3.2 The guarantee lapses in the event: A. The bike has been used for professional
purposes such as bike rental;
B. The bike has been damaged as a result of taking part of competitions, jumping,
downhill, trial or as a result of exposing the bike to – or riding the bike in severe conditions
or climates.
C. The bike has been involved in an accident.
D. The bike has been used in an improper manner or in another manner than usual, in
view of the sort and type of the bike concerned.
E. The bike has not been serviced and /or repaired by a Non-Palby Marine dealer.
G. The bike has been assembled with non- original parts.
H. The first owner has actually transferred the bike to a third person.
Article 4 Procedure
4.1 On delivery of the bike to the first owner, a guarantee registration card and a duplicate
guarantee registration card are being issued. After delivery of the bike, the guarantee
registration card is to be completed by the first owner of the E-bike and sent to Palby
Marine. A claim on the guarantee will no sooner be discussed than after receipt of a
guarantee registration card by Palby Marine.
4.2 The claims that come under the competence of this guarantee are to be issued with an
acknowledged Palby Marine Dealer.
4.3 While issuing a claim with an acknowledged dealer that comes under the competence
of this guarantee, a prove of purchase must be handed over. Furthermore, the first owner
must also hand over the duplicate guarantee registration card to the Authorized Dealer of
Palby Marine.
4.4 On issuing the claim, the dealer completes a guarantee application form that in all
cases must include the following data: name and address of the owner of the bike, date of
purchase, frame number of the bike, description of the part that comes under the
guarantee, stamp of the Authorized dealer.
4.5 In the event that a guarantee is acknowledged by Palby Marine, then Palby Marine
shall take care of replacement or reimbursement of the part concerned.
4.6 The final decision on whether a claim on the guarantee is to be acceptable and the
choice between replacement or reimbursement will ultimately be taken by Palby Marine.
Article 5 Liability
5.1 Palby Marine excludes any and all liability for damages to (parts of) the bike that may
arise from the incorrect tuning of the moving parts of the bike, the improper use and./or
maintenance of the bike(including the untimely replacement of the parts mentioned in
article 3.1)
5.2 In the Event that Palby Marine accepts a claim on the guarantee, then this does not in
any case imply an acceptance of any liability for possible damages. If and for as far as
there is some talk of suffered(consequential) damages, Palby Marine excludes all liability
for that as far as she is not legally bound to compensate these damages.
5.3 The guarantee offered in the Palby Marine Guaranteee Programme forms an addition
to legal rights. These rights may be different in each country within the European
Economic Space.
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Summary of Contents for Easy EK2.0
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