Packard Bell TE69HWP User Manual Download Page 76 | Manualshive

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76 - Frequently asked questions

Microsoft account, you'll connect your PC to the people, files, and
devices you care about.

Do I need one?

You do not need a Microsoft ID to use Windows 8.1, but it makes life
easier because you can sync data across different machines you sign
in to using a Microsoft ID.

How do I get one?

If you've already installed Windows 8.1 and didn't sign in with a
Microsoft account or you don't have a Microsoft account and want to
get one, swipe the right-hand edge of the screen inwards and tap

Settings

>

Change PC settings

>

Accounts

>

Connect to a

Microsoft account

, and follow the onscreen instructions.

How do I add a favorite to Internet Explorer?

Internet Explorer 10 doesn't have traditional favorites, instead you can
pin shortcuts to

Start

. Once you have the page open, swipe upwards

from the bottom edge of the screen to open the menu at the bottom of
the screen. Tap

Pin to Start

.

How do I check for Windows updates?

Swipe the right-hand edge of the screen inwards and tap

Settings

>

Change PC settings

>

Update & recovery

>

Windows Update

. Tap

Check now

.

Where can I get more information?

For more information please visit the following pages:

• Windows 8 and 8.1 tutorials:

www.packardbell.com/windows8-

tutorial

• Support FAQs:

support.packardbell.com

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Summary of Contents for TE69HWP

Page 1: ... 1 Packard Bell notebook 15 touch User s Manual ...

Page 2: ...hree great reason for you to get an Acer ID Remotely access your PC from your other devices with our free Acer Remote Files app Get the latest offers and product information Register your device for warranty service For more information please visit the AcerCloud website www acer com acercloud Model number _________________________________ Serial number _________________________________ Date of pu...

Page 3: ...ng and disabling Bluetooth 35 Enabling Bluetooth from Windows 8 1 35 Adding a Bluetooth device 36 Packard Bell Touch Tools 39 Touch tool controls 39 Pointing 40 Using AccuFinger 40 RepliView 41 Settings 41 Packard Bell Screen Grasp 43 Overview 43 Adjusting the Settings 44 The editing tool 45 Packard Bell Scrapboard 46 BIOS utility 47 Boot sequence 47 Setting passwords 47 Securing your computer 48 ...

Page 4: ...n off my computer 71 How do I unlock my computer 71 How do I personalize my computer 72 Where are my apps 74 What is a Microsoft ID account 75 How do I add a favorite to Internet Explorer 76 How do I check for Windows updates 76 Where can I get more information 76 Troubleshooting 77 Troubleshooting tips 77 Error messages 77 Internet and online security 79 First steps on the net 79 Protecting your ...

Page 5: ...Manual This guide contains detailed information on such subjects as system utilities data recovery expansion options and troubleshooting In addition it contains general regulations and safety notices for your notebook It is available from the desktop double click the Help icon and click User s Manual in the menu that opens Basic care and tips for using your computer Turning your computer on and of...

Page 6: ...on top of the computer Do not slam the computer display when you close it Never place the computer on uneven surfaces Taking care of your AC adapter Here are some ways to take care of your AC adapter Do not connect the adapter to any other device Do not step on the power cord or place heavy objects on top of it Carefully route the power cord and any cables away from foot traffic When unplugging th...

Page 7: ...es Do not tamper with batteries Keep them away from children Dispose of used batteries according to local regulations Recycle if possible Cleaning and servicing When cleaning the computer follow these steps 1 Turn off the computer and remove the battery pack 2 Disconnect the AC adapter 3 Use a soft moist cloth Do not use liquid or aerosol cleaners If either of the following occurs The computer has...

Page 8: ... view display 1 2 3 4 5 Icon Item Description 1 Webcam Web camera for video communication A light next to the Webcam indicates that the webcam is active 2 Touchscreen Displays computer output supports multi touch input 3 Microphone Internal microphone for sound recording 4 Card reader Accepts Secure Digital SD cards Push to remove install the card Only one card can operate at any given time ...

Page 9: ...light shows blue when in AC mode HDD indicator Indicates when the hard disk drive is active Communication indicator Indicates the computer s wireless connectivity device status Icon Item Description Icon Item Description 1 Power button Turns the computer on and off 2 Keyboard For entering data into your computer See Using the keyboard on page 13 3 Touchpad Touch sensitive pointing device which fun...

Page 10: ...ound an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available 2 Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 3 External display VGA port Connects to a display device e g external monitor LCD projector 4 Ethernet RJ 45 port Connects ...

Page 11: ...ices e g speakers headphones Supports compatible 3 5 mm headsets with built in microphone e g Acer smart handheld headsets Icon Item Description Note Depending on configuration your system may not be equipped with an optical CD DVD drive Icon Item Description 1 USB ports Connects to USB devices 2 Optical drive Internal optical drive accepts CDs or DVDs 3 Optical disk access indicator Lights up whe...

Page 12: ...ain memory Hard disk bay Houses the computer s hard disk secured with screws 4 Battery release latch Releases the battery for removal Insert a suitable tool and slide to release 5 Battery bay Houses the computer s battery pack 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off Carefully insert a straightened paper clip to eject the optical drive tray 6 DC in jack ...

Page 13: ...n this section may not apply to your computer Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry Desired access Num Lock on Num Lock off Number keys on ...

Page 14: ...xternal monitor if connected and both Screen blank Turns the display screen backlight off to save power Press any key to return Touchpad toggle Turns the internal touchpad on and off Play Pause Play or pause a selected media file Stop Stop playing the selected media file Previous Return to the previous media file Next Jump to the next media file Brightness down Decreases the screen brightness Brig...

Page 15: ...own a page in a document Note It is not necessary to press the Fn key to use the F1 to F12 function keys when starting your computer or when using the BIOS To swap the hotkey and special function of the F1 to F12 keys change the function key setting in the BIOS to open the BIOS press F2 when starting your computer then select the Main menu and change Function key behavior to Function keys Key Desc...

Page 16: ... Lightly tap the touchpad with your finger to perform a click which will select or start an item Quickly repeat the tap to perform a double tap or double click Drag Press and hold the left side of the selection button or tap twice anywhere on the touchtap then slide a second finger across the touchpad to select all items in an area Touchpad gestures Windows 8 1 and many applications support touchp...

Page 17: ...the charms Swipe in from top edge Toggle the app commands Swipe in from left edge Switch to the previous app Two finger slide Swiftly scroll through web pages documents and playlists by placing two fingers on the touchpad and moving both in any direction Two finger pinch Zoom in and out of photos maps and documents with a simple finger and thumb gesture ...

Page 18: ...st create a recovery backup The recovery backup includes the entire original contents of your computer s hard drive including Windows and all factory loaded software and drivers Using this backup will restore your computer to the same state as when you purchased it while giving you an option to retain all settings and personal data Note Packard Bell Recovery Management is only available with a pre...

Page 19: ...gement in the list of apps 2 Click Create Factory Default Backup The Recovery Drive window opens Make sure Copy contents from the recovery partition to the recovery drive is selected This provides the most complete and safest recovery backup 3 Plug in the USB drive then click Next ...

Page 20: ...our computer If you delete this information you can only use the USB recovery backup to restore your computer if you lose or erase the USB drive you cannot restore your computer 7 Unplug the USB drive and label it clearly Creating a drivers and applications backup To create a Drivers and Applications Backup that contains the factory loaded software and drivers needed by your computer you Important...

Page 21: ...xt If you are using a USB drive make sure your USB drive has enough capacity before continuing If using DVDs it will also show the number of blank recordable discs you will need to complete the recovery discs Make sure that you have the required number of identical blank discs 3 Click Start to copy files You will be shown the backup progress on the screen 4 Follow the process until it completes If...

Page 22: ...lled see that product s documentation or support Web site 2 Revert to a previous system condition If reinstalling software or drivers does not help then the problem may be solved by returning your system to a previous state when everything was working correctly For instructions see Returning to an earlier system snapshot on page 24 3 Reset your operating system If nothing else has solved the probl...

Page 23: ...th the device If you are reinstalling using Windows and the recovery information stored on your computer 1 From Start type Recovery and then click Packard Bell Recovery Management in the list of apps 2 Click Reinstall Drivers or Applications 3 You should see the Contents section of the Packard Bell Resource Center Images for reference only 4 Click the install icon for the item you want to install ...

Page 24: ... E then double click on the drive that contains the backup Double click on ResourceCenter 2 You should see the Contents section of the Packard Bell Resource Center Images for reference only 3 Click the install icon for the item you want to install then follow the onscreen prompts to complete the installation Repeat this step for each item you want to reinstall Returning to an earlier system snapsh...

Page 25: ... your computer experiences problems that are not recoverable by other methods you may need to reinstall everything to return your system to its factory condition You can recover from either your hard drive or the recovery backup you have created If you can still run Windows and have not deleted the recovery partition see Recovering from Windows on page 25 If you cannot run Windows your original ha...

Page 26: ...ee Restore Factory Settings with Packard Bell Recovery Management on page 26 Customized Restore will attempt to retain your files user data but will reinstall all software and drivers Software installed since you purchased your PC will be removed except software installed from the Windows Store See Customized Restore with Packard Bell Recovery Management on page 28 Restore Factory Settings with Pa...

Page 27: ...ns by restarting your computer then continues by copying files to your hard drive 6 After the recovery has finished you can start using your computer by repeating the first start process Recovering from the hard drive during startup 1 Turn on your computer and press Alt F10 during startup A screen appears asking you to choose the keyboard layout 2 Several options are now presented Click Troublesho...

Page 28: ...iles to your hard drive This process takes about 30 minutes Recovering from a recovery backup To recover from a recovery backup on a USB drive 1 Find your recovery backup 2 If your computer does not have a built in keyboard make sure a keyboard is attached to your computer 3 Plug in the USB drive and turn on your computer 4 If it is not already enabled you must enable the F12 Boot Menu a Press F2 ...

Page 29: ...System Restore to start Microsoft System Restore Microsoft System Restore periodically takes a snapshot of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again b Click Reset your PC to start the reset process Reset your PC deletes everything on your hard drive then rei...

Page 30: ...estore your computer to Factory Settings select Yes 5 Choose how to erase your files a Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes b Fully clean the drive completely cleans the drive after each file is erased so no files can be viewed after the recovery Cleaning the drive takes much longer up to 5 hours but is much more secure as old file...

Page 31: ...ur PC window opens 2 Click Next 3 Select the operating system to recover normally only one option is available 4 Click Refresh 5 The recovery process begins by restarting your computer then continues by copying files to your hard drive This process takes about 30 minutes ...

Page 32: ... to the Internet using a cable But first an Internet Service Provider ISP usually a phone or cable company will have to go to your home or office to set up Internet service The ISP will install a small box called a router that will allow you to connect to the Internet Once your router is set up all you have to do is plug one end of a network cable into the network port on your computer and the oth...

Page 33: ... connection on or off You can use the network management options to turn your wireless network on off or control what is shared over the network From the Start screen start typing wireless then select Connect to a network or Change Wi Fi settings Otherwise open Internet Explorer and follow the instructions Warning Using wireless devices while flying in aircraft may be prohibited All wireless devic...

Page 34: ...ter has a SIM slot you can connect to the Internet using a 3G cellular phone network To do this you must have a compatible SIM card and a data contract with your cellular provider Note Please contact your cellular provider for details on connecting to the Internet via 3G ...

Page 35: ...puter this may be an external switch a software setting or a separate Bluetooth dongle plugged into the computer s USB port if no internal Bluetooth adapter is available Enabling Bluetooth from Windows 8 1 Bluetooth on your computer is disabled by default To enable your computer s Bluetooth adapter do the following 1 Open the Charms and select Settings Change PC Settings Wireless or press the Wind...

Page 36: ...th device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only need to pair once After that simply turning on the Bluetooth adapter of both devices will connect them From the notification area click the Bluetooth icon and select Add a Bluetooth Device ...

Page 37: ...vice will show up in the list of devices if it was successfully paired Open the Control Panel and under Hardware and Sound Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN In the case of one of the devices not having any inputs as in a headset the passcode is hardcoded into the device usually 0000 or 1234 Consult your device s user manual for m...

Page 38: ...es and printers Right click on your device and select Advanced Operations Connect to operation window The operation window enables you to play music and audio from your device through your computer send files to your device and change Bluetooth settings ...

Page 39: ...om Start or from the Desktop taskbar Touch tool controls The Touch Tools control panel has several icons No Item Description 1 Move Tap the Move tab and drag the Touch Tools panel to reposition it 2 AccuFinger Displays or hides the AccuFinger pointer Tap the icon to display the pointer and again to hide it The AccuFinger pointer will also hide automatically after a specified number of seconds whic...

Page 40: ...etc Drag To drag something position the AccuFinger pointer on it press briefly on the pointer pad to activate drag mode then drag the selected item to a new position 3 Multi select Turns the multi select feature on and off Tap the multi select icon to turn it on Tap it again to turn multi select off 4 ESC simulation Tap on the ESC icon to send an Escape command to the system 5 Touch Tools configur...

Page 41: ... then type or perform other operations on the selected text RepliView Your touch device s onscreen virtual keyboard can sometimes block your view of where you are typing RepliView displays a small pop up window above the onscreen keyboard that displays a view of where you are typing so that you can see what you are doing This feature operates automatically when Touch Tools is running Settings You ...

Page 42: ...42 Packard Bell Touch Tools or left hand operation which optimizes pointer orientation for the selected mode ...

Page 43: ...ation you can activate the launch gesture Tapping the screen with three fingers Overview The toolbar at the top of the screen allows you to change screen capture options and settings Note The three finger gesture is disabled by default You can enable it from Settings No Description 1 Capture Capture a rectangular or circular area of the screen 2 Freeform capture Capture a freeform part of the scre...

Page 44: ...Grasp You can enable or disable the launch gesture tap the screen with three fingers set the app to launch the editing tool after capturing pin the program to the taskbar view a short introduction tutorial or view the Help content 5 Full screen capture Capture the full screen 6 Settings Change the defaults No Description ...

Page 45: ... the screen you can edit the image No Description 1 Undo 2 Redo 3 Pencil tool 4 Marker tool 5 Text tool 6 Eraser 7 Mosaic effect 8 Lasso tool 9 Share capture to Windows clipboard Facebook Packard Bell Scrapboard Word PowerPoint Outlook 10 Save 11 Pin unpin the toolbars ...

Page 46: ...rted by date Tap the icon on the screen capture to open the website in Internet Explorer You can also create tags to assist in sorting your images 1 Tap and drag an image down to open the menu at the bottom of the screen 2 Tap Create tag to create a tag 3 Tap Tags to open the list of available tags and check each tag that you would like to assign to the image ...

Page 47: ...need to run it To activate the BIOS utility press F2 during the POST while the computer logo is being displayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed at the top of the screen Setting passwords To set a password on boot activate the BIOS utility then select Security from the categories listed at the top of th...

Page 48: ...rom unauthorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set you must enter this password to gain access to the BIOS utility See Setting passwords on page 47 User Password secures your computer against unauthorized use Combine the use of this password with pas...

Page 49: ...ge appears Try again and press Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer If you enter the password incorrectly a warning message appears Try again and press Enter Important You have three chances to enter a password If you fail to enter the password correctly after three t...

Page 50: ...ower Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce your computer s power requirements and environmental impact turn off Fast startup 1 Open the desktop 2 Click Power Options in the Notification area 3 Select More Power Options 4 ...

Page 51: ...Power management 51 5 To access Shutdown Settings select Change settings that are currently unavailable 6 Scroll down and disable Turn on fast startup 7 Select Save changes ...

Page 52: ... that it is correctly installed in the battery bay Plug the AC adapter into the computer and connect to a mains power outlet You can continue to operate your computer on AC power while your battery is charging However charging the battery with the computer turned off significantly reduces charge time Conditioning a new battery pack Before you use a battery pack for the first time there is a condit...

Page 53: ...tant AC power with the battery inserted If you want to use constant AC power you are advised to remove the battery pack after it is fully charged Not discharging and recharging the battery to its extremes as described above Frequent use the more you use the battery the faster it will reach the end of its effective life A standard computer battery has a life span of about 300 charges Optimizing bat...

Page 54: ... battery low warning appears the recommended course of action depends on your situation Important Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recommended Action The AC adapter and a power outlet are available 1 Plug the AC adapter into the computer and then...

Page 55: ...h until the battery locks in place To remove a battery pack 1 Slide the battery release latch to release the battery 2 Pull the battery from the battery bay The AC adapter or a power outlet is unavailable You have no spare battery pack 1 Save all necessary files 2 Close all applications 3 Turn off the computer Situation Recommended Action Important Before removing the battery from the unit connect...

Page 56: ...ternal monitor and other external devices 7 Disconnect the Kensington lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from your office desk to a meeting room Preparing the computer Before moving the computer close and latch the display cover to place it in Sleep mode You can now safely take the computer anywhere you go with...

Page 57: ... putting the computer in Sleep mode Press Fn F4 or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to your home or vice versa Preparing the computer After disconnecting the computer from your desktop follow these steps to prepare the computer for the trip home Check that you have removed all media and compact di...

Page 58: ...t Changes in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is greater than 10 C 18 F allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room tempe...

Page 59: ...ck s Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your computer while traveling Always take the computer as carry on luggage Always take the spare battery pack with you as carry on luggage If possible have the computer inspected by hand Airport security X ray m...

Page 60: ... to customs officials International Travelers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When traveling in another country check that the local AC voltage and the AC adapter power cord specifications are compatible If not purchase a power cord that is compatible...

Page 61: ...ou find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of the card will extend from beyond the slot If the card contains some files the Windows Auto Play window may appear this depends on the contents of the card and ask you if you wish to use a program to access the contents of the card Select an option...

Page 62: ...dden icons arrow in the Notification Area next to the clock 2 Click on the Safely Remove Hardware icon 3 Click on Eject SD Card or the name of the device 4 Wait until a Safe to Remove Hardware message is displayed 5 Remove the card Note SDXC memory cards can only be used in an SDXC compatible reader SD and SDHC cards can be used in either type 3 2 1 ...

Page 63: ...n power to the monitor then the computer 6 Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor If necessary change the display settings used by the computer Headphones and microphone These ports allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers Plugging an audio device to the headphone port ...

Page 64: ...y compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV with a single cable The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality ...

Page 65: ...s to a single USB port Note Two USB standards are currently available on Packard Bell computers USB 2 0 High speed USB and USB 3 0 SuperSpeed USB USB 2 0 ports on Packard Bell computers have a black tongue in the port while USB 3 0 ports have a blue tongue For best performance USB 3 0 devices should always be plugged into USB 3 0 ports Consult your device s documentation to see which standard it s...

Page 66: ...lowing Is a disc in the optical drive Remove it and press Ctrl Alt Del to restart the system Do you have a USB storage device USB disk or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system Nothing appears on the screen The computer s power management system automatically blanks the screen to save power Press any key to turn the display back on If pressing ...

Page 67: ...ternal speakers automatically turn off I want to eject the optical drive tray without turning on the power There is a mechanical eject hole on the optical drive Simply insert the tip of a pen or straightened out paperclip into the hole and push to eject the tray The keyboard does not respond Try attaching an external keyboard to a USB port on the computer If it works contact your dealer or an auth...

Page 68: ...rvice International Travelers Warranty ITW Your computer is backed by an International Travelers Warranty ITW that gives you security and peace of mind when traveling An ITW passport came with your computer This passport contains all you need to know about the ITW program A list of available authorized service centers is in this handy booklet Read this passport thoroughly Note If your system is th...

Page 69: ...ell for online service and please be at your computer when you call With your support we can reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps You are required to provide the following information Name ____________...

Page 70: ...top taskbar Tapping it will open Start where you can launch apps How do I see all of my apps Swipe upwards from the bottom of Start Can I make the All apps view the default for Start Yes you can just follow these steps 1 Go to the desktop 2 Tap and hold the taskbar until you see the square outline Select Properties from the menu that opens when you remove your finger 3 From the Navigation tab chec...

Page 71: ...ards tap Settings Power and select the action you d like to take Can I just turn off notifications You can turn off notifications during certain hours so that you can leave your computer running but not be disturbed by notifications 1 Swipe the right hand edge of the screen inwards and tap Settings Change PC settings Search apps Notifications 2 Move the Quiet hours slider to On and select times to...

Page 72: ...yed while the computer is running on battery power 3 Tap Add a folder and open the folder you wish to use your Pictures folder will open by default Tap Use this folder OK 4 You can see the list of folders under Add a folder Select a folder name and tap Remove to remove the folder from the lock screen slideshow 5 Change the other settings to suit your needs How do I personalize my computer You can ...

Page 73: ...es in groups Yes you can Tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen You will see Name group appear above unnamed groups You can give the group s a name and arrange the tiles within the groups to suit your needs Can I make tiles bigger or smaller Swipe upwards from bottom of the screen and tap Customize tap the ti...

Page 74: ...een and tap All apps How do I make an app appear on Start If you re in All apps and you want to make an app appear on Start Tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen Tap Pin to Start from the menu that appears at the bottom of the screen How do I remove a tile from Start Tap and hold a tile until you see the scr...

Page 75: ...Swipe right from the left edge of the screen until you see a column divider to display both apps simultaneously Up to three apps may be displayed via three columns at the same time Can I show my desktop apps first Yes you can just follow these steps 1 Go to the desktop 2 Tap and hold the taskbar until you see the square outline Select Properties from the menu that opens when you remove your finger...

Page 76: ...ge PC settings Accounts Connect to a Microsoft account and follow the onscreen instructions How do I add a favorite to Internet Explorer Internet Explorer 10 doesn t have traditional favorites instead you can pin shortcuts to Start Once you have the page open swipe upwards from the bottom edge of the screen to open the menu at the bottom of the screen Tap Pin to Start How do I check for Windows up...

Page 77: ... messages on page 77 Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of action Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum error Contact your dealer or an authorized service cen...

Page 78: ...ed service center for assistance Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center Memory size mismatch Press F2 during POST to enter the BIOS utility then press Exit in the BIOS utility to reboot Error messages Corrective action ...

Page 79: ...e Provider ISP which supplies the connection between your computer and the Internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports The ISP you select will provide instructions on how to connect to the Internet you may need additional software or a special box that connects to your p...

Page 80: ...and always on Internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected to the Internet 3G WWAN or Wireless Wide Area Network A 3G connection allows you to use cellular networks such as those used by a mobile phone to connect to the Internet while away from home The socket for a ...

Page 81: ...low you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an internet connection with other computers in your home Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings Components of a wireless LAN T...

Page 82: ...2 Desktop computer 3 Modem 4 Printer 5 Portable computer 6 PDA Smartphone 7 Network cables RJ45 Turning on off a wireless network connection Most computers feature a Wi Fi button that turns the network connection on or off If your computer has wireless access but does not feature a Communication button you may turn your wireless network on or off or control what is shared over the network with the...

Page 83: ...and services visit us regularly for the latest information and downloads Security You are probably eager to explore everything the Internet has to offer In order for you to be safe online Packard Bell has pre installed Symantec s award winning Norton Internet Security on your computer Norton Internet Security runs quietly in the background to block today s complex threats and protect your identity...

Page 84: ...tracking and actually monitor keystrokes and capture passwords posing a serious security risk What is malware Malicious software also known as malware is software designed to deliberately harm your computer For example viruses worms and Trojan horses are malicious software To help protect your computer against malware make sure it is using up to date antivirus and anti malware software What is a p...

Page 85: ...stem While keeping your computer up to date will not protect you from all attacks it makes it much more difficult for hackers to gain access to your system blocks many basic and automated attacks completely and might be enough to discourage less determined attackers so they will give up and look for a more vulnerable computer elsewhere More recent versions of Microsoft Windows and other popular so...

Page 86: ...tection updates Make sure you Activate it Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today we use them for everything from ordering flowers and online banking to logging into our favorite airline Web site to see how many miles we have accumulated The following tips can help make your online experiences secure Selecting a password that cannot be easily g...

Page 87: ...t open update your security or urge you to provide information immediately or else something bad will happen Don t take the bait Don t respond to email messages that ask for personal information Legitimate companies will not use email messages to ask for your personal information When in doubt contact the company by phone or by typing in the company Web address into your Web browser Don t click on...

Page 88: ...ly pay for the software or service with money the free software or service you asked for may have been bundled with advertising software adware that tracks your behavior and displays unwanted advertisements You may have to divulge personal information or purchase something else in order to claim your supposed content winnings If an offer looks so good it s hard to believe ask for someone else s op...

Page 89: ...y patches and program updates that can improve your computing experience and help protect your computer against new viruses and attacks How do I know when my computer is at risk If the Action Center reports an alert or if your computer behaves erratically crashes unexpectedly or if some of your programs do not work correctly your computer may be infected by malicious software However do not blame ...

Page 90: ... the region code DVDs are available for 6 regions Region code Country or region 1 USA Canada 2 Europe Middle East South Africa Japan 3 Southeast Asia Taiwan South Korea 4 Latin America Australia New Zealand 5 Former USSR parts of Africa India 6 People s Republic of China Note To change the region code insert a DVD movie of a different region into the DVD drive Once your DVD drive is set to a regio...

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