page
13
Paddle Palace H2W Touch Pro Robot
User Manual
Troubleshooting
FAILURE CAUSE SOLUTION
Robot doesn’t work
Did not press Start button on the Main Menu to start
Press
ENTER
or
START
The plug is not connected properly to the electrical outlet Check the plug connected to the electrical outlet
Number in total ball count/timer has reached “0”.
Press
START
Malfunction on Touchscreen due to impact or oscillation Replace Touchscreen Panel
Robot works but does not release the balls
The poke bar in ball container is loose
Fasten the poke bar
The ball duct is jammed by foreign object
Clear away the foreign object (see page 11)
The amount of balls in the container are not enough
The amount should be 50 to 100 balls
It takes time to transport the balls from container to
shooting head
Wait for a while
Pressed key failure
Did not remove the protective film from
Touchscreen Panel
Remove protective film
The cable connecting to motor is loose
Connect it with the original method
Touchscreen has spot or has become dirty
Clean it with a soft cloth
Landing spot is unstable
Dirt and wear on the top and bottom wheels after a
period of time in operation
Clean or replace the friction wheel
The long and short ball sequence mode is selected.
Cancel the long and short ball sequence mode
The shooting head is deflected by external force
Restart the robot