is checked in Bluetooth Settings Your Bluetooth device is charged and turned on Your smartphone is within range of the hands free device Bluetooth range is up to 30 feet in optimum environmental conditions which include the absence of the following obstacles radio interference from nearby electronic equipment and other factors The Bluetooth Settings screen is closed You...

Page 231: ...nd then select Bluetooth 3 Select Devices tab 4 Select your headset name from the list 5 In Partnership Settings make sure the Hands Free option box is checked 6 Select Save 7 Highlight the headset name 8 Press and hold Center to open the shortcut menu and then select Set as Hands Free 9 Test your headset by making or receiving a call If the headset still doesn t work delete the existing partnersh...

Page 232: ...nfo on page 32 2 Look for the ActiveSync icon at the top of your smartphone s screen and the ActiveSync icon in the taskbar on your computer to make sure the ActiveSync software is running on your computer 3 Double click the ActiveSync icon in your taskbar From the File menu select Connection Settings Make sure the Allow USB connections box is checked and then click Connect 4 Perform a soft reset ...

Page 233: ...f Contacts Calendar Tasks and Notes If you want to synchronize with a global Exchange Address Book you must copy the addresses to your local Contacts list in Microsoft Office Outlook right click the addresses and select Add to Personal Address Book Microsoft Office Outlook subfolders and public folders are not accessible with the included software You may wish to use a third party solution instead...

Page 234: ...tallation process Synchronization starts but doesn t finish Make sure that you installed the desktop software that came with your smartphone If you re not sure whether this software is installed reinstall it My media files won t sync 1 Make sure you have Windows Media Player 10 installed on your computer 2 Reinstall your synchronization software from the Getting Started CD that came with your smar...

Page 235: ... to your smartphone since the last time you synchronized 4 Synchronize your phone and your computer You should now be able to assign time zones to your events without encountering this problem My scheduled sync doesn t work By default a scheduled sync does not work while you are roaming This is to prevent roaming charges on your account If roaming charges are not a concern follow these steps to co...

Page 236: ...age 238 for suggestions on other ways to free up space on your smartphone An alert tells me that the server could not be reached Your smartphone had to wait too long to connect to Exchange Server The connection may have been lost the server may be temporarily overloaded or the server may have encountered an internal error Check your Exchange Server name and proxy server settings see Synchronizing ...

Page 237: ... computer and try to sync again An alert tells me the device timed out while waiting for credentials The Exchange Server credentials screen was left open too long Re enter the Exchange Server credentials and try to sync again My Today screen settings are not restored after a hard reset Settings such as the background image and plug in choices are not backed up during synchronization so they can t ...

Page 238: ...oviders require you to be on their network to use your email account If this is the case be sure to use your provider s network as the connection type for the account Some wireless service providers have other requirements specific to their service For example Yahoo requires you to set up POP mail forwarding for your Yahoo account to download email messages to your smartphone Check with your servi...

Page 239: ...to your email service provider is disconnected the Auto Sync fails Check the synchronization schedule to make sure that Auto Sync is set to occur at the expected day and time See Setting the synchronization schedule on page 164 for details Press Start select Programs and then select ActiveSync Press Menu right action key and select Configure Server Make sure the verify password setting is on This ...

Page 240: ...ages on my smartphone with messages on my computer Make sure you have chosen the same settings for the account on both your smartphone and your computer For example if the account is set up on your smartphone to use the POP protocol check the ActiveSync settings on your computer to make sure that POP is selected as the protocol for that account My vCard or vCal email attachment isn t forwarding co...

Page 241: ...t Consult the documentation for your desktop email application for more information When I sync with my Exchange Server my info is not downloading to my smartphone C down1 xc kwayoursystem admsin aton rtu in th 5 9 enaa 83 mer 7 5of tu 5 7ha rver th atfor yo 7 5wi r 5 4 e 8lesse tha e m 0 1 r 8 1 ilsya 9 6satme tin t 5 4haenh em e 8 of tu 5 4ha 1 9 is s rver sm e cmpanh 567iese d 7 5notu 5 4p TJ0 ...

Page 242: ...mple if you enter the address http www palm com support it may resolve to http www palm com us support If Internet Explorer Mobile can t follow the redirect try using a desktop browser to see the landing page of the redirector and enter that address in Internet Explorer Mobile An image or map is too small on my smartphone screen Internet Explorer Mobile has several viewing modes One Column Default...

Page 243: ...ls so you may see a blur For best results verify that you have the brightest light source coming from behind you lighting the subject s face Avoid taking indoor pictures with the subject in front of a window or light Make sure the subject is at least 18 inches away from the camera to ensure good focus Remember that when you synchronize your Camera images are stored in the C Documents and Settings ...

Page 244: ...applications Ringtone managers Caller ID applications Instant messaging Applications that modify when your phone or data connections turn on or off and how your phone behaves If you recently installed an application and your smartphone seems to be stuck try the following 1 Perform a soft reset see Performing a soft reset on page 213 2 Make sure the third party application is compatible with the Wi...

Page 245: ...see Performing a hard reset on page 214 7 Synchronize or restore your backup to restore the info in your built in applications 8 If the problem is resolved begin reinstalling your third party applications one at a time 9 If the problem recurs delete the last application you installed and report the problem to its developer Getting more help Contact the author or vendor of any third party software ...

Page 246: ...to an expansion card or delete large files from your smartphone see Managing your messages on page 99 You may also want to empty the deleted items folder Internet If you save links to pages you ve visited in Internet Explorer Mobile you may want to clear all recent pages see Customizing your Internet Explorer Mobile settings on page 108 Third party applications You can delete infrequently used app...

Page 247: ...away from the microphone hole which is on the lower right side of your smartphone If you re using Speakerphone mode with your smartphone lying on a flat surface try turning the smartphone face down screen facing the surface Are you hearing your own voice echo Ask the other person to turn down their volume or to hold the smartphone closer to their ear Is your voice too quiet on the other end Be sur...

Page 248: ...240 Using Your Treo 700w Smartphone CHAPTER 10 Troubleshooting ...

Page 249: ... Auto off interval The time of inactivity that passes before the screen on your smartphone turns off The wireless features on your smartphone are unaffected by this setting Beam The process of sending or receiving an entry or application using the infrared port on your smartphone BroadbandAccess A wireless broadband technology that is designed for very high speed data transfer with average downloa...

Page 250: ...Messaging System An enhanced messaging system that enables you to send pictures animations and ringtones almost instantly My Mobile Devices The component on your Windows computer that enables you to install applications and other information on your smartphone NationalAccess A wireless technology that can provide fast data transfer and Internet access with average speeds of 60 80Kbps and bursts up...

Page 251: ...t messages while you are on a voice call SSID The name that identifies a Wi Fi network If a network does not broadcast its SSID you must get the SSID from the system administrator in order to connect to the network Start The menu on your smartphone from which you can open all applications Username The name associated with your smartphone that distinguishes it from other Windows Mobile devices When...

Page 252: ...244 Using Your Treo 700w Smartphone Glossary ...

Page 253: ...ssion FCC Industrie Canada IC and other agencies around the world have established limits that incorporate a substantial safety margin designed to assure the safety of all persons using this equipment In order to certify this unit for sale in the US Canada and Europe this unit has been tested for RF exposure compliance at a qualified test laboratory and found to comply with the regulations regardi...

Page 254: ...d the user s authority to operate the equipment Potentially Unsafe Areas Potentially explosive atmospheres Turn off your smartphone when you are in any areas with a potentially explosive atmosphere such as fueling areas gas or petrol stations or storage facilities for fuel or chemicals Declaration of Conformity Treo 700w Model Palm declares that the above model of Treo 700w smartphone is compliant...

Page 255: ... opposite the pacemaker to minimize the potential for interference Turn the smartphone OFF immediately if you have any reason to suspect that interference is taking place Audio Safety Some hearing aids may be affected by some digital smartphones You may want to consult your doctor in the event of you experience interference with your hearing aid while using your smartphone When using the speakerph...

Page 256: ...n a position that would affect the operation of air bag deployment or in a position that should the air bag inflate could propel the smartphone Air bags will inflate with great force and care should be taken to protect within a vehicle that has air bags Battery Your smartphone includes an internal lithium ion battery Please note that use of certain data applications can result in heavy battery use...

Page 257: ...ollow this simple tip dial only a few numbers check the road and your mirrors then continue 7 Do not engage in stressful or emotional conversations that may be distracting Stressful or emotional conversations and driving do not mix they are distracting and even dangerous when you are behind the wheel Make people you are talking with aware you are driving and if necessary suspend phone conversation...

Page 258: ...d held phones with built in antennas often called cell mobile or PCS phones These phones are popular with callers because they can be carried easily from place to place Wireless telephones are two way radios When you talk into a wireless telephone it picks up your voice and converts the sound to radio frequency energy or radio waves The radio waves travel through the air until they reach a receive...

Page 259: ...ncluding your Palm device from ESD harm While Palm has built protections against ESD into its products ESD unfortunately exists and unless neutralized could build up to levels that could harm your equipment Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD Devices that you carry with you such as your ...

Page 260: ...252 Using Your Treo 700w Smartphone Regulatory Information ...

Page 261: ...essor 312MHz Expansion SD MultiMediaCard SDIO card slot Battery Rechargeable Lithium Ion Removable for replacement Up to 4 7 hours talk time Up to 15 days standby 3 5 hours full charge time Operating system Windows Mobile Edition 5 2 2 0 Phone Edition Camera not included on all smartphones Still image capture resolution 1280 x 1024 1 3 megapixel Automatic light balance Size 5 08 in x 2 28 in x 0 8...

Page 262: ...ng text multimedia and email Internet Explorer Mobile web browser Camera Pictures Videos Windows Media Player Mobile File Explorer Contacts Calendar Tasks Notes Calculator ActiveSync Excel Mobile Word Mobile PowerPoint Mobile Pocket MSN Solitaire Bubble Breaker Voice Command Downloads application Quick Tour Search Terminal Services Picsel PDF Viewer available on the Getting Started CD Cubis availa...

Page 263: ...Using Your Treo 700w Smartphone 255 Specifications Operating and storage temperature range 32 F to 104 F 0 C to 40 C 5 to 90 RH ...

Page 264: ...256 Using Your Treo 700w Smartphone Specifications ...

Page 265: ... 205 223 speed dial buttons 43 spreadsheet templates 144 Tasks entry bar 73 the Internet 206 221 Today screen 38 242 voicemail 47 web pages 104 106 234 accessories 218 account types 86 accounts accessing corporate 207 233 getting help with 36 preventing unauthorized use of 190 196 setting up email 86 93 synchronizing 96 troubleshooting 230 Accounts page 98 action keys 6 activating items on screen ...

Page 266: ...95 setting vibrating 182 tasks and 71 turning on and off 181 Alarms page 195 albums 120 alert tones See ringtones aligning the screen 184 alignment settings documents 137 spreadsheets 142 Allow cookies setting 109 Allow USB connections check box 224 Alt key 26 241 alternate characters 27 alternate characters list 27 28 alternate phone numbers 42 animated images 126 animation 140 141 anniversaries ...

Page 267: ...list 204 auto shut off timer 165 Auto Sync troubleshooting 231 auto completion options 187 AutoCorrect command 123 Autofill setting 146 AutoFilter command 149 AutoFilter settings spreadsheets 143 auto keyguard feature 189 190 Auto Keyguard settings 190 Auto lock settings 191 auto off interval 241 B back view Treo 700 smartphone 7 backgrounds 117 123 132 173 backing up information 214 backlight key...

Page 268: ...reating speed dial 54 disabling 189 editing speed dial 56 on 5 way navigator 19 opening applications and 30 reassigning 185 186 selecting or activating 21 turning sounds on or off for 181 Buttons page 132 Buttons Settings page 185 C calculations 77 142 145 Calculator application 77 calculator buttons 77 Calculator icon 77 calendar adding meeting requests 67 adding special events 64 displaying 63 r...

Page 269: ...ets 108 characters capitalizing 27 188 entering 27 187 phone calls and 47 55 text messages and 79 80 typing alternate 27 charging smartphone 8 34 the battery 9 10 charging status 10 Chart command 149 150 charts 143 149 150 chat rooms 36 check boxes 21 Clear Cookies setting 109 Clear History setting 109 Clear Now Playing command 131 Clear Type setting 183 Clock Alarms Settings page 194 195 closed n...

Page 270: ... adding 206 208 band selection settings for 179 changing 206 customizing 201 209 ending 209 manually starting 207 precautions for 251 removing Bluetooth 111 synchronizing information and 32 synchronizing over infrared 116 troubleshooting 219 222 unavailable 220 Connections Settings page 206 208 connectivity 254 conserving battery power 199 consumption battery 10 contacts adding 49 61 addressing to...

Page 271: ... Explorer 108 Media Player Mobile 131 Messaging application 101 multimedia messages 102 Notes application 76 phone 175 179 system settings 194 200 system sounds 180 Tasks application 73 Today screen 173 174 voicemail system 55 Word Mobile 139 Cut command 122 136 cutting See deleting D daily schedules 63 data 144 146 214 See also information Data Encryption settings 204 data formats 183 data servic...

Page 272: ...5 101 Disable touchscreen check box 190 Disconnect Bluetooth command 113 Disconnect command 209 discoverable setting 112 Dismiss button 47 display See also screen customizing 183 184 scroll settings for 188 specifications for 254 display formats 183 Display message on screen check box 182 displaying alternate characters 28 animated images 126 appointments 63 available applications 30 calendar 63 c...

Page 273: ...ddresses 21 sending 95 troubleshooting 230 233 email accounts setting up 86 93 setting up multiple accounts 93 synchronizing 96 troubleshooting 230 E mail application 32 email client software 232 email message icons 99 embedded images 98 emergency calls 178 189 Empty Deleted Items command 99 Enable local network time check box 194 Encoding setting 108 encryption 108 204 End Conference button 52 En...

Page 274: ...otocol 205 extensions phone 55 external power sources 199 Extra Digits button 47 55 Extra Digits text box 55 F factory installed applications 36 160 254 Favorites button 106 Favorites buttons See Quick Keys Favorites command 106 favorites links 106 107 FCC Statement 245 features 1 35 fields accessing lists for 25 scrolling through 20 File Explorer 155 156 171 File Explorer icon 156 158 file lists ...

Page 275: ...indents 138 hanging up phone 49 50 hard resets 191 214 hardware 2 Hardware buttons box 181 Hardware page 197 headers 134 headset 58 59 111 headset button 58 headset jack 6 hearing disabilities 177 247 250 heat sources 35 help 36 211 237 Help command 36 Help screen 36 hiding appointments 67 events 67 speed dial buttons 43 Tasks entry bar 73 Highlight setting 137 highlighting alternate characters 28...

Page 276: ...s drivers 212 instant messages 79 103 236 interference 113 internal memory 160 238 Internet 206 221 Internet Connection Speed setting 132 Internet Explorer Mobile 104 109 206 234 IR port 5 114 242 ISP settings 206 ISPs Internet Service Providers 87 Italics setting 137 items accidentally activating 189 highlighting 20 21 moving through 20 opening shortcut menus for 24 205 223 selecting for Today sc...

Page 277: ...78 183 194 197 lock codes 189 190 191 Lock icon 104 120 locking spreadsheet rows and columns 145 the keyboard 189 190 Treo smartphone 189 191 logging in to corporate servers 207 secure websites 196 Long tones setting 177 lookup feature 41 155 losing information 214 passwords 191 192 Treo smartphone 32 193 low coverage areas 219 low lighting conditions 26 lowercase letters 27 M magnet 7 magnificati...

Page 278: ... list 100 messaging services 1 221 242 243 microphone 6 48 125 microphone icon 187 Microsoft Excel 142 Microsoft Exchange 2003 Server Direct Push Technology 86 Microsoft Exchange Server See Exchange Server Microsoft Outlook See Outlook microwaves 113 MIDI files 81 Missed call setting 175 MMS messaging 79 242 mobile accounts 36 190 mobile devices battery life and 35 getting help with 36 mobile netw...

Page 279: ...onalAccess data networks 221 NationalAccess icons 220 navigating the screen 19 20 navigator See 5 way navigator negative numbers 183 184 Network Cards icon 203 205 network connections 201 219 222 Network Key page 203 Network key setting 204 Network page 132 179 New Appointment command 64 New Network Detected dialog box 202 New Sound command 176 New Speed Dial command 54 notes adding tasks and 71 c...

Page 280: ...eatures 34 orientation slides 141 Orientation page 141 Outbox 86 99 Outlook accessing folders for 225 client software and 232 downloading from 97 entering appointments in 63 entering contacts in 61 installing drivers for 212 synchronizing with 91 95 overdue tasks 72 owner information 193 Owner Information page 193 P page breaks 134 Palm Powered devices 16 211 Paragraph command 137 paragraph format...

Page 281: ...5 entering manually 45 redialing most recent 44 saving 49 50 selecting 21 Phone Off 242 Phone Settings page 177 178 179 Phone Settings screen 14 phone status icons 38 Phone Send button 6 13 242 Phone Send icon 41 phone off icon 11 picture files 81 126 picture speed dial buttons 43 54 pictures adding to messages 82 as backgrounds 123 173 as screensaver 124 assigning to contacts 176 changing resolut...

Page 282: ... 197 Programs screen 30 programs See applications software projectors 141 protected spreadsheets 142 protecting expansion card slot 167 information 189 Treo 700 smartphone 189 193 proxy servers 208 punctuation marks 27 push Direct Push Technology 86 Q QCELP files 81 Quality command 120 Quick Keys 43 55 Quick Tour 35 quitting applications 30 198 R radio 247 253 radio frequencies 245 RAS connections...

Page 283: ... patterns 66 repeating appointments 66 repeating current song 128 repeating sounds 182 repeating tasks 71 Replace All setting 135 151 replacing information 151 text 135 the battery 216 reset button 213 resetting Treo 700 smartphone 191 213 214 resolution 117 235 Resolution command 118 restoring information 215 restoring sound settings 180 retrieving voicemail 47 Return key 26 reverse type 21 revis...

Page 284: ...ing to previous 21 screensavers 124 scroll arrows 20 scroll bar 20 scrolling 20 67 140 188 SD expansion cards 166 167 Search dialog box 156 Search for list 156 Search icon 156 searching contacts list 41 documents 135 spreadsheets 151 web pages 32 104 searching for files 155 156 searching for information 32 135 151 155 searching for signal 35 secure websites 196 234 security 189 193 196 security ce...

Page 285: ... on 219 operational precautions for 247 third party applications and 236 unlocking 190 191 usage guidelines for 245 SMS messaging 79 243 soft resets 8 213 software See also applications hard resets and 214 included with smartphone 2 254 installing 15 16 212 songs See music Sort by list 149 156 Sort command 149 sorting folder items 139 152 156 History list items 108 information 149 pictures and vid...

Page 286: ...tion 164 Storage Card page 170 198 Storage Card setting 168 169 storage card symbol 156 storage cards See expansion cards Storage page 102 storage temperatures 255 storing applications 238 attachments 98 102 document files 136 information 166 238 passwords 89 smartphone 7 workbooks 151 Strikethrough setting 137 stylus 5 support information 36 swapping calls 52 Symbol command 144 symbols 27 55 144 ...

Page 287: ...3 temporal key integrity protocol TKIP 204 tentative appointments 64 text aligning 137 changing 135 copying 108 correcting 80 94 138 deleting 22 entering 27 28 188 finding and replacing 135 formatting 136 highlighting 22 137 moving or copying 136 resizing 183 searching for 32 135 selecting 21 word processing features for 133 text captions 83 text fields 20 text messages See also messages addressin...

Page 288: ...or light 10 turning phone on and off 11 Typing mode 76 U unauthorized users 190 196 unavailable connections 220 unavailable time slots 68 underlining text 134 137 Unknown Caller setting 175 unlocking smartphone 190 191 spreadsheet rows and columns 145 unread messages 99 unretrieved voicemail 47 unsafe areas 246 untimed events 64 66 Up button navigator 19 Update Library command 129 updating informa...

Page 289: ...e quality 239 voice recording formats 188 voicemail customizing 55 playing 47 sending calls to 46 setting ringtones for 175 setting up 47 troubleshooting 177 viewing minutes usage for 54 voicemail controls 55 Voicemail icon 47 voicemail systems 47 Volume button 6 176 volume adjusting 13 176 VP icon 40 VPN clients 207 VPN connections 98 207 208 W waking up screen 11 48 wallpaper 117 warnings 181 24...

Page 290: ...53 workbooks See also Excel Mobile application spreadsheets adding calculations 145 adding cells rows and columns 147 adding charts 149 150 adjusting column and row size 148 creating 144 defining filters for 149 deleting 152 display options for 144 formatting options for 147 148 formulas in 145 153 functions in 146 moving around in 145 naming 144 151 organizing 151 removing cells rows and columns ...

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