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RB-KIT INSTALLATION MANUAL

Appendix C – Technical Support

Please visit our website for up-to-date support

information:

Website: www.pakedge.com

Email: [email protected]

Phone- 1-650-385-8703

CONTACT INFORMATION:

Pakedge Device & Software Inc.

1163 Triton Dr.

Foster City, CA 94404

USA

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Summary of Contents for RB-KIT

Page 1: ...RB KIT Preconfigured Enterprise Class Router Security Appliance Installation Manual Version 2 0...

Page 2: ...red operation WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING WATER CAUTION DO NOT OPEN THE UNIT DO NOT PER...

Page 3: ...shock from lightning For added protection for this product during a lightning storm or when it is left unattended and unused for long periods of time unplug the power supply and disconnect the CAT5e...

Page 4: ...r software reset button The product can either be remotely reset by Pakedge if the router is connected to a working internet connection with remote access or at Pakedge s facility We highly recommend...

Page 5: ...Setup 11 2 2 1 Basic Setup 11 2 2 2 Advanced Features Setup 11 3 HARDWARE INSTALLATION 13 3 1 Installing the Router and Switch 13 3 1 1 Securing RV 50S in RMB FG Rack Mount Bracket 14 4 BROADBAND SOFT...

Page 6: ...because it is setup by policy to only have internet access no other devices on the internal network will be accessible If a Guest Network is desired connect a VLAN capable wireless access point direct...

Page 7: ...anced manuals is NOT supported by Pakedge Support if needed can be obtained from Fortinet 1 1 PACKAGE CONTENT Open the package carefully and make sure that none of the items listed below are missing R...

Page 8: ...ered on The router is turned off On during start up or reboot Normal Operation The correct cable is in use and the connected equipment has power Network activity at this interface No link established...

Page 9: ...0 100 Base T 10 100 Base T 9600 bps Ethernet Ethernet RS 232 C USB 3 port switch connection to up to three devices or the internet network Redundant connections to the Internet Optional connection to...

Page 10: ...t is needed please contact Pakedge support for assistance Power Plug To be compatible with electric service standards around the world the switch is designed with a power supply in the range from 100...

Page 11: ...Kit 10 DHCP VLAN6 192 168 6 110 to 192 168 6 210 Guest Network Also the Pakedge Router included in the kit is configured for a Guest Network VLAN 6 is only to be used for a Guest Network because it i...

Page 12: ...system is up and running If you desire to activate the optional Security Subscription go to Section 5 2 2 2 Advanced Features Setup After completing the basic setup advanced features can be added if d...

Page 13: ...https over web browsers It permits a user to establish safe and secure remote access sessions from virtually any internet browsers to access home controls share files etc SSL VPN advantage over IPsec...

Page 14: ...nd Switch 3 1 1 Securing RV 50S in RMB FG Rack Mount Bracket Remove Rubber feet from RT 50S Guide RT 50S Router into Rackmount Bracket RMB FG Position RT 50S snug against bracket so face can be seen t...

Page 15: ...TION MANUAL Use the supplied 4 x M3 screws to attach the RT 50S to the RMB FG as shown Plug in AC DC Power supply into Router Place Velcro strips on Power supply and attach to rack Plug in power cord...

Page 16: ...y used by Business Class Broadband services 3 PPPoE Used by DSL companies such as AT T Determine the type of internet connection from your ISP and then follow one of the three instruction sets below t...

Page 17: ...wing information provided by the Internet Service Provider i IP Address ii Subnet Mask iii Default Gateway iv DNS Server s 2 Connect an Ethernet cable from the RT 50S Port 1 2 or 3 to a PC s Ethernet...

Page 18: ...RB KIT INSTALLATION MANUAL 5 Click on Network under System on the left hand side of the screen Click on Interface 6 Double click on the wan1 row 17...

Page 19: ...NUAL 7 Click on the Manual radio button under the Addressing Mode heading Enter the IP address and Subnet mask information provided by the ISP then click OK We are using 100 100 100 100 255 255 255 0...

Page 20: ...internet However to ensure the optimal performance we recommend replacing the default DNS settings with your ISP s DNS settings To add your ISP s DNS information log off user and login again using th...

Page 21: ...RB KIT INSTALLATION MANUAL 9 Now to add the DNS Click on System Network and click on the Options tab 20...

Page 22: ...RB KIT INSTALLATION MANUAL 10 Type in the DNS values that you received from your ISP and then click Apply We are using 4 2 2 1 and 4 2 2 2 as an example only as seen below 21...

Page 23: ...Route tab and then on the Create New button 12 In the Gateway field type in the default gateway provided by the ISP and then click OK We are using 100 100 100 1 only as an example Note Make sure that...

Page 24: ...ing steps 1 Determine the following information provided by the Internet Service Provider PPPoE Username PPPoE Password 2 Connect an Ethernet cable from the RT 50S Port 1 2 or 3 to a PC s Ethernet Por...

Page 25: ...RB KIT INSTALLATION MANUAL 5 Click on Network under System on the left hand side of the screen 6 In the WAN1 row Click on the Edit icon it looks like a pencil and paper see graphic below 24...

Page 26: ...PoE radio button under the Addressing Mode heading Enter the username and password information provided by the ISP Click on OK 8 The Router is now configured to use a PPPoE connection and is ready to...

Page 27: ...akedge s Subscription Services include Antivirus AntiSpam Web Filtering Intrusion Protection Fortinet Support The RT 50S comes with a free 30 day subscription to these services once the RT 50S is regi...

Page 28: ...h router must be individually registered with a reference to the installation project 8x5 Fortinet Basic Support Email and Text Support between 8 00 AM and 5 00 PM 24x7 Fortinet Comprehensive Support...

Page 29: ...record the changed passwords because there is no reset button if passwords are lost There are two logons for this router user for Basic Setup and pakedge for Advanced Setup 1 Logon using the username...

Page 30: ...ged into the system In this example select the checkbox next to user Then select change password from the top menu 4 Type in the old password followed by the new password twice and then hit OK 5 Repea...

Page 31: ...sion RT 50S Pakedge provides the basic support for the Pakedge preconfiguration If an integrator wants to do any configuration beyond Pakedge s preconfiguration support will need to be obtained throug...

Page 32: ...purchase antivirus for my router to work The router will work without an anti virus subscription however the router will not be used to its design potential and malware could potentially penetrate th...

Page 33: ...PN 3DES 50 48 Mbps Concurrent sessions 25 New sessions second 2 Site site IPSec VPN tunnels 20 Antivirus throughput 19 SECURITY FEATURES Gateway antivirus protection virus spyware Trojan Integrated IP...

Page 34: ...rus and IPS updates URL categorizing Anti spam RBL SURBL CERTIFICATIONS ICSA Firewall IPSec SSL Antivirus IPS COMPLIANCE FCC Class A Part 15 UL CUL C Tick CE VCCI POWER REQUIREMENTS 120 240 VAC 50 60...

Page 35: ...echnical Support Please visit our website for up to date support information Website www pakedge com Email support pakedge com Phone 1 650 385 8703 CONTACT INFORMATION Pakedge Device Software Inc 1163...

Page 36: ...PARTS Pakedge will provide new or rebuilt replacement parts for the parts that fail due to defects in materials or workmanship for a period of one 1 year from the effective date of delivery to the en...

Page 37: ...TY IT IS IMPERATIVE THAT INSTALLATION AND SETUP WORK BE PERFORMED ONLY BY AN AUTHORIZED PAKEDGE DEALER TO PROTECT YOUR RIGHTS UNDER THIS WARRANTY THIS WILL ALSO ENSURE THAT YOU ENJOY THE FINE PERFORMA...

Page 38: ...pairs made under the terms of the Limited Warranty covering your Pakedge product will be performed by an Authorized Pakedge Service Center These arrangements must be made through the selling Pakedge D...

Page 39: ......

Page 40: ...Pakedge Device Software Inc 2010 All Rights Reserved 1163 Triton Dr Foster City CA 94404 USA Visit Us At www pakedge com...

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